Ercilla Embarcadero Hotel

Hotels
9.1 (983 reviews)
Avenida Zugazarte, 51 , Getxo , es

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great breakfast options
Cons:
Room insulation issues
Some rooms small or lacking amenities

Categories

Cleanliness
9.31
The cleaning service received positive feedback, indicating rooms were kept immaculate.
Service
9.78
Staff were described as very kind and considerate, enhancing the overall experience.
Location
9.82
Location was frequently praised, particularly its proximity to the beach and scenic views.
Room Quality
8.27
Rooms generally described as comfortable, but some had issues like size and noise insulation.
Amenities
8.3
Basic amenities were mentioned as adequate, though some guests noted the lack of chargers.
Value for Money
8.76
Some felt the pricing was slightly overvalued for the services offered.
Food and Beverage
9.31
Breakfast and restaurant services received numerous compliments from guests.
Overall Experience
9.28
Overall guest experiences were highly positive, with notable highlights being the view and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:24

Property Description

Elegant Seaside Retreat

Luxurious Rooms: Indulge in the 1920s-inspired décor and modern amenities of our rooms, each offering stunning views of the sea or the hotel garden.

Culinary Delights: Savor the flavors of traditional Basque cuisine at our café-restaurant, ensuring a delightful dining experience during your stay.

Convenient Location: With easy access to central Bilbao via nearby Metro Stations, and attractions like the Vizcaya Bridge and Bilbao Airport in close proximity, Hotel Embarcadero is the perfect choice for your coastal getaway.

Experience luxury and convenience at Hotel Embarcadero. Book now for an unforgettable stay!

Important information:

The property's touristic license number is H.BI 01166.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 17 per day.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for € 25 per person per night when using an available extra bed.
    People 13 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 983 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 9.28
A
Anne • couple • fr
8
2026-06-23 • via Nuitee
D
Daniel • couple • es
4
Pros:

El trato del personal. Fueron super amables y atentos.

Cons:

Nos dieron un habitación con vistas al mar en la primera planta. el ventanal está a la misma altura que toda la gente que esta tomando algo en el restaurante del propio hotel, que además estaban con una celebración de boda y estaba lleno de gente. El cuarto de baño, da a una terraza y tampoco tienes nada de intimidad. La habitación no estaba especialmente limpia

2026-06-15 • via Nuitee
G
Guillermo • couple • es
8
Hotel, agradable de cuatro estrellas, pero tienen un problema con el olor a cocina. Hay momentos en que parece que es un
Pros:

La habitación número 10.
El parking

Cons:

Olor a comida en el Hotel

2026-06-10 • via Nuitee
L
Lionel • couple • fr
9
2026-06-09 • via Nuitee
S
Sunsetsseeker • Couples • Madrid
6
Excellent location, though not quite the value expected
Pros:

⭐⭐⭐⭐☆ Good location and friendly service

The hotel is very well located, with lovely sea views and a pleasant atmosphere. The décor is tasteful and inviting, and the staff were attentive and welcoming throughout our stay. Breakfast was enjoyable, with a good selection and a nice setting.

On the downside, I felt that the value for money was not quite in line with the price. At around €880 for two nights including breakfast, I expected a more spacious room and a more premium overall experience for a four-star hotel. In addition, although breakfast is officially served until 11:00 a.m., by around 10:30 a.m. several items had already run out and were not replenished promptly. The breakfast area also seemed a little understaffed.

Overall, it was a pleasant stay thanks to the excellent location, beautiful views, and kind staff, but there is room for improvement to better match the price point.

2026-06-07 • via Tripadvisor
A
ANTONIO • solo_traveller • es
10
2026-06-06 • via Nuitee
K
Keith • extended_group • gb
9
Extremely comfortable with a lovely view across the bay
Pros:

The decor and the views were superb,

Cons:

Only 1 bedside table with an awkward shelf on the other side.
Expensive parking

2026-06-02 • via Nuitee
A
Ali • solo_traveller • lu
10
Loved everything about our stay here
Pros:

The double/twin room with sea view was stunning. The staff were wonderful, in particular Leire at reception. The food and atmosphere at the restaurant/bar were lovely, with plenty of locals present in addition to guests. Would happily stay here again!

Cons:

Nothing

2026-06-01 • via Nuitee
M
Martin • couple • gb
7
Nice hotel in a good location but restaurant food and service was poor.
Pros:

Good hotel..large room..friendly reception staff

Cons:

Limited restaurant…only one menu for cafeteria,restaurant and room service. Not up to required standard of such a nice hotel

2026-05-31 • via Nuitee
M
MAITE • extended_group • es
8
2026-05-30 • via Nuitee
R
Renato • solo_traveller • se
9
2026-05-28 • via Nuitee
J
Jean Luc • extended_group • fr
9
Pros:

Belle chambre vue mer, personnel attentif et sympathique

Cons:

Le prix en hausse sur l’événement coupe d europe

2026-05-25 • via Nuitee
N
Nicolas • family_with_children • gb
9
Charming character location directly on the sea front
Pros:

Very friendly staff. Very comfy rooms. Restaurant and breakfast area opens on a quiet terrace on the garden.
Short 5 minutes stroll to Getxo, the Vizcaya transporter bridge and the pedestrian/touristic Areeta neighborhood.
Conveniently close to a tube station that makes Bilbao city center 20 minutes away. Directly on the line to San Mames or the Old City.
During our stay, a family was marking a family occasion, good sign that locals actually rate the place.
We really enjoyed our stay and look forward to visit again. Thank you!

2026-05-25 • via Nuitee
R
Rogeo • couple • ch
8
Excellent séjour
Pros:

Vue magnifique, endroit spectaculaire, facile d'accès, très belle promenade le long des quais

Cons:

Propreté de la terrasse, service en terrasse, carte et menus en terrasse, la terrasse pourrait-être mieux exploitée

2026-05-23 • via Nuitee
W
Wilhelm • couple • de
8
Pros:

Lage sehr schöne, Frühstück gut Kaffee aber nur Nespresseo-Maschine

2026-05-20 • via Nuitee
I
Irene • family_with_children • es
9
Un viaje que repito y repetiré.
Pros:

Ubicación excelente, en pleno paseo marítimo y en el centro de Getxo. Vistas muy buenas al mar.

2026-05-19 • via Nuitee
L
Leticia • extended_group • es
10
2026-05-17 • via Nuitee
I
India2015 • family_with_children • es
10
Un hotel Expectacular
Pros:

Es un expéctaculo de hotel, cuando me toque la primitiva me iré a vivir allí. Las vistas son de locos, tienen bicis para recorrer el paseo y la primera hora es gratis. El personal es encantador, el desayuno muy rico y las habitaciones con vistas al mar son de locos la verdad. Enamorada de Getxo, que señorial, que lugar más precioso la verdad.

Cons:

pues todo ha sido bonito

2026-05-11 • via Nuitee
O
Olga • solo_traveller • es
9
2026-05-11 • via Nuitee
M
MARIA JOSE • solo_traveller • es
10
2026-05-11 • via Nuitee