Pol & Grace Hotel

Hotels
8.8 (2881 reviews)
Guillem Tell, 49 , Barcelona , es

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Cons:
Issues with cleanliness
Complaints about room problems
Limited breakfast options

Categories

Cleanliness
8.35
Mentioned as clean, though issues with grime were noted.
Service
9.35
Staff is frequently described as friendly and accommodating.
Location
9.15
Convenient location with easy access to public transport.
Room Quality
8.35
Some rooms were noted as worn or having specific issues.
Amenities
8.85
General amenities were satisfactory, but some guests wanted additional features.
Value for Money
8.85
Reasonable value, but some guests felt it fell short of 4-star expectations.
Food and Beverage
8.35
Breakfast noted as average by some, though some enjoyed it.
Overall Experience
9.15
Overall experiences varied, with notable positive sentiments but some significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:03

Property Description

Luxurious Accommodations
Pol & Grace Hotel offers spacious, air-conditioned rooms with modern décor, flat-screen TVs, and free Wi-Fi. Each room includes amenities like a small fridge, a safe, and a welcome gift, ensuring a comfortable stay.

Unique Features
Guests can enjoy the hotel's library, an art display area, and a free work space. The complimentary coffee and tea service adds a special touch to your stay, while the soundproofed rooms guarantee a peaceful night's sleep.

Convenient Location
Located near public transportation, the hotel provides easy access to Barcelona's top attractions. With a 24-hour reception, car rental service, and tour desk, guests can explore the city effortlessly. Book now to experience the perfect blend of comfort and convenience at Pol & Grace Hotel.

Important information:

Please note reservations of 6 or more rooms may have special conditions and may apply additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

Location

Guest Reviews

8.8
Based on 2881 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.15
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 9.15
M
Marine • solo_traveller • es
10
Muy buen hotel. Muy recomendable
Pros:

El trato muy amable y la tolerancia hacia mis gatos

Cons:

Nada

2026-05-09 • via Nuitee
D
Diego • extended_group • co
9
2026-05-09 • via Nuitee
V
Valentina lucia • couple • it
7
2026-05-08 • via Nuitee
C
Chunyan • family_with_children • af
6
2026-05-08 • via Nuitee
H
Hortensia • extended_group • es
8
Aconsejable
Cons:

No habia forma de que la tv funcionara bien

2026-05-07 • via Nuitee
J
Juan Miguel • extended_group • es
8
2026-05-06 • via Nuitee
T
tomas • couple • ch
7
2026-05-06 • via Nuitee
T
Thany • extended_group • es
8
Cómoda
Pros:

La ubicación fue perfecta, para nuestras necesidades.

Cons:

El Wifi podría funcionar mejor.

2026-05-05 • via Nuitee
D
Diego • family_with_children • it
10
2026-05-05 • via Nuitee
K
Kateryna • solo_traveller • ua
3
Demasiado caro para un hotel en mal estado
Pros:

La ubicación era conveniente y el diseño del hotel tiene potencial, pero en general la experiencia no cumplió las expectativas.

Cons:

El hotel está en malas condiciones: muchas cosas parecen desgastadas o mal mantenidas. La habitación no estaba bien cuidada y la calidad general no corresponde al precio. Es demasiado caro para lo que ofrecen. La relación calidad-precio es muy baja.

2026-05-05 • via Nuitee
J
Jerome • couple • es
7
Cool place to stay but semi-open bathroom and garage weren't great
Pros:

The hotel is situated in a nice place and the building has a cool vibe to it. The reception area was welcoming and had a lot of nice amenities. The room was good, and had a roll-down blind that blocked out all light.

Cons:

The bathroom was partially open, which wasn't a nice experience. The garage was very narrow and was full of building materials and not very clean. I was expecting a bit more from the hotel on these two fronts.

2026-05-04 • via Nuitee
B
Burguete • solo_traveller • fr
10
Pros:

Quartier calme.
Emplacement idéal, se situ à 30min à pied du parc Guël, à 30min de la sagrada Familia, à 30 min également de la plaça Catalunya.
Personnels au petits soins.
Chambres toutes rénovée.

Cons:

Le parking en sous sol est tout petit, trés serré, trés étroit.
Pratique d'avoir un parking tout de même.

2026-05-03 • via Nuitee
D
Diego • solo_traveller • ca
5
Poorly renovated commercial unit into a fancy hotel
Pros:

Location

Cons:

Smelly bathroom
Bright white light in the patio flashing all night

2026-05-03 • via Nuitee
E
Evelina • solo_traveller • it
7
2026-05-02 • via Nuitee
J
Jreno34 • couple • fr
8
Agréable et reposant
Pros:

On a vraiment apprécié l'accueil et surtout le confort de la literie

2026-05-02 • via Nuitee
A
Alexandra • couple • co
9
2026-05-01 • via Nuitee
J
Jaume • solo_traveller • es
8
Pros:

El preu i el barri

Cons:

Molt freda la comunicació a la recepció.
No vull que estiguin donant conversa però estaria bé que portessin instal·lat un cert somriure (la noia).
La resta del servei molt bé.

2026-05-01 • via Nuitee
T
Tina • couple • be
8
2026-05-01 • via Nuitee
C
Clara • family_with_children • es
7
Habitaciones BLANCAS, NADA DE ARTE
Pros:

La ubicación.
El hall que no parecía que entrabas a un hotel. Muy fácil subir y bajar. No hay que caminar mucho por dentro.

Cons:

Que las habitaciones están inacabadas!
Mi pareja me dijo para reservar este hotel porque las habitaciones estaban intervenidas por artistas y estaba TOTALMENTE BLANCA LAS DOS que alquilamos. Yo soy artista, por lo tanto una gran decepción. No había ni paredes intervenidas ni cuadros ni NADA.

En la recepción había dibujos de niños pequeños colgados con imanes en las columnas de la entrada? 😂 yo soy madre de 2 hijos y vine con ellos... pero no era el aspecto que pensaba habría en un hotel que vende la imagen de diseño/ arte y modernidad.

Para ser un 4 estrellas el aspecto y instalaciones era muy muy básico.
- No tenía ningún gancho o colgador ni en la entrada (para bolso etc) ni en el baño para toallas ni NADA.
- No había ni para sujetar el jabón en la ducha, el jabón estaba en el suelo.
- No tenía notas para la puerta (el cartel de no molestar, etc.. solo en 1a habitación)
- Mal insonorizado, se escuchaba hasta la alarma despertador del vecino de al lado incluso.
- 1a botella de agua de cortesía sin vasos ni nada para el primer día, nada más.
- Ni info de nada, ni bolis, ni cosas de aseo... la verdad bastante asombroso
- Le comenté a alguien de recepción mi sorpresa por las habitaciones blancas y me dijo que las habitaciones intervenidas por artistas se tienen que especificar en la reserva? 😂🙈 eso ya es de traca!

2026-05-01 • via Nuitee
L
Luis Arturo • solo_traveller • es
9
2026-04-29 • via Nuitee