Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Arcade/game room
Electric car charging station
Free WiFi
24-hour front desk
Garden
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice amenities
Cons:
Cleanliness issues
Mixed food quality

Categories

Cleanliness
8.2
Some reviews highlighted issues with cleanliness, like unclean windows and a poorly cleaned bathtub.
Service
9.7
Generally positive comments about friendly and helpful staff, despite some incidents.
Location
9.7
Nice location highlighted across several reviews.
Room Quality
8.7
Mixed feelings about room quality; some found it too small and experienced delays.
Amenities
9.7
Positive mentions of amenities like the pool and private beach.
Value for Money
9.2
General sentiment suggests value for the price based on the overall experience.
Food and Beverage
8.7
Reviews described food quality as mixed with some standout dishes but overall average.
Overall Experience
9.7
Most reviews reflect a happy experience, indicating satisfaction despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:29

Property Description

Experience unparalleled luxury at our stunning waterfront property, ideally situated in the heart of Keszthely, just steps from the serene Lake Balaton.

Relaxation Awaits
Indulge in ultimate pampering at our full-service spa, where expert therapists provide rejuvenating massages, body treatments, and facials. Afterward, unwind in one of our two indoor swimming pools or enjoy the tranquility of our private beach.

Culinary Delights
Savor exquisite Hungarian cuisine at our A'la carte restaurant or choose from two distinctive dining venues. Whether you're sipping coffee at our café or enjoying a refreshing drink at the bar/lounge, we ensure a delightful culinary experience.

Modern Comforts
Stay connected and comfortable in one of our 176 stylish guestrooms, each featuring Smart TVs, minibars, and private balconies. With complimentary Wi-Fi and laundry services, your stay promises to be both convenient and enjoyable.

Don’t miss out on the ultimate getaway—book your stay at Hotel Helikon today!

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
  • A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUD

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9.2
Based on 71 reviews
Cleanliness: 8.2
Service: 9.7
Location: 9.7
Room Quality: 8.7
Amenities: 9.7
Value for Money: 9.2
Food and Beverage: 8.7
Overall Experience: 9.7
S
Stuart
10
Pros:

Fantastic spa, excellent service. Immaculately and spotlessly clean

2025-09-25 • via Nuitee
U
Ulrich • family
10
Pros:

Wirklich alle super nett. Das Badezimmer hätte in der Woche des Aufenthaltes wenigstens einmal gewischt gehört. Wenn wir an der Rezeption was gesagt hätten, dann hätten sie es bestimmt sofort erledigt. Auf andere Wünsche haben sie auch sofort reagiert. Also unsere Schuld. Ansonsten ist es mit dem Privatstrand und dem großen Schwimmbad sehr schön. Das ganze Personal ist sehr freundlich und hilfsbereit.
Vielen Dank 😊

2025-08-31 • via Nuitee
B
brett
10
Pros:

Brett and Lilla are Always very happy with our stay at hotel helikon the food is always great and so is the facility’s and the pleasant staff except for one low life who yelled at me for bringing my own drink to the dining room table but since I’m rich and he is working poor I acted like an adult and let it go even though I could have ruined his life because this is the American way he’s lucky I wasn’t an evil elitist snob European other than that everything was great the man was over 45 and had grey hair so Il let him enjoy his pathetic life

2025-07-28 • via Nuitee
B
brett
10
Pros:

This was our 2 nd time staying in July Brett and Lilla we had such a great time again breakfast and dinner was excellent again and the staff were super friendly and helpful as usual dont wait to book your stay here rooms get sold out very very quickly and this is one of the best hotels at lake Balaton

2025-07-27 • via Nuitee
K
Katalin
10
Pros:

Very classy, great place

2025-07-16 • via Nuitee
B
Barbara • partner
6
Pros:

Derzeit ist eine Mückenplage im Hotel so etwas haben wir noch nie gesehen nicht einmal in Jesolo

2025-07-14 • via Nuitee
B
brett
10
Pros:

Very happy I would easily recommend to everyone

2025-07-14 • via Nuitee
R
Rene • partner
8
Pros:

Wir sind schon das dritte Mal in dieser Unterkunft. Das müsste eigentlich für sich sprechen! Wird nicht das letzte Mal sein.

2025-07-14 • via Nuitee
E
Emma
10
Lovely stag
Pros:

Really enjoyed my stay here. It’s a lovely hotel with great amenities but not pretentious. Good food, lovely view from the lake view room and staff were proficient and friendly. Would stay again

2025-07-10 • via Nuitee
Y
Yu Cheng
6
Aufenthalt mit gemischten Gefühlen
Pros:

Wir haben uns auf die Junior Suite mit Blick auf den See gefreut, laut Beschreibung sogar von der Badewanne aus. Leider waren die Fenster nicht geputzt und wir konnten die Aussicht nicht genießen. Noch dazu eine schlecht geputzte Badewanne, die ich mir dann vor der Benutzung selbst geputzt habe.

Late check out zusätzlich gebucht, die Zimmerkarte wurde aber nicht verlängert.

Abendessen in Ordnung, geschmacklich nichts für uns.

Eigentlich haben wir gesagt, wir kommen nie wieder, aber dann hat der Spa Bereich uns doch umgestimmt. Nur eine Junior Suite werden wir nicht mehr buchen, schade ums Geld.

Personal alle freundlich.

2025-07-01 • via Nuitee
D
Dervis Okan • family
8
Pros:

Leider haben wir das Zimmer nicht um 15 Uhr bekommen sondern hat man uns warten lassen ca. 20min später man hätte als wieder gut machung von der Bar einige Drinks spendieren können..... Das Zimmer selbst ist neu renoviert ausreichend viel Platz dennoch nicht immer Sauber vorallem was die Handtücher anbelangt, war zumindest unser Gefühl... Die Lage des Hotels ist erstklassig. Frühstück ist ganz okay findet jeder was ebenso das Abendessen was ich persönlich etwas besser gefunden habe (wahrscheinlich weil mehr Auswahl da war) Alles in Allem bis auf das Warten und den Zimmerservice Sehr Gutes Erlebnis definitv Empfehlenswert.

2025-06-23 • via Nuitee
N
Nicholas S
10
Excellent service, facilities and food
Pros:

The room was relatively big, well designed and comfortable. The breakfast and dinner consisted of a great selection of tasty choices. The best was the excellent and helpful service by the personnel throughout the facility.

2025-06-14 • via Nuitee
A
alon
8
Pros:

It has a nice location with nice entrance.
The room was a bit too small and had a step inside!
It served dinner which was really bad nutrition. Breakfast was good and varied. Overall it was less than good experience.

2025-06-12 • via Nuitee
S
Sandor
10
Pros:

Nice and quiet stay. The way we want it.

2025-06-09 • via Nuitee
V
Verified traveler
8
A peaceful stay with beautiful view and good spa
Pros:

The staff is friendly and helpful except the restaurant staff. They took everything several times while I went to take food with my room card and bag still at seat. It’s so rude and annoying.

2025-06-05 • via Nuitee
D
Dmitry
10
Pros:

A modern hotel on the Balaton shores, perfect spa to relax

2025-05-27 • via Nuitee
Y
yevgeniya • family
10
Pros:

Convenient beautiful modern room with a lake view, breakfasts and dinners are included, plenty of parking, incredible pool, few hot tubs, saunas, gym. There’s a park next to hotel. Everything thought through for clients to enjoy and relax

2025-05-24 • via Nuitee
S
Sauro • partner
10
Pros:

Tutto assolutamente perfetto. Hotel, Servizi offerti, Colazione e Cena. Torneremo sicuramente!!

2025-05-23 • via Nuitee
S
Stefan • partner
8
Pros:

Gutes Hotel, vor allem die Lage ist hervorragend.

2025-05-20 • via Nuitee
M
Marc
10
Pros:

This was the last journey on my seven day trip to Hungary. It is a beautiful hotel, and the rooms were great! I was also within five minutes of dining, shopping, and site seeing. Definitely recommend!

2025-05-05 • via Nuitee