Hotel City Kräme am Römer - Self Check In

Hotels
5.3 (3200 reviews)
Neue Kräme 23 , Frankfurt/Main , de

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Affordable
Cons:
Poor cleanliness
Bad service
Terrible room quality

Categories

Cleanliness
3.55
Multiple mentions of mold, dirt, and bugs in the rooms indicate very poor cleanliness.
Service
6.55
Reported poor communication and lack of staff presence, but some follow-through on cancellation requests.
Location
8.55
Central location is frequently praised, making it easy to access attractions.
Room Quality
2.55
Negative reviews highlight terrible room conditions, including mold and poor maintenance.
Amenities
4.55
Limited amenities, with some complaints about non-functioning equipment.
Value for Money
6.55
While affordable, the poor conditions detract from perceived value.
Food and Beverage
5.55
No specific mentions regarding food and beverage, defaulted to average.
Overall Experience
4.55
Consistently negative reviews overshadow positives, leading to a poor overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:19

Property Description

Centrally Located in Frankfurt:
This hotel in Frankfurt offers the perfect blend of history and modernity, situated between the Old Town and the financial district. Explore the nearby Zeil shopping street and Römerburg square within minutes.

Comfortable Rooms with Modern Amenities:
Relax in rooms at Hotel City Kräme am Römer - Self Check In, equipped with double-glazed windows and complimentary Wi-Fi. Enjoy a peaceful stay in the heart of the city.

Convenient Access to Major Attractions:
Start your day with a delicious buffet breakfast before heading out to discover Frankfurt. With the River Main a short walk away and excellent transport links to the Trade Fair and Airport, your stay at City Centre Hotel promises convenience and accessibility.

Book now for an unforgettable experience at Hotel City Kräme am Römer - Self Check In!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 20 per person per night when using an available cot.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.3
Based on 3200 reviews
Cleanliness: 3.55
Service: 6.55
Location: 8.55
Room Quality: 2.55
Amenities: 4.55
Value for Money: 6.55
Food and Beverage: 5.55
Overall Experience: 4.55
D
Daldum • solo_traveller • de
10
Pros:

Sehr gut 👍

2026-07-18 • via Nuitee
L
Luana • couple • ch
7
Abgesehen von der immensen Hitze im Zimmer war es mega gut!
Pros:

Die Lage ist top und Der Preis ist auch super!

Cons:

Es war zu heiss. Wir waren im 5. Stock ohne Klimaanlage, das Fenster war kaputt (man konnte es nicht richtig schliessen und die Storen konnte man ebenfalls nicht runterlassen, was zu einer immensen Hitze im Zimmer führte. Sonstige kleinigkeiten die nicht so schlimm sind waren das Licht (nur Glühbirne und raushängende kabel) und halb hängender spiegel der bei kleinster berührung runterfallen würde.

2026-07-18 • via Nuitee
D
Daldum • solo_traveller • de
10
Pros:

War gut 👍

2026-07-18 • via Nuitee
G
Gani • couple • de
8
Konum olarak inanılmaz iyiyidi ve fiyat performans olarak da süper.
Pros:

Konum süper

Cons:

Temizlik daha iyi olabilirdi. Yatağımızda kadına ait saç kılı çıktı.

2026-07-17 • via Nuitee
S
Sevtsenko • solo_traveller • de
10
2026-07-17 • via Nuitee
A
Andreea • couple • de
7
2026-07-17 • via Nuitee
D
Deaa Eddine • solo_traveller • de
2
Désagréable, je déconseille absolument!
Pros:

La localisation

Cons:

Très sale, il y a des insectes partout, nid de pigeons sur la fenêtre.

2026-07-17 • via Nuitee
D
Diego • solo_traveller • de
2
2026-07-17 • via Nuitee
M
Mohammed • couple • de
4
2026-07-16 • via Nuitee
A
Aleksandar • solo_traveller • me
10
2026-07-15 • via Nuitee
P
Petya • extended_group • us
10
2026-07-14 • via Nuitee
L
Lobato • couple • de
2
Tirando a localização.o resto é pessimo
Pros:

Localização

Cons:

Acomodação muito quente. Aqui diz que na acomodação tem ventilador e não tem ventilador .eu tive que dormir num calor insuportável

2026-07-14 • via Nuitee
Y
Yardim • solo_traveller • tr
5
2026-07-13 • via Nuitee
S
Saman • solo_traveller • de
6
2026-07-13 • via Nuitee
U
Uzuner • couple • de
6
2026-07-13 • via Nuitee
T
Tatsiana • solo_traveller • de
4
2026-07-12 • via Nuitee
S
Sebastiaan • couple • es
10
2026-07-12 • via Nuitee
C
Christian • solo_traveller • de
1
Katastrophe
Pros:

Gar nichts

Cons:

Zimmertür stand beim Einchecken offen und das Bett war zerwühlt, an der Rezeption hat das niemanden wirklich interessiert, zurückerstattet wurde die Buchung auch nicht – dieses Hotel ist gefährlich und unsicher, hier würde ich niemandem empfehlen zu übernachten

2026-07-12 • via Nuitee
O
Olena • couple • de
4
2026-07-12 • via Nuitee
B
Ben • couple • ie
8
Pros:

Great location

2026-07-12 • via Nuitee