Hotel Palacio de Aiete

Hotels
8.5 (5785 reviews)
Goiko Galtzara Berri, 27 , San Sebastián , es
+34 943 21 00 71

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Cons:
Limited amenities
Cleanliness issues noted in some reviews

Categories

Cleanliness
7.83
Mixed sentiments; mentions of cleanliness issues in reviews.
Service
9.3
Consistently positive comments about staff friendliness and helpfulness.
Location
8.34
Decent location; close to the bus stop, though some find it away from the city center.
Room Quality
8.79
Generally spacious and comfortable rooms, though some issues with beds.
Amenities
7.82
Limited amenities mentioned; some complaints about the minibar and bathroom features.
Value for Money
8.28
Good value based on overall experience, but some expectations not met.
Food and Beverage
8.83
Positive remarks about breakfast and dining options.
Overall Experience
8.8
Overall satisfactory with strong points, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:52

Property Description

Luxurious Amenities and Views Hotel Palacio de Aiete boasts a gym, rooftop sun terrace, and panoramic views of San Sebastián. The modern rooms feature flat-screen TVs, free WiFi, and a selection of pillows for ultimate comfort.

Culinary Delights Indulge in Basque cuisine at the elegant restaurant or enjoy a relaxing time at the hotel's coffee shop with a garden courtyard. The property also offers an equipped apartment with a kitchenette on the top floor for added convenience.

Ideal Location Located in a residential area, the hotel is a short walk from La Concha Beach and Miramar Palace. With Miramon Technology Park just a 5-minute drive away, Hotel Palacio de Aiete offers the perfect blend of leisure and business amenities.

Book your stay at Hotel Palacio de Aiete for a memorable experience in San Sebastián.

Important information:

Please note that the restaurant is closed on Sunday evenings.

Tourist License: HSS 652Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 11 years old stay for € 35 per person per night when using an available extra bed.
    People 12 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 5785 reviews
Cleanliness: 7.83
Service: 9.3
Location: 8.34
Room Quality: 8.79
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 8.8
K
Kristina • couple • at
8
2026-08-08 • via Nuitee
M
Mihaela-Florentina • solo_traveller • ro
9
2026-08-08 • via Nuitee
M
Mary • couple • fr
7
Bon séjour globalement
Pros:

La chambre d’hôtel était propre, le lit confortable. Il y avait ce qu’il faut pour dormir correctement.

Cons:

L’hôtel est effectivement situé à une vingtaine de minutes de la plage, néanmoins la route pour y aller est très en pente. Cela rend l’accessibilité à la plage moins pratique si on y va à pied. Les prix des plats du restaurant sont assez onéreux, il vaut mieux manger à l’extérieur.

2026-08-08 • via Nuitee
A
Abascal Enrique • couple • es
9
Pros:

La habitación, la tranquilidad del barrio y la amabilidad del personal

Cons:

Solicitamos tener una sola cama y nos pusieron dos

2026-08-08 • via Nuitee
M
Myriam O. • solo_traveller • es
9
Nice stay further from the center
Pros:

The rooms was spacious, bed confortable and you glcan order pillows to try. Easy to reach the center by bus.

Cons:

There was no fridge in the room and the location, althought not really far from the center, is really uphill. It was necessary to take the bus. However, the bus stop is closed by and goes every 10-15 minutes.

2026-08-08 • via Nuitee
V
Vincenzoni • couple • it
9
2026-08-07 • via Nuitee
B
Barbara • extended_group • it
10
Hotel molto confortevole ristorante superlativo e posizione ottima perché silenziosa e a piedi si raggiunge tranquillame
Pros:

Tutto

2026-08-07 • via Nuitee
P
Pieter • couple • nl
9
Prima verblijf van 3 nachten
Pros:

Ruime kamers, vriendelijk personeel, stil, lekker bed

Cons:

Niets.

2026-08-07 • via Nuitee
N
Nicolas • couple • es
10
Fantástica estancia
Pros:

El hotelben general

Cons:

Desayuno algo mas barato

2026-08-06 • via Nuitee
C
Claudia • family_with_children • it
8
2026-08-06 • via Nuitee
L
Luca • couple • it
5
Pros:

Si trova nel quartiere Aiete e poco distante c'è il bus 19 per raggiungere il centro. Il letto era comodo.

Cons:

1. Una sera ho dovuto bere l'acqua del rubinetto. Non c'è il frigo bar in camera e al piano terra il distributore era vuoto. 2. La camera era molto piccola. 3. L'asciugacapelli era un giocattolo: praticamente ogni minuto si scaldava e si chiudeva. Pausa di raffreddamento e via. Il parcheggio davanti l'hotel: praticamente ad agosto inutilizzabile. Ho parcheggiato a 1 km.

2026-08-06 • via Nuitee
M
M.E. • couple • nl
7
2026-08-06 • via Nuitee
R
Rolo • solo_traveller • es
10
2026-08-06 • via Nuitee
M
Mohamed • family_with_children • ma
10
2026-08-06 • via Nuitee
S
Soraya • couple • es
8
Séjour agréable
Pros:

L’accueil, l’emplacement de l’hôtel dans un endroit calme

Cons:

Problème de stationnement, le parking gratuit dans la rue est souvent complet du coup, l’hôtel propose de payer 15€ par nuit pour le parking payant.
Pour un 4 étoiles, il n y a pas de réfrigérateur dans la chambre, ni de machine à café.

2026-08-06 • via Nuitee
F
Ferdinand • couple • at
9
2026-08-05 • via Nuitee
F
francesco matteo • solo_traveller • it
4
Migliorabile.
Pros:

Hotel migliorabile, 3 stelle non 4.. pulito, ma non particolarmente nuovo. Staff gentile. Letti comodi. R

Cons:

Colazione scarsa per un 4 stelle, cosi come la dotazione della toilette (una saponetta e uno spazzolino, stop)

2026-08-05 • via Nuitee
G
Gillian • solo_traveller • ie
9
Pros:

Staff great, lovely cafe / bar, best coffee. Very comfortable, room good size and balcony a real bonus

2026-08-05 • via Nuitee
S
Stefan • couple • ro
8
2026-08-05 • via Nuitee
M
Marc • solo_traveller • fr
8
2026-08-05 • via Nuitee