Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and well maintained
Friendly staff
Central location
Nice amenities
Cons:
High prices
Small room size
Limited breakfast options

Categories

Cleanliness
8.23
Mentioned in several reviews as clean and well maintained.
Service
9.2
Friendly staff mentioned frequently in reviews.
Location
9.24
Consistently praised for being central and accessible.
Room Quality
7.69
Some reviews described rooms as small or lacking certain amenities.
Amenities
8.72
Decent amenities mentioned, including the pool, but improvement needed in breakfast quality.
Value for Money
7.68
Cited as expensive for the experience offered; some reviews pointed out inadequate value.
Food and Beverage
7.73
Breakfast quality received mixed reviews; more variety needed.
Overall Experience
8.7
General sentiment was positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:20

Property Description

Luxurious Key West Hotel with Heated Pool and Free Breakfast

Heated Swimming Pool and Continental Breakfast: Enjoy a refreshing swim in our heated pool and start your day right with a delicious continental breakfast served poolside.

Comfortable Rooms with Amenities: Relax in rooms equipped with flat-screen TVs, cable channels, ceiling fans, and telephones. Some rooms even feature a seating area and kitchenette for added convenience.

Convenient Amenities and Nearby Attractions: Take advantage of our picnic area, barbecue facilities, and bicycle rentals. Explore the nearby Duval Street and the Southernmost Point, both just a short distance away.

Book your stay at The Palms Hotel now for a relaxing and enjoyable Key West experience.

Important information:

Guests with same-day bookings must arrive before 22:00.

Guests must be 21 years of age or older to check-in. Guests younger than 21 years of age must stay with a parent or guardian.

Please note that credit card holder must be present at check-in.

Please note a maximum of 2 pets are permitted. Only dogs 35 pounds or less can be accommodated.

A fee will be charged for each pet per night plus tax.

Select breeds cannot be accommodated. Contact hotel for details.

Please be advised that, even though we are Pet Friendly, we have pet fees and limited Pet-Friendly Rooms.

Here is our Pet Fee Chart:

*The nightly rate is:*
Pets up to 40 pounds – $35.00 + tax per night.
Pets from 40-60 pounds (or 2 pets under 40 pounds) – $45.00 + tax per night.
Pets 60+ pounds – $55.00 + tax per night.

*Long-Term Stay Pet Policy:*
4 nights & over (pets up to 40 pounds) – $125.00/stay
4 nights & over (pets from 40 – 60 pounds) – $150.00/stay
4 nights & over (pets 60+ pounds) – $185.00/stay

Reservations with more than one (1) dog or a Single dog over the size of over 40lb are required to get a King Room, Double Room, Family Suite, or Ashe Cottage.

Pets are only allowed on the first floor, because of this, the hotel has a limited amount of pet-friendly rooms. A request at the moment of booking is highly encouraged to guarantee your pet-friendly room.

Pets are NOT ALLOWED inside the pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EYW

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2882 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.72
Value for Money: 7.68
Food and Beverage: 7.73
Overall Experience: 8.7
L
Laura • extended_group • us
8
I would recommend this hotel and hope to be back again some day.
Pros:

Our room had an additional door that opened out to the pool area which we enjoyed. The room had everything we needed. There was a variety of breakfast foods. Everything was neat and clean.

2026-03-07 • via Nuitee
S
sherry • couple • us
10
2026-03-07 • via Nuitee
M
Maxine • couple • de
7
Gut
Pros:

Das Hotel ist von außen wirklich schön gestaltet und wirkt insgesamt sehr süß und einladend. Der Pool hat eine gute Größe. Das Frühstück war gut und ausreichend. Bett war bequem. Rezeption ist sehr nett und hilfsbereit

Cons:

Das Zimmer war leider ziemlich klein und außerdem sehr hellhörig, sodass man Geräusche aus der Umgebung deutlich mitbekommen hat. Insgesamt wirkte die Einrichtung auch etwas in die Jahre gekommen. Die Klimaanlage war direkt neben dem Kopf und außerdem am Fenster angebracht. Dadurch konnte man das Rollo nicht richtig herunterlassen. Insgesamt war es im Zimmer recht hell.

2026-03-07 • via Nuitee
A
Arthur • family_with_children • us
9
2026-03-06 • via Nuitee
U
Urszula • extended_group • pl
7
Pros:

Hotel w sercu Key West,stąd w 30minut dojdzie się do każdej zarówno do Mallory Square jak i Southernmost Point.
Pokoje czyste

Cons:

Hotel stary,wymagałby całkowitej renowacji,Słabe ubogie śniadania, cena hotelu wynika chyba tylko z faktu że jest na Key West

2026-03-05 • via Nuitee
B
Betsie • family_with_children • us
9
Pros:

It was wonderful to stay in a historical place which is in pristine condition.

Cons:

The breakfast good have been better. Paying that price one expects better.

2026-03-05 • via Nuitee
J
Jörg • couple • de
8
2026-03-04 • via Nuitee
L
Lorenz • solo_traveller • us
10
The stay was great. I will be back.
Pros:

Quaint property

Cons:

Quiet

2026-03-04 • via Nuitee
B
Beth • couple • us
8
Cute hotel for a short key west trip.
Pros:

It has an upscale look for a budget hotel.

Cons:

I could hear the man in the next room snoring! Walls were no barrier to any sounds.

2026-03-03 • via Nuitee
J
John • extended_group • us
8
2026-03-03 • via Nuitee
E
Elizabeth • couple • us
10
Comfort, Relaxation, Away from the Busy areas of Key West
Pros:

Great locations, Friendly Staff, Relaxing pool with bar, Quiet

2026-03-01 • via Nuitee
F
Friederike • family_with_children • us
8
Schönes Hotel aber viel zu teuer
Pros:

Das Hotel war schön, aber unser Zimmer sehr hellhörig.
Das Frühstück war super, hätte ich für USA nicht erwartet

Cons:

Das Zimmer war mit 400 $ für eine Nacht extrem teuer. Das wäre es definitiv nicht wert.

2026-03-01 • via Nuitee
M
Mario • couple • it
9
Pros:

Posizione, caratteristico, ambiente molto Chill

Cons:

Colazione si può fare di meglio

2026-03-01 • via Nuitee
T
TOMASZ • family_with_children • pl
7
Fajna lokalizacja
Pros:

dobra lokalizacja blisko Old Town

Cons:

pokój ciasny, zaraz przy basenie co w przypadku podróży z 2 letnim dzieckiem nie do końca jest fajne. Cena wysoka

2026-03-01 • via Nuitee
N
Nicolas • family_with_children • fr
8
2026-03-01 • via Nuitee
A
Anneli Leming • couple • ee
7
Hea, aga võrreldes tingimustega liiga kallis.
Pros:

Asujoht väga hea, igale vajalikule kohale juurdepääs jalutades

Cons:

Ei meeldinud, et hommikusöögil olid nõud, joogitopsid, söögiriistad kõik plastmassist, kohvi oli kehva. sellise taseme ja hinnaga hotellis peaks olema normaalsed toidunõud ja kohvimasin, kus saab ubadest kohvi.

2026-02-28 • via Nuitee
P
Paulette • family_with_children • us
10
2026-02-28 • via Nuitee
N
Noelle • family_with_children • be
9
Charmant hôtel bien situé.
Pros:

L’hôtel est charmant, une des plus belles maisons de key west. Jolie petite piscine, petit déjeuner inclus correct.

Cons:

Les lits doubles, bien que confortables, sont vraiment petits. La douche ne fonctionnait pas super bien.

2026-02-28 • via Nuitee
M
Martina • family_with_children • cl
10
2026-02-28 • via Nuitee
C
Celine • family_with_children • fr
10
Superbe maison authentique, charme désuet, on s’y sent comme dans une maison de famille. A 7 min à pied du cœur de la vi
Pros:

L’architecture typique : magnifique

2026-02-27 • via Nuitee