Ercilla Embarcadero Hotel

Hotels
9.1 (958 reviews)
Avenida Zugazarte, 51 , Getxo , es

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great breakfast options
Cons:
Room insulation issues
Some rooms small or lacking amenities

Categories

Cleanliness
9.31
The cleaning service received positive feedback, indicating rooms were kept immaculate.
Service
9.78
Staff were described as very kind and considerate, enhancing the overall experience.
Location
9.82
Location was frequently praised, particularly its proximity to the beach and scenic views.
Room Quality
8.27
Rooms generally described as comfortable, but some had issues like size and noise insulation.
Amenities
8.3
Basic amenities were mentioned as adequate, though some guests noted the lack of chargers.
Value for Money
8.76
Some felt the pricing was slightly overvalued for the services offered.
Food and Beverage
9.31
Breakfast and restaurant services received numerous compliments from guests.
Overall Experience
9.28
Overall guest experiences were highly positive, with notable highlights being the view and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:24

Property Description

Elegant Seaside Retreat

Luxurious Rooms: Indulge in the 1920s-inspired décor and modern amenities of our rooms, each offering stunning views of the sea or the hotel garden.

Culinary Delights: Savor the flavors of traditional Basque cuisine at our café-restaurant, ensuring a delightful dining experience during your stay.

Convenient Location: With easy access to central Bilbao via nearby Metro Stations, and attractions like the Vizcaya Bridge and Bilbao Airport in close proximity, Hotel Embarcadero is the perfect choice for your coastal getaway.

Experience luxury and convenience at Hotel Embarcadero. Book now for an unforgettable stay!

Important information:

The property's touristic license number is H.BI 01166.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 17 per day.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for € 25 per person per night when using an available extra bed.
    People 13 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 958 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 9.28
M
Marieke • couple • nl
10
Een mooi, klassiek hotel op goede locatie.
Pros:

Een prachtig hotel, mooie inrichting, goede ligging aan de gezellige boulevard. Het voorste gedeelte van het restaurant (cafetaria) is gezellig en goed met vriendelijke bediening.
Niet goedkoop, maar wel goed!

Cons:

Jammer dat je voor het parkeren nog apart moet betalen, gezien de kamerprijs van € 350,00 per nacht ( voor seizoen)

2026-05-06 • via Nuitee
I
Isabel • couple • es
10
Un fin de semana perfecto
Pros:

Nos gustó todo, superó expectativas y es destacable la amabilidad de todo el personal, con mención especial para Xabi.

Cons:

Nada

2026-05-05 • via Nuitee
T
Tatiana • extended_group • es
10
2026-05-03 • via Nuitee
I
Iraida • couple • es
10
Fantastica!!
Pros:

M’ha encantat!! L’habitacio era una meravella. La mes bonica de l’hotel.

Cons:

L’unic que els hi retreuria es que no et posen cap detall per menjar, nomes una ampolla d’aigua filtrada que esta molt be, pero tot el menjar de la nevera es molt car i no hi ha res gratuit de cortesia.

2026-04-25 • via Nuitee
J
Juan Miguel • family_with_children • es
10
Perfecto.
Pros:

TODO. La situación del hotel, el hotel, el personal. Sencillamente, perfecto.

Cons:

NADA.

2026-04-24 • via Nuitee
C
Caroline • family_with_children • gb
10
2026-04-23 • via Nuitee
O
Olga • solo_traveller • es
9
2026-04-22 • via Nuitee
S
Santiago • family_with_children • us
10
2026-04-21 • via Nuitee
C
César • solo_traveller • es
10
2026-04-19 • via Nuitee
M
Marino • couple • es
9
Estancia muy agradable
Pros:

Hotel ideal,la ubicación es perfecta,las vistas son una pasada y el desayuno muy bien
El hotel es muy agradable y la cafetería y restaurante tenían mucho ambiente

Cons:

Cama un poco pequeña,pocos enchufes

2026-04-13 • via Nuitee
A
Alfredo • couple • es
10
2026-04-12 • via Nuitee
J
juan jesus • couple • es
9
Increíble puesta de sol
Pros:

La atención de todo el personal fue lo mejor

Cons:

No tenía cafetera en la habitación

2026-04-11 • via Nuitee
J
JOSE LUIS • couple • es
10
Estupendos días en Getxo y alrededores
Pros:

Ubicación, camas y desayuno

Cons:

Los precios del restaurante y cafetería un poco altos ya que por ejemplo no servían en las mesas del bar/cafetería, sólo durante un periodo de tiempo.

2026-04-09 • via Nuitee
A
Askari • family_with_children • es
9
2026-04-07 • via Nuitee
F
Fernando • extended_group • es
9
Semana Santa en Bilbao y alrededores.
Pros:

La ubicación, el personal y las instalaciones,

Cons:

Al entrar al parking, rozamos el coche. Sería de utilidad un aviso en la entrada o por lo menos una protección en ese punto en concreto, donde por lo que sé, no fuimos los únicos.

2026-04-06 • via Nuitee
J
juan manuel • family_with_children • es
9
2026-04-03 • via Nuitee
A
Aranzazu • extended_group • es
9
Muy Agradable
Pros:

Precioso alojamiento, en lugar muy bien comunicado.
El personal amable y correcto

Cons:

Los tiempos de entrega de platos descompensados del restaurante

2026-04-03 • via Nuitee
M
Myriam • couple • es
10
La mejor opción en Guetxo
Pros:

Mi habitación , la 211, esquina , grande , ideal, con bow window , grandes ventanas sobre la bahía.

2026-04-03 • via Nuitee
P
Patrick • family_with_children • fr
9
Trés agréable séjour dans l'ensemble
Pros:

Accueil à la réception très professionnelle

Cons:

La propreté des extérieurs terrasse peut être améliorée

2026-04-03 • via Nuitee
B
Borja • family_with_children • es
10
2026-03-30 • via Nuitee