Troy Hotel

Hotels
7.9 (3931 reviews)
68-70 Queensborough Terrace , London , gb

Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Non-smoking throughout
Shared lounge/TV area
Grocery deliveries
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Limited breakfast options
Some dated amenities

Categories

Cleanliness
7.99
Clean and well-maintained rooms, no major cleanliness issues reported.
Service
8.46
Friendly and helpful staff noted in multiple reviews.
Location
9
Convenient location near metro stations and local amenities.
Room Quality
7.95
Spacious rooms mentioned, though some furnishings are dated.
Amenities
7.48
Basic amenities available, but some guests found them lacking.
Value for Money
7.94
Reasonably priced for the location but some complaints on breakfast.
Food and Beverage
6.49
Breakfast variety and quality received negative feedback.
Overall Experience
7.86
Overall positive stay, with some noted issues in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:44

Property Description

Convenient Location
Located in London's vibrant Bayswater district, Troy Hotel is a stone's throw away from Kensington Gardens, surrounded by a variety of shops, bars, and restaurants. Queensway Tube Station is just a 3-minute walk away.

Modern Rooms and Amenities
Each room at Troy Hotel is equipped with a flat-screen Freeview TV, a radio, a cooler, a safe, and tea/coffee making facilities. Some rooms even feature private tiled bathrooms with spa baths. Guests can stay connected with free WiFi throughout the property.

Delicious Dining Options
Start your day with a continental breakfast at Troy Hotel, and explore the numerous eateries in Bayswater for lunch and dinner. With Hyde Park and Oxford Street nearby, and easy access to public transportation, Troy Hotel is the perfect base to explore London's top attractions.

Book your stay at Troy Hotel now and experience the best of London!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 3931 reviews
Cleanliness: 7.99
Service: 8.46
Location: 9
Room Quality: 7.95
Amenities: 7.48
Value for Money: 7.94
Food and Beverage: 6.49
Overall Experience: 7.86
L
Leo solo_traveller si
8
2026-05-16 via Nuitee
V
Valérie couple fr
9
Hôtel très cosy et agréable, très bien situé, une adresse à retenir
Pros:

La chambre était très confortable, l'hôtel très bien décoré, dans une rue calme, à 2 pas du bus.
Nous avons apprécié de pouvoir laisser nos bagages en conciergerie pour finir nos visites le jour du départ.
C'est appréciable qu'il y ait toujours quelqu'un à la réception.

Nous avons aussi beaucoup apprécié les rideaux occultants ce qui n'est pas toujours le cas en Angleterre.

Cons:

Le petit déjeuner ! Il est complet mais pas très varié et très industriel : confitures en petites barquettes individuelles, croissants industriels, uniquement des oeufs durs. Ce qui serait mieux, ce serait des oeufs à cuire à notre goût, aucune charcuterie, pas de produits frais.
Mais c'est très bien géré.

2026-05-16 via Nuitee
W
Walter couple us
9
Great Location & Value
Pros:

The Troy Hotel's was conveniently located - just two streets from the Central Line "Subway/Tube" station and next to Kensington Park. We bought "Tube/Bus" all day tickets (the best mass transit value) - which we used as a "hop-on-hop-off" means of travel ((subway & double decker buses) to visit London's major attractions. Staff was very friendly and helpful - providing us with London maps, brochures, and directions to nearby sites. Our 5th floor room was above average in size with comfortable twin beds and an adequate bathroom. Breakfast was excellent with a good variety of items & juices. Overall, an excellent experience & value.

Cons:

Nothing to point out

2026-05-16 via Nuitee
M
Montier solo_traveller fr
8
Pros:

Très bon rapport qualité prix pour Londres, notre chambre était très spacieuse et très propre.

Cons:

L'hôtel est juste un peu vintage, parfait pour les amoureux des années 90's

2026-05-16 via Nuitee
W
william couple ie
8
2026-05-15 via Nuitee
M
Monika solo_traveller at
9
Pros:

+ sehr gute Lage nähe Hyde Park, geräumige Zimmer

2026-05-15 via Nuitee
K
Kevin couple gb
8
Great location and clean and comfy hotel, would recommend
Pros:

Second time staying here. Great location, clean and comfy.

Cons:

Shower in the bath.

2026-05-15 via Nuitee
F
FABIENNE couple fr
8
Hôtel bien placé et agréable
Pros:

L’emplacement de l’hôtel, l’accueil, la chambre (lit très grand et très confortable) et le calme.

Cons:

Grosse déception pour le petit déjeuner. Les produits ne sont pas de qualité et pas de petit déjeuner anglais.

2026-05-15 via Nuitee
A
Alexey solo_traveller fi
8
Pros:

Hyvä kahvi

Cons:

Suppeahko aamiaisvalikoima

2026-05-15 via Nuitee
T
Thomas couple nl
9
2026-05-15 via Nuitee
M
Matthew solo_traveller gb
8
2026-05-14 via Nuitee
W
Werner couple de
9
Pros:

Die Lage, die Lage, die Lage: Hyde Park, Bus 148 ( <-> Victoria Station <- Gatwick ), 2x U-Bahn Stationen, 2 Straßen weiter Queensway mit vielen Geschäften und Restaurants. Alles nah bei. Frühstück war okay. Preis-Leistungsverhältnis sehr gut. Bei einem zukünftigen Londonaufenthalt würden wir hier wieder buchen.

2026-05-14 via Nuitee
J
Julia couple de
9
I would recommend staying here
Pros:

Friendly staff, clean room and great location

Cons:

The bathrooms were a bit small

2026-05-14 via Nuitee
J
Jolanta solo_traveller ch
9
Pros:

Sehr gute Lage.

Cons:

Betten waren schmal.

2026-05-13 via Nuitee
O
Oevregaard solo_traveller no
8
Basic, but nice and clean room. Friendly and flexible staff. Breakfast was ok, but not brilliant.
Pros:

Perfect location and friendly staff. My room was ready early, so I got to check-in, highly appreciated! (not everyone would be flexible there). The room was simple, but clean. Fridge and possibility to make coffee and tea is always nice. Tiny bathroom, but the most basic things that you need. Luggage storage was available.

Cons:

I would have enjoyed breakfast more if it was a little bit broader selection. Fresh bread/buns, scrambled eggs and bacon, and a natural yoghurt that was not "fat-free" and some fresh fruit and berries... (But then it would have been more expensive, probably:)

2026-05-13 via Nuitee
L
laurence extended_group fr
9
Pros:

Excellent emplacement ; proche métro,
Chambre très propre, salle de bain très propre, serviettes changées et ménage tous les jours.
A deux pas de hyde park et proche de Monuments emblématiques de Londres .
Petit déjeuner très copieux,
Je recommande et j'y retournerai

Cons:

Rien

2026-05-13 via Nuitee
A
ALAIN solo_traveller fr
10
Pros:

Emplacement exceptionnel, très près du parc de Kensington et très proche du métro.
Très bon petit déjeuner continental.
Literie confortable.

Cons:

Rien

2026-05-13 via Nuitee
R
Roland solo_traveller za
7
Popular, friendly hotel near Hyde Park.
Pros:

Staff were accommodating and welcoming. The bed was comfortable. The breakfast was adequate, without bells and whistles. The selection of cereals and the coffee was good. The location was good with good connections to the underground and London Buses. The walk and visit to Paddington Basin was a highlight.

Cons:

The shower is very small - but at least there was always hot water. My first room was beautiful, even with a nice view, however, I was there on business and needed a desk to work and there was no desk in that room. I explained my situation to Reception and they made a plan and moved me to a room with a desk. There were some buzzing noises in the night - from the fridge and the fan, but otherwise - I felt safe, and comfortable.

2026-05-12 via Nuitee
R
Roberto solo_traveller ar
8
2026-05-12 via Nuitee
N
Nick solo_traveller nl
10
Pros:

great location, good breakfast. good bed. just perfect. 3 min walk from the metro station

2026-05-12 via Nuitee