Hotel Central Continental

Hotels
7.2 (4188 reviews)
Bahnhofstrasse 43 , Interlaken , ch

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Non-smoking throughout
Evening entertainment
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Convenient transport
Cons:
Old room
Poor breakfast variety
Maintenance issues

Categories

Cleanliness
6.28
The room condition is noted to be poor with signs of aging and maintenance issues.
Service
8.25
Staff were friendly and helpful, although there were some issues during check-in.
Location
8.79
Multiple reviews highlight the hotel's excellent location and proximity to attractions.
Room Quality
6.24
Rooms are outdated, with issues noted regarding heating and general maintenance.
Amenities
7.27
Some amenities were enjoyed, though reviews indicate there are missing items for convenience.
Value for Money
6.73
While the location justifies a higher price, value for money is not considered great due to room quality.
Food and Beverage
6.78
The breakfast was fair but noted as repetitive and lacking variety.
Overall Experience
7.25
Mixed experience; while location and service were appreciated, cleanliness and room quality need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:21

Property Description

Historic Building and Central Location
Hotel Central Continental, situated by the picturesque Aare River, boasts a prime location just a stone's throw away from Interlaken-West Train Station. Housed in a charming historic building, this hotel offers a blend of tradition and modern comfort for a memorable stay.

Scenic Views and Varied Dining Options
Guests can unwind in bright rooms, some featuring balconies overlooking the stunning Jungfrau Massif. The hotel's dining scene is diverse, with the inviting Galway Quay's Irish Pub, a trendy cocktail bar, and a flavorsome Asian restaurant right on the premises.

Proximity to Ski Areas and Lake Thun
Conveniently located, the hotel is a gateway to the renowned Grindelwald and Jungfrau ski areas, perfect for winter sports enthusiasts. Moreover, the nearby boat pier offers easy access to leisurely cruises on the tranquil waters of Lake Thun.

Ready to experience the perfect blend of history, comfort, and convenience? Book your stay at Hotel Central Continental now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 8 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 20 per person per night when using an available cot.
    Children from 6 years old to 12 years old stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 4188 reviews
Cleanliness: 6.28
Service: 8.25
Location: 8.79
Room Quality: 6.24
Amenities: 7.27
Value for Money: 6.73
Food and Beverage: 6.78
Overall Experience: 7.25
P
Peter couple au
3
A shame this listed historical hotel has become so run down. Brochure outdated and bore little resemblance to reality.
Pros:

Location, breakfast

Cons:

Grossly overpriced, very uncomfortable beds, chipped paintwork on all furnishings,peeling wall paper. Entry by steep steps only with tattered carpet - a real trip hazard - and unsuitable for those with a mobility issue - and no staff to assist with bags.

2026-05-30 via Nuitee
A
Ahmed solo_traveller eg
4
An Uncomfortable Stay in Extreme Heat
Pros:

The staff were very friendly, especially the Portuguese girl with red hair. She was extremely helpful and supportive.

Price

Cons:

I will try to summarize my experience to help other travelers.

Once you open the room door, you will feel like you have gone back to the 1980s.

* The furniture is very old.
* There is no air conditioning, only an old fan installed inside a cabinet.
* There is no refrigerator.
* The window has no insect screen, which allows insects and mosquitoes to enter if you open it. I had to choose between sleeping in the unbearable heat or opening the window and dealing with insects.
* The window curtain was torn.
* There was an unpleasant smell coming from the lake at certain times.
* There is no privacy, as the window faces the neighbors’ balcony. We could easily see and hear each other.
* There were no cups, spoons, kettle, tea, or any other welcome amenities in the room.

Overall, the room was far below my expectations and did not provide the basic comfort and convenience I expected during my stay.

2026-05-30 via Nuitee
F
Franca couple ch
8
2026-05-29 via Nuitee
C
Charissa family_with_children nl
6
Pros:

Locatie en uitzicht zijn voortreffelijk

Cons:

Hotelkamer was veel te klein met 4 bedden

2026-05-29 via Nuitee
N
Ngi Chowang couple my
8
2026-05-28 via Nuitee
S
Subhan couple gb
5
2026-05-28 via Nuitee
D
Denise solo_traveller ch
8
2026-05-28 via Nuitee
A
Adil couple kz
3
Куда-то
Pros:

Ничего не понравилось. Отель старый внутри все ужасно. Запах плесени они делают ремонт на балконе и закрыли балкон и окна. Вида нету. А деньги берут страшные. Отель ужасный.

Cons:

Надо разрушить этот отель и построить другой отель с ответственным хозяином и персоналом а не этот который обдирает людей но нету совершенно ничего.

2026-05-28 via Nuitee
V
Victor extended_group us
7
Pros:

Great location and if you get a room with Air conditioning it’s great

Cons:

Too expensive for getting A/C

2026-05-28 via Nuitee
G
Gopi family_with_children ch
9
2026-05-27 via Nuitee
V
Verena family_with_children ch
8
Je n'y retournerais plus dans cet Hôtel à cause du manque de langues parlé du personnel du petit déj
Pros:

La chambre était parfaite vu sa taille, nous avions une grande terrasse qui était magnifique.

Cons:

Le personnel du matin ne parlait pas un mot d'allemand, français ou italien. Elle ne parlait que ANGLAIS. Je sais qu'il y a beaucoup de touriste anglophone à Interlaken, mais la base d'allemand puisque c'est en Suisse allemande serait la bienvenue.

2026-05-26 via Nuitee
M
Monica solo_traveller id
6
Not really a good stay
Pros:

Location nearby Interlaken West station. Riverside view is a plus.

Cons:

Hotel looks old, tired and some of public facilities are broken (sink in women public toilet). Stairs welcoming you infront of hotel. Very expensive for the quality. Super hot room, no ari-con, only 1 small fan during summer feels like sauna on daytime.

2026-05-26 via Nuitee
L
leandro couple br
8
Pros:

Bom hotel

2026-05-26 via Nuitee
K
Karl couple de
8
Zentrale Lage im geschichtsträchtigen Hotel.
Pros:

Zentrales historisches Hotel mit schönem Balkon.

Cons:

Hotel wird gerade saniert.

2026-05-26 via Nuitee
N
Nishan solo_traveller ae
7
Pros:

Location was amazing, very close to the train station.

Cons:

There was construction equipment on my window, so much for the lake and mountain view, I mentioned that to the reception and their reply was "Oh... " and that's it.

2026-05-26 via Nuitee
F
Fernando solo_traveller br
9
2026-05-26 via Nuitee
E
Esther solo_traveller gb
3
This is not a 3 star hotel in the slightest!
Pros:

The location is great if you are there to explore and not planning on spending much time in the hotel, and everything was clean.

Cons:

This hotel is 1-star hotel, 2 at its absolute best, but certainly not 3. Therefor the price really does not match the return; it should be half of the €230 we paid per room or less. The maintenance is appalling and the rooms are a jumble of hastily patched-up old parts and random new installations. For instance, one of the three windows was new while the other two were old and difficult to open/close, plus not noise proof. The bathroom door didn’t shut properly at all. The entire hotel was generally mess, as shown in my pictures. There was a Coop shopping trolley parked in the hallway of the 4th floor, seemingly used by the cleaning staff to transport towels; Coop is a local supermarket so clearly this trolley was stolen?!

Randomly, There so many brochures in the lobby area, it was rather comical; we called it the hotel of brochures.

There is no aircon, so expect to be boiling hot in the warmer months since it is too noisy to keep the windows open over night. But to be fair it was not advertised as such.

The breakfast is poor and not very appetising, the staff is friendly enough but probably completely underpaid since they don‘t seem to be fully trained in what they are doing.

2026-05-24 via Nuitee
A
ahmed couple sa
6
2026-05-23 via Nuitee
S
SAEBOM solo_traveller kr
1
진짜 최악이었음
Pros:

생긴 것만 예쁨

Cons:

에어컨 없음 따뜻한 물 안줌 부킹 1대1 답 느림 청소 안되어 있음 20만원 넘게 냈는데 공사장 뷰였음

진짜 최악이었음

2026-05-23 via Nuitee
C
Christian extended_group ch
10
2026-05-22 via Nuitee