London Shelton Hotel

noise from other guests and property could do with updating but in fairness i knew it was basic before i booked .

Small dingy room, nothing like the photos. Couldn't open the windows as it was very loud out side which made the room very hot.
Carpet had seen better days. Walls had something smudged in it.
Bathroom was unclean, not plug in the sink just an open hole. The shower was either scolding or freezing. Good job we brought our own towels as the ones provided were only suitable for the floor when getting out of the shower.
Our friends stayed in another room and said they could hear rats scurrying around in the ceiling above!
Booking.com says not need to book car but when we arrived we did have to pre book. The man on reception managed to squeeze us in...on the pavement...at £15 a day. Only to be blocked in when we needed to leave early. Im assuming they wanted to get as much money out of people as possible so squeezed us all in and then they had to wake a poor lady up when we needed to leave.
Absolutely disgusting place...avoid at all costs.

Room wasn't clean

The fact the place was dirty, no ides what was on the curtain and one of the rooms had a rat in the bed, when I told the man in reception, he shrugged his shoulders and laughed...DO NOT STAY HERE!!..it needs removing from Booking.com, it's a disgrace!!

Low standard hotel - could do with being updated. Not 100% clean, needed a good dust

Bathroom quite small

However, there were a few drawbacks that affected my stay. The smell in the room and bathroom was quite unpleasant and somewhat overpowering. It was difficult to get rid of the odor, which significantly affected my comfort. The bathroom window did not close properly and was often left open during ventilation, but unfortunately, this did not help improve the smell. It seemed that the room’s ventilation was inadequate in addressing the issue.

Another point worth mentioning was the quality of the tea provided in the room. It was old and had a musty, moldy smell, making it impossible to drink. This small detail affected the overall impression, as I would have appreciated fresh and better-quality refreshments during my stay.

Walls were a bit thin so could really clearly hear the people in the next rooms

The mouse in our room.

The problems come in at the price. I understand London is an expensive place to stay but at a total cost of £229 for 1 night in July I would really of expected the room to be nicer. I'm honestly not fussy with where I stay as long as it's clean but there were just too many things going against this place. The room was very dark and dated and clearly hasn't been given much tlc in many years. It did not look at all like any of the listing photos.

The shower was tiny and the rail mechanism was completely broken and looked like it had been for some time so showers had to be done by hand lest you risk it falling off and spraying everywhere. The bathroom itself has nowhere at all for you to put any shower products so just had to go on the floor of an already tiny shower. There was also no toilet brush and didnt look like it had been properly cleaned in some time.

The flat screen tv looks at least 10 years old and does not have streaming services like advertised. We also had no hairdryer in the room despite this being advertised.

Overall I feel pretty mis-sold on this property, I don't expect luxury for 230 a night in london but i do expect better than this.

Cramped, plugs not working, shower head broken nosey smell tv not working bed side lamp not working, nothing like photo

No hot water so couldn’t have a shower, was woken up multiple times throughout the night by the light coming through to the room, cigarette butt was found under the bed.

I think this is more our own problem then a hotel issue as the weather has been hot and the room was on the top floor it was very warm and the where sun facing but for a night this isnt really that much of an issue as the room was perfect for outr purpose. The bathroom is dated nonetheless the shower pressure was brilliant.