Ercilla Embarcadero Hotel

Hotels
9.1 (978 reviews)
Avenida Zugazarte, 51 , Getxo , es

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great breakfast options
Cons:
Room insulation issues
Some rooms small or lacking amenities

Categories

Cleanliness
9.31
The cleaning service received positive feedback, indicating rooms were kept immaculate.
Service
9.78
Staff were described as very kind and considerate, enhancing the overall experience.
Location
9.82
Location was frequently praised, particularly its proximity to the beach and scenic views.
Room Quality
8.27
Rooms generally described as comfortable, but some had issues like size and noise insulation.
Amenities
8.3
Basic amenities were mentioned as adequate, though some guests noted the lack of chargers.
Value for Money
8.76
Some felt the pricing was slightly overvalued for the services offered.
Food and Beverage
9.31
Breakfast and restaurant services received numerous compliments from guests.
Overall Experience
9.28
Overall guest experiences were highly positive, with notable highlights being the view and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:24

Property Description

Elegant Seaside Retreat

Luxurious Rooms: Indulge in the 1920s-inspired décor and modern amenities of our rooms, each offering stunning views of the sea or the hotel garden.

Culinary Delights: Savor the flavors of traditional Basque cuisine at our café-restaurant, ensuring a delightful dining experience during your stay.

Convenient Location: With easy access to central Bilbao via nearby Metro Stations, and attractions like the Vizcaya Bridge and Bilbao Airport in close proximity, Hotel Embarcadero is the perfect choice for your coastal getaway.

Experience luxury and convenience at Hotel Embarcadero. Book now for an unforgettable stay!

Important information:

The property's touristic license number is H.BI 01166.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 17 per day.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for € 25 per person per night when using an available extra bed.
    People 13 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 978 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 9.28
M
MAITE • extended_group • es
8
2026-05-30 • via Nuitee
R
Renato • solo_traveller • se
9
2026-05-28 • via Nuitee
A
Ali • couple • lu
10
2026-05-26 • via Nuitee
J
Jean Luc • extended_group • fr
9
Pros:

Belle chambre vue mer, personnel attentif et sympathique

Cons:

Le prix en hausse sur l’événement coupe d europe

2026-05-25 • via Nuitee
N
Nicolas • family_with_children • gb
9
Charming character location directly on the sea front
Pros:

Very friendly staff. Very comfy rooms. Restaurant and breakfast area opens on a quiet terrace on the garden.
Short 5 minutes stroll to Getxo, the Vizcaya transporter bridge and the pedestrian/touristic Areeta neighborhood.
Conveniently close to a tube station that makes Bilbao city center 20 minutes away. Directly on the line to San Mames or the Old City.
During our stay, a family was marking a family occasion, good sign that locals actually rate the place.
We really enjoyed our stay and look forward to visit again. Thank you!

2026-05-25 • via Nuitee
R
Rogeo • couple • ch
8
Excellent séjour
Pros:

Vue magnifique, endroit spectaculaire, facile d'accès, très belle promenade le long des quais

Cons:

Propreté de la terrasse, service en terrasse, carte et menus en terrasse, la terrasse pourrait-être mieux exploitée

2026-05-23 • via Nuitee
W
Wilhelm • couple • de
8
Pros:

Lage sehr schöne, Frühstück gut Kaffee aber nur Nespresseo-Maschine

2026-05-20 • via Nuitee
I
Irene • family_with_children • es
9
Un viaje que repito y repetiré.
Pros:

Ubicación excelente, en pleno paseo marítimo y en el centro de Getxo. Vistas muy buenas al mar.

2026-05-19 • via Nuitee
L
Leticia • extended_group • es
10
2026-05-17 • via Nuitee
I
India2015 • family_with_children • es
10
Un hotel Expectacular
Pros:

Es un expéctaculo de hotel, cuando me toque la primitiva me iré a vivir allí. Las vistas son de locos, tienen bicis para recorrer el paseo y la primera hora es gratis. El personal es encantador, el desayuno muy rico y las habitaciones con vistas al mar son de locos la verdad. Enamorada de Getxo, que señorial, que lugar más precioso la verdad.

Cons:

pues todo ha sido bonito

2026-05-11 • via Nuitee
O
Olga • solo_traveller • es
9
2026-05-11 • via Nuitee
M
MARIA JOSE • solo_traveller • es
10
2026-05-11 • via Nuitee
O
Olga • solo_traveller • es
9
2026-05-11 • via Nuitee
S
Samantha • solo_traveller • gb
8
Pros:

The staff were really helpful. We enjoyed the location and getting into Bilbao was really easy using the Metro. We had a superb dinner in the restaurant.

Cons:

The bed was a bit on the small side and the room warm, although we could open the balcony door.

2026-05-10 • via Nuitee
M
Marieke • couple • nl
10
Een mooi, klassiek hotel op goede locatie.
Pros:

Een prachtig hotel, mooie inrichting, goede ligging aan de gezellige boulevard. Het voorste gedeelte van het restaurant (cafetaria) is gezellig en goed met vriendelijke bediening.
Niet goedkoop, maar wel goed!

Cons:

Jammer dat je voor het parkeren nog apart moet betalen, gezien de kamerprijs van € 350,00 per nacht ( voor seizoen)

2026-05-06 • via Nuitee
I
Isabel • couple • es
10
Un fin de semana perfecto
Pros:

Nos gustó todo, superó expectativas y es destacable la amabilidad de todo el personal, con mención especial para Xabi.

Cons:

Nada

2026-05-05 • via Nuitee
T
Tatiana • extended_group • es
10
2026-05-03 • via Nuitee
I
Iraida • couple • es
10
Fantastica!!
Pros:

M’ha encantat!! L’habitacio era una meravella. La mes bonica de l’hotel.

Cons:

L’unic que els hi retreuria es que no et posen cap detall per menjar, nomes una ampolla d’aigua filtrada que esta molt be, pero tot el menjar de la nevera es molt car i no hi ha res gratuit de cortesia.

2026-04-25 • via Nuitee
J
Juan Miguel • family_with_children • es
10
Perfecto.
Pros:

TODO. La situación del hotel, el hotel, el personal. Sencillamente, perfecto.

Cons:

NADA.

2026-04-24 • via Nuitee
C
Caroline • family_with_children • gb
10
2026-04-23 • via Nuitee