Children allowed

Facilities

WiFi available
Free WiFi
Parking
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Location near train station
Cons:
Dirty rooms
Unsafe area
Poor amenities

Categories

Cleanliness
4.68
Frequent complaints about dirtiness and mold.
Service
8.15
Staff were friendly, but service could have been better.
Location
6.69
Close to the train station, but area is unsafe and unclean.
Room Quality
5.64
Rooms are small and some have issues with cleanliness and maintenance.
Amenities
5.67
Limited amenities like no WiFi during the night and lack of essentials.
Value for Money
6.63
High prices for poor quality; too expensive for the service received.
Food and Beverage
6.68
Breakfast was acceptable but overall food quality was questioned.
Overall Experience
7.05
Mixed feelings due to location, cleanliness issues, and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:19

Property Description

Convenient Location
Situated just a 2-minute walk from Frankfurt's main station, the family-run Carlton Hotel offers easy access to the city's key attractions and the Messe exhibition grounds, only 1 underground stop away.

Comfortable Accommodation
Experience a peaceful stay in soundproofed rooms equipped with free Wi-Fi, cable TV, and a minibar. The 24-hour reception ensures your needs are always met promptly.

Explore the City
Immerse yourself in the vibrant culture of Frankfurt with the River Main and museums a short 10-minute walk away. Discover the charm of the old town, located just 2 underground stops from the hotel.

Book now for a delightful stay at the Carlton Hotel and enjoy a seamless blend of comfort and convenience.

Important information:

Please contact the hotel in advance by telephone if you are arriving before 12:00.

Please note that extra beds are only available upon request and are subject to availability.

Please note that the booking confirmation is not sufficient to receive a visa.

Parking in front of the hotel is free of charge between 17:00 and 9:00 on the next day.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for € 20 per person per night when using an existing bed.
    Children from 3 years old to 17 years old stay for € 25 per person per night when using an existing bed.
    People 2 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.4
Based on 533 reviews
Cleanliness: 4.68
Service: 8.15
Location: 6.69
Room Quality: 5.64
Amenities: 5.67
Value for Money: 6.63
Food and Beverage: 6.68
Overall Experience: 7.05
W
Willi-Viktor • solo_traveller • de
7
Zwei Nächte im Herzen von Frankfurt
Pros:

Das Hotel liegt 200 Meter vom Hauptbahnhof entfernt, im Bahnhofsviertel. Die Tiefgarage ist teuer (15€ zusätzlich), aber bei einer Anreise mit PKW, dringend zu empfehlen. Die Besitzer, das Personal waren sehr freundlich und hilfsbereit. Das Frühstück war umfangreich und gut.

Cons:

Der Parkplatz in der Tiefgarage im 3 UG ist nur zu Fuß (kein Aufzug) zu erreichen.

2026-07-18 • via Nuitee
B
Bruno • solo_traveller • ch
5
Cons:

Die Hitze im Zimmer

2026-07-09 • via Nuitee
A
André • couple • de
5
Ok für eine Nacht
Pros:

Nah am Hauptbahnhof

Cons:

Sehr harte Matratze / die Dusche war sehr unkomfortabel

2026-07-08 • via Nuitee
I
Issam • couple • se
1
Mycket dåligt
Cons:

Mycket dåligt hotell dåligt städat
Och många människor med knark problemet som både på hotell.
Området var mycket skumt. Mycke dåligt

2026-07-08 • via Nuitee
O
Ollech • solo_traveller • de
5
2026-07-07 • via Nuitee
F
Fabienne • solo_traveller • de
5
2026-07-06 • via Nuitee
H
Harald • couple • de
7
Top Lage mit gutem Preis/ Leistungsverhältnis
Pros:

Die zentrale Lage

2026-07-05 • via Nuitee
M
Maftuna • solo_traveller • de
10
We had a lovely stay in the comfortable location. The staff was very helpful, especially Nargiza was gregarious and alwa
Pros:

The location is comfortable to go around the most famous sights such as Sultan Ahmed and Haga Sofia mosques. There are lots of markets around.

2026-07-05 • via Nuitee
P
Patrick • solo_traveller • de
1
Pros:

Die lage

Cons:

Dreckig, unsauber stickig, abgewohnt

2026-07-04 • via Nuitee
M
Milana • extended_group • de
4
2026-07-04 • via Nuitee
E
Eva • solo_traveller • de
1
Pros:

Personal war nett

Cons:

Zimmer war unterirdisch. Hat nichts mit den Fotos zu tun. Bei Booking com bekommt man immer die schlechtesten und schlimmsten Zimmer.

2026-07-01 • via Nuitee
S
Seifalla • solo_traveller • de
3
2026-06-30 • via Nuitee
R
Ramadan • family_with_children • dk
1
Forfærdeligt
Pros:

Personalet var ok

Cons:

Alt andet

2026-06-30 • via Nuitee
A
Armin Hörner • solo_traveller • de
10
Pros:

Es hatte 40 Grad. Im Zimmer stand extra ein Klimagerät.

Cons:

Die Lage ist das Bahnhofsviertel, und bis gegen Mitternacht war es auf der Strasse laut.

2026-06-30 • via Nuitee
T
Takeshi • solo_traveller • jp
7
やや暑かった以外はまあまあ
Pros:

ロケーションが良かった。フロントのおじさん、おばさんも感じは良い。

Cons:

室内に冷風機はあったが、冷房設備がないため、暑い季節にはあまり勧めない。

2026-06-25 • via Nuitee
K
Klaus • solo_traveller • de
10
Ich war schon das dritte Mal da.
Pros:

Freundliches kompetentes Personal. Sehr sauber. Ruhig! Zentral am Hauptbahnhof. Gegenüber ein Lebensmittelmarkt, der bis 22 h geöffnet hat. Rezeption 24 Std. besetzt, was zur Sicherheit wesentlich beiträgt. Fahrrad konnte ich im Gebäude abstellen. Frühstück prima. Preiswert. Ich habe gerne Trinkgeld gegeben.

2026-06-25 • via Nuitee
A
ANGELO • extended_group • it
5
Cons:

La mancanza di sistema di condizionamento in camera.

2026-06-22 • via Nuitee
G
Gousset Denis • solo_traveller • fr
10
2026-06-21 • via Nuitee
A
Aina • couple • fr
1
Ce lieu ne mérite même pas d'être appeler un hôtel.
Pros:

Rien.

Cons:

La chambre, l'escalier, l'ascenseur sont sales, vétustes, vieux sans rénovation. c'est dégoutant.
Honnêtement, je ne comprends pas, pourquoi cet hôtel a eu 3 étoiles?
Ne vous trompez jamais d'y aller.

2026-06-20 • via Nuitee
A
Aleksandar • solo_traveller • de
10
2026-06-18 • via Nuitee