Club Vista Serena

Hotels
8.2 (1477 reviews)
Capricornio, 2 , Maspalomas , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location and facilities
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.55
There were multiple mentions regarding inadequate cleanliness in some apartments.
Service
9.05
Staff was described as nice, helpful, and accommodating. However, there were some service issues in handling complaints.
Location
8.55
Location was noted as calm and strategically placed, being accessible to main roads.
Room Quality
7.55
Some mentions of outdated furnishings and uncomfortable beds.
Amenities
8.55
Most amenities were appreciated, but there were concerns regarding the pool temperature.
Value for Money
8.05
Mixed feelings on value due to the issues with cleanliness and room quality.
Food and Beverage
8.05
Breakfast was well-liked, though considered a bit pricey.
Overall Experience
8.25
Overall experience was agreeable, but some guests faced significant issues that affected their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:32

Property Description

Luxurious Apartments with Private Terraces
The Vista Serena offers elegant apartments with private terraces, providing a perfect retreat in Maspalomas. Each apartment features a bedroom, a spacious living-dining room, and a well-equipped kitchen, ensuring a comfortable stay for guests.

Diverse Dining Options
Indulge in a culinary journey at the Celebration Restaurant, serving delectable contemporary cuisine. For a more relaxed experience, guests can visit the poolside bar for refreshing drinks to enjoy on the sun terrace, creating unforgettable moments during their stay.

Convenient Location for Leisure
Located near Maspalomas Golf Club and the famous sand dunes, Vista Serena is an ideal choice for leisure travelers. With easy access to Aqualand Water Park, guests can explore nearby attractions and create lasting memories.

Book your stay at Vista Serena now for a luxurious and memorable experience in Maspalomas!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1477 reviews
Cleanliness: 7.55
Service: 9.05
Location: 8.55
Room Quality: 7.55
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.25
R
Roberto • solo_traveller • es
10
2026-04-18 • via Nuitee
A
Ana • couple • es
8
2026-04-18 • via Nuitee
O
Olivier • solo_traveller • fr
10
Pros:

Le calme, et l'emplacement

2026-04-17 • via Nuitee
I
ion • solo_traveller • ro
10
2026-04-16 • via Nuitee
P
Paul • family_with_children • gb
9
2026-04-15 • via Nuitee
A
Antonella • solo_traveller • it
10
Stupendo
Pros:

Tutto, appartamento sicuramente datato ma tenuto bene all'interno di un villaggio piccolo e ben curato. Piscina con bar e ristorante. Colazione top!

2026-04-15 • via Nuitee
A
Aleksander • family_with_children • si
10
Super kolesarski dopust
Pros:

Lokacija, odlična restavracija, zelo prijazno osebje, apartma ima prostor za kolo

Cons:

Vzmetnica v postelji

2026-04-15 • via Nuitee
G
Gaetano • extended_group • it
5
2026-04-15 • via Nuitee
J
jose miralles • family_with_children • fr
9
Très agréable
Pros:

Propreté des lieux impeccable.
Le personnel courtois et très serviable, à l'écoute du client.
Le service à la hauteur de nos espérances et plus.

Cons:

Rien

2026-04-14 • via Nuitee
F
Françoise • solo_traveller • fr
9
Pros:

La dimension du complexe hôtelier et la gentillesse du personnel

2026-04-12 • via Nuitee
S
Sergio • extended_group • es
4
2026-04-12 • via Nuitee
L
Lucy • family_with_children • gb
10
Lovely family stay, where we were made to feel very welcome.
Pros:

The set up of the room was great. Location was fab and the staff were so lovely. The food was really good. It was a great sized property and we never struggled for a sunbed. Really nice relaxed atmosphere.

Cons:

The only little niggle is that in the week, it would be nice if the bar was open as it shuts from 11-2 but it wasn’t a huge issue.

2026-04-12 • via Nuitee
A
Anja • couple • nl
10
Pros:

Was super voor elkaar

2026-04-08 • via Nuitee
I
Irene • extended_group • es
4
Decepción.
Pros:

La amabilidad de las limpiadoras.

Cons:

El apartamento está antiguo y estropeado. Los muebles y las paredes en muy mal estado. Había hormigas por todo el apartamento.
Las hamacas de la piscina muy incómodas y viejas, la ducha no funcionaba.
Fui a pedirle un sobre de azúcar a la chica del bar y me dijo que me cobraba 20 céntimos por el sobre. El trato con el personal del bar dejaba mucho que desear, comentarios desagradables.
No lo recomiendo.

2026-04-07 • via Nuitee
T
terry • solo_traveller • gb
9
Pros:

My appartment , my balcony, the pool , the cafe .All very nice and very clean ,book lounge area is superb, access at gate was great as I had a bike and was given access to staff gate .... very nice touch and much easier to get in and out. Thanks reception. Hola to the lovely friendly cleaner lady each day !

Cons:

HI, the only one thing I did not like was the music at the dining tables with the accordions on the Saturday evening as it went on far to long . I was not even having dinner but if I was I would have been annoyed . I had to leave my balcony ,app 7, and go inside and shut the door until it finished .. A few serenading tunes would of been fine but over an hour or longer ! Some Gentle cafe style Ibiza mix would have been great . Terry Wilson

2026-04-07 • via Nuitee
J
José juan • family_with_children • es
7
Cons:

Habia muchas hormigas en el apartamento

2026-04-06 • via Nuitee
J
Javier • couple • es
7
2026-04-05 • via Nuitee
C
CHRISTOPHE • couple • fr
9
Un séjour comme à la maison
Pros:

Très bon séjour : logement très propre, bien agencé et très confortable, le balcon est un plus ! Personnel très agréable, souriant et disponible. Un petit compliment supplémentaire pour le personnel de restauration, toujours souriant et à l'écoute de nos souhaits. Supermarché à proximité.
Quartier calme, car isolé. Il faut une voiture pour accéder aux plages (environ 1h à pied) ou être un bon marcheur.

Cons:

Piscine un peu fraiche : mais nous y étions en avril !

2026-04-05 • via Nuitee
M
MARLENE • extended_group • es
7
Pros:

Limpieza y comodidad de las camas

Cons:

Viejuno.

2026-04-04 • via Nuitee
T
Taimi • extended_group • es
5
Decepcionante mis expectativas eran otras .
Pros:

La tranquilidad .la cama era cómoda ,el aire acondicionado excelente .buena presión de agua en la ducha .buena señal wifi .muy buena ubicación ,muy cerca del parque sur y del holiday world.
Los jardines muy cuidados y bonitos .

Cons:

La limpieza no estaba bien hecha .cocina llena de grasa se podían ver las huellas de grasa en microondas y puertas de la cocina.muebles viejos y rotos madera hinchada , plaquetas del piso rota ,baldas de la nevera rajadas .el apartamento no había sido repasado de polvo para mí llegada .los cristales de las puertas de la terraza sucios, las puertas en si estaban llenas de polvo por delante y por detrás sobre todo la del baño ,nos dieron toallas con manchas de lejía .la tostadora vieja y rota la pusimos y hizo saltar la palanca general del cuadro de luz..los muebles de la terraza ya están para retirar .la sombrilla de la terraza sucia llena de tierra y no protege nada del sol.
El agua de la piscina estaba helada .
Había una terraza tipo chill out con unos sofás y lámparas antiguas muy bonitas la pena es que nunca se limpia ,no le cabía más polvo y tierra .En si el complejo no es feo pero necesita atención para sacar su mejor versión ..
Cierto es que me quejé y me ofrecieron una habitación mejor con nevera nueva y mejor cuidada y mucho más limpia pero ya había desempacado y no tenía ganas de mudarme ..ya la primera impresión me disgustó..Después nos regalaron el desayuno al siguiente día que por cierto estaba muy bueno .muchas gracias
Pero lo de la limpieza hay que cuidarlo.y más que barato no es .No le hecho la culpa a la camarera de pisos ,quizás tenía mucha carga de trabajo ,pero antes de entregar una habitación hay que revisarla antes de la entrada del nuevo huésped y ver qué se cumplen los standares de limpieza ..

2026-04-03 • via Nuitee