Hotel Palacio de Aiete

Hotels
8.5 (5732 reviews)
Goiko Galtzara Berri, 27 , San Sebastián , es

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Cons:
Limited amenities
Cleanliness issues noted in some reviews

Categories

Cleanliness
7.83
Mixed sentiments; mentions of cleanliness issues in reviews.
Service
9.3
Consistently positive comments about staff friendliness and helpfulness.
Location
8.34
Decent location; close to the bus stop, though some find it away from the city center.
Room Quality
8.79
Generally spacious and comfortable rooms, though some issues with beds.
Amenities
7.82
Limited amenities mentioned; some complaints about the minibar and bathroom features.
Value for Money
8.28
Good value based on overall experience, but some expectations not met.
Food and Beverage
8.83
Positive remarks about breakfast and dining options.
Overall Experience
8.8
Overall satisfactory with strong points, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:52

Property Description

Luxurious Amenities and Views Hotel Palacio de Aiete boasts a gym, rooftop sun terrace, and panoramic views of San Sebastián. The modern rooms feature flat-screen TVs, free WiFi, and a selection of pillows for ultimate comfort.

Culinary Delights Indulge in Basque cuisine at the elegant restaurant or enjoy a relaxing time at the hotel's coffee shop with a garden courtyard. The property also offers an equipped apartment with a kitchenette on the top floor for added convenience.

Ideal Location Located in a residential area, the hotel is a short walk from La Concha Beach and Miramar Palace. With Miramon Technology Park just a 5-minute drive away, Hotel Palacio de Aiete offers the perfect blend of leisure and business amenities.

Book your stay at Hotel Palacio de Aiete for a memorable experience in San Sebastián.

Important information:

Please note that the restaurant is closed on Sunday evenings.

Tourist License: HSS 652Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 11 years old stay for € 35 per person per night when using an available extra bed.
    People 12 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 5732 reviews
Cleanliness: 7.83
Service: 9.3
Location: 8.34
Room Quality: 8.79
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 8.8
J
JUAN couple es
7
Pros:

Almohadas

Cons:

La bañera preferiría ducha

2026-06-27 via Nuitee
B
BHF Pitu solo_traveller es
10
2026-06-27 via Nuitee
J
Juancaruds solo_traveller es
8
2026-06-27 via Nuitee
E
Egea solo_traveller es
8
2026-06-27 via Nuitee
J
john couple fr
6
2026-06-27 via Nuitee
J
Jeffrey couple nz
9
2026-06-27 via Nuitee
T
Thelia couple mq
9
2026-06-26 via Nuitee
E
Evelyne couple fr
4
Chambre supérieure pas à la valeur du prix
Pros:

Le petit déjeuner a amélioré buffet à revoir (pas de jus d'orange) très léger pour un 4 *.

Cons:

Il manque un frigidaire dans la chambre pour tenir au frais les boissons.

2026-06-26 via Nuitee
M
massimo solo_traveller it
10
Pros:

Pulitissimo, camera grande, parcheggio gratuito.

2026-06-26 via Nuitee
A
Andrew couple gb
9
Pros:

Clean and comfortable

Cons:

Location a little far out

2026-06-26 via Nuitee
G
García Martín family_with_children es
10
Cumplió todas mis expectativas.
Pros:

Ubicación muy buena, es la segunda vez que estoy en este hotel y si vuelvo a San Sebastian repetiré.

Cons:

Nada en especial , todo estuvo muy bien

2026-06-25 via Nuitee
C
Cecile couple it
6
2026-06-25 via Nuitee
N
Nataliia couple ua
8
Чисто, світло, комфортно.
Pros:

Гарний готельний номер, чисто, просторо, комфортно.
Є кондиціонер ! Важливо для спекотної пори року.

Cons:

Не було в номері чайника та мінімального набору посуду (тарілка, ніж, штопор), одноразові прибори були лише для одного.

2026-06-25 via Nuitee
D
dusan couple rs
8
Nice hotel little off the centre.
Pros:

Nice hotel but little bit off the center of San Sebastian uphill. To reach the center you should take the bus.
Comfortable and clean rooms. We had a great coffee time in the hotel bar. Free street .parking is available in front of the hotel.

Cons:

nothing except the price although we were lucky and grabed a promotional price for a one-night stay

2026-06-25 via Nuitee
S
Sari extended_group fi
9
2026-06-25 via Nuitee
R
Rob couple nl
9
Goed
Pros:

De kamer was prima

Cons:

De receptioniste in de avond was uitstekend maar die in de ochtend waren onbeleefd, met collega,s in gesprek en waren niet pro actief verwezen naar een ander die druk was in haar eentje met het ontbijt en ondanks dat men bij de receptie zag dat o.g al 10 minuten stond te wachten bleven ze terwijl ze dit zagen alleen maar bezig met elkaar niet klantvriendelijk.

2026-06-24 via Nuitee
M
Murray solo_traveller ie
6
Mostly positive, but.
Pros:

Food, rooms, location. Most staff.

Cons:

Cost and reception I received on arrival. The lady was casual and abrupt and ignored me for a good 6 minutes while she talked to another staff member.

2026-06-24 via Nuitee
M
Miró couple es
7
2026-06-23 via Nuitee
D
Dawn couple gb
8
2026-06-23 via Nuitee
M
Marc solo_traveller es
7
Pros:

La habitació es confortable

Cons:

L'esmorzar te un preu excessiu y el café a la barra del mini bar tenia molt de gust a cremat.

2026-06-23 via Nuitee