Aparthotel Los Girasoles

Hotels
8.8 (3843 reviews)
Avenida César Augusto, 27 , Zaragoza , ES

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Attentive service
Cons:
Noise from other rooms
Issues with cleanliness

Categories

Cleanliness
8.51
Several reviews mention cleanliness positively, yet there are complaints regarding dirty bedding.
Service
9.48
Consistently mentioned as attentive and friendly, contributing positively to the stay.
Location
9.52
Highly praised for accessibility and convenience to nearby attractions.
Room Quality
8.47
Generally good, although some reviews mention noise and issues with the bed sizes.
Amenities
8.5
Amenities are good but some reviews noted lack of certain kitchen items.
Value for Money
7.96
Mentioned as expensive by some with expectations for room quality.
Food and Beverage
9.01
Not specifically mentioned in reviews, assumed standard quality for this hotel tier.
Overall Experience
8.98
Majority of reviews reflect a positive experience with willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:09

Property Description

Stunning Views of El Pilar Basilica: Enjoy breathtaking views of the iconic El Pilar Basilica from our rooftop terrace, creating the perfect backdrop for your stay.

Luxurious Amenities: Relax and unwind in our gym, sauna, sun bed, and seasonal outdoor pool, providing the ultimate comfort and leisure experience during your visit.

Convenient Dining Options: Indulge in delicious Mediterranean cuisine at our Club Van Gogh café-restaurant, or explore the vibrant tapas scene on El Tubo just a short walk away.

Experience the best of Zaragoza at Aparthotel Los Girasoles - book your stay now for a memorable and enjoyable visit!

Important information:

If you make a reservation online for more than 10 people, please contact the hotel by email, fax or phone in order to reconfirm the names, arrival time and final confirmation.

Please note the restaurant is closed on Sunday evenings and on 24th and 31st of December.

When booking 7 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, May 28, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAZ

Location

Guest Reviews

8.8
Based on 3843 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 9.01
Overall Experience: 8.98
A
Andrea • solo_traveller • it
5
2026-10-30 • via Nuitee
J
Javier • extended_group • es
8
2026-10-29 • via Nuitee
B
Barend • couple • nl
8
Pros:

De ligging van het appartement t.o.v. de stad en de parkeermogelijkheid.

Cons:

Medewerkers waren aardig maar er zat wel een humeurige man (geen service with a smile) Verder geen smart tv dus alleen spaanstalige tv dat is niet meer van deze tijd ik zou zeggennregel daar een mogelijkheid voor.

2026-10-28 • via Nuitee
G
Georges De Wulf • couple • be
9
2026-10-28 • via Nuitee
B
Beatriz • couple • es
10
Pros:

El personal fue muy amable en todo momento y los espacios amplios y limpios. El spa para relajarte es una maravilla.

2026-10-27 • via Nuitee
M
Modesto Alexander • couple • es
10
Pros:

El trato del personal

2026-10-27 • via Nuitee
E
Emilio • couple • es
9
Pros:

La ubicación y el equipo

Cons:

Nada a señalar

2026-10-27 • via Nuitee
B
Beatriz • family_with_children • es
10
2026-10-27 • via Nuitee
B
Beatriz • family_with_children • es
10
2026-10-27 • via Nuitee
D
Dorian • family_with_children • fr
9
Agréable
Pros:

L’appartement était grand, les lits confortables et le personnel très professionnel et agréable.

Cons:

RAS

2026-10-27 • via Nuitee
A
agatha • couple • fr
8
tres bon sejour
Pros:

tres spacius et bien place

Cons:

ne rien

2026-10-27 • via Nuitee
E
Eyad • couple • sa
2
Avoid it.
Pros:

Spacious unit.

Cons:

This stay was an absolute nightmare from start to finish, completely ruining a portion of our honeymoon.

The bizarre experience began the moment we checked in. We rented a full apartment, yet the receptionist explicitly warned us that several rooms within our own unit were strictly off-limits because we "only booked for one room." Those doors were literally sealed shut with stickers. It was incredibly eerie and deeply unsettling to stay in a unit with locked, forbidden rooms right next to us.

The physical condition of the accommodation was equally unacceptable. The bathroom sink was severely clogged, and the shower head was completely broken, making it impossible to even take a shower. When I reported the plumbing issue to the receptionist, his attitude was astonishingly disrespectful. Without so much as making eye contact, he simply shrugged and dismissively snapped, "Use the kitchen sink." I am entirely baffled by the sheer audacity and snobbishness of the staff.

It was only after I escalated the issue and submitted a formal complaint to Booking.com that the hotel panicked. The receptionist suddenly called our unit, desperately throwing pathetic compensation offers at us, like a free spa visit and breakfast. They even went so far as to slide a cowardly written apology and a breakfast A4 paper under our door for us to find the next morning.

A simple maintenance issue escalated into a massive frustration entirely due to their dismissive and unprofessional behavior. While we did eventually receive a 50% refund for that single disastrous night, the entire situation was handled terribly. To this day, not a single staff member has offered a direct, sincere verbal apology to me or my wife for subjecting us to that horrible, creepy, and utterly disrespectful experience.

Stay far away from this place.

2026-10-26 • via Nuitee
A
aurelie • extended_group • fr
7
Hotel efficace pour se retrouver à plusieurs
Pros:

La localisation est très bien, très centrale.

Cons:

L'équipement de l'appartement très sommaire, déception sur 2 chambres sur 3, car une très austère et très sombre avec 2 petits lits jumeaux et une qui n'est pas vraiment une chambre pour 2 personnes car le matelas ne fait fait pas 140CM, très petit. Petit déjeuner très cher pour le service.

2026-10-26 • via Nuitee
M
Minerva Diana • solo_traveller • mx
10
2026-10-25 • via Nuitee
C
Carmen • solo_traveller • nl
9
2026-10-25 • via Nuitee
M
Maria Teresa • couple • pr
9
Pros:

Location

Cons:

The upper restaurant/bar is not open on Sunday and Monday, which for us is a minus!

2026-10-24 • via Nuitee
J
Jose • couple • es
8
Pros:

Su ubicación

Cons:

Todo bien

2026-10-23 • via Nuitee
H
Helen • couple • gb
7
Value for money hotel in great location with private parking at extra cost located under the hotel.
Pros:

The room was very comfortable , clean and well equipped bathroom. Very good location just 5 minutes walk to the old town.

2026-10-22 • via Nuitee
E
Eva • extended_group • de
9
Schöne geräumige Unterkunft
Pros:

Sehr schönes, großes Apartment. Gute Lage in einer tollen Stadt. Die kostenlosen Getränke waren super. Die Dame an der Rezeption war sehr nett.

Cons:

Leider war der Pool nicht offen.
Ich hätte 10 Sterne gegeben, aber es war leider sehr laut, vor allem zur Straße hin.

2026-10-22 • via Nuitee
I
Iraide • couple • es
10
Pros:

Situación, instalaciones, servicios y personal

2026-10-22 • via Nuitee