Hotel Palacio de Aiete

Hotels
8.5 (5381 reviews)
Goiko Galtzara Berri, 27 , San Sebastián , es

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Cons:
Limited amenities
Cleanliness issues noted in some reviews

Categories

Cleanliness
7.83
Mixed sentiments; mentions of cleanliness issues in reviews.
Service
9.3
Consistently positive comments about staff friendliness and helpfulness.
Location
8.34
Decent location; close to the bus stop, though some find it away from the city center.
Room Quality
8.79
Generally spacious and comfortable rooms, though some issues with beds.
Amenities
7.82
Limited amenities mentioned; some complaints about the minibar and bathroom features.
Value for Money
8.28
Good value based on overall experience, but some expectations not met.
Food and Beverage
8.83
Positive remarks about breakfast and dining options.
Overall Experience
8.8
Overall satisfactory with strong points, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:52

Property Description

Luxurious Amenities and Views Hotel Palacio de Aiete boasts a gym, rooftop sun terrace, and panoramic views of San Sebastián. The modern rooms feature flat-screen TVs, free WiFi, and a selection of pillows for ultimate comfort.

Culinary Delights Indulge in Basque cuisine at the elegant restaurant or enjoy a relaxing time at the hotel's coffee shop with a garden courtyard. The property also offers an equipped apartment with a kitchenette on the top floor for added convenience.

Ideal Location Located in a residential area, the hotel is a short walk from La Concha Beach and Miramar Palace. With Miramon Technology Park just a 5-minute drive away, Hotel Palacio de Aiete offers the perfect blend of leisure and business amenities.

Book your stay at Hotel Palacio de Aiete for a memorable experience in San Sebastián.

Important information:

Please note that the restaurant is closed on Sunday evenings.

Tourist License: HSS 652Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 11 years old stay for € 35 per person per night when using an available extra bed.
    People 12 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 5381 reviews
Cleanliness: 7.83
Service: 9.3
Location: 8.34
Room Quality: 8.79
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 8.8
G
Giménez extended_group es
9
Pros:

La situación, las instalaciones y el personal.

Cons:

El desayuno es caro, aunque bien servido.

2026-03-28 via Nuitee
O
Oscar extended_group es
7
Pros:

Habitación amplia y personal

Cons:

Ubicación

2026-03-28 via Nuitee
G
Gérard couple fr
6
Cons:

Petit déjeuner correct sans plus. Chambre correct ,mais qui mérite un coup de rénovation.

2026-03-28 via Nuitee
O
oscar couple es
1
De 4 estrellas nada
Pros:

El café

Cons:

Por cuestiones de trabajo, viajo mucho por toda España y me alojo en muchos hoteles diferentes.
Este hotel en concreto me ha decepcionado mucho, de 4 estrellas tiene poco.
3 días, de los cuales 3 me he levantado como si me hubieran dado una paliza o como si hubiera dormido directamente en el suelo (cama dura y almohadas incómodas). Las paredes de las habitaciones, de papel de fumar (mucho ruido) el aire acondicionado brilló por su ausencia en el restaurante y la recepción (nos peleamos de frío) y el buffet, una broma por 17€ (poca variedad).
No volveré, lo siento!

2026-03-27 via Nuitee
Y
Yassine family_with_children fr
10
2026-03-27 via Nuitee
J
Jon A. family_with_children es
6
Pros:

El hotel en general está bien, correcto.
El personal es estupendo.
Tener parking gratis es un plus.

Cons:

El desayuno muy flojo en variedad.
Caro para lo que es.

2026-03-27 via Nuitee
S
Sylvain couple fr
10
Bonne soirée étape
Pros:

Parfait séjour emplacement un peu éloigné mais rapport qualité prix exceptionnel

Cons:

Rien

2026-03-26 via Nuitee
F
Félix family_with_children fr
10
Excellent.
Pros:

Chambre très bien avec balcon pour nous, nos filles juste une fenêtre, parking gratuit disponible dans la rue, le bar ou on a pu prendre des plats (le restaurant le soir de notre arrivée était fermé).
Il manquait une bouilloire dans la chambre mais on l'a demandé et on a pu en obtenir une.

2026-03-26 via Nuitee
P
Paul couple gb
8
Pros:

Very spacious room. Excellent breakfast. Free parking.

Cons:

Poor sound insulation in room. We had a very loud neighbour , and even when asleep, we could hear him snoring.

2026-03-26 via Nuitee
E
Estebitan couple ar
9
Pros:

hermoso hotel y la zona de lo mejor, se puede dejar el auto en la calle sin costo enfrente al hotel

Cons:

nada. Lo único es que para ir al centro tenés que tomar un uber por pocos euros. Porque está en la colina herrmosa y subir del centro es difícil

2026-03-25 via Nuitee
M
Mario couple es
6
Muy mala bienvenida que condiciona la estancia
Cons:

Que no aceptan el DNI DIGITAL por lo que ya empiezan con una desagradable bienvenida. A partir de eso todo está negativamente condicionado
A partir de Abril es obligatorio en todo el territorio español y Donosti lo es.

2026-03-23 via Nuitee
G
Gökçe couple tr
10
2026-03-23 via Nuitee
G
Gökçe couple tr
10
2026-03-23 via Nuitee
K
KETTY Crecencia couple es
9
2026-03-22 via Nuitee
Z
Zorka couple fr
9
2026-03-22 via Nuitee
T
TONI-TCA couple es
8
2026-03-22 via Nuitee
S
Sophie family_with_children fr
8
2026-03-21 via Nuitee
S
Sophie family_with_children fr
8
2026-03-21 via Nuitee
M
maria Reyes couple es
10
2026-03-20 via Nuitee
J
Joao couple ch
6
2026-03-20 via Nuitee