Maya Hotel Istanbul

Hotels
Independent
8 (53 reviews)
Fevziye Street 5 Sehzadebasi, Istanbul, Istanbul, 34470 , Istanbul , TR

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Concierge service
Elevator
Free airport transportation
Television in common areas
Free breakfast
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Outdated furnishings

Categories

Cleanliness
5.5
The cleanliness was lacking, with reports of stains and concerns about hygiene.
Service
9.5
The staff were exceptionally friendly and accommodating.
Location
9.5
Perfectly located for exploring the European side of Istanbul and historic sites.
Room Quality
6.5
The room and furnishings felt dated and there were significant housekeeping issues.
Amenities
8.5
Standard quality for this hotel tier.
Value for Money
8.5
Standard quality for this hotel tier.
Food and Beverage
7.5
Breakfast was varied and plentiful, but options were limited for lactose intolerant guests.
Overall Experience
8.5
Despite cleaning issues, the stay was enjoyable, thanks to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:46

Property Description

Discover the perfect blend of comfort and convenience at Maya Hotel Istanbul, where every stay promises to be unforgettable.

Comfortable Accommodations
Relax in one of our 50 air-conditioned rooms, each equipped with modern amenities like refrigerators, LED televisions, and complimentary Wi-Fi, ensuring you feel right at home.

Dining & Refreshment Options
Savor delightful meals at our on-site restaurant, or unwind at the bar/lounge with your favorite drink. Enjoy the ease of 24-hour room service and indulge in our complimentary continental breakfast served daily.

Prime Location
Situated in the heart of Istanbul, you're just a short stroll from iconic landmarks like the Grand Bazaar and Süleymaniye Mosque. Make the most of your time in this historic city with convenient access to top attractions.

Book your stay at Maya Hotel Istanbul today and experience the best of Istanbul hospitality!

Important information:

  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAW

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8
Based on 53 reviews
Cleanliness: 5.5
Service: 9.5
Location: 9.5
Room Quality: 6.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8.5
D
Dmitri solo_traveller md
10
2026-04-08 via Nuitee
V
Vanessa couple md
10
2026-03-05 via Nuitee
T
TAMAR family_with_children ge
10
2026-01-30 via Nuitee
G
giacomo solo_traveller it
9
2026-01-19 via Nuitee
C
Cristina extended_group it
6
passabile per poche notti
Pros:

colazione ripetitiva

Cons:

camere fredde, proveniva per più notti rumore di un motore esterno, materasso non confortevole, quando l'hotel è al completo come per capodanno l'acqua è fredda

2026-01-10 via Nuitee
M
Margherita extended_group it
5
Pros:

Posizione buona, vicino a metro e tram

Cons:

Hotel datato, motori rumorosissimi

2026-01-07 via Nuitee
A
Alexander couple us
7
Cons:

You can hear other guests very loudly

2025-12-07 via Nuitee
E
Elisa
6
Pros:

I recently stayed at Hotel Maya, which is perfectly located for exploring the European side of Istanbul, especially the historic sites around Sultanahmet. The staff were exceptionally friendly and accommodating, and the 24-hour reception made check-in convenient after my arrival from the airport. However, there were several areas needing improvement. The room and furnishings felt dated, and upon arrival, I found the cleanliness lacking, with stains on the bathroom floor and chocolate on the carpet from previous guests. The cleaning staff were a significant concern. Despite breakfast being served from 7 to 10 AM, cleaning began noisily at around 8 AM, disrupting sleep. There were instances where the room was not cleaned at all, and on occasions when sheets were changed, the bed was not fully made. Additionally, I was left without toilet paper, and once received an opened bottle of shampoo. Over my nine-night stay, the glass in my room was never washed or replaced, raising hygiene concerns. On a positive note, the breakfast was varied and plentiful, though as someone lactose intolerant, I found the options limited due to the abundance of dairy.
Despite the cleaning issues, I enjoyed my stay at Hotel Maya. The friendly staff, great location, and decent breakfast made for a pleasant experience, though I would recommend addressing the housekeeping concerns.

2025-09-24 via Nuitee
O
Olga solo_traveller kz
8
Pros:

удобный район, хороший завтрак, доброжелательный персонал

Cons:

постоянно накурено, хотя везде висят запрещающие знаки

2025-08-27 via Nuitee
E
Evgenii extended_group ru
5
Отель на одну ночь.
Pros:

Очень чисто. Рядом метро. Отзывчивый персонал. Неплохой завтрак. В номере были бесплатная вода и сок. Удобные кровати. Неплохой интернет.

Cons:

Давно не было ремонта, отель уставший. Кондиционер был шумный и дул на кровать. Под окнами несколько ресторанов шумно до поздней ночи. Рядом нет нормальных продуктовых магазинов. Отвратительный растворимый кофе на завтрак. Очень плохая шумоизоляция.

2025-08-08 via Nuitee
S
Shevchenko solo_traveller ua
8
2025-08-05 via Nuitee
T
Tarlan family_with_children az
7
Pros:

Персонал очень хороший. Отель расположен в отличном районе. В номере было чисто и каждый божий день убирали комнату.

Cons:

Телевизор совсем старый модель. Практически не могли смотреть. К завтраку нужно добавить кое-какие продукты, особенно зелен, сметана, творог и т.д., чтобы выглядел как завтрак. Кпятилник надо положить в номер , в верхних этажах очень часто пропадает интернет.

2025-08-04 via Nuitee
M
Mikhail solo_traveller fr
9
2025-07-03 via Nuitee
Z
ZAHOOR AHMAD
2
Pros:

Nice staff, the room in which I stayed was good, the best was just bad, felt like i was sleeping on stone. The management should do better.

2025-06-02 via Nuitee
H
Harun review category business travellers iq
6
Pleasant
2025-05-08 via Nuitee
D
Denis review category business travellers mx
7
A budget-to-moderate hotel for a short-term business stay
Pros:

Excellent location -- just a 2-minute walk from the nearest metro station, line M2, that drives you up north and connects with M1 and Marmaray. Late-evening micromarkets around -- easy to buy snacks and water if needed/urgent. All staff is friendly, from bell boy to cleaning maids. Also, a receptionist helped to book an early-morning taxi to Sabiha Gokcen airport.

Cons:

In the room:
1) Weak but constant smell of cigarettes at night. Had to open the window;
2) Audibility from neighbouring rooms is high;
3) The Internet connection is very unstable -- had to constantly switch from one network to another.

In the bathroom:
4) The toilet didn't work well -- the water occasionally did not stop and kept running, so the flush button had to be adjusted in many attempts;
5) Towels were washed, no doubt, but had traces of previous use (happens when not replaced for a long time with new ones).

At the restaurant:
6) Breakfast was somewhat unbalanced -- for muesli there was only raisin, no nuts or cereals to mix it with; yet, not enough dairy products (only milk, no yogurts).

2025-05-02 via Nuitee
K
Khadijah
10
Pros:

I absolutely loved staying here. The hotel is aesthetically pleasing. The lighting in the lobby is really wonderfully relaxing, and is deaigned very well. That first impression allows the stress of travel to recind. There is lift. I found my room spacious and very plesant. The positioning of the hotel meant rhe sun shone in each day, which was glorious. (The curtains are thick enough to block out the sun if it gets too much.) I've seen people comment on the bathroom being small. I didn't think so, but I guess it depends on your size and build.. The shower is large and clean and works properly, The room has a minibar but no kettle. Water is replenished whenever the cleaner comes which is everyday unless you request No housecleaning.
Breakfast is buffet style, with efficient and attentive staff. I found the staff just wonderful, helping with my suitcase but any other problems. I felt well taken care of and rested well here. I really loved the massage chair in the lobby, its so good after a hard day of walking around. I extended my stay and to be truthful probably would have stayed there longer, but had to go. I would highly recommend.

2025-05-01 via Nuitee
V
Vadym
10
Pros:

I spent six nights here. It's a nice place for the price, but the shower tub is too small if you’re a tall person.

2025-04-10 via Nuitee
G
gary
10
Good location
Pros:

Nice location and comfortable hotel

2025-03-24 via Nuitee
R
Redzuan review category business travellers my
8
Recommended for travellers work or leisure as location is near with mosque, restaurants and shopping area.
Pros:

Clean everyday without being told. Good value for money as the room not that small for 2 persona, breakfast considered nice and location is very strategic for us

Cons:

No kettle provided in room.

2025-01-04 via Nuitee