Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Location near train station
Cons:
Dirty rooms
Unsafe area
Poor amenities

Categories

Cleanliness
4.68
Frequent complaints about dirtiness and mold.
Service
8.15
Staff were friendly, but service could have been better.
Location
6.69
Close to the train station, but area is unsafe and unclean.
Room Quality
5.64
Rooms are small and some have issues with cleanliness and maintenance.
Amenities
5.67
Limited amenities like no WiFi during the night and lack of essentials.
Value for Money
6.63
High prices for poor quality; too expensive for the service received.
Food and Beverage
6.68
Breakfast was acceptable but overall food quality was questioned.
Overall Experience
7.05
Mixed feelings due to location, cleanliness issues, and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:19

Property Description

Convenient Location
Situated just a 2-minute walk from Frankfurt's main station, the family-run Carlton Hotel offers easy access to the city's key attractions and the Messe exhibition grounds, only 1 underground stop away.

Comfortable Accommodation
Experience a peaceful stay in soundproofed rooms equipped with free Wi-Fi, cable TV, and a minibar. The 24-hour reception ensures your needs are always met promptly.

Explore the City
Immerse yourself in the vibrant culture of Frankfurt with the River Main and museums a short 10-minute walk away. Discover the charm of the old town, located just 2 underground stops from the hotel.

Book now for a delightful stay at the Carlton Hotel and enjoy a seamless blend of comfort and convenience.

Important information:

Please contact the hotel in advance by telephone if you are arriving before 12:00.

Please note that extra beds are only available upon request and are subject to availability.

Please note that the booking confirmation is not sufficient to receive a visa.

Parking in front of the hotel is free of charge between 17:00 and 9:00 on the next day.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Location

Guest Reviews

6.4
Based on 554 reviews
Cleanliness: 4.68
Service: 8.15
Location: 6.69
Room Quality: 5.64
Amenities: 5.67
Value for Money: 6.63
Food and Beverage: 6.68
Overall Experience: 7.05
G
gisela • solo_traveller • at
3
Disappointing ! I checked out next morning to go to another hotel
Pros:

Close to station

Cons:

Mouse in the lobby
Cold room no heating
Bad smell, 2 cm gap between door and floor
A whole in the bathroom wall

2026-10-15 • via Nuitee
G
Gousset Denis • solo_traveller • fr
10
2026-10-13 • via Nuitee
O
Olena • solo_traveller • ua
10
Так держать! Хороших постояльцев!
Pros:

Удачное расположение, от вокзала 3 мин пешком, через дорогу супермаркет.
Возможность получить завтрак за дополнительную плату.
Очень приветливый персонал.

Cons:

Не помешал бы чайник.

2026-10-13 • via Nuitee
M
Markus • solo_traveller • de
4
Sehr einfaches Hotel, weil renovierungsbedürftig, freundlicher Empfang, einfaches Frühstück
Pros:

Sehr zentrale Lage Nähe Hauptbahnhof Frankfurt. Sehr freundlicher Empfang. Frühstück einfach. Ich hatte ein ruhiges Zimmer zum Hinterhof im 3.OG. WLAN hat gut funktioniert.

Cons:

Das Bad ist absolut sanierungsbedürftig (Stand Anfang Oktober 2026): Die Tapete löst sich von der Wand, der Seifenspender ist defekt, die Duschkabine schließt nicht, die Führungsschienen korrodieren, die Silikonfugen sind dreckig. Es war zwar ein Nichtraucherzimmer, trotzdem roch es etwas nach Rauch und vor dem Fenster lagen Kippen. Flecken an der Wand, ein Kopfkissen schmutzig. Im Zimmer war der Rauchmelder demontiert. Der Aufzug brauchte mehrfach gutes Zureden, dass er endlich losfuhr. Preis leider überteuert für dieses unschöne Zimmer (weit weg von den schönen Fotos auf booking), aber es war gerade Frankfurter Buchmesse. Ich hatte ein "schönes" Zimmer (siehe booking-Fotos) gesucht zu einem günstigen Preis, leider wurde ich enttäuscht. Wenn das Hotel renoviert ist (das wurde mir angekündigt), würde ich aufgrund der Lage evtl. wieder dort übernachten.

2026-10-11 • via Nuitee
X
Xianghui • solo_traveller • us
7
Pros:

The room is tiny but has everything one needs. The location is very convenient, next to the main train station. The room is also quiet without any noise from the street. The room cleaned okayiesh, some dust on the ground but no odd smell. Bathroom is clean and tower is also clean. Given this price, it is a perfect choice for budget travelers.

Cons:

The ground in the bedroom is not super clean. The tower looks old.

2026-10-09 • via Nuitee
B
Bulent • solo_traveller • de
1
Yıkılması gereken hotel
Pros:

Hiç beğenmedim

Cons:

Saymakla bitmez eski mobilyalar şeker bırakmıştı karıncalar üstüne toplanmış sıfır hijyen personel yaşlı ve anlaşılması zordu kendimi avrupada değilde hindistanda zannettim

2026-10-08 • via Nuitee
R
Reda • solo_traveller • dz
10
2026-10-08 • via Nuitee
C
Cathleen • couple • de
3
2026-09-19 • via Nuitee
Z
Zhino • solo_traveller • de
10
2026-09-19 • via Nuitee
M
Marina • solo_traveller • es
6
Asequible para un día express en Frankfurt
Pros:

El personal fue muy amable.
Enfrente hay un supermercado.
Buen precio.

Cons:

La zona está bien en cuanto a cercanía de la estación, pero no es una zona muy segura. El ambiente es bastante complicado, tomaría precauciones si viajas solos.
Aunque las habitaciones tenían todo lo necesario, se nota que necesitan bastantes retoques y reformas, había cosas en un estado cuestionable.

2026-09-19 • via Nuitee
K
King88 • solo_traveller • de
1
Pros:

Nothing

Cons:

Floor was making noise when you walk, corridors were stinking and humid.

2026-09-16 • via Nuitee
J
Juknevičius • solo_traveller • lt
2
Location is very bad, overpriced
Cons:

Overpriced

2026-09-15 • via Nuitee
L
Leonie • solo_traveller • de
9
2026-09-14 • via Nuitee
I
Ihor • extended_group • ua
3
за цю ціну краще знімати отель десь подалі та їздити на таксі у місто, ніж жити в цьому отелі.
Pros:

розташування гарне для відвідування виставочного центру. відносно нормальний сніданок.

Cons:

Мебелі усюди пошкожденні, в санвузлі не тримаються унітаз, тримач під душ. штори пропалені, в номері куча старого мотлоху у вигляді ламп, вентиляторів, який також пошкоджений. Номер був пагано прибраний. на сусідній вулиці постійно сидять наркомани, до цього ябув готовий, бо бував раніше у Франкфурті.

2026-09-14 • via Nuitee
H
hedi • solo_traveller • de
10
2026-09-11 • via Nuitee
R
radwan • solo_traveller • us
3
2026-09-10 • via Nuitee
A
Anh Huan • solo_traveller • de
1
2026-09-10 • via Nuitee
T
Thomas • extended_group • be
7
2026-09-10 • via Nuitee
A
Alexandre • solo_traveller • pt
5
Pros:

O pequeno almoço é básico não corresponde ao valor pago

Cons:

Dimensão do quarto sem ar condicionado cama pequena

2026-09-09 • via Nuitee
W
WONICK • solo_traveller • us
1
2026-09-08 • via Nuitee