Grand Hotel Paestum

Room was very spacious. Pool lovely. Gardens beautiful. Relaxing hotel. Staff very helpful.

Excellent, even on their first day open this season! I was literally the first guest to arrive after they opened, but nothing was too much trouble. Room was spotless and very comfortable, grounds were gorgeous, and all the staff were helpful and friendly. Special mention to Rosanna on reception who definitely went above and beyond - huge thanks. Would definitely recommend this hotel.

The physical layout of the hotel is beautiful, however this hotel is geared towards weddings and not tourists. The people at the front desk were almost to the point of being rude with the exception of a young woman who was trying to learn English, she was wonderful. We tried to make dinner reservations and were told they were already full. Then the "manager" came over and said, "We do not do room service!" We never asked about room service. When I went down to see if the restaurant was really sold out, I saw approx 20 people eating. When I went back to the desk to ask where there is to eat in the vicinity, we were referred to a 5 star restaurant which is not what we were looking for. Our A/C went out. After 6 hours and 3 trips to the reception desk, someone finally came to out room to fix it.

Di Grand, solo il prezzo.
Struttura modesta, per non parlare della colazione...

Vasta struttura con ampi spazi comuni. Camera spaziosa e dotata di aria condizionata e altri comfort. Piscina all'aperto gradevole con servizio bar. Piscina interna carina ma non usufruibile. Colazione buona e variegata. Ristorante dell'hotel buono per rapporto qualità/prezzo. Personale gentile e cordiale. Da migliorare la cura ai dettagli nella manutenzione delle parti comuni e non, e l'utilizzo degli spazi comuni esterni e interni anche la sera.

E immersa nella natura una soluzione ottimale

Clean and staff very nice. Nice pool.

"room", "breakfast", and "pool" excellent

Very nice spacious and comfortable hotel (bed 👌🏼),
The guy from breakfast and pool Davide was so helping and kind !! Thank you !

Camera non bene insonorizzata soprattutto se comunicante con altra. Prodotti per la colazione a buffet non eccellenti.

This was the absolute worst property I have ever had to deal with in my 25 years of traveling. To begin my review, the property is absolutely impossible to get a hold of. I had booked the reservation with a renown corporate travel agency and they were unable to get in touch with the property for days on end, resulting in a few emails back and forth.
We had to cancel last minute due to one of our friends in our party to have under go emergency surgery and have been chasing my refund since then (almost 4 months and counting). Staff is beyond rude and does not return phone calls or emails to my self or my travel agency. Do not book this property under any circumstances!!!

Si può proporre a colazione succhi allungati a con oltre i due terzi di acqua??? allucinante in un 4 stelle...

Very disappointed. Booked 4 nights after checking on line that everything was still open. We arrived by train and everything looked okay. The first room we were taken to would not unlock after several minutes and feeling rather nervous we were given another room. We then headed to the pool as the weather was nice the pool water fountains weren't working and it did not look very well maintained but we ventured in. Pool bar was closed as was the hotel bar. We then discovered that the restaurant was also closed. Nowhere on the hotels website did it give this information, we had no transport so did the 30 minute walk to the nearest restaurant. Next day after been woken early by yapping dog the weather wasn't good, looked at the indoor pool but again not fully working or maintained and not heated. I complained to reception about the lack of facilities available if we spent time in the hotel, ie no lunch or dinner available and was told they could do some toast at lunch time if I requested it at reception. We took the free bikes out
instead and that was the only good thing about this hotel. We had booked 4 nights, something I would not have done if I had known the restaurant was closed. I asked to check out early because of the lack of facilities available to us and was informed it was hotel policy not to refund the un used nights. I understand this in certain circumstances but they did not provide us with the facilities they were advertising. They also advise no pets but that didn't apply to the managers yapping dog that woke us at 7am each morning. We checked out after 2 nights and no they did not refund us for the u used nights. Make sure before you book this hotel everything is open. If not you definitely need a car. I would not recommend this hotel.

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Eccellente l'unica pecca che il ristorante funziona solo la sera

Ottimo albergo con personale molto gentile ed efficiente.

facilities and staff