Hotel Castell

Hotels
9.4 (35 reviews)
Via Castell , Zuoz , ch

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Excellent food
Great atmosphere

Categories

Cleanliness
9.14
Positive sentiment inferred from overall praise of the hotel.
Service
9.61
Standard quality for this hotel tier.
Location
9.65
Standard quality for this hotel tier.
Room Quality
9.1
Positive sentiment inferred from overall praise of the hotel.
Amenities
9.53
Positive sentiment inferred from overall praise of the hotel.
Value for Money
9.49
Positive sentiment inferred from overall praise of the hotel.
Food and Beverage
9.14
Positive sentiment inferred from overall praise of the hotel.
Overall Experience
9.51
Overall experience reflects high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:28

Property Description

Luxurious Accommodation
Experience a stay like never before at the fascinating Hotel Castell. Nestled on a mystical hill above Zuoz, our hotel offers luxurious accommodation that seamlessly integrates art, architecture, cuisine, and well-being, ensuring a pleasurable holiday experience for all guests.

Top-Notch Facilities
Indulge in our top-notch facilities that have earned us a spot in the Top Ten Winter Vacation Hotels. From a state-of-the-art Spa and Wellness center to a Gault Millau recognized restaurant, we leave no stone unturned in providing outstanding hospitality and a truly memorable stay.

Exciting Surroundings
Explore the beauty of the surrounding areas with a plethora of activities to choose from. Whether it's outdoor adventures or cultural excursions, Hotel Castell offers the perfect base for an unforgettable vacation experience.

Ready to elevate your holiday experience? Book your stay at Hotel Castell now and immerse yourself in luxury and relaxation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 14 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 7 years old stay for CHF 35 per person per night when using an existing bed.
    Children from 8 years old to 11 years old stay for CHF 55 per person per night when using an existing bed.
    Children from 3 years old to 7 years old stay for CHF 40 per person per night when using an available extra bed.
    Children from 8 years old to 11 years old stay for CHF 60 per person per night when using an available extra bed.
    Children from 12 years old to 15 years old stay for CHF 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 35 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.65
Room Quality: 9.1
Amenities: 9.53
Value for Money: 9.49
Food and Beverage: 9.14
Overall Experience: 9.51
P
Petr • couple • cz
10
2026-02-14 • via Nuitee
E
Ernesto • couple • ch
10
TIP TOP
2026-01-19 • via Nuitee
E
Esther • family_with_children • ch
10
Pros:

Es ist ein besonderes Erlebnis, in diesem alten Gebäude mit dem wunderschönen Jugendstil-Essraum zu übernachten. Es entschleunigt automatisch. Sehr sympatisches und zuvorkommendes Personal. Die vegane Ecke beim Frühstücksbuffet mundet sehr und der fortschrittliche Gedanke, dass die Küche immer mal wieder etwas neues ausprobiert in diese Richtung, ist sehr inspirierend!

2025-12-20 • via Nuitee
P
Prisca • extended_group • ch
10
Pros:

Wunderbares Hotel ,, feinstes Essen, schöne Ambiente

2025-12-18 • via Nuitee
D
Daphné • family_with_children • fr
10
2025-08-28 • via Nuitee
S
Sandra • solo_traveller • ch
10
2025-08-06 • via Nuitee
B
Bernhard • couple • at
10
Top!
Pros:

Alles! Kunst und Kulinarik! Ein wirklich tolles Hotel!

Cons:

-

2025-07-05 • via Nuitee
O
Oliver • young couple • ch
8
Great experience in a beautiful setting
Pros:

The old charm

Cons:

Too many people in the hamam at one time

2025-02-19 • via Nuitee
H
Halldor chr
10
Fabelaktig hotel i flotte omgivelser
Pros:

Dette var 6. gangen vi besøkte Hotel Castell og vi skal tilbake. Detter er en vintage hotel (111 år) med en moderne tvist. Absolutt alt er bra med hotellet for oss som liker Sveits - det er ryddig, servicen er upåklagelig - det er rent og pent, og så lukter det helt fantaskisk av treverket som er brukt i bygget. Flott resturant og bar, samt et fantastisk hammam bad. Alt i flotte omgivelser

2024-07-19 • via Nuitee
F
Fenn • young couple • ch
9
great long weekend in the mountains
Pros:

Breakfast was great. There is a difference between pets being allowed and pets being welcome, this was the latter of the two.

2024-02-22 • via Nuitee
V
Virginia • family with young children • us
10
Exceptional
2023-10-09 • via Nuitee
V
Virginia • family with young children • us
10
Unforgettable
Pros:

Beautiful location and facilities

2023-09-18 • via Nuitee
A
Anton • young couple • ch
8
Very good
2023-02-26 • via Nuitee
D
Dijana • with friends • si
8
Very good
2023-02-22 • via Nuitee
M
Max • solo traveller • us
8
Very good
Pros:

not much i only stayed one night but i will be back for easter

2023-02-19 • via Nuitee
G
Günay • young couple • ch
7
Standard Room Let Down - Excellent Eating Experience
Pros:

We stayed here two nights and the most memorable moments were in the Restaurant and when we were hiking in the vicinity. The area is truly sensational for outdoors and mountaineering. The restaurant and the bar menu is very very good and they serve delicious seasonal food. Even if you are hiking by or staying somewhere else in Zuoz, I would recommend eating there.

Cons:

The room was an enormous let down. The bed was extremely uncomfortable, the pillows were very old and flat. The lighting situation could be more simple. Every time one had to go to the bathroom at night, you have to switch on the main light. Despite being aware of the high end customers it is attracting, we felt like our room was the smallest one tucked away in the corner with very minimal amenities. It felt like the same care was not shown. Do not get me wrong, the hotel itself is beautiful and I am sure 99% of the rooms are also wonderful to stay in but ours "Standard" felt like a makeshift box just to get in more customers to stay in. My recommendation would be to get an upgrade from the "Standard" room so that you truly experience the hotel.

2022-10-24 • via Nuitee
F
Frederick • with friends • de
8
Very good
2022-09-15 • via Nuitee
R
Roman • solo traveller • ch
9
Superb
2022-09-13 • via Nuitee
S
Sabrina • young couple • sg
7
Nice area, but room for improvement
Pros:

Stayed here about 15 years ago, but in winter. Loved it, so decided to come back in summer. Temperatures were nice, food (breakfast and dinner) were amazing and staff was very kind. Outdoor areas are cozy too.

Cons:

The rooms are small and very basic. No water in the room, but glasses & cups. We were told to get water from the bathroom. A reusable water bottle already filled with said water would have been nice and expected in that price range. No phone register how to call e.g. reception (its 999 if I remember correctly, which is not standard). No privacy on balcony, only separated by a chain from the neighboring balconies.

2022-08-14 • via Nuitee
R
Rytis • young couple • lt
9
Superb
2022-07-30 • via Nuitee