Catalonia Puerta del Sol

Hotels
•
Catalonia Hotels & Resorts
9.1 (3788 reviews)
Atocha, 23 , Madrid , es

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noisy rooms
Bathroom amenities issues

Categories

Cleanliness
8.49
Mentioned positive sentiments about cleanliness, but some issues raised with missing amenities.
Service
9.96
The staff was consistently described as friendly and helpful.
Location
10
Frequently praised as perfect and convenient for attractions.
Room Quality
8.95
Rooms were described as comfortable but some noted issues with window size and noise.
Amenities
8.48
Amenities mentioned but some issues with hygiene items for multiple guests.
Value for Money
8.44
Some reviews suggested pricing was high for the offerings.
Food and Beverage
8.99
Breakfast quality was appreciated, although considered pricey.
Overall Experience
9.47
Most reviews expressed a high level of satisfaction despite minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:50

Property Description

Historic Building in Madrid's Centre
Catalonia Puerta del Sol is housed in an impressive 18th-century building located in the heart of Madrid, just moments away from the iconic Puerta del Sol square.

Modern Amenities and Comfort
The air-conditioned rooms boast elegant parquet floors, contemporary decor, and are equipped with flat-screen satellite smart TVs featuring Chromecast app. Each room also includes a private bathroom and a minibar for your convenience.

Delightful Dining Options
Guests can enjoy a delicious buffet breakfast in the hotel's restaurant every morning, extending until noon on weekends. Additionally, the bar offers a charming roofed terrace, El Patio, perfect for indulging in snacks and drinks. Don't forget to explore the patio adorned with beautiful crystal domes.

Ready to experience the charm of Catalonia Puerta del Sol? Book your stay now and immerse yourself in the vibrant culture of Madrid.

Important information:

Credit cardholder must match guest name or provide authorization.

Please note that guests staying at this hotel have free access to the gym and the hot tub of Hotel Catalonia Plaza Mayor, only 328 feet from the hotel.

Only one dog or cat under 20 kg per room is allowed (on request). Supplement of 25€ per night/animal and deposit of 200€.

As with reservations of more than 4 rooms, special conditions and supplements will apply to those of more than 8 nights.

The property reserves the right to pre-authorize the credit card used to make the reservation for the total amount of the reservation as a guarantee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

Location

Guest Reviews

9.1
Based on 3788 reviews
Cleanliness: 8.49
Service: 9.96
Location: 10
Room Quality: 8.95
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 9.47
P
Paul • couple • au
8
Great hotel, good location
Pros:

The room

2026-05-09 • via Nuitee
A
Alexei • family_with_children • gr
8
Pros:

The hotel is conveniently located on the city's main street. The two-story room is excellent, fairly new, and relatively spacious. The breakfast is varied.

Cons:

A serious, and in my opinion unacceptable, misunderstanding occurred upon checkout and somewhat spoiled our stay. The front desk clerk told us we had to pay for another breakfast, even though breakfast was included. Furthermore, he presented a receipt with our room number listed, but at the bottom was my poorly executed signature. This is the first time I've encountered such a thing. It's worth noting, however, that the clerk, after a brief hesitation and attempting to convince me it was my signature, backed away from the claim and called someone to say everything was fine. A very, very strange story.

2026-05-09 • via Nuitee
R
raul • couple • cl
8
Bien
Pros:

Ubicación excelente , cerca del metro Sol y de plaza mayor

Cons:

Camas individuales solo de 1 plaza , muy angostas

2026-05-08 • via Nuitee
Y
YOLANDA • family_with_children • br
8
2026-05-07 • via Nuitee
R
Ricardo • couple • cl
9
Excelente personal y muy buena ubicación
Pros:

Muy buena ubicación, buen precio y excelente atention del personal

Cons:

No tuvieran early check in

2026-05-06 • via Nuitee
E
Emmanuel • solo_traveller • ga
9
Pros:

Tout

Cons:

RAS

2026-05-06 • via Nuitee
O
ORLANDO RÉGIS • couple • br
10
Pros:

Ótimo serviço prestado.

2026-05-05 • via Nuitee
L
Lauren • extended_group • us
10
10/10. Great value for location and quality of hotel
Pros:

Great location. Beds were comfy. 3 of us were in the room and we had plenty of space

2026-05-05 • via Nuitee
S
Sevim Selin • solo_traveller • tr
10
Pros:

Everything was great! The room, staff, breakfast, location.

2026-05-04 • via Nuitee
W
Wojciech • couple • pl
8
2026-05-04 • via Nuitee
L
Lenka • couple • sk
10
Beautiful hotel and very friendly receptionists.
Pros:

The location

2026-05-04 • via Nuitee
N
Nikolaos • solo_traveller • gr
9
Pros:

Περιοχή, προσωπικό, καθαριότητα

Cons:

Μέγεθος δωματίου

2026-05-04 • via Nuitee
N
niklas • extended_group • se
10
Bra hotell med grymt läge
Pros:

Läget perfekt med gångavstånd till det mesta

2026-05-03 • via Nuitee
C
Connie • couple • es
10
Amazing.
Pros:

Great location.

Cons:

All good.

2026-05-03 • via Nuitee
C
Celso Wagner • solo_traveller • br
10
Primoroza
Pros:

Muito bom. Café da manhã maravilhoso. Custo um pouco alto pelo tamanho do quarto.

Cons:

Quarto pequeno

2026-05-03 • via Nuitee
W
weiping • extended_group • us
8
2026-05-02 • via Nuitee
I
Isaac • extended_group • il
9
מדריד הקלאסית והטובה
Pros:

צוות ידידותי מיקום מצויין וחדר מצויין

2026-05-02 • via Nuitee
F
francisco • couple • es
8
Pros:

buena ubicacion

2026-05-02 • via Nuitee
S
Sebastian • solo_traveller • de
8
Pros:

Perfekte Lage für einen Urlaubsaufenthalt in Madrid. Das Zimmer war schön und groß.

Cons:

Das Frühstück rechtfertigt den aufgerufenen Preis nicht.

2026-05-02 • via Nuitee
P
Pieter • couple • nl
9
Geweldig
Pros:

Mooie kamers, super vriendelijke medewerkers en super locatie in het centrum. Museums, restaurants alles op loopafstand

2026-05-01 • via Nuitee