Hotel Palacio de Aiete

Hotels
8.5 (5381 reviews)
Goiko Galtzara Berri, 27 , San Sebastián , es

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Cons:
Limited amenities
Cleanliness issues noted in some reviews

Categories

Cleanliness
7.83
Mixed sentiments; mentions of cleanliness issues in reviews.
Service
9.3
Consistently positive comments about staff friendliness and helpfulness.
Location
8.34
Decent location; close to the bus stop, though some find it away from the city center.
Room Quality
8.79
Generally spacious and comfortable rooms, though some issues with beds.
Amenities
7.82
Limited amenities mentioned; some complaints about the minibar and bathroom features.
Value for Money
8.28
Good value based on overall experience, but some expectations not met.
Food and Beverage
8.83
Positive remarks about breakfast and dining options.
Overall Experience
8.8
Overall satisfactory with strong points, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:52

Property Description

Luxurious Amenities and Views Hotel Palacio de Aiete boasts a gym, rooftop sun terrace, and panoramic views of San Sebastián. The modern rooms feature flat-screen TVs, free WiFi, and a selection of pillows for ultimate comfort.

Culinary Delights Indulge in Basque cuisine at the elegant restaurant or enjoy a relaxing time at the hotel's coffee shop with a garden courtyard. The property also offers an equipped apartment with a kitchenette on the top floor for added convenience.

Ideal Location Located in a residential area, the hotel is a short walk from La Concha Beach and Miramar Palace. With Miramon Technology Park just a 5-minute drive away, Hotel Palacio de Aiete offers the perfect blend of leisure and business amenities.

Book your stay at Hotel Palacio de Aiete for a memorable experience in San Sebastián.

Important information:

Please note that the restaurant is closed on Sunday evenings.

Tourist License: HSS 652Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 11 years old stay for € 35 per person per night when using an available extra bed.
    People 12 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 5381 reviews
Cleanliness: 7.83
Service: 9.3
Location: 8.34
Room Quality: 8.79
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 8.8
M
Monique couple nl
8
2026-04-11 via Nuitee
M
Mathieu couple pt
10
2026-04-11 via Nuitee
E
Eduardo couple pt
9
Muito bom
Pros:

Hotel muito agradável, com ambiente calmo, que se destaca pela simpatia e profissionalismo dos funcionários, especialmente da rececionista sempre muito atenciosa e que deu várias indicações importantes sobre a Cidade.
Têm boas comodidades, excelente serviço de limpeza e parque de estacionamento gratuito.

2026-04-10 via Nuitee
S
sara couple es
8
2026-04-10 via Nuitee
T
Txomin solo_traveller es
10
2026-04-10 via Nuitee
J
Julian couple es
10
Pros:

El trato del personal es excelente. Me gustaría hacer una muy especial mención a Leire de recepción. No he tenido un mejor servicio de recepción en mi vida, todo fueron facilidades

2026-04-10 via Nuitee
A
Albina couple uy
10
Pros:

Está bastante bien ubicado, se puede ir caminando a la playa y al centro. Todo muy limpio y moderno. Muy buena relación calidad precio. Lo recomendaría

2026-04-09 via Nuitee
N
Neil solo_traveller au
10
A great three nights with helpful and friendly staff.
Pros:

It was spacious, quiet, we had a large room opening onto a fourth floor terrace overlooking a lovely valley and hills beyond.

Cons:

Nothing

2026-04-09 via Nuitee
B
Beatriz couple es
8
2026-04-09 via Nuitee
C
Cristina couple es
9
Pros:

Que tuviera opciones de buffet y cafetería, la habitación muy bien el baño con ducha grande

Cons:

El papel higienico

2026-04-08 via Nuitee
N
Norma Castro couple pt
10
Pros:

O melhor restaurante que já comi na minha vida. Comi duma rabada desossada fantástica.

2026-04-08 via Nuitee
B
Bert couple de
9
2026-04-08 via Nuitee
J
Jerome couple fr
9
Hôtel à recommander!
Pros:

Hôtel récent. Chambre propre.
Accueil très agréable.
Confort général très satisfaisant.

2026-04-08 via Nuitee
J
Josip couple hr
9
2026-04-08 via Nuitee
G
Gutiérrez Lucena solo_traveller es
10
Todo perfecto como siempre! Parada obligada cuando voy a Guipúzcoa
Pros:

Todo como siempre

Cons:

La wifi podría ir mejor

2026-04-07 via Nuitee
P
Peter couple es
9
2026-04-07 via Nuitee
C
caroline couple be
8
2026-04-07 via Nuitee
D
Deicy Johana couple es
10
Pros:

Todo muy cómodo, la atención de la recepcionista estupenda.

2026-04-07 via Nuitee
M
Miriam couple es
8
2026-04-07 via Nuitee
A
Antonio couple es
7
2026-04-06 via Nuitee