Hotel Palacio de Aiete

Hotels
8.5 (5785 reviews)
Goiko Galtzara Berri, 27 , San Sebastián , es

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Cons:
Limited amenities
Cleanliness issues noted in some reviews

Categories

Cleanliness
7.83
Mixed sentiments; mentions of cleanliness issues in reviews.
Service
9.3
Consistently positive comments about staff friendliness and helpfulness.
Location
8.34
Decent location; close to the bus stop, though some find it away from the city center.
Room Quality
8.79
Generally spacious and comfortable rooms, though some issues with beds.
Amenities
7.82
Limited amenities mentioned; some complaints about the minibar and bathroom features.
Value for Money
8.28
Good value based on overall experience, but some expectations not met.
Food and Beverage
8.83
Positive remarks about breakfast and dining options.
Overall Experience
8.8
Overall satisfactory with strong points, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:52

Property Description

Luxurious Amenities and Views Hotel Palacio de Aiete boasts a gym, rooftop sun terrace, and panoramic views of San Sebastián. The modern rooms feature flat-screen TVs, free WiFi, and a selection of pillows for ultimate comfort.

Culinary Delights Indulge in Basque cuisine at the elegant restaurant or enjoy a relaxing time at the hotel's coffee shop with a garden courtyard. The property also offers an equipped apartment with a kitchenette on the top floor for added convenience.

Ideal Location Located in a residential area, the hotel is a short walk from La Concha Beach and Miramar Palace. With Miramon Technology Park just a 5-minute drive away, Hotel Palacio de Aiete offers the perfect blend of leisure and business amenities.

Book your stay at Hotel Palacio de Aiete for a memorable experience in San Sebastián.

Important information:

Please note that the restaurant is closed on Sunday evenings.

Tourist License: HSS 652Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 11 years old stay for € 35 per person per night when using an available extra bed.
    People 12 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 5785 reviews
Cleanliness: 7.83
Service: 9.3
Location: 8.34
Room Quality: 8.79
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 8.8
A
Alain • couple • fr
8
Bon séjour
Pros:

L’emplacement, le silence

Cons:

Difficile pour stationner

2026-07-18 • via Nuitee
R
Rafaela • solo_traveller • es
8
Pros:

La zona donde está ubicado el hotel es súper tranquila, además hay sitio para aparcar el coche gratis.

2026-07-18 • via Nuitee
T
Tamara • couple • ch
7
Guter Standort
Pros:

Sehr gutes Restaurant im Hotel, auf jeden Fall weiter zu empfehlen. Standort ist sicher und etwa 25min vom Zentrum zu fuss. Sauberkeit war gut.

Cons:

Zimmer sehr hellhörig, Putzkräfte haben ab 8.30h angefangen die Zimmer rundherum zu putzen und die Möbel verschoben und alles mögliche so dass es unmöglich war weiter zu schlafen. Achtung, die Zimmer haben alle keinen Kühlschrank, was wir als schade empfinden für ein 4 Sterne Hotel.

2026-07-17 • via Nuitee
M
Miguel Ángel • couple • es
9
2026-07-17 • via Nuitee
E
Eloy • solo_traveller • es
7
Las cuatro estrellas le quedan grande
Pros:

Comodidad para aparcar, almorzar y descansar.

Cons:

Para ser un hotel de cuatro estrellas y tener un coste elevado, sorprende que no funcione el secador de pelo, que el gel y el champú sean lo mismo, sin acondicionador, que no haya minibar ni por tanto nevera y que las dimensiones de la habitación no sean muy grandes.

2026-07-17 • via Nuitee
C
Carla • extended_group • it
8
2026-07-17 • via Nuitee
A
Ana Maria • family_with_children • es
9
2026-07-17 • via Nuitee
J
Jose Luis • couple • es
10
2026-07-17 • via Nuitee
O
oana • couple • fr
10
2026-07-16 • via Nuitee
I
Igor • couple • fr
8
Très bon hôtel d’étape.
Pros:

Nous avons apprécié la localisation dans un quartier calme et végétalisé sur les hauteurs de la ville mais avec un accès relativement facile à pied à la grande plage . La chambre très propre et spacieuse, le petit déjeuner très bon et le personnel très agréable.

Cons:

Le prix un peu élevé et le fait qu’il n’y ait pas de stationnement réservé ou réservable .

2026-07-16 • via Nuitee
S
Saray • solo_traveller • es
9
Pros:

Personal amable y atento y la habitación estaba muy bien

2026-07-16 • via Nuitee
J
Jensen • couple • us
10
2026-07-15 • via Nuitee
F
fabk33 • solo_traveller • fr
7
2026-07-15 • via Nuitee
M
Marcus • couple • de
9
Nice stay 20 minutes walk away from la concha beach
Pros:

Spacious room, quiet neighborhood, free parking

Cons:

Breakfast choices a bit limited for the price

2026-07-15 • via Nuitee
R
Reina • couple • nl
8
Goed hotel om de stad te verkennen
Pros:

Goed hotel op een goede locatie

Cons:

Geen aanmerkingen

2026-07-15 • via Nuitee
E
Enrique • couple • es
8
2026-07-14 • via Nuitee
D
Domingo • solo_traveller • es
7
Pros:

La cama y cuarto de baño

Cons:

No tenía frigorífico consecuencia no pude tomar agua fresca ni ninguna bebida

2026-07-13 • via Nuitee
M
MARTA • family_with_children • es
7
Pros:

Situado en zona tranquila.
Habitacion/apartamento amplia para familia

Cons:

Siendo un 4 estrellas, el servicio de room service no lo subían a la habitaciòn, había que ir a recogerlo al bar y llevarlo.
El hotel es mas un 3 stars que un 4.

2026-07-13 • via Nuitee
D
Dimitar • extended_group • bg
10
2026-07-12 • via Nuitee
K
Kamil • solo_traveller • pl
7
2026-07-12 • via Nuitee