Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and well maintained
Friendly staff
Central location
Nice amenities
Cons:
High prices
Small room size
Limited breakfast options

Categories

Cleanliness
8.23
Mentioned in several reviews as clean and well maintained.
Service
9.2
Friendly staff mentioned frequently in reviews.
Location
9.24
Consistently praised for being central and accessible.
Room Quality
7.69
Some reviews described rooms as small or lacking certain amenities.
Amenities
8.72
Decent amenities mentioned, including the pool, but improvement needed in breakfast quality.
Value for Money
7.68
Cited as expensive for the experience offered; some reviews pointed out inadequate value.
Food and Beverage
7.73
Breakfast quality received mixed reviews; more variety needed.
Overall Experience
8.7
General sentiment was positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:20

Property Description

Luxurious Key West Hotel with Heated Pool and Free Breakfast

Heated Swimming Pool and Continental Breakfast: Enjoy a refreshing swim in our heated pool and start your day right with a delicious continental breakfast served poolside.

Comfortable Rooms with Amenities: Relax in rooms equipped with flat-screen TVs, cable channels, ceiling fans, and telephones. Some rooms even feature a seating area and kitchenette for added convenience.

Convenient Amenities and Nearby Attractions: Take advantage of our picnic area, barbecue facilities, and bicycle rentals. Explore the nearby Duval Street and the Southernmost Point, both just a short distance away.

Book your stay at The Palms Hotel now for a relaxing and enjoyable Key West experience.

Important information:

Guests with same-day bookings must arrive before 22:00.

Guests must be 21 years of age or older to check-in. Guests younger than 21 years of age must stay with a parent or guardian.

Please note that credit card holder must be present at check-in.

Please note a maximum of 2 pets are permitted. Only dogs 35 pounds or less can be accommodated.

A fee will be charged for each pet per night plus tax.

Select breeds cannot be accommodated. Contact hotel for details.

Please be advised that, even though we are Pet Friendly, we have pet fees and limited Pet-Friendly Rooms.

Here is our Pet Fee Chart:

*The nightly rate is:*
Pets up to 40 pounds – $35.00 + tax per night.
Pets from 40-60 pounds (or 2 pets under 40 pounds) – $45.00 + tax per night.
Pets 60+ pounds – $55.00 + tax per night.

*Long-Term Stay Pet Policy:*
4 nights & over (pets up to 40 pounds) – $125.00/stay
4 nights & over (pets from 40 – 60 pounds) – $150.00/stay
4 nights & over (pets 60+ pounds) – $185.00/stay

Reservations with more than one (1) dog or a Single dog over the size of over 40lb are required to get a King Room, Double Room, Family Suite, or Ashe Cottage.

Pets are only allowed on the first floor, because of this, the hotel has a limited amount of pet-friendly rooms. A request at the moment of booking is highly encouraged to guarantee your pet-friendly room.

Pets are NOT ALLOWED inside the pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EYW

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2997 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.72
Value for Money: 7.68
Food and Beverage: 7.73
Overall Experience: 8.7
J
Joanna • couple • fr
9
Parfait pour un séjour à Key West 🌴☀️
Pros:

Établissement très charmant, chambre spacieuse, piscine sympa et coeur de la ville à 15min à pied. Nous avons adoré notre séjour. Nous avons pu nous garer à 50m de l'hôtel sans problème.

Cons:

Petit-déjeuner plus que basique, c'est dommage.

2026-04-18 • via Nuitee
D
Daniela Paula • family_with_children • ar
9
Pros:

Hotel encantador

2026-04-17 • via Nuitee
S
Samuel • solo_traveller • fr
9
Pros:

L'hôtel est très jolie . La piscine très bien pour se rafraîchir dans un cadre sympa et le petit déjeuner est varié. Facile pour stationner gratuitement autour de l'hôtel. Je recommande.

Cons:

Salle de bain séparée de la chambre peu pratique notamment avec des enfants, après elle reste privative.

2026-04-17 • via Nuitee
F
Felix • solo_traveller • de
10
Pros:

Super schönes Hotel mit Pool im Innenhof. Sehr schön gestaltet. Das Zimmer war groß und schön. Das Frühstück am Pool war auch super.
Aufgrund der zentralen Lage ist das Hotel super aus Ausgang für Erkundungstouren.

2026-04-17 • via Nuitee
S
sandra • family_with_children • fr
10
hôtel de charme , confort et came parfait pour être dans l’ambiance des keys
Pros:

le style typique des keys , la chambre grande et lumineuse , la piscine ( même si un peu fraîche ) , le ventilateur pour couper la climatisation un peu trop bruyante .

l’emplacement et la location des vélos parfaits pour se balader et découvrir le quartier .

2026-04-15 • via Nuitee
M
Mandy • extended_group • de
9
Wir würden dieses Hotel wieder buchen
Pros:

Es ist ein sehr schönes Hotel mit sehr viel Charme. Es ist klein und dadurch wirkt es sehr gemütlich. Die Zimmer sind klein, aber es ist alles da, was man braucht. Die Lage ist perfekt, da man zu Fuß die Duvalstreet erreichen kann. Man kann Fahrräder im Hotel ausleihen, um die Stadt zu erkunden. Parkplätze sind in den Nebenstraßen vorhanden. Das Frühstück war ausreichend und die Dame am Buffet war hinterher, alles sauber zu halten und aufzufüllen.

Cons:

Es gibt nichts zu bemängeln

2026-04-15 • via Nuitee
B
beatrice • extended_group • fr
7
Pros:

Chambre typique on se croit dans une maison, tout est en bois et bien entretenu. L'emplacement est top nous avons tout fait à pied à 20 30 min de marche.
Il nous manquait un micro-onde ou bouilloire pour faire chauffer de l'eau.
On a apprécié le petit déjeuner varié que l'on prend au bord de la piscine.
Attention il n'y a pas de parking il faut se garer dans les rues environnantes sous réserve de trouver une place.

Cons:

Pas de parking privé

2026-04-15 • via Nuitee
S
Samantha • couple • it
7
2026-04-15 • via Nuitee
A
Andrea • family_with_children • hu
10
Igazi Key West hangulatú remek szállás
Pros:

Nagyon hangulatos szálloda. A lakóövezetben, de gyalogosan megközelíthető a belváros. Kedves és segítőkész személyzet. Bármikor visszatérnénk.

2026-04-15 • via Nuitee
A
Anna • extended_group • gb
10
Very pleased with my stay at this hotel
Pros:

Very comfortable . Everything we needed. Great location. Very clean.

Cons:

I would prefer a little bit more fresh produce for breakfast.

2026-04-15 • via Nuitee
A
Alice • couple • it
8
Pros:

L’hotel si trova in una struttura d’epoca molto affascinante. Camera spaziosa e pulita. Colazione essenziale ma buona.

Cons:

Nella camera c’era molto umidità.

2026-04-15 • via Nuitee
F
Florence • solo_traveller • fr
10
Pros:

l'ambiance, la déco, la vegetation, superbe escapade à key west, je recommande cet hotel très charmant,très typique et au calme. La piscine est tres bien.

Cons:

Petit déjeuner moyen mais correct.
Parfois difficile de se garer dans les rues environnantes mais cela reste gratuit autour de l hotel.

2026-04-14 • via Nuitee
S
Solene • family_with_children • fr
5
Déçu de la prestation bcp trop cher nous avons trouvé pus accueillant dès même
Pros:

L’emplacement
Le confort des lit

Cons:

L’accueil absent pendant 30 min à l’arrivée en pleine apres midi et on doit trouver ça normal car c’est la pause !! Et nous, clients, devont attendre dehors …..
La chambre avec salle de bain attenante est complètement à part, on passe par l’escalier des employées, pas très pro. Aucune vue, petite à et avec une Clim insupportable attenante au lit et très bruyante :(
Mauvais rapport qualité prix

2026-04-14 • via Nuitee
T
Tanja • extended_group • de
10
2026-04-13 • via Nuitee
J
Johan • couple • se
8
2026-04-13 • via Nuitee
M
Mandine2709 • family_with_children • fr
7
Pros:

Le cadre très jolie
L emplacement super

Cons:

Un peu petit

2026-04-12 • via Nuitee
E
Ellen • couple • de
9
Gerne wieder!
Pros:

Eine sehr schöne, traditionelle Unterkunft. Der Stil des Hotels hat mir unheimlich gut gefallen. Zu Fuß war alles gut erreichbar. Das Personal hat für uns eine Delfintour organisiert. Das hat alles gut geklappt. Die Zimmer waren sehr süß und passend zum Thema Strand eingerichtet.

2026-04-12 • via Nuitee
K
Kevin • extended_group • us
8
2026-04-12 • via Nuitee
R
Randy • couple • us
7
Pros:

The breakfast was fine. Better waffles would have been nice as would adding potatoes

Cons:

The room was small

2026-04-12 • via Nuitee
L
Lucas Barros • couple • br
5
Não recomendo a hospedagem.
Pros:

Limpeza

Cons:

Ar condicionado velho, não esfriava e barulhento

2026-04-12 • via Nuitee