Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and well maintained
Friendly staff
Central location
Nice amenities
Cons:
High prices
Small room size
Limited breakfast options

Categories

Cleanliness
8.23
Mentioned in several reviews as clean and well maintained.
Service
9.2
Friendly staff mentioned frequently in reviews.
Location
9.24
Consistently praised for being central and accessible.
Room Quality
7.69
Some reviews described rooms as small or lacking certain amenities.
Amenities
8.72
Decent amenities mentioned, including the pool, but improvement needed in breakfast quality.
Value for Money
7.68
Cited as expensive for the experience offered; some reviews pointed out inadequate value.
Food and Beverage
7.73
Breakfast quality received mixed reviews; more variety needed.
Overall Experience
8.7
General sentiment was positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:20

Property Description

Luxurious Key West Hotel with Heated Pool and Free Breakfast

Heated Swimming Pool and Continental Breakfast: Enjoy a refreshing swim in our heated pool and start your day right with a delicious continental breakfast served poolside.

Comfortable Rooms with Amenities: Relax in rooms equipped with flat-screen TVs, cable channels, ceiling fans, and telephones. Some rooms even feature a seating area and kitchenette for added convenience.

Convenient Amenities and Nearby Attractions: Take advantage of our picnic area, barbecue facilities, and bicycle rentals. Explore the nearby Duval Street and the Southernmost Point, both just a short distance away.

Book your stay at The Palms Hotel now for a relaxing and enjoyable Key West experience.

Important information:

Guests with same-day bookings must arrive before 22:00.

Guests must be 21 years of age or older to check-in. Guests younger than 21 years of age must stay with a parent or guardian.

Please note that credit card holder must be present at check-in.

Please note a maximum of 2 pets are permitted. Only dogs 35 pounds or less can be accommodated.

A fee will be charged for each pet per night plus tax.

Select breeds cannot be accommodated. Contact hotel for details.

Please be advised that, even though we are Pet Friendly, we have pet fees and limited Pet-Friendly Rooms.

Here is our Pet Fee Chart:

*The nightly rate is:*
Pets up to 40 pounds – $35.00 + tax per night.
Pets from 40-60 pounds (or 2 pets under 40 pounds) – $45.00 + tax per night.
Pets 60+ pounds – $55.00 + tax per night.

*Long-Term Stay Pet Policy:*
4 nights & over (pets up to 40 pounds) – $125.00/stay
4 nights & over (pets from 40 – 60 pounds) – $150.00/stay
4 nights & over (pets 60+ pounds) – $185.00/stay

Reservations with more than one (1) dog or a Single dog over the size of over 40lb are required to get a King Room, Double Room, Family Suite, or Ashe Cottage.

Pets are only allowed on the first floor, because of this, the hotel has a limited amount of pet-friendly rooms. A request at the moment of booking is highly encouraged to guarantee your pet-friendly room.

Pets are NOT ALLOWED inside the pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EYW

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 3095 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.72
Value for Money: 7.68
Food and Beverage: 7.73
Overall Experience: 8.7
C
Christine • extended_group • us
7
It was enjoyable for one night but too small of a room for 3 people.
Pros:

It was close to Duval Street and the ferry. It was a fairly quiet neighborhood.

Cons:

They squeezed two full size beds in a small room. No place for luggage. Also we got a room right next to the bar/hospitality breakfast. There wasn’t much privacy. Parking was rough but it was expected in that area.

2026-05-16 • via Nuitee
C
Chris1603 • solo_traveller • de
10
Pros:

Alles war sauber, super schönes kleines Hotel in super Lage. Man konnte von dort alles super zu Fuß erreichen aber auch Fahrräder standen zur mietung am Hotel zur Verfügung. Es gab kostenlose Parkplätze vor dem Hotel aber auch überall an der Straße was super war. Das Frühstück war klein aber fein und typisch Amerikanisch.

2026-05-16 • via Nuitee
B
Berenice • couple • fr
8
2026-05-15 • via Nuitee
A
Arne • solo_traveller • de
8
Pros:

Sehr gute Lage, nur ein paar Minuten zur Duval Street, Southernmost Point auch nicht weit entfernt.
Das Hotel ist typisch für Key West, Zimmer eher klein, alles etwas älter.
Für 2 oder 3 Nächte aber völlig okay.

Cons:

Wie so viele Hotels im Herzen von Key West recht teuer. Aber dafür ist man auch mittendrin.

2026-05-15 • via Nuitee
R
Rudy • couple • fr
8
Pros:

La chambre et la localisation de l’hôtel

Cons:

Rien

2026-05-14 • via Nuitee
R
Rene • couple • us
8
Staff was very kind and the hotel was good
Pros:

Good location, good amenities,

Cons:

The a/c wasn’t great…I like to be able to sleep with it cold…and wouldn’t get cold enough

2026-05-14 • via Nuitee
M
Meital Choona • solo_traveller • il
9
Pros:

Beautiful stracture.

2026-05-14 • via Nuitee
N
Nancy • couple • us
8
Pros:

Our room was comfortable with good air conditioning and a ceiling fan. The breakfast was more than just danish and coffee. The location was great and within walking distance (for us) to the local sites.

Cons:

The hot water took too long to get hot in the shower. This is a known issue at this location.

2026-05-13 • via Nuitee
M
Monica Carmen • solo_traveller • ar
9
2026-05-13 • via Nuitee
S
Simon • solo_traveller • gb
8
A comfortable hotel with wonderful pool.
Pros:

The hotel is incredibly picturesque. The room was clean and a good size. Pool was a welcome relief after being out in the sun all day.

Cons:

Breakfast was quite modest. Room was a little dark, some additional power points would have been nice. Duval Street is a good 15 minute walk from the hotel.

2026-05-13 • via Nuitee
T
Tibet • family_with_children • ch
8
Hotel an guter Lage, Preis/Leistungsverhältnis stimmte nicht
Pros:

Süsses Hotel an guter Lage

Cons:

Sehr hellhörig, kleine Zimmer, ältere Austattung, Frühstück könnte besser sein

2026-05-12 • via Nuitee
D
Debby • couple • us
9
Pros:

Everything about the property was great.

Cons:

There was no hot water for showers

2026-05-12 • via Nuitee
W
Wilson • solo_traveller • gb
10
Pros:

Lovely hotel. Typical old style key west building with lots of character
Nice pool area
Good breakfast
Nice clean room which wasn't the biggest but met our requirements

Cons:

Pool bar wasn't open until the Thursday. By then we had been there 4 days
Wish it was closer to dual st

2026-05-12 • via Nuitee
H
Helene • solo_traveller • fr
8
Pros:

Emplacement
Le batiment

Cons:

Ptit dejeuner a l étroit

2026-05-12 • via Nuitee
A
Angèle • couple • fr
9
Hotel tres charmant dans le centre de Key West
Pros:

L’architecture typique de l’hotel est magnifique, c’est tres chaleureux. Le personnel etait tres gentil. La chambre était tres mignonne et authentique. Des velos sont disponibles sur place a louer pour 20$ la journée c’est top. Etre dans le old town de Key West est un indispensable !

Cons:

Le petit dejeuner est le seul bémol, la qualité des produits n’est pas au rendez vous. Ca dépanne quand meme le matin.

2026-05-11 • via Nuitee
N
Nina • extended_group • no
9
Sjarmerende hotell i ekte Key West stil. God valuta for pengene
Pros:

Sjarmerende hotell i ekte Key West stil. Enkle men rene og koselige rom. Sengene var svært komfortable. Enkel men grei frokost inkludert i prisen var et pluss. De låner også ut sykler uten kostnad. En kort spasertur til Duval Street.

Cons:

Kan være vanskelig å finne parkering. Ønsket oss persienner/gardiner på alle vinduer, ikke bare ett.

2026-05-11 • via Nuitee
J
JEAN • family_with_children • fr
8
Bon séjour. Bonne localisation. Quartier sympa.
Pros:

Chambre spacieuse avec coin cuisine (frigo/ évier). 2 chambres communicantes avec deux salle de bain. Lit confortable pas très grand pour deux personnes Queen size ?
Petit déjeuner compris pris au bar au bord de la piscine (buffet varié)
Hotel bien situé. Possibilité d'être dans le centre à pied en 15 min.
Jolie architecture.

Cons:

Notre chambre était dans une partie ajoutée et pas dans la partie ancienne (maison typique de Key west) avec peu d'ouverture et petit passage pour se rendre à la chambre. De plein pied. Pas de vue dégagée mais pas vraiment gênant car peu de temps passé dans l'hotel.

2026-05-10 • via Nuitee
Y
Yuhi • solo_traveller • jp
10
2026-05-10 • via Nuitee
N
Nancy • couple • us
8
2026-05-10 • via Nuitee
S
Susanna • couple • at
9
Hat alles gut funktioniert und war schön
Pros:

Es war schön ruhig und gemütlich.

2026-05-10 • via Nuitee