Pol & Grace Hotel

Hotels
8.8 (2738 reviews)
Guillem Tell, 49 , Barcelona , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Cons:
Issues with cleanliness
Complaints about room problems
Limited breakfast options

Categories

Cleanliness
8.35
Mentioned as clean, though issues with grime were noted.
Service
9.35
Staff is frequently described as friendly and accommodating.
Location
9.15
Convenient location with easy access to public transport.
Room Quality
8.35
Some rooms were noted as worn or having specific issues.
Amenities
8.85
General amenities were satisfactory, but some guests wanted additional features.
Value for Money
8.85
Reasonable value, but some guests felt it fell short of 4-star expectations.
Food and Beverage
8.35
Breakfast noted as average by some, though some enjoyed it.
Overall Experience
9.15
Overall experiences varied, with notable positive sentiments but some significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:03

Property Description

Luxurious Accommodations
Pol & Grace Hotel offers spacious, air-conditioned rooms with modern décor, flat-screen TVs, and free Wi-Fi. Each room includes amenities like a small fridge, a safe, and a welcome gift, ensuring a comfortable stay.

Unique Features
Guests can enjoy the hotel's library, an art display area, and a free work space. The complimentary coffee and tea service adds a special touch to your stay, while the soundproofed rooms guarantee a peaceful night's sleep.

Convenient Location
Located near public transportation, the hotel provides easy access to Barcelona's top attractions. With a 24-hour reception, car rental service, and tour desk, guests can explore the city effortlessly. Book now to experience the perfect blend of comfort and convenience at Pol & Grace Hotel.

Important information:

Please note reservations of 6 or more rooms may have special conditions and may apply additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

Location

Guest Reviews

8.8
Based on 2738 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.15
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 9.15
J
James • extended_group • fr
8
2026-03-12 • via Nuitee
M
Michele • solo_traveller • it
8
2026-03-12 • via Nuitee
N
Nikita • family_with_children • es
7
Sólida opción en el centro de Barcelona por el precio
Pros:

Buen wifi. Abajo en la recepción había té y café gratuito, la habitación también tenía una botella de agua por cuenta del hotel. Todo estaba bien organizado y el staff fue amable.

Cons:

La televisión dejó de funcionar al rato de encenderla. Intentaron reiniciarla pero siguió sin funcionar.

2026-03-11 • via Nuitee
Z
Zacharakis • solo_traveller • gr
8
Pros:

The staff was very helpful and the room was cleaned daily.

Cons:

The breakfast could have a bit more options or better quality given the price and the 4 stars.

2026-03-10 • via Nuitee
A
Aiqiong • family_with_children • cn
7
离地铁站走得有点远。房间内的设施质量不够好。性价比不算高。
Pros:

晚上也可以check in. 前台有免费咖啡和桌椅，可以休息。员工服务不错。

Cons:

插座是松的。马桶顶着卫生间的门。

2026-03-10 • via Nuitee
P
Paula • family_with_children • es
9
2026-03-10 • via Nuitee
L
laetitia • family_with_children • fr
7
Un bon séjour, nous reviendrons
Pros:

L’accueil et la gentillesse des réceptionnistes

Cons:

Les taches de moisissures dans la salle de bain

2026-03-08 • via Nuitee
L
Leonardo • family_with_children • br
10
2026-03-07 • via Nuitee
P
Pilar • couple • es
8
Bien
Pros:

Camas y ubicación

Cons:

Falta mantenimiento: puertas despintadas, moqueta manchada…

2026-03-07 • via Nuitee
S
Simon • solo_traveller • fr
6
Pros:

Très bien situé pour mes besoins. Très bon service client. Lobby très agréable pour travailler. Attention aux détails (boissons libre-service, bouteille d'eau dans la chambre, minibar, ....)

Cons:

Chambre côté rue peu insonorisée, couloir bruyant (proche ascenseur) et matelas à ressort grinçant un peu.

2026-03-05 • via Nuitee
H
Hyejin • extended_group • kr
9
2026-03-04 • via Nuitee
M
moita • solo_traveller • pt
8
2026-03-03 • via Nuitee
B
Bertrand • solo_traveller • fr
7
Très correct
Pros:

Chambre vaste, au design très moderne. Lit confortable.

Cons:

On entend beaucoup trop le bruit de la rue. Fenêtre insuffisamment insonorisante

2026-03-02 • via Nuitee
S
Sara • couple • it
9
2026-03-01 • via Nuitee
S
Silvia Frasson • extended_group • it
10
2026-03-01 • via Nuitee
D
david • extended_group • es
5
Cons:

La verdad que dudo que sea un cuatro estrellas, las habitaciones dejan mucho que desear, salvo que había buena limpieza.
La televisión sin WiFi, ya que nos teníamos que levantar para cambiar de canal.
A la entrada pagamos parking 15€ y al salir nos cobraron 25€, que valla parking, parece el trastero del hotel.Pésima organización .

2026-03-01 • via Nuitee
R
reece • extended_group • gb
8
good for my work trip stay, loved the tea station for nights and coffee in mornings
Pros:

tea station, lounge area

Cons:

room was a little small

2026-03-01 • via Nuitee
J
Judit • couple • hu
7
2026-02-28 • via Nuitee
I
Iris • solo_traveller • es
6
Cons:

Em vaig deixar uns productes i ko me’ls van tornar ja que em van dir que jano hi eren. Algú de la neteja se’ls va quedar i no van saber gestionar-ho.

2026-02-27 • via Nuitee
I
Inmaculada • couple • es
10
2026-02-26 • via Nuitee