Chateau Hotel

Hotels
9.6 (836 reviews)
1001 Chartres Street , New Orleans , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Concierge service
Allergy-free room
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Cons:
Room noise
High pricing

Categories

Cleanliness
9.64
Reviews indicate the hotel is clean and well taken care of.
Service
10
Multiple reviews praised the helpfulness of staff, especially Ms. Elaine.
Location
10
Great location near Cafe Du Monde and walking distance to attractions.
Room Quality
9.04
Rooms were clean and cozy, but some mentions of noise from outside.
Amenities
9.44
Standard quality for this hotel tier, with no specific amenities highlighted.
Value for Money
9.24
Pricing was noted as too high for the level of the property.
Food and Beverage
9.44
No specific comments, but guests enjoyed recommendations for local eateries.
Overall Experience
10
Guests expressed a desire to return due to positive experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:51

Property Description

Luxurious European-Style Rooms
The Chateau Hotel, nestled in the vibrant French Quarter of New Orleans, offers elegantly designed European-style guest rooms equipped with modern amenities like satellite TV, free Wi-Fi, and a convenient coffee maker.

Charming Courtyard with Pool and Bar
Relax and unwind in the hotel's picturesque courtyard boasting an inviting outdoor pool and a trendy bar, creating the perfect setting for enjoying a refreshing drink or soaking up the sun after a day of exploring the nearby Bourbon Street and French Market.

Convenience at Your Fingertips
Experience top-notch hospitality with round-the-clock concierge services and complimentary coffee and tea available 24/7, ensuring that your stay at Chateau Hotel is as comfortable and convenient as possible.

Book your stay at Chateau Hotel now and indulge in the perfect blend of luxury and convenience during your New Orleans getaway.

Important information:

Please note that there is no elevator available at this property.

Guests must be 21 or older to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 45 per day.

Location

Guest Reviews

9.6
Based on 836 reviews
Cleanliness: 9.64
Service: 10
Location: 10
Room Quality: 9.04
Amenities: 9.44
Value for Money: 9.24
Food and Beverage: 9.44
Overall Experience: 10
L
Leah • family_with_children • us
7
Small boutique hotel in the French quarter
Pros:

Location, pool, staff

Cons:

No microwave or fridge in room

2026-04-04 • via Nuitee
C
Camille • couple • fr
8
Pros:

Ideally located

Cons:

Could hear the guests use the pool at night

2026-04-04 • via Nuitee
P
Paul • couple • us
7
2026-04-02 • via Nuitee
B
Benno • couple • us
8
Magical nights in the French Quarter!
Pros:

Incredible location in the quiet part of French quarter. Just blocks from Frenchman street and Jackson Square. Hard to beat. Quiet hotel with a relaxed courtyard.

Cons:

Everything was fine. Bathroom sink is a bit small. Closet small. But clean and adequate. Wish there was a bar for a drink in the patio!

2026-03-28 • via Nuitee
R
Rednor • couple • us
10
Pros:

The management and staff are very concerned about their guests' comfort and security. The location is great. It is near the tourist information center where guests can purchase excursions and get information. It has a small outdoor pool and courtyard. Very nice place and good value for your money.

Cons:

The lighting in the room could have been a little better, but it wasn't terrible.

2026-03-23 • via Nuitee
C
Cathy • couple • us
9
Nice location and friendly staff
Pros:

Location and staff

Cons:

The first 2 nights, the room was musty. After we reported it, we were switched to a room on the 2nd floor.

The hanging closet was tiny.

2026-03-19 • via Nuitee
R
Richard • couple • gb
9
A beautiful, comfortable hotel in a perfect French Quarter location, with friendly staff and great facilities.
Pros:

We had a great stay at the hotel. The room was beautiful and very spacious, with a large TV and access to a lovely long shared balcony. The bathroom was a decent size with a good shower, and everything was clean and well maintained. The staff were friendly and helpful throughout our stay.
The pool area was particularly nice, set in a beautiful courtyard that made it a relaxing place to spend some time. The location was also perfect, with many of the main attractions within a short walk, including Bourbon Street, Frenchmen Street, Café du Monde, Jackson Square, Louis Armstrong Park, and plenty of shops and restaurants nearby.

Cons:

The only minor downside, which is not a reflection of the staff or the hotel itself, is that if you have a room with a balcony you may hear some noise from the street below. This is simply due to the hotel being located in the heart of the French Quarter. It didn’t detract from our stay and certainly wouldn’t put us off staying here again.

2026-03-07 • via Nuitee
B
Blaine • couple • us
4
This stay was so disappointing on a night that should have been spectacular!
Pros:

The location of the hotel was fantastic. We have stayed here in the past but evidently it was under different ownership then, and you can really tell the difference now. It feels more basic and does not have the French quarter boutique hotel feel anymore. Not to mention the missing things you'd expect from a nicer hotel.

Cons:

We paid a hefty price for our room, which would have been fine if It had been a normal room($529 Mardi Gras weekend surge pricing?didnt expect price gouging though) once we got there it was a small interior room with no windows, no chair in the room to sit on for putting on shoes etc, no mirror at all in the room and the bathroom had a high hung small mirror above the pedestal vanity so you only saw yourself from the chest up. We booked the room for one night to attend a Mardi Gras Ball and THANK GOD I had my make up and hair done before checking into our room because it would have been hell trying to get ready in this tiny dark room with no mirror or decent lighting. The tv did not work either. No overhead light in the bedroom, it was out. luckily we brought a bluetooth speaker and played our own music and just tried to roll with it. Ultimately, with Tax we spent $622 on ONE NIGHT in this room that never should have cost this much, even during Mardi Gras surge pricing. Its criminal!

2026-03-06 • via Nuitee
L
Lauren • extended_group • us
10
2026-03-02 • via Nuitee
W
Wessel • extended_group • za
6
Very central, but pricey as a result and not very luxurious, much more basic, prefer staying further out of French quart
Pros:

Great location, but quite pricey and very small.

Cons:

Very cramped, evening duty receptionist charged us for two cars parking without checking (we booked two rooms, two couples traveling together, but she could have asked, fortunately the morning receptionist, Elaine, who is incredibly helpful noticed and reversed the extra charge).

2026-02-28 • via Nuitee
P
Pauline • solo_traveller • fr
8
Pros:

L'emplacement + le parking + beauté de l'hôtel + piscine

Cons:

Chambre avec meubles assez usés, porte de chambre avec une assez grosse ouverture même fermée

2026-02-27 • via Nuitee
C
CAROL • couple • us
9
2026-02-25 • via Nuitee
K
Kathy • couple • us
8
Wonderful
Pros:

Location

Cons:

No fridge
No microwave

2026-02-24 • via Nuitee
B
Bruno • solo_traveller • pe
10
2026-02-22 • via Nuitee
R
Richard • solo_traveller • us
9
Good value for a quiet corner of the French Quarter. Nice room, friendly staff.
Pros:

Great location, and in a quiet area of the French Quarter, so you're close to everything but away from the crowds. The room was well-heated in spite of the recent cold weather in NOLA. Staff was friendly and helpful.

2026-01-30 • via Nuitee
T
Tawny • couple • us
10
2026-01-27 • via Nuitee
B
Brad • couple • us
10
Pros:

Great location. Unbeatable staff

Cons:

TV buffered over snd over

2026-01-26 • via Nuitee
S
Sophie • couple • us
10
2026-01-21 • via Nuitee
K
Kourtnee • couple • us
10
We loved it! Would definitely stay again!
Pros:

Cleanliness, friendly staff, perfect pool, walking distance from many attractions!

2026-01-19 • via Nuitee
P
Priscilla • extended_group • us
10
Pros:

Clean and decent just a fridge and it will complete!

Cons:

Need a couch and fridge but it was bad at all

2026-01-19 • via Nuitee