Hotel Clarean

Hotels
7.1 (1944 reviews)
Piazza Garibaldi 49 , Naples , IT

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Express check-in/check-out
Airport shuttle
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Inconsistent service quality

Categories

Cleanliness
5.49
Several reviews mention cleanliness issues, such as dust and cobwebs in the room.
Service
7.96
Mixed sentiments about service; some reviews praise friendly staff, while others mention poor service experiences.
Location
8.5
Most reviews highlight the excellent location near the train station, which is a strong positive aspect.
Room Quality
6.45
Some reviews mention noise and dated furnishings, indicating room quality is average.
Amenities
6.98
Amenities are acceptable, with basic features available but not exceeding expectations.
Value for Money
6.44
Many guests feel the hotel does not offer good value for the price, especially compared to standards.
Food and Beverage
7.49
No specific mentions of food quality, assumed standard quality for this hotel tier.
Overall Experience
7.46
While the stay had ups and downs, the location and price balance guests' overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:34

Property Description

Luxurious Design and Eco-Friendly Approach
The Clarean, designed by renowned architect Cino Zucchi, boasts a blend of natural materials and modern aesthetics, creating a sophisticated ambiance that respects the environment. From stone arches to parquet floors, every detail exudes elegance and sustainability.

Personalized Concierge Service
Experience top-notch hospitality with our attentive staff who are dedicated to curating the perfect itinerary for your Neapolitan adventure. Discover hidden gems recommended by locals and make the most of our convenient location near public transportation for seamless exploration.

Convenient Location for Seamless Travel
Situated near Piazza Garibaldi, The Clarean offers easy access to all major transportation hubs, making it a breeze to navigate the vibrant streets of Naples and beyond. Book now for a memorable stay at our modern and eco-conscious hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Location

Guest Reviews

7.1
Based on 1944 reviews
Cleanliness: 5.49
Service: 7.96
Location: 8.5
Room Quality: 6.45
Amenities: 6.98
Value for Money: 6.44
Food and Beverage: 7.49
Overall Experience: 7.46
G
Gioacchino • solo_traveller • it
6
2026-11-05 • via Nuitee
W
Wendy Letton / R&M • family_with_children • gb
1
Avoid, not worth it.
Pros:

Absolutely nothing, this was by far the worst hotel I have ever stayed in

Cons:

The room was filthy, the bottoms of my feet were black from walking around the room. It stunk of urine and cigarettes. Not only that when we returned to the hotel we were forced to walk through a pillow of smoke as the receptionist was sat on the sofa smoking which my child had no choice but to inhale as we went in as he refused to move. The mattress was like concrete

2026-11-02 • via Nuitee
P
Paolo • solo_traveller • it
7
Basta poco per fate meglio
Pros:

La praticita' della posizione. Vicino la stazione e alla metro anche se la zona e' abbastanza degradata.

Cons:

La disposizione del letto, parallelo alla parete senza una testata alla quale potersi appogiare e con il comodino in testa al letto distante e inutilizzabile. Per spegnere la luce ci si deve alzare dal letto. La tv non funzionante, pavimento non pulito a dovere, la presenza di una saponetta x il lavandino e niente x il bidet. Box doccia in cattive condizioni. Stranamete e' presente un piccoli frigo , raro in questa fascia di prezzo ma non funzionante. Per ultimo un tentativo di entrata del personale delle pulizie ripetuto piu' volte alle ore 9 di Domenica mattima.

2026-11-02 • via Nuitee
I
Iwona olga • extended_group • it
10
Molto piacevole
Pros:

Pulizia e posizione top

Cons:

Nulla in particolare

2026-11-01 • via Nuitee
I
Iwona olga • couple • it
10
Piacevole
Pros:

La pulizia e posizione

Cons:

Nulla in particolare

2026-11-01 • via Nuitee
L
Levi • solo_traveller • it
7
2026-11-01 • via Nuitee
J
Jesse • solo_traveller • us
10
Nice location with good people at the front desk
Pros:

I like the walking distance to the central train station

Cons:

I think it needs a view of mt Vesuvius

2026-11-01 • via Nuitee
F
Fernando • couple • de
8
Alles Bestens
Pros:

Sehr gute Lage. Sehr viele Restaurant und preiswert Geschäfte mit vielen moderne Schuhen,Hosen und viel mehr .👍👍👍👍👍👍

2026-10-28 • via Nuitee
N
Nathalie • solo_traveller • fr
7
2026-10-28 • via Nuitee
G
Gislaine • solo_traveller • br
7
Pros:

A localização por sen no centro.

Cons:

Houve um episódio de falta de energia de madrugada e um alarme que causou um susto.

2026-10-28 • via Nuitee
P
Philippe • solo_traveller • fr
8
2026-10-28 • via Nuitee
T
Talla • solo_traveller • it
7
2026-10-27 • via Nuitee
J
Jackie • solo_traveller • gb
7
Good location for a short stay.
Pros:

The hotel is well located for onward travel and access to local eateries. It's dated, but has interesting decor, is clean and the bathroom surprisingly spacious. The reception staff were friendly and accommodating. Let me store luggage after check out while I went on a tour to Pompei.

Cons:

It was all fine. Naples was a bit of a culture change after rural Greece. The square out front was busy in the evening, good people watching.

2026-10-27 • via Nuitee
J
Jung • solo_traveller • us
10
2026-10-26 • via Nuitee
H
Helen • couple • dk
7
Cons:

Håndvasken var næsten i stykker
Safety box og køleskab virkede ikke

2026-10-26 • via Nuitee
M
MASSIMILIANO • family_with_children • it
8
Pros:

Posizione

Cons:

Nulla in particolare

2026-10-25 • via Nuitee
O
Oleg Sliva • solo_traveller • ru
8
Pros:

Omul din recepție a fost foarte prietenos și m-a ajutat să rezolve o problemă. Camera era curată și liniștită. Prețul a fost bun.

2026-10-25 • via Nuitee
R
raquel • solo_traveller • es
6
Pros:

Procimitat transport public.

Cons:

instal.lacions velles.

2026-10-25 • via Nuitee
R
Roberto • solo_traveller • it
7
I really enjoyed my stay. It was a great value and I’d recommend it.
Pros:

A very good location. Close to trains, metro, buses, with a lot of choice for restaurants. The staff were wonderful. Pino was so welcoming and knowledgeable and the morning staff were hospitable and friendly.

Cons:

The bathrooms were a bit outdated and the pillows could have been more comfortable.

2026-10-24 • via Nuitee
R
Ruth • family_with_children • ie
6
Fair for the price
Pros:

Very clean, spacious room and bathroom, quiet, central location. Very reasonably priced. Powerful shower.

Cons:

Cheap dim lighting in the room made it impossible to read. One bedside lamp not working. No bedside light at all beside the third bed in a 3-bed room. Handle came off the window when we went to open it. It felt as though property maintenance is done on a DIY basis. Security cameras in the corridors were a bit unnerving. Why were they needed?

2026-10-24 • via Nuitee