Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean and comfortable rooms
Cons:
Parking difficulties
Variable staff assistance

Categories

Cleanliness
8.24
Rooms were clean, but one review noted service issues with cleaning.
Service
9.01
Staff was friendly and helpful, although there were mentions of disinterest.
Location
9.25
Wonderful location, but some guests faced issues with parking access.
Room Quality
8.7
Rooms were described as clean, spacious, and comfortable.
Amenities
8.73
Hotel offers good amenities like a rooftop terrace.
Value for Money
8.69
Considered a great value for the location and amenities provided.
Food and Beverage
8.74
No specific feedback given, assumed standard quality for this hotel tier.
Overall Experience
9.01
Overall positive experiences despite some parking and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:35

Property Description

Historic Charm at the Foot of Alhambra

Luxurious Rooms with Modern Amenities
Experience comfort in our soundproofed rooms with wooden floors, minibar, and private bathroom. Enjoy the convenience of room service and relax with satellite TV and free Wi-Fi.

Relaxing Garden Terrace and Tour Desk
Unwind in our garden terrace or explore the city with ease using our tour desk services. With a 24-hour reception, we are always here to cater to your needs.

Book now to immerse yourself in the beauty of Granada at Puerta de las Granadas.

Important information:

The public parking is located 1312 feet from Puerta de las Granadas. Please contact the property for instructions on how to get to the car park.


When booking 5 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 30 per day.

Location

Guest Reviews

8.8
Based on 2238 reviews
Cleanliness: 8.24
Service: 9.01
Location: 9.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 9.01
H
HAYAKAWA • solo_traveller • jp
8
2026-07-18 • via Nuitee
T
Teresa • solo_traveller • co
10
Pasamos muy bien nuestra estadía
Pros:

La atención prestada por el personal
La biblioteca
En general el servicio muy bueno

Cons:

Nos fue muy bien y la ubicación es excelente

2026-07-15 • via Nuitee
R
Raul • solo_traveller • es
10
2026-07-09 • via Nuitee
R
Roger • couple • se
10
Centralt o bekvämt boende.
Pros:

Väldigt centralt boende o nära centrala delarna av Granada .

2026-07-07 • via Nuitee
D
deborah • extended_group • gb
10
Pros:

The central location, the help from the staff, the decor, the view from the roof top restaurant, the cleanliness and the room facilities.

Cons:

We loved the hotel and the only criticism was the quality of the food. We had one evening meal on the roof top terrace and weren't overly impressed with the food. It was okay but not special.

2026-07-07 • via Nuitee
S
scl44 • Solo travel • United States
10
Delivered on the three things I wanted the most
Pros:

Five essential things to know about the Hotel Puerta de las Granadas:

1. It’s ideally located up a short hill on the way to the Alhambra. So, if you’re headed to this architectural masterpiece, you can get a head start by staying at this hotel. It’s still an ascent from there, but you’re only about 10 minutes to the Justice Gate and the Palacio de Nazares. The other benefit is that it’s beautifully quiet. My room had an enviable view of the Alhambra without a hint of external noise pollution. Unfortunately, noise traveled from the eighth-floor terrace in the form of staff moving tables and chairs after closing. I heard the rearranging of the deck chairs every night between 11 and midnight. It was unfortunate because that was the only noise that entered the room.

2. The summer is hot in Granada, and it was sweltering during my four days in the inland empire. Fortunately, the air conditioning was outstanding. The temperature could be adjusted to well below 70 degrees. And the best part is that the central AC was silent.

3. I arrived just before noon and fully expected the dreaded “your room is not ready, but we can store your bags.” Instead, the lovely front desk associate processed my entry paperwork, informed me the room was ready, and handed me the keys. I love when hotels do this without a hint of fanfare or asking for an early access fee. Check-out time is also generously slated for Noon.

4. The room was clean and simple with a narrow desk, mini fridge, and two cushioned chairs. The bathroom featured a shower with a glass door, although water pooled around the door (as seems to happen in most hotels). The shampoo and conditioner were watered down, and my room did not have any body wash. Towels were thin and should be replaced. The bathroom is the one area where the hotel could markedly improve the guest experience, but it wasn’t unkempt, out of order, or problematic, so it would only affect my rating by half a star.

5. Is the Alhambra view worth the upgrade? I thought so, largely because I sheltered in the room during the mid-afternoon heat. I enjoyed looking outside and seeing the dramatic façade of this masterpiece. But I generally opt for a room with a view. If I were to return to Granada and stay at this property, I would select an Alhambra room again. Pro tip: if you are looking for a stunning view of the Alhambra, Mirador de San Nicolas is highly overrated. It’s crowded but easy to access from town. A much grander view is from the east side of the Alhambra along a mile-long street that takes you to the Dehesa del Generalife. It’s a hike from the Alhambra with an uphill incline, but the view is infinitely more beautiful with 95 percent fewer people.

Hotel de las Puertas delivered on the three things that I wanted the most – easy access to the Alhambra, excellent air conditioning, and a view of the Moorish masterpiece. The room was clean, and the price/value equation was very favorable. The pros easily outweigh a few blemishes, and I would happily stay here again.

2026-07-04 • via Tripadvisor
P
Patricia • couple • es
10
2026-07-01 • via Nuitee
M
Mihail • solo_traveller • fi
9
2026-06-29 • via Nuitee
M
Mari • family_with_children • es
10
Ubicación excelente en la calle que sube a al Alhambra
Pros:

La habitación estaba limpia, camas cómodas, aire acondicionado, baño moderno. Cambiaban las toallas todos los días (algo que creo deben cambiar para ser más respetuosos con el planeta, no hay necesidad de hacerlo).
Ofrecen agua de cortesía todos los días y reponen si tomas té o café porque hay un hervidor a disposición, así como nevera y caja fuerte.
Está en pleno centro y en la cuesta q sube a la Alhambra, que se puede hacer a pie sin problema. Repito fijo!

2026-06-29 • via Nuitee
T
Trip638755 • Family • Dunedin, Otago Region, South Island
10
Good location
Pros:

Excellent location, high quality service and good facilities

2026-06-27 • via Tripadvisor
A
Alva • solo_traveller • se
8
Cerca de todo lo interesante
2026-06-24 • via Nuitee
C
Corinne • solo_traveller • fr
9
Pros:

Très bien placer, chambre agréable calme

2026-06-24 • via Nuitee
S
Steven • couple • us
7
Perfect location! Great rooftop for drinks and views!
Pros:

Great location on way to Alhambra

Cons:

Small room for two but we were only there two nights

2026-06-23 • via Nuitee
A
Ante • couple • se
8
2026-06-22 • via Nuitee
J
José Julio • solo_traveller • es
10
Muy bien. Para tenerlo en cuenta en próximas visitas a Granada.
Pros:

La habitaciónestaba muy bien, limpia y muy cómoda, y el baño muy cómodo también. En cuanto a la ubicación esta es perfecta, a la entrada del Albaizyn y muy cerca de todos los sitios.

Cons:

Tal vez uno de los ascensores necesita un poco de mantenimiento en la zona de los botones. Esto por decir alguna cosa.

2026-06-21 • via Nuitee
S
secrowe11 • Couples • Toronto, Ontario
8
Great BUT….
Pros:

The front desk was great with information and calling us a taxi when needed.
Unfortunately the room smelled of bleach when we first checked in and we had to open the doors to the balconette to air it out.
This may have messed up the AC. Whenever we left the room the AC got turned off and when we returned it failed to turn back on. Called the front desk to have it resolved once. But it happened again when we returned in the evening and we decided to simply keep the doors open.

2026-06-20 • via Tripadvisor
E
Eduardo • extended_group • br
10
Hotel moderno e com boas instalações.
Pros:

Estrutura e limpeza.

Cons:

Nada

2026-06-17 • via Nuitee
V
Viktor, Dr. • solo_traveller • de
7
Pros:

Chic, modern in direct proximity to the Alhambra with nice, clean and quiet rooms. However, it is necessary to book the rooms of a slightly higher room category, otherwise you will get a small room with a window to the backyard. The staff was always friendly and helpful.

2026-06-16 • via Nuitee
M
Marta • solo_traveller • es
9
2026-06-16 • via Nuitee
P
Paul • solo_traveller • gb
10
Beautiful hotel in a beautiful city
Pros:

This is an absolutely beautiful hotel - so very pleased I booked here as it really added to what was a wonderful trip to Granada!! The room (very comfortable bed/bedroom with a really nicely finished bathroom), the staff, restaurant and location (80m from Plaza Nueva/500m to the Alhambra) were all absolutely fantastic - will definitely stay here again if I get the chance to return to Granada and will be recommending this place to my family and friends...absolutely amazing value!

Cons:

Nothing

2026-06-16 • via Nuitee