SF Plaza Hotel

Hotels
7 (600 reviews)
510 Bush Street , San Francisco , us

Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Fax/photocopying
Car hire
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Convenient amenities
Cons:
Cleanliness issues
Old facilities
No service for coffee

Categories

Cleanliness
4.96
Multiple reviews indicate issues with cleanliness, including unclean rooms and dirty towels.
Service
7.93
Guests noted that the staff was nice and accommodating, contributing positively to the service rating.
Location
8.97
The location was frequently praised across multiple reviews as being excellent and convenient.
Room Quality
6.42
Many reviews pointed out that the rooms were old and in need of maintenance, affecting overall quality.
Amenities
6.95
Some amenities were lacking, such as towels and coffee service, impacting the score.
Value for Money
6.91
Guests mentioned that while the price was reasonable, the quality did not always match their expectations.
Food and Beverage
6.96
No specific food and beverage services were mentioned; therefore, a neutral score applies.
Overall Experience
6.93
Overall experiences varied, but many guests found it acceptable for the price point despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:20

Property Description

Centrally Located in Union Square District
SF Plaza Hotel, situated in San Francisco, offers free WiFi and is a stone's throw away from the vibrant Union Square District. Immerse yourself in the city's culture with theatres, shopping, and dining options just minutes away.

Comfortable Rooms with Modern Amenities
Unwind in our rooms equipped with a flat-screen TV, private bathroom, and complimentary toiletries. Upgrade to select units with a cozy seating area for added comfort during your stay.

Convenient 24-Hour Help Desk
Our dedicated 24-hour help desk is always available to cater to your needs and ensure a seamless stay.

Experience the best of San Francisco at SF Plaza Hotel. Book now for an unforgettable stay!

Important information:

Please not that some of our rooms have microwave and refrigerator, this is upon request and when available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7
Based on 600 reviews
Cleanliness: 4.96
Service: 7.93
Location: 8.97
Room Quality: 6.42
Amenities: 6.95
Value for Money: 6.91
Food and Beverage: 6.96
Overall Experience: 6.93
J
Jorge solo_traveller es
8
2026-04-07 via Nuitee
S
Stuart couple us
4
Location was nice but would not stay here again.
Pros:

We could walk most places we went to.

Cons:

The bed was extremely hard. The bathtub was filthy and clogged while we were there. The carpet had big clumps of hair in several places.

2026-03-31 via Nuitee
J
Joseph solo_traveller gh
8
I enjoyed my stay
Pros:

It is at a good location. It meets expectations

2026-03-27 via Nuitee
Y
Yee Man Linda couple gb
8
Wonderful location, decent price for the facilities
Pros:

Location was right next to Dragons Gate Chinatown. It was easy to get to hotel travelling on the BART from
SFO Airport. 10 mins walk to shops including Macy, Target. Property was clean.

2026-03-20 via Nuitee
M
Miriam Rose Ivan solo_traveller jp
10
Great location for a short stay. Close to China town, union square and the financial district
Pros:

Great location!

Cons:

The somewhat hard bed.

2026-03-17 via Nuitee
J
Jesse Mendez, III family_with_children us
10
Confucius say, he who sleep on hard mattress woke up with sore back
Pros:

LOCATION LOCATION LOCATION

Cons:

Bed hard as a rock, but hey have a few sake bombs and some brews, sleeping like a baby!!

2026-03-13 via Nuitee
A
Alberto couple us
1
Pros:

Dirty rooms I need to be remodeled

Cons:

First the sheets were dirty

2026-03-09 via Nuitee
S
Samuel solo_traveller gb
6
Decent and fair on value
Pros:

Location
Ease of check in and out. Time of check out

Cons:

Old building, quite loud from street noise.

2026-03-04 via Nuitee
S
steven couple us
8
Great stay. I come to The City to visit parks, museums, and good restaurants. The Plaza is perfect for that.
Pros:

Simple and clean with a comfortable bed.and a reasonable price.

2026-02-12 via Nuitee
C
Carlos couple us
8
It was good, it’s good value for the room and staff is usually quick to help
Pros:

Location is great, walking distances from restaurants

Cons:

Sometimes homeless people hang around by the are but they don’t stay long.

2026-01-26 via Nuitee
C
Chrysafis solo_traveller cy
8
Good little hotel. No frills
Pros:

Convenient and cost-effective

Cons:

The upkeep if the premises could be better, especially in the bathrooms

2026-01-22 via Nuitee
J
JENNIFER family_with_children us
1
Do not stay here
Cons:

This was the grossest room I've ever stayed in. There was hair everywhere. Popcorn all over the ground. The TV was so tiny. My skin was absolutely crawling. The shower had mold and didn't look like it was cleaned properly ever. The walls had a thick layer of dust. And the room smelt like feet. I get that it's an old building but my God. Zero effort in the cleanliness

2026-01-20 via Nuitee
L
Lauren solo_traveller us
4
2026-01-19 via Nuitee
M
Marta Erika solo_traveller gt
7
Pros:

La ubicación

Cons:

La ventana no ajusta al cerrarla y se entra él frío

2026-01-19 via Nuitee
G
Gerry Jr couple us
1
2026-01-19 via Nuitee
J
Joseph family_with_children us
7
I'd stay again for the price
Pros:

Staff and location

Cons:

Toilet and shower

2026-01-19 via Nuitee
T
THAO couple us
10
2026-01-19 via Nuitee
J
jeffrey solo_traveller us
6
Good value, excellent location, just don't expect much of a lobby or room... like a nice flophouse.
Pros:

Like a lot of mid-priced hotels in SF, this is a good value in a good location but it could use renovation. The rooms are fine, the beds are fine, the bathrooms are OK. It just feels all a bit dilapidated. But well kept and staff were friendly, and the hotel is just fine. Given how outrageous the prices have gotten in SF, it's a good value. Rooms are small but adequate. And you are near chinatown and union square, easy walk to Market Street.

Cons:

Nothing was bad, it's just an older small hotel with a bit of a charming run-down feel.

2026-01-19 via Nuitee
E
Erika family_with_children us
7
Overall the stay was good.
Pros:

I loved the location of the hotel to China Town. The room was plenty big for me and my son. The staff was really friendly and nice.

Cons:

The bathroom was gross. There was black hair all over the bathroom floor. The toliet needed a good wipe down. And the shower had mold everywhere. The bathroom and shower needed a good cleaning.

2026-01-19 via Nuitee
O
Oleksandr couple us
6
2026-01-19 via Nuitee