Costa do Sol Residencial

Hotels
JP Hotel America
7.8 (75 reviews)
Rua Santa Catarina 1432, Porto, 4000447 , Porto , PT

Facilities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
Billiards or pool table
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Helpful staff
Comfortable beds
Cons:
Maintenance issues in rooms
Varied opinions on value for money
Mixed reviews on amenities

Categories

Cleanliness
7.3
Guests appreciated the overall cleanliness, although some mentioned minor issues.
Service
7.9
Service was generally positive, with some guests highlighting helpful staff members.
Location
8.3
The hotel's proximity to key landmarks and public transport was well-received by guests.
Room Quality
7.3
Rooms were generally comfortable, although some guests noted maintenance issues.
Amenities
7.2
Mixed reviews on amenities, with some guests praising the gym and pool.
Value for Money
7.1
Varied opinions on the value for money, with some guests finding it high-priced.
Food and Beverage
7.4
Breakfast and restaurant services received positive feedback, with some suggestions for improvement.
Overall Experience
7.9
Most guests had a positive overall experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-05 19:04

Property Description

Convenient Amenities

  • Complimentary wireless internet access
  • Television in a common area
  • Tour/ticket assistance

Dining and Drinking Options

  • Restaurant with 24-hour room service
  • Coffee shop/cafe for snacks
  • Bar/lounge for favorite drinks

Featured Amenities

  • 24-hour front desk
  • Multilingual staff
  • Luggage storage

Make yourself at home at Costa do Sol Residencial in Porto, with air-conditioned rooms featuring minibars and LCD televisions with complimentary wireless internet access. Explore nearby attractions such as Bolhao Market and Clérigos Church, and enjoy easy access to Porto Cathedral and Casa da Música. Experience comfort and convenience during your stay in Porto at our centrally located hotel.

Important information:

Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

7.8
Based on 75 reviews
Cleanliness: 7.3
Service: 7.9
Location: 8.3
Room Quality: 7.3
Amenities: 7.2
Value for Money: 7.1
Food and Beverage: 7.4
Overall Experience: 7.9
A
Angel
8
Pros:

Alojamiento a nivel bueno precio/calidad. El personal sin excepción amable y con soluciones para cualquier cosa

2025-01-26 via Nuitee
A
ANNA
4
Pros:

昼間に受付にいるスタッフは良い方でした。
ホテルにエレベーターがないのですが、2階まで運ぶのを手伝ってくれました。

ただし、トラブルがありました。
チェックアウトの前日に、
『明日は朝の5時30分にチェックアウトをしたいが、問題ないか?』
と確認しましたが、
『24時間受付に人がいるので、心配ない。いつでもチェックアウトできるし、スタッフがドアを開けるから』
と言われていました。

それが、次の日の朝、
受付に誰もいませんでした。

フロントで大きな声で呼んでも応答なく、
2階の部屋まで急いで戻ってフロントへ電話かけても応答なし。

ホテルの入り口ドアは、
内側からも開かないようになっていて閉じ込められた状況で15分以上も最悪な時間を過ごしました。

しばらくすると、ノコノコと黒人の太った女性が笑いながら出てきました。
『あっち(朝食会場)で、YouTubeみてた』と言って出てきました。

とっても酷い対応でした。

危なく、空港のチェックイン時間に遅れるところでした。

あの夜間の受付スタッフが働いている限り、ここのホテルは24時間受付ではありません。

朝早くチェックアウトする方は辞めた方が良いです。

2024-09-27 via Nuitee
M
Maria Isabel
6
Vintage
Pros:

La cama, incómoda y en general muy vintage, pero para pasar la noche vale.

2024-09-03 via Nuitee
A
Andrea
10
Klein, fein, stadtnah
Pros:

Nettes, stadtnahes Hotel mit super freundlichen Damen der Rezeption, tägliche Reinigung, metronah. Kernstadt ist fußläufig erreichbar. Ich gebe 90 von 100 Punkten!

2024-07-25 via Nuitee
J
Jaime
8
Hotel razoável, café fraco. Sem elevador.
Pros:

Hotel razoável. Precisei reservar de última hora. Café da manhã fraco, localização média, atendimento bom. Prédio sem elevador, só escadas. Escolhi por causa do preço precisando reservar de última hora. Tem opções melhores em Porto com preços bons e melhor localização

2024-05-16 via Nuitee
U
Ursula Raquel
10
Pros:

Excelente lugar, cerca de estaciones de metro, a unos minutos del aeropuerto y en ubicación ideal para el turismo

2024-05-05 via Nuitee
S
Sonia partner
8
Pros:

Buena estancia y personal agradable, el desayuno completo y bien. Un punto en contra es que se escucha el ruido de las habitaciones contiguas.

2024-03-01 via Nuitee
T
Tony
10
Pros:

Street was dirty

2024-02-22 via Nuitee
A
Antonio
10
Excellent Spot place and service.
Pros:

HOTEL POSITION VERY CONVINIENT AND CENTRAL TO PORTO CITY.
Very good Breakfast multi choice.
Very friendly staff.
Rooms could do with a little updating.
Bed Very comfortable and clean.
Parking a bit tight, but very convenient.

2023-10-23 via Nuitee
P
PAULO ANTONIO
10
Agradável experiência
Pros:

Muito boa a estadia! Para o que se propõe, o hotel atende plenamente as expectativas. Apesar da escassez de frutas, o café da manhã é excelente! Destaque especial para a colaboradora Paula da recepção: simpatia, eficiência e pleno conhecimento de suas funções.

2023-10-19 via Nuitee
J
Jose Vicente
6
Pros:

Bien todo hotel normal

2023-09-09 via Nuitee
R
Rafael
10
Pros:

The property was very clean, and the staff were friendly.

2023-08-25 via Nuitee
C
Chantal
6
Cet hôtel mérite mieux dommage
Pros:

Moyennement accueillant. Service petits déjeuners moyens. Propreté moyenne. Parking hôtel pas facile pour se garer et pour demi tour pour ressortir.

2023-07-12 via Nuitee
J
José María
10
Pros:

Exelente atención

2023-06-18 via Nuitee
A
Alicia
10
Pros:

El personal es muy amable , el desayuno es genial , pequeño pero mas q suficiente y bastante bueno,la habitación amplia y limpia,el unico pero q puedo poner y es algo personal esq las almohadas son muy blanditas.bien comunicado la parada de metro a 3 min andando en un parquecito rodeado de bares. Y unos 15 min andando del centro

2023-06-04 via Nuitee
S
Sara partner
8
Pros:

Ottimo rapporto qualità prezzo. Posizione buona per raggiungere i punti più importanti della città. Colazione ottima e molto varia. C'è una buona area riservata ai clienti con tv, dove rilassarsi. Ambiente rispettoso e silenzioso. Una buona soluzione insomma, per il prezzo pagato. Da consigliare

2023-06-02 via Nuitee
G
Geraldine
4
Pros:

L'hôtel serait bien mais un chien aboie quasiment toute la nuit sous les fenêtres.
Faites quelque-chose sinon ça va vous poser un problème de clientèle.
Allez voir son maître et trouver ensemble une solution.

2023-05-08 via Nuitee
C
Cornelia partner
8
Pros:

Gutes Preis-Leistungsverhältnis

2023-04-29 via Nuitee
V
Verified traveler
10
Good place to stay
Pros:

Nice hotel for short stay. The location is near the metro station. I have a very comfortable room and bathroom on the base floor. Staf is friendly and helpful.
Some tips to improve hotel more.
breakfast location is to small. Also the buffet is too small. This van be improved.
I like to drink thee before sleeping. This was not available in the hotel. Maybe a small water boiler in the rooms is a solution.

2023-04-23 via Nuitee
H
Haydee partner
10
Pros:

Muy buena atencion del personal amabilidad y habitacion limpia desayuno incluido muy rico y en general todo muy bien..repetiria

2023-04-21 via Nuitee