Hôtel La Villa Eugene

Hotels
8.7 (283 reviews)
82-84 Avenue De Champagne , Épernay , fr

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Lovely ambiance
Good food
Cons:
Noisy rooms
Extra charges for amenities
Small or dark rooms

Categories

Cleanliness
8.34
Rooms were lovely and comfortable, but one review indicated a room felt cramped and dark.
Service
9.31
Friendly and attentive staff were mentioned multiple times.
Location
9.35
Great location near Champagne houses, highly praised.
Room Quality
8.3
Mixed comments; some rooms were noisy or cramped.
Amenities
8.83
Pool area and facilities were enjoyable, but some amenities came with extra charges.
Value for Money
7.79
Guests noted 'nickel and dimeing' on extra charges which affected perceived value.
Food and Beverage
8.84
Fabulous food and good breakfast were highlighted.
Overall Experience
8.81
Overall enjoyment of the stay was noted, with minor issues raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:50

Property Description

Luxurious Accommodations
Experience a blend of 19th-century charm and modern comfort at La Villa Eugene. Each room and suite is uniquely decorated in either Louis XVI or Colonial style, offering a peaceful retreat with soundproofing and air conditioning. Relax in style with satellite TV and upscale amenities in a private sanctuary.

Gastronomic Delights
Indulge in a culinary journey with exclusive partnerships with renowned local restaurants. Savor exquisite meals prepared by talented chefs, complemented by a selection of fine wines and beverages. Unwind at the on-site bar with a crafted cocktail, creating unforgettable moments during your stay.

Prime Location
Discover the heart of the Champagne region with ease, as famous champagne houses and vineyards are just a stroll away. Explore the Avenue de Champagne for a taste of luxury, or venture to the picturesque Côte des Blancs Vineyard for a scenic drive. Your unforgettable Champagne experience awaits at La Villa Eugene.

Important information:

Please note that American Express is not accepted for on-site payment.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: RHE

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

Location

Guest Reviews

8.7
Based on 283 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 7.79
Food and Beverage: 8.84
Overall Experience: 8.81
C
Catharina couple se
8
2026-06-30 via Nuitee
W
Weston Walker couple us
10
Perfect in ever way!
Pros:

Gorgeous, AC was excellent, breakfast was delicious… staff was impressive, even had bathing suits to purchase if you needed. Best place to stay in Epernay. No complaints 12/10…. Excellent!

2026-06-28 via Nuitee
P
Paul couple gb
8
Pros:

friendly staff and great to have off road parking. breakfast was good.

Cons:

the room was quite small

2026-06-25 via Nuitee
H
HENRY couple fr
4
Déçu. Beaucoup trop cher pour ce que ça vaux.
Pros:

Belle décoration dans les couloirs.

Cons:

Rapport qualité / prix déplorable. On paye juste l’emplacement, et encore …
Paiement surprise du parking (50€)
Paiement surprise du petit déjeuner (25€ / personnes)
Paiement surprise du temps de rechargement du véhicule (90€ pour la recharge la nuit)
Service du champagne dans des verres en plastique gratuits de chez Nicolas Feuillate installés sur des fauteuils d’extérieurs en fer forgé, sales, et sans les les coussins qui étaient pourtant présents au rez-de-chaussée.
Piscine agréable, bonne température, mais sale.
Mobiliers cassés dans la chambre (le lit bouge et va s’effondrer un jour, la porte de la commode s’est tout bonnement effondrée quand je suis passé devant)

Bref … je suis reparti de la déçu et en colère contre moi même d’avoir fait ce choix. Séjour gâché pour avoir eu l’impression d’être pris pour un pigeon.

2026-06-23 via Nuitee
S
sinead couple ie
7
Don’t think we got good value with booking.com - top price and we only got one of their average rooms
2026-06-07 via Nuitee
F
Francois extended_group ch
8
2026-06-01 via Nuitee
V
valeriem446 Couples Washington
10
Lovely villa
Pros:

Lovely place. Room with terrace was elegant, bathroom was nicely appointed. Breakfast was excellent: so many options, including flan, bread pudding, yogurt, eggs to boil, interesting breads, croissants, cheese, fruit, and the best of all—orange marmalade. Nice server in the breakfast room. Pool is gorgeous, with view Italian cypress trees, and funny sculptures. Roses are blooming, and much birdsong. If coming by train, it is a 20 minute walk, so consider taxi for luggage.

2026-05-27 via Tripadvisor
S
Sazzle1976 Couples Nutfield, Surrey, England
10
Gorgeous boutique hotel. Slightly out of town but worth the walk
Pros:

What a lovely hotel! We thoroughly enjoyed our short stay here (3 nights).

We were greeted almost as soon as we'd driven in and were given a warm welcome at reception.

The hotel is beautifully designed with contemporary art installations against the backdrop of classic furnishings. Our room was spacious and with lots of natural light, separate sofa, huge standalone bath and large walk in shower with lovely products available.  The bed is comfy and we slept very well.

Sadly during our stay the weather was poor so we couldn't make use of the outdoor pool but did sit on the terrace for tea one afternoon. Had we braved the weather there was a pool perfect for short laps, sauna and steam room.

Breakfast is a lovely buffet of hot and cold items, more than I expected for a continental offering.

There is a bar in a separate annexe with, as you'd expect, a significant range of champagnes, by the glass and bottle, amongst many other drinks.

Parking is allocated at one space per room, electric charging available if needed.  The car park is secured over night giving peace of mind.

The only downside to this hotel in my opinion is that it is located at the very end of the avenue, with just one Champagne House beyond it. It takes about 20 minutes to walk from the hotel down the length of the Avenue de Champagne (taking in every house on your way) and into town where you will find restaurants etc

I would happily recommend this hotel.

2026-05-20 via Tripadvisor
S
saragG7428CH Friends getaway
10
A little French gem
Pros:

My Sister and I stayed at the Villa Eugene on the first and last night of our Cycling for Softies holiday. When we arrived the welcome could not have been warmer and the room was superb. Although they do not have a restaurant we dined at La Theatre restaurant in Epernay which was excellent.

Breakfast in the most pretty dining room was everything you need with smiling helpful staff and the best croissants!

If you stay do not miss their little champagne bar. Leather bucket seats, jazz on the sound system and the most delectable cheese plates (or charcuterie). If you're really hungry opt for the kilner jars of beef bourguignon or chicken curry.

We will be back! Xx

2026-05-17 via Tripadvisor
S
SARAH couple gb
1
Absolute unethical hotel - DO NOT BOOK !!!
Pros:

Nothing - we arrived and were told the room we booked as twins wasn’t possible - we are 2 friends travelling, one of which is seriously ill hence why we need the twin room. They offered us a double or suggested one of us sleep on the floor.

We said we would leave and find another hotel in the are and submitted a cancellation - ONLY FOR THEM TO REFUSE OUR REFUND AND HAVE CHARGED US THE FULL RATE EVEN THOUGH THEY COULDNT OFFER US A ROOM WE NEEDED!!

We emailed them and they told us it was our fault, they offered us a room and it was our fault we didn’t take it.

Completely unethical and appalling - DO NOT BOOK !!!!

We stayed instead at the Hotel Jean Moet - it was the same price, better location, nicer hotel and the staff were lovely.

Book there - and support an ethical lovely hotel not the con men at this hotel.

Cons:

Everything - we didn’t even get to stay there as they could offer us the room we booked.

2026-05-14 via Nuitee
M
Marie claire couple fr
6
Déçu par le prix
Pros:

Très joli hôtel qui nous ramène dans les années art déco. Très bien accueilli.

Cons:

La salle de bain dans notre chambre était vraiment étroite surtout la douche. J’ai trouvé que le prix était excessif pour ce type de chambre sans doute dû au fait que nous étions sur un week-end chargé en touriste

2026-05-11 via Nuitee
N
Neil solo_traveller gb
10
2026-05-05 via Nuitee
A
Albina couple ru
8
Pros:

Локация. На авеню Шампань, в окружении домов шампанских вин

Cons:

Одеяла и подушки ужасные

2026-05-04 via Nuitee
M
madelined504 Couples Houston, Texas
2
Consider a different hotel‼️
Pros:

I reserved a premier room with balcony, garden view for 4 nights at a rate of 360 Euros per night for our 25th wedding anniversary celebration. I notified the hotel of the special occasion to make certain everything was perfect.

We checked in, and were taken to our room which I found was absolutely shocking. The room smelled dusty and was so small, my husband had to put his luggage in the restroom, there was a double bed, with very small pillows, the room had scuffed and scratched woodwork, the balcony was black with mildew, leaves, and debris, and furniture was dirty, and our view was an unkept garden and parking lot‼️

You can imagine my disappointment and outrage after paying 360 euros a night for this quality of room, and how it spoiled the beginning of our anniversary trip. I went to the hotel website to look again at the selection of rooms and found their highest quality of room was listed at less than 360 euros per night.

I went back down to reception after composing myself, and told the desk attendant the room was unacceptable, showed her rooms and rates on the Villa Eugene website, and told them how upset I was that the room we were given was far below my expectations and I wanted a different room for the rate advertised on their website. The attendant firmly told me the rate could not be changed, however, a different room could be made available. I was shown 2 rooms which were in a completely different class than the room reserved for us. I asked for the rate on the website but was told again, the rate could not be changed. I accepted the room but I was still distressed about the situation and decided I would relent rather than ruin our entire stay. It was a terribly disappointing beginning to our special trip.

2026-05-03 via Tripadvisor
P
Piotr couple pl
10
Wspaniale miejsce w Szampanii
Pros:

Piekny hotel, smakowite sniadanie, wspaniala obsluga

2026-05-02 via Nuitee
M
M.A couple nl
8
Goed servicegericht hotel
Pros:

De ligging

Cons:

De bewegingssensor in de kamer en het felle licht dat dan continu aangaat

2026-05-01 via Nuitee
C
Christian (Chris) Arich couple cw
8
Ok
Pros:

Lovation

Cons:

F&B. Food was awful.

2026-04-30 via Nuitee
M
Marina Svetlic solo_traveller br
10
Pros:

Localização excelente.

2026-04-28 via Nuitee
J
Jaromír couple cz
10
2026-04-08 via Nuitee
N
Natalie couple be
8
Heel aangenaam.
Pros:

Lekker uitgebreid ontbijt.
Veel keuze van warm, koud, fruit en pastries

2026-04-06 via Nuitee