Ensana Thermal Aqua

Hotels
Ensana Hotels
8.9 (3667 reviews)
Kossuth Lajos út 13-15 , Hévíz , hu

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and attentive staff
Good value for money
Pleasant wellness facilities
Cons:
Parking issues
Inconsistent food quality
Some service staff could be more professional

Categories

Cleanliness
8.36
Rooms are clean, though some guests reported issues with service quality.
Service
9.33
Friendly staff and generally good service, except for some complaints about room cleaning.
Location
8.87
Conveniently located, walking distance from the lake.
Room Quality
8.82
Rooms are modern, comfortable, and well-furnished.
Amenities
8.85
Wellness facilities are rated highly by guests.
Value for Money
9.31
Quality for the price is considered excellent by many guests.
Food and Beverage
8.36
Good food quality but with some mentions of inconsistency during peak times.
Overall Experience
9.33
Generally positive experiences, though some specific complaints were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:09

Property Description

Luxurious Wellness Retreat in Hévíz

Ensana Thermal Aqua in the heart of Hévíz offers a rejuvenating escape just steps away from the famous thermal lake. Indulge in the following features and amenities:

Health Center and Spa Area: Experience thermal water therapy, phototherapy, and mechanotherapy in the health center. Enjoy thermal baths, indoor and outdoor pools, saunas, and a beauty center with various treatments.

Wellness Activities: Join Yoga and aquaerobics classes, consult personal trainers in the fitness room, and unwind with massages and beauty services.

Deluxe Dining Options: Relish international and Hungarian cuisines at the restaurant with a summer terrace. Sip on drinks at the lobby bar and terrace café.

Book now for a memorable stay at Ensana Thermal Aqua and enjoy the ultimate wellness experience!

Important information:

Families with more children (maximum 4 children) will be allocated 2 rooms. In this case, the rate for 2 single rooms plus the mentioned child rates apply.

All-inclusive catering does not include drinks from the mini-bar and from the Quint bar.

Please note that the catering includes the following beverages: 07:00 - 22:00 soft drinks (mineral water, fruit and vegetables juices, refreshment beverages), coffee, tea, 11:00: - 22:00 house wines and draft beer 10:00 - 15:00 tea, 15:00 - 18:00 sparkling wine.

All the indicated fares include VAT

Room rates on 31 December include a gala dinner. Any guests in excess of the maximum occupancy of the room, including children, will be charged separately. 5 year old children will be charged for free, children between 6-12 will be charged for 85 EUR, above 13 years old will be charged for 170 EUR.

If you are traveling with children, please let the hotel know of their age prior arrival. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Early check-in, and late-check out is subject to availability and will be confirmed on site.

Herewith we would like to inform you that a modernization project of the leisure pool is underway between 5 January 2026 and is expected to be finished on 2 April 2026. During this period, all other pools and services of the spa (the two completely refurbished thermal pools, the children’s pools, the modernized sauna department, and the fitness club) will be available.Parking is subject to availability due to limited spaces.
Swimming pool: Closed from Sun, Oct 4, 2026 until Tue, Oct 6, 2026
Swimming pool: Closed from Mon, Jan 5, 2026 until Thu, Apr 2, 2026
Swimming pool: Closed from Mon, Nov 3, 2025 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 7.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children from 2 years old to 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 11 years old stay for € 45 per person per night when using an available extra bed.
    Children from 12 years old to 16 years old stay for € 68 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 3667 reviews
Cleanliness: 8.36
Service: 9.33
Location: 8.87
Room Quality: 8.82
Amenities: 8.85
Value for Money: 9.31
Food and Beverage: 8.36
Overall Experience: 9.33
J
József family_with_children hu
9
2026-03-07 via Nuitee
V
vlasta family_with_children si
9
vlasta.macek@ gmail.com
Pros:

Prenovljene sobe, bazen in savne

Cons:

Pogrešala sem izhod iz notranjega bazena nv zunanji bazen. Vem da bo to v kratkem.

2026-03-07 via Nuitee
R
Ružena family_with_children cz
9
2026-03-07 via Nuitee
A
Alessia family_with_children ro
10
10/10
Pros:

I have no words, everything was absolutely amazing. I traveled in so many countries and I visited a lot of hotels, but I can definitely say that this was the best one. The food was wonderful, the spa as well, it was very clean and the premium room was lovely. I have nothing bad to say about this place.

2026-03-06 via Nuitee
W
Wojciech family_with_children pl
8
Pros:

Kolejny pobyt - kolejny udany !!!

Cons:

Prace remontowe uniemożliwiły korzystanie z basenu rekreacyjnego (podczas rezerwacji brak było informacji o tym fakcie)

2026-03-06 via Nuitee
T
Tina family_with_children at
8
Pros:

Das Zimmer war wirklich sehr schön, ordentlich und sauber!

Cons:

Es war leider im Außenbereich eine Baustelle und der Kinderbereich (Pool) ist echt schon Sanierungsbedürftig (Fließen fehlen und am Wandbereich ist Schimmel)!

2026-03-05 via Nuitee
H
Herbert solo_traveller at
8
2026-03-05 via Nuitee
F
Florian solo_traveller at
10
2026-03-05 via Nuitee
K
Kovaříková couple cz
8
Výborný pobyt
Pros:

Výborná

Cons:

Rekonstrukce venkovních bazénů

2026-03-05 via Nuitee
P
ptomaz1969 family_with_children si
8
Pros:

Enostaven dostop, udobna in cista soba, bogat all inclusive, prijetna okolica hotela in zabavno mesto Heviz, zelo prijazno osebje... Zanesljivo se se vrnemo.

Cons:

Edina pripomba ki bi jo podal bi bila premala raznolikost jedi - kosila in vecerje... Jedi so se skozi dneve prevec ponavljale.... Je pa bila hrana zelo okusna, jedilnica je bila zelo dobro organizirana, osebje pa zelo prijazno in ustrezljivo.

2026-03-04 via Nuitee
M
Michal couple cz
10
2026-03-04 via Nuitee
Z
Zuzana Peštyová family_with_children sk
10
2026-03-03 via Nuitee
K
Kinga couple sk
9
2026-03-03 via Nuitee
Z
Zuzana Peštyová family_with_children sk
10
2026-03-03 via Nuitee
M
Martin family_with_children cz
10
2026-03-03 via Nuitee
S
Silvestr couple cz
9
2026-03-03 via Nuitee
M
Mariann couple hu
10
2026-03-02 via Nuitee
D
Danczi couple sk
10
Super
Pros:

Vsetko

2026-03-02 via Nuitee
P
Péter family_with_children hu
9
2026-03-02 via Nuitee
A
Andrea couple cz
10
Pros:

Hotel jsme navštívili v týdnu středa-pátek, kde nás mile uvítal recepční, který rozuměl i česky. Personál v restauraci a na baru je přátelský, ochotný a rychlý nikde jsme nečekali na jejich služby. Zážitkový bazén je momentálně v rekonstrukci, ale to jsme věděli a počítali s tím. Vynahradilo nám to wellness centrum, dva bazény s léčivou vodou (32-34°C a 36-38°C), čtyři sauny a masáže.

Cons:

nemám zápornou recenzi, vše v naprostém pořádku.

2026-03-02 via Nuitee