Hotel Falken

The hotel was in a good part of town, with historic sights located within walking distance.

The place amazing and the hostess was very friendly

Nice hotel and kind people, close to station, nice dinner

It is better to sleep at platform then staying in hotel falken..it is a restaurant which is now converted into hotel rooms.. It is so pathetic and small and smelly. Rooms and corridors were stinking badly, there were spider webs in our room, beds were so uncomfortable that we couldn’t sleep whole night, room itself is very suffocated.. they have old ages Manual heaters in there Rooms which make noises like hell and so you Can’t sleep with turning them on. Overall, never never chose to stay in hotel falken, specially if you are travelling with family.

was a bit surprise that it's more like an AIRBNB than an actual hotel. We had to go walk around the corner to get to the room (or should i call apartment). Nonetheless, my wife and i found it to be OK and location was great - close and walking distance to all especially the the main train station. if you are looking for a budget friendly stay in lucerne and dont mind living in an apartment-like atmosphere - i would recommend this place

Close to shopping district. Smell from restaurant permeated throughout entire hotel

This was the worst hotel I have ever stayed. Bed bugs in my daughters room. No one answered her multiple phone call during the night to remedy the situation. Absolutely horrible.

Very small and congested room, beds were terrible. Smell of food, as restaurant below was annoying. To come out of standing shower was risky. Front desk only from 11am to 9 or 10 pm so if you are late in check in you may loose your reservations even. Overall it was bad experience and will not recommend to anyone.

we booked one room with four regular twin beds not bunk beds and they gave us bunk beds, there was barely any space to put our stuff and walk around. The bathroom there was barely any space to stand and shower also it was dark and dirty. No aircondition it was really hot. the pictures were probably fake on the wbsite, no toiletries, the bathroom door didnt even close, it was dark and dingy. Will not book this hotel ever again, worst experience, its all lies on the website when you book, its totally different when you go there.

dirty, small room
parking lot is too far from hotel
wet smell in shower booth
no airconditioner

Most uncomfortable bed. Worst pillows ever. Bed was worse than an air mattress. Small room. No coffee. Very good location.

Too tiny rooms

great location, the room was as expected, might be a bit noisy in certain rooms

terrible experience. The room has bad air. The toilet is disgusting.

Room was tiny, bathroom was very tiny, double bed was two singles with different mattresses pulled together, pillows were very poor quality, hotel paraphernalia cluttered the hallway outside room, and cooking smells from the restaurant permeated the stairs & hallway :-(( Although situated in a very central & convenient location, the standard of accommodation was very disappointing.
2x Star only

The top bunk was super sketchy and the room was very small. The bathroom was way too small.

The listing clearly states self parking nearby is chf 29 for 24 hours. We asked the hotel where to park and were shocked at the end of our stay with a bill of chf 65 for 24 hours - over 2x more than advertised. When we were comparing hotels we were comparing the total cost including other fees and would have chosen a different hotel if the parking price was properly advertised. Additionally the beds were very uncomfortable and the limited availability of the front desk staff proved to be problematic on multiple occasions. Great location but that’s about it.

Small rooms just like all of Europe. Good location

Location was really good, less than 10m walk to city center. We were upgraded to the apartment unit around the corner which was superb. It was spacious, clean, and overall exceeded our expectations. The front desk receptionist, Albina, was really helpful, friendly & professional. We would definitely stay here again.

It was so nice to know that my room has been upgraded to an apartment, even though it doesn‘t located in the same building or even just across with it. The location is about another 5 minutes walking.

The room was so nice and clean, spacious, fully equiped kitchen, clean bathroom, no air conditioning but the fan its enough to cool the room.