Hotel Palacio de Aiete

Hotels
8.5 (5986 reviews)
Goiko Galtzara Berri, 27 , San Sebastián , ES

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Cons:
Limited amenities
Cleanliness issues noted in some reviews

Categories

Cleanliness
7.83
Mixed sentiments; mentions of cleanliness issues in reviews.
Service
9.3
Consistently positive comments about staff friendliness and helpfulness.
Location
8.34
Decent location; close to the bus stop, though some find it away from the city center.
Room Quality
8.79
Generally spacious and comfortable rooms, though some issues with beds.
Amenities
7.82
Limited amenities mentioned; some complaints about the minibar and bathroom features.
Value for Money
8.28
Good value based on overall experience, but some expectations not met.
Food and Beverage
8.83
Positive remarks about breakfast and dining options.
Overall Experience
8.8
Overall satisfactory with strong points, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:52

Property Description

Luxurious Amenities and Views Hotel Palacio de Aiete boasts a gym, rooftop sun terrace, and panoramic views of San Sebastián. The modern rooms feature flat-screen TVs, free WiFi, and a selection of pillows for ultimate comfort.

Culinary Delights Indulge in Basque cuisine at the elegant restaurant or enjoy a relaxing time at the hotel's coffee shop with a garden courtyard. The property also offers an equipped apartment with a kitchenette on the top floor for added convenience.

Ideal Location Located in a residential area, the hotel is a short walk from La Concha Beach and Miramar Palace. With Miramon Technology Park just a 5-minute drive away, Hotel Palacio de Aiete offers the perfect blend of leisure and business amenities.

Book your stay at Hotel Palacio de Aiete for a memorable experience in San Sebastián.

Important information:

Please note that the restaurant is closed on Sunday evenings.

Tourist License: HSS 652Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Location

Guest Reviews

8.5
Based on 5986 reviews
Cleanliness: 7.83
Service: 9.3
Location: 8.34
Room Quality: 8.79
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 8.8
M
Marta • solo_traveller • es
6
Pros:

Lo mejor la ubicación

Cons:

Al entrar en la habiatación había un olor fuerte a tabaco. Pedí que me cambiaran pero no fue posible. El personal de limpieza intentó quitar el olor con ambientador pero evidentemente no se pudo porque había cogido el olor a tabaco las cortinas y los cojines. Además la habitación "Omega" no se podían abrir bien las ventanas para ventilar.

2026-09-19 • via Nuitee
D
DECLAN • couple • gb
7
Good value for money & a comfortable 1 night stay.
Pros:

Comfortable bed , free parking.

Cons:

It was a long walk to the old town.

2026-09-19 • via Nuitee
Z
Zilda • solo_traveller • pt
8
2026-09-18 • via Nuitee
J
JOSEP • couple • es
5
Fatal
Pros:

Bien en cafeteria

Cons:

Habitación pequeña y baño fatal inod




Habitación pequeña y baño la situación de inodoro y bide

2026-09-18 • via Nuitee
J
JUAN CARLOS • couple • es
9
2026-09-18 • via Nuitee
S
Sebastian • couple • ar
10
2026-09-17 • via Nuitee
J
Juliette • solo_traveller • pt
8
Pros:

Kamer was erg schoon, goede bedden en van alles voorzien. Geen last van geluiden te wel onze kamer aan de straatkant stond.

Cons:

Bij het restaurant was de service te snel. Wij waren net begon met ons voorgerecht dat de gerecht werd geseveerd. Verder was het eten gewekdig lekker.

2026-09-17 • via Nuitee
I
Ivan • couple • es
8
Cons:

Desayuno buffett algo caro, pero se desayuna bien ene le propio bar del hotel

2026-09-17 • via Nuitee
I
Ignacio • solo_traveller • es
8
Cons:

Sin nevera en la habitación. Condiciona a los foraneos el hecho de comprar algún producto fresco por no poderlo mantener en frio.

2026-09-17 • via Nuitee
M
Miriam Moretti • solo_traveller • it
9
2026-09-17 • via Nuitee
H
Herrero • solo_traveller • es
7
2026-09-17 • via Nuitee
M
Mariarosaria • solo_traveller • it
5
Non capisco perché 4 stelle
Cons:

La posizione non era comoda. La struttura è datata e non c'è nemmeno un frigorifero in camera. Dovrebbe rinnovarsi un po'.

2026-09-16 • via Nuitee
G
Geert-9O • solo_traveller • nl
8
Pros:

Fijn bed en ruime kamer, personeel vriendelijk.schone kamer en redelijk wat parkeerplekken.

Cons:

Het was toch wel wat ver weg van het centrum. Veel heen en weer gelopen.. er was wel een bushalte maar..

2026-09-16 • via Nuitee
M
Macario • couple • fr
6
2026-09-16 • via Nuitee
C
Caicedo Delgado • couple • es
9
2026-09-16 • via Nuitee
M
Marta • solo_traveller • pl
8
Pros:

Wygodne i przestronne pokoje, pomocny personel, hotel nieźle skomunikowany z resztą miasta

2026-09-15 • via Nuitee
E
Elisenda • couple • es
7
2026-09-15 • via Nuitee
H
Henri • family_with_children • be
8
Saint Sébastien vaut la peine d'être vu, l'hôtel Palacio de Aiete devrait être plus courtois.
Pros:

Chambre: La douche fouillait - pour le reste tout est parfait
Stationnement: dans la rue près de l'hôtel
Déjeuner: OK

Cons:

L'accueil:
Malgré ma réservation booking et le fait d'être bon client n'ayant jamais fait défaut, l'hôtel m'a quasi harcelé pour être payé avant ma venue sous peine de supprimer ma réservation. Arrivé à l'hôtel tout le monde a du présenter sa carte d'identité et signer un document. Au petit déjeuner il fallait aussi payer immédiatement.
J'ai heureusement connu mieux ailleurs!!
Pour le reste c'était bien.

2026-09-15 • via Nuitee
A
Anthony • solo_traveller • gb
9
Pros:

Clean and tidy hotel a bit out of the way

2026-09-15 • via Nuitee
R
Roberta • couple • it
5
Positivo
Pros:

Camera spaziosa e pulita. Letti comodi
Reception professionale e gentile

Cons:

Camere poco insonorizzate, servizio e struttura non da 4 stelle

2026-09-15 • via Nuitee