Children allowed

Facilities

Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Private check-in/check-out
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Location near train station
Cons:
Dirty rooms
Unsafe area
Poor amenities

Categories

Cleanliness
4.68
Frequent complaints about dirtiness and mold.
Service
8.15
Staff were friendly, but service could have been better.
Location
6.69
Close to the train station, but area is unsafe and unclean.
Room Quality
5.64
Rooms are small and some have issues with cleanliness and maintenance.
Amenities
5.67
Limited amenities like no WiFi during the night and lack of essentials.
Value for Money
6.63
High prices for poor quality; too expensive for the service received.
Food and Beverage
6.68
Breakfast was acceptable but overall food quality was questioned.
Overall Experience
7.05
Mixed feelings due to location, cleanliness issues, and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:19

Property Description

Convenient Location
Situated just a 2-minute walk from Frankfurt's main station, the family-run Carlton Hotel offers easy access to the city's key attractions and the Messe exhibition grounds, only 1 underground stop away.

Comfortable Accommodation
Experience a peaceful stay in soundproofed rooms equipped with free Wi-Fi, cable TV, and a minibar. The 24-hour reception ensures your needs are always met promptly.

Explore the City
Immerse yourself in the vibrant culture of Frankfurt with the River Main and museums a short 10-minute walk away. Discover the charm of the old town, located just 2 underground stops from the hotel.

Book now for a delightful stay at the Carlton Hotel and enjoy a seamless blend of comfort and convenience.

Important information:

Please contact the hotel in advance by telephone if you are arriving before 12:00.

Please note that extra beds are only available upon request and are subject to availability.

Please note that the booking confirmation is not sufficient to receive a visa.

Parking in front of the hotel is free of charge between 17:00 and 9:00 on the next day.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for € 20 per person per night when using an existing bed.
    Children from 3 years old to 17 years old stay for € 25 per person per night when using an existing bed.
    People 2 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.4
Based on 463 reviews
Cleanliness: 4.68
Service: 8.15
Location: 6.69
Room Quality: 5.64
Amenities: 5.67
Value for Money: 6.63
Food and Beverage: 6.68
Overall Experience: 7.05
R
Rositsa • couple • de
6
2026-02-26 • via Nuitee
S
SANTHOSH • solo_traveller • in
7
2026-02-14 • via Nuitee
W
William Thierry • solo_traveller • de
5
Passabel.
Pros:

Nur die gute Lage, und die Nähe zum Hauptbahnhof Frankfurt am Main.

Cons:

Kein Rauchmelder im Zimmer.
In meinem Zimmer gab es keinen.
Siehe auch Bewertungen oben.

2026-02-12 • via Nuitee
M
Monika • extended_group • pl
2
Cons:

Tragiczne lazienki

2026-02-12 • via Nuitee
V
van Daalen • solo_traveller • nl
7
prima
Pros:

prima prijs/kwaliteit verhouding, aardige mensen

2026-02-12 • via Nuitee
S
Sébastien • solo_traveller • fr
1
2026-02-09 • via Nuitee
A
Aferdita • family_with_children • de
2
Cons:

Heizung war kaputt !!!!!

2026-01-28 • via Nuitee
H
Huy • solo_traveller • us
4
2026-01-22 • via Nuitee
K
Kai-Michael • couple • de
8
2026-01-21 • via Nuitee
K
Kai-Michael • couple • de
8
2026-01-21 • via Nuitee
K
Kirubel • solo_traveller • de
5
2026-01-19 • via Nuitee
S
Stefan • family_with_children • at
8
Preis - Leistungsverhältnis für eine Nacht war in Ordnung.
Pros:

Das Hotel lag sehr zentral.
Für eine Nacht war das Zimmer optimal.
Das Frühstück war sehr o.k. Das Personal fragte sogar nach ob Spiegeleier oder weiches Ei gewünscht wird.

Cons:

Das Bett und der Polster waren eher ungemütlich.

2026-01-19 • via Nuitee
M
Marcel • solo_traveller • de
7
2026-01-19 • via Nuitee
F
Friedrich • solo_traveller • de
10
Alles super
Pros:

Super Nähe am Bahnhof, gutes Frühstück, Freundliches Personal, Zimmer sehr ruhig

2026-01-19 • via Nuitee
A
Arnold • extended_group • de
3
2026-01-19 • via Nuitee
K
Konstantinos • solo_traveller • gr
6
Cons:

Found a sock in the room-not mine

2026-01-19 • via Nuitee
P
Plesa • extended_group • ro
7
2026-01-19 • via Nuitee
S
Selman • solo_traveller • de
8
2026-01-18 • via Nuitee
Q
Qambar • solo_traveller • gb
7
2026-01-17 • via Nuitee
M
Maike • extended_group • de
6
You get what you pay for
Pros:

It's close to the main train station, which is what we wanted. I suggest to ask for a room that's not next to the street, so you'll have it quiet.

Cons:

Need renovation asap, paint is coming of the walls, the bathroom smells weird, incapable staff, got ringed out of bed at 1AM from reception. Obviously the are where it is located is VERY sketchy, but that's not their fault. Just be aware of this when booking.

2026-01-15 • via Nuitee