Hotel Florio Operà Palermo Central

Hotels
•
Independent
4.8 (7 reviews)
Via M. Stabile, 136, Palermo, PA, 90139 , Palermo , IT
39-091-6629004

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Pets allowed

Facilities

Express check-out
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Elevator
Breakfast available (surcharge)
See all facilities

Review Highlights

Cons:
Hotel not as advertised
Unwelcoming atmosphere
Delayed check-in
Changed price upon payment
Did not feel safe

Categories

Cleanliness
4.01
The room was clean but it was NOT in the hotel and NOT as advertised.
Service
5.98
There was no one on the front desk when we arrived so we waited 15 minutes to check in.
Location
3.02
The hallway was dark, and we did not feel safe there.
Room Quality
4.97
The room was clean but not as advertised.
Amenities
7
Standard quality for this hotel tier.
Value for Money
3.96
The price changed by $100 when we paid for it with all fees in.
Food and Beverage
5.01
Standard quality for this hotel tier.
Overall Experience
4.48
The overall experience was negatively impacted by location and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 22:13

Property Description

Amenities and Recreation

Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services.

Dining and Drinking Options

Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge.

Featured Amenities

Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Self-parking (subject to charges) is available onsite.

Stay at Hotel Florio Operà Palermo Central for a centrally located experience in Palermo, just a stone's throw away from Teatro Massimo. Unwind and enjoy the vibrant surroundings during your stay.

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMO

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in lb is 11

  • Pets

    Pet max weight (per pet) in kg is 5

  • Pets

    Pets allowed

  • General

    Social distancing measures are in place

See all policies

Location

Guest Reviews

4.8
Based on 7 reviews
Cleanliness: 4.01
Service: 5.98
Location: 3.02
Room Quality: 4.97
Amenities: 7
Value for Money: 3.96
Food and Beverage: 5.01
Overall Experience: 4.48
G
Greg • family
2
Pros:

The room was clean but it was NOT in the hotel and NOT as advertised. The hallway was dark, the elevator was slow - better to walk the 6 flights of stairs. There was no one on the front desk when we arrived so we waited 15 minutes to check in. It was a very unwelcoming place and we did not feel safe there. The price changed by $100 when we paid for it with all fees in versus what it was advertised for. This is absolute FALSE advertising.

2025-10-11 • via Nuitee
D
David
4
Pros:

To start with the positives: I found all the staff friendly and helpful, and the rooms, bedding, towels were all clean. The hotel is in a good location, close to via Roma and a few minutes walk from Teatro Massimo.

On the other hand, first impressions are not good: the hotel is entered through a run-down arcade, into a threadbare reception. The only access to the rooms (all on the first floor) is via an ancient, small, slow lift, with buttons that have to be repeatedly pressed, and which lift almost always sticks on the way down. My first room was tired, looked dirty (even though it probably wasn't), had stained lightshades, ancient furniture, scraped and scratched walls, and a shower that released a slow trickle of water which took 3 or 4 minutes to warm up. The room.was airless and there was an odour of old cigarette smoke, or dampness; I activated the air conditioner and it made a loud noise like an ancient lawn-mower; eventually, I got it quieter, but then it emitted large, sooty particles on to one side of the (otherwise perfectly clean) bed. I spoke to the night porter (I had arrived very late) and he said there was nothing to be done at that point, but something would be done next day. Sure enough, I was told to leave my bags packed, and when I returned, I was directed to another room: smaller, but reasonably recently redecorated and with a better atmosphere. Hotel would be hugely improved with some redecoration and new furniture.

2025-05-14 • via Nuitee
R
Ramón • partner
8
Pros:

No voy a comentar nada malo porque la amabilidad de todo el que me atendió compensa con creces cualquier otra cosa.

2022-09-18 • via Nuitee
F
Federico
8
Buon soggiorno
Pros:

positiva

2019-01-16 • via Nuitee
A
antonio
8
che bella palermo
Pros:

L'hotel e centralissimo la camera pulita solo ci sono piccoli disagi tipo ascensore che è un montacarichi colazione non da hotel 3 stelle. il personale è gentilissimo per fortuna la colazione ce l'hanno fatta fare al bar difronte l'albergo per il resto per quello che si paga va bene

2018-02-01 • via Nuitee
D
Dom
4
Hotel in good location
Pros:

The worst hotel room i ever stayed in.
Broken door handles
Cracked table glass.
Nails sticking out in the timber floor.
Broken side bed lamp shades.

2016-08-23 • via Nuitee
G
George
6
Well-Managed Mix-Up
Pros:

The service was excellent, though we did not actually stay at this hotel. They were over-booked and reserved a room at a neighboring hotel for us. We did eat breakfast at the hotel, and we would rate it highly.

2016-08-22 • via Nuitee