Hotel Palacio de Aiete

Hotels
8.5 (5316 reviews)
Goiko Galtzara Berri, 27 , San Sebastián , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Cons:
Limited amenities
Cleanliness issues noted in some reviews

Categories

Cleanliness
7.83
Mixed sentiments; mentions of cleanliness issues in reviews.
Service
9.3
Consistently positive comments about staff friendliness and helpfulness.
Location
8.34
Decent location; close to the bus stop, though some find it away from the city center.
Room Quality
8.79
Generally spacious and comfortable rooms, though some issues with beds.
Amenities
7.82
Limited amenities mentioned; some complaints about the minibar and bathroom features.
Value for Money
8.28
Good value based on overall experience, but some expectations not met.
Food and Beverage
8.83
Positive remarks about breakfast and dining options.
Overall Experience
8.8
Overall satisfactory with strong points, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:52

Property Description

Luxurious Amenities and Views Hotel Palacio de Aiete boasts a gym, rooftop sun terrace, and panoramic views of San Sebastián. The modern rooms feature flat-screen TVs, free WiFi, and a selection of pillows for ultimate comfort.

Culinary Delights Indulge in Basque cuisine at the elegant restaurant or enjoy a relaxing time at the hotel's coffee shop with a garden courtyard. The property also offers an equipped apartment with a kitchenette on the top floor for added convenience.

Ideal Location Located in a residential area, the hotel is a short walk from La Concha Beach and Miramar Palace. With Miramon Technology Park just a 5-minute drive away, Hotel Palacio de Aiete offers the perfect blend of leisure and business amenities.

Book your stay at Hotel Palacio de Aiete for a memorable experience in San Sebastián.

Important information:

Please note that the restaurant is closed on Sunday evenings.

Tourist License: HSS 652Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 11 years old stay for € 35 per person per night when using an available extra bed.
    People 12 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 5316 reviews
Cleanliness: 7.83
Service: 9.3
Location: 8.34
Room Quality: 8.79
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 8.8
P
Pablo • solo_traveller • es
8
Pros:

La habitación era muy amplia, limpia y cama cómoda

Cons:

Se escucha demasiado a la gente de las habitaciones de al lado y los pasillos, hay poca insonorización en las habitaciones

2026-03-07 • via Nuitee
J
Juan Antonio • couple • es
9
Buena relación calidad precio. Zona residencial tranquila
Pros:

Precio competitivo, habitaciones bien cuidadas y cómoda.
Se puede aparcar por la zona

Cons:

Un poco alejado del centro. No demasiado

2026-03-05 • via Nuitee
S
Susana • extended_group • es
8
2026-03-04 • via Nuitee
L
leire • solo_traveller • es
8
2026-03-04 • via Nuitee
M
MIGUEL ANGEL • couple • es
9
Pros:

Instalación, habitación y cafetería.

Cons:

Tv se entrecorta continuamente.

2026-03-02 • via Nuitee
J
Jose Vicente • couple • es
8
hotel cómodo y funcional
Pros:

las instalaciones estaban cuidadas y correctas, el personal muy amable y colaborador

Cons:

en la ducha el dispensador de gel/champú era un poco endeble y la ducha no permitía graduar bien la temperatura antes de ponerla en marcha.
lo que me resultó muy chocante fue el servicio en la cafetería. Así como el resto del establecimiento era de diez por el trato, en la cafetería había pocas ganas de atender, las mesas estaban sucias hasta que se sentaba alguien a tomar algo, sólo limpiaban esa mesa y tenías que pedir y recoger el pedido en barra, cuando había personal para poder encargarse de ello. Mal organizada la cafetería, es el único pero a la estancia

2026-03-02 • via Nuitee
F
Fernando • couple • es
9
Excelente trato personal con instalaciones y precio magníficos
Pros:

Lo mejor, el trato del personal y la relación calidad-precio, que es excelente. El Hotel está en muy buenas condiciones, se puede aparcar gratis y está en una zona residencial tranquila y sin ruidos.

Cons:

No hay nada que nos disgustara. Tal vez, que se ubicase un poco más cerca del centro hubiese sido perfecto, sobre todo al trasladarse por la noche y lloviendo.

2026-03-02 • via Nuitee
D
David • solo_traveller • es
9
2026-03-01 • via Nuitee
J
Jose Luis • family_with_children • es
9
2026-03-01 • via Nuitee
C
Concepción • couple • es
10
Pros:

Sitio tranquilo con aparcamiento del propio Hotel.. Muy buen trato por parte del personal. Recomiendo.

2026-02-28 • via Nuitee
C
Carolina • couple • es
10
Pros:

Buen barrio, buenas vistas, se aparca bien.

2026-02-28 • via Nuitee
L
Laetitia • family_with_children • fr
6
Pros:

L’accueil et le personnel très souriant et au petit soin

Cons:

L’emplacement, l’isolation et le manque de volets

2026-02-28 • via Nuitee
T
Tristan Alexander • couple • de
9
2026-02-28 • via Nuitee
M
Marcelo • couple • ar
9
2026-02-27 • via Nuitee
M
Marina • couple • ru
8
Pros:

У отеля неплохое расположение, можно легко припарковать авто прямо у отеля. Номер большой, комфортный, чистый. Персонал очень приятный и вежливый

Cons:

Отель нуждается в реновации и ремонте.

2026-02-26 • via Nuitee
R
Reyes Mendoza • couple • ni
9
Me encanta su personal y su limpieza, la comida sería bueno que la mejoraran
Pros:

El personal

Cons:

El desayuno

2026-02-26 • via Nuitee
J
Javier • couple • es
8
2026-02-26 • via Nuitee
A
Ana • couple • es
9
2026-02-26 • via Nuitee
J
Jose Javiere • couple • es
9
Pros:

El parking, cafetería,todo en general

Cons:

El baño era muy pequeño

2026-02-25 • via Nuitee
C
CHRISTOS • couple • gr
9
Pros:

Superb quality of the room: spacious, king size bed, very clean, large bathroom. Great value for money for out-of-season reservation. Very helpful staff.

Cons:

There was no fridge in the room.

2026-02-24 • via Nuitee