Cruz de Popayán

Hotels
•
Independent
6 (4 reviews)
Calle Loa 881 Esq Calle Colon, Sucre , Sucre , BO
59-14-644 08 89

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Facilities

Free breakfast
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Continental breakfast
Concierge service
Bicycle rentals nearby
See all facilities

Review Highlights

Pros:
Helpful staff
Nice breakfast
Cons:
Uncomfortable mattress
No shower screen

Categories

Cleanliness
4.75
The mattress was uncomfortable and there was no shower screen.
Service
7.75
The person on WhatsApp was very helpful and provided great assistance.
Location
6.75
Standard quality for this hotel tier.
Room Quality
5.75
The mattress was uncomfortable.
Amenities
5.75
Standard quality for this hotel tier.
Value for Money
5.75
Standard quality for this hotel tier.
Food and Beverage
5.75
Nice breakfast but not exceptional.
Overall Experience
5.75
There wasn't really a vibe and no friendships were made.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 08:31

Property Description

Scenic Views and Convenient Amenities
Take in the stunning views from the terrace and garden, and stay connected with complimentary wireless internet access. Enjoy the convenience of room service and a coffee shop/cafe, along with a vibrant bar/lounge for your favorite drinks.

Luxurious Accommodations and Services
Relax in one of the 11 guestrooms with flat-screen TVs and free Wi-Fi. Benefit from amenities such as a 24-hour front desk, multilingual staff, and luggage storage. Plus, indulge in a daily complimentary continental breakfast.

Prime Location and Accessibility
Explore nearby attractions including Convento de San Felipe de Neri and Church of San Felipe Neri within a 5-minute walk. With a surcharge, utilize the roundtrip airport shuttle and train station pick-up service. Book your stay at Cruz de Popayán for a memorable experience.

Important information:

  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SRE

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Social distancing measures are in place

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6
Based on 4 reviews
Cleanliness: 4.75
Service: 7.75
Location: 6.75
Room Quality: 5.75
Amenities: 5.75
Value for Money: 5.75
Food and Beverage: 5.75
Overall Experience: 5.75
B
Brianna
8
Pros:

The person on whats app was so helpful and helped me with everything! Sent me a beautiful list of things to do and things to eat, helped me with laundry and booked me a lovely clean safe taxi to airport. Nice breakfast but mattress was a bit uncomfortable and no shower screen meaning bano got a bit wet. There wasnt really a vibe there either, I didnt make any friends.

2025-10-07 • via Nuitee
D
Didier
6
Hôtel charmant mais personnel à former/respecter
Pros:

Joli hôtel classé et bien placé. Cependant le service est inefficace. Nous avons dû nous y reprendre 6 fois durant la journée pour payer, et recevoir notre monnaie et expliquer à la succession de réceptionnistes mal formés que nous avions payés. Personnel sympathique mais mal formé avec un manager à distance à Potosi très directif. Cela a rendu le séjour désagrable.

2024-08-20 • via Nuitee
H
Hamle
2
Dishonest, dangerous and overall bad.
Pros:

We arrived earlier than check in time at 12. We started of with asking if it was possible to check in earlier or if we could leave our bags and come back later. The guy in the desk showed us to the room and we paid for one night at the same time. Wich was nice since we had a long bus ride the night before and just wanted to rest instead of strolling around Sucre, waiting to check in.

The room itself was not that nice. It had two beds that weren't comfortable and you could feel and hear the springs in the mattress. Behind the beds were lamps and behind my friends bed there was an exposed wire. When he tried to turn the lamp on there was a large bang and a flash. Lucky none of us came in contact with the wire. There were no hot water in the showers even if they advertised there was. The wifi was on and off during our stay and most of the time it couldn't load a YouTube video of the lowest quality. The bathrooms did provide toilet paper but barely any soap and no towels were provided.

When it was time for check out the guy at the front desk said we needed to pay for our stay. When we had already paid. He then said that we needed to pay for a full night since we checked in early. We tried to explain that we had talked to the last guy about it, he said that he doesn't speak English and that we still needed to pay. We promptly refused and both he and I got quite upset. He then threatened with having my credit card information and that he wo

2019-12-03 • via Nuitee
E
Eduardo
6
Agradable estancia en Sucre
Pros:

Estancia fue tranquilo. Fuimos bien recibidos

2015-10-19 • via Nuitee