Hotel Sol e Serra

The hotel is very clean and charming. The staff were exceptionally nice. The breakfast buffet was particularly impressive, offering a wide variety of options.

The pool area was also clean, but needs a little love.

Hotel är rent men ganska slitet.
Frukost personal otrolig.

Es la segunda vez que nos hospedamos y nos encanta, elbtrato del personal, la limpieza, el silencio. Facil aparcamiento gratuito, la piscina muy bien, y el desayuno genial. Muy recomendable y el pueblo precioso.

Cerca de bares, restaurantes y del castillo, barrio gótico y judería. Muy buenas vistas a la sierra. Personal de recepción poco agradables. Piscina mini.

Excellent value for money. The kindest staff, fresh Airco and extensive breakfast options. Rooms are charming, and spacious.

Staff português, o que é uma imensa mais-valia, muito amável e profissional, que fez esquecer qualquer inconveniente. Quarto simpático. Excelente pequeno-almoço.

The hotel is conveniently located just a few minutes walk from the Castelo de Vide. The building is dated but everything is very clean and tidy. The room we stayed in was very basic. Few electrical outlets, no cupboards or drawers for our clothes and poor lighting, but the heating worked and the shower was wonderful. The breakfast served was outstanding. This hotel is good value for the money.

There was no bar. There was no restaurant. Open for breakfast only. Pool closed. Wifi in hallway only. Poor signal. No toast/toaster broken I was told. Things that were to be hot for breakfast were cold/lukewarm. Rubber scrambled eggs, slimey mushrooms. Bed very comfortable and nice towels. Sound proofing poor. Could hear someone using the toilet before flushing. Some staff observing breakfast but uncommunicative. Bathroom light took 30 seconds to light up. Up grading required.

Beautiful location in a beautiful town. Sadly we were received badly. We booked a double room and were promptly allocated a twin in a room without a terrace resembling a cell. The indignant and visibly irritated gentleman at reception initially stated he could not help, and was dismissive. His explanation was that other guests had booked more in advance so they take priority, which is insensible given our booking was made perfectly legitimately with payment in advance. Eventually he grudgingly offered a double room, but with an attitude of superiority versus us as inferiors. The room was ok, but started to smell very bad within hours. The pool was lovely, however consistent with the overall condition of the hotel and its receptionists attitude; in need of a refresh, care and attention. We would not go back.

Nos ha encantado el pueblo, se está fenomenal, el hotel en sí necesita mejoras, pero referencia calidad precio está bien. Nos dieron una habitación que no nos gustaba porque tenía poca privacidad y nos la cambiaron sin ningún problema. La cama aunque cómoda, suena mucho porque es de madera. El personal muy amable.

The hotel is perfectly located just literally a few steps from the town. The breakfast was good and plentiful, and the restaurant area was very pretty but why have a lovely restaurant area with a very pretty bar if the bar is never open? In fact there is no way of buying a drink inside the hotel at all so if you're at the pool all day you'd better bring your own! The rooms are very cute with the painted furniture and beautiful tile flooring and are very clean, and the style of the hotel in general is lovely, traditional with nice furniture and pretty touches everywhere, but the hotel is in desperate need of renovation and soundproofing as I don't think it's been touched since the mid 80s! Saying this though the price I paid was pretty cheap so it was good value for money, just a shame seeing such a pretty hotel not quite reaching it's potential.

Trato

To old

Quite basic rooms. Only breakfast was available which was not written in description. Bar closed at 6.30pm but sometimes was much earlier, no where to get refreshments or hot drinks/water/ice..we had to keep asking reception. Rooms have no fridges to store shop brought food/drinks. Travelling with a diabetic this was not ideal and affected sugar levels. No entertainment in the evening although this was also stated in description. Not very helpful staff (maybe due to language barrier) very nice local food spots & bars. Not much to do locally and have to travel far. From Lisbon airport this hotel is 2.5 hours drive. I'd advice renting a car as taxi journeys are expensive for such long journeys. Some outside restaurants close on some days or at 7pm.
The area is lovely, very friendly people. Lots of historical things to do and see. Beautiful little town. Great food spots. Bigger Pool close by very cheap for the day, good for kids & very clean. No option for late check out as flight is in the evening so bare that in mind when booking.

Desayuno incluido. Piscina

Worked out for me who were Travelling alone for two nights. Great location, easy to find, next to a pretty city park and a couple of blocks from the historical core. Easy street parking by the hotel’s front door. Comfortable room and bathroom. The whole facility needs serious modernization as all looks (and is) old and worn out. Very lousy breakfast. The pool is tiny and I never saw anyone using it.

Stayed here for one night on a long day trip and it was very cute and typically portuguese. I would stay here again especially for what you get for the price it is a steal. A very cute town with many cute towns around it, really good place to rest on a road trip. I would stay again

For the 2 weeks I was there the toilet had a horrible smell coming from the pipes. My bed sheets were not changed, sometimes the trash was not taken out and was not given enough toilet paper. The breakfast is the same everyday. When I move the balvony furniture is it placed back the dame way? The cleaning staff has a bad attitude. Your toom will here no fridge or microwave not even welcome water. It is Close to all but not very good. I dont recommend you stay there. Pick another hotel instead.

Hotel já com 40 anos, mantém os mobiliários e estilo de época. Muito limpo, com bom pequeno almoço. Já pede um remodelação no quartos.

Agua caliente, cama cómoda. No insonorizada