Caballero Errante

Hotels
7.3 (2582 reviews)
Pinos Alta, 14 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Fax/photocopying
Hot tub/Jacuzzi
Private check-in/check-out
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Cons:
Poor cleanliness
High prices
Reserved parking fees

Categories

Cleanliness
5.69
Numerous complaints regarding cleanliness in rooms and bathrooms.
Service
8.66
Many reviews praised the friendly and responsive staff.
Location
9.7
Consistently mentioned as a strong point with a great location.
Room Quality
6.65
Some complaints about room quality and comfort.
Amenities
7.68
Good amenities mentioned but with some cleanliness concerns.
Value for Money
6.64
Many reviews felt the hotel was overpriced.
Food and Beverage
5.69
Negative feedback regarding breakfast and cleanliness.
Overall Experience
7.66
Mixed reviews with a few positives but significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:21

Property Description

Prime Location
Located in the heart of Madrid's financial and commercial districts, Caballero Errante offers easy access to Plaza de Castilla and the iconic Santiago Bernabéu stadium.

Convenient Transportation
With a prime location just 100 meters from Plaza de Castilla, guests can effortlessly explore the city using the nearby public transport network to reach the Juan Carlos I trade fair and historic city center.

Proximity to Santiago Bernabéu Stadium
Sports enthusiasts will appreciate the short walk to the Santiago Bernabéu stadium, making it convenient to catch a game or tour the home of Real Madrid.

Experience the perfect blend of convenience and comfort at Caballero Errante. Book your stay now!

Important information:

Please note that early check-in or late check-out are available free of charge on request.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 13 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 3 years old stay for free when using an available cot.
    Children from 1 year old to 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.3
Based on 2582 reviews
Cleanliness: 5.69
Service: 8.66
Location: 9.7
Room Quality: 6.65
Amenities: 7.68
Value for Money: 6.64
Food and Beverage: 5.69
Overall Experience: 7.66
L
Luque San José • family_with_children • es
7
Pros:

Cama

Cons:

Antiguo

2026-03-14 • via Nuitee
P
Pascale • family_with_children • ca
7
2026-03-14 • via Nuitee
L
lucia • family_with_children • es
1
Un desastre
Cons:

Un desastre.....la ducha colgando ...las toallas sucias....no dormimos nada porque había una puerta que estaba estropeada y se abría y cerraba por el viento golpeando todo el tiempo ..... necesita un mantenimiento.... super caro para como esta este hotel ....

2026-03-14 • via Nuitee
M
Miguel Angel • couple • es
8
2026-03-13 • via Nuitee
Y
YESIKA M. • solo_traveller • es
1
No volveré
Pros:

La ubicación

Cons:

La limpieza

2026-03-13 • via Nuitee
O
Oriana • couple • es
7
2026-03-09 • via Nuitee
G
Gabriel • couple • es
10
2026-03-09 • via Nuitee
K
Karina • couple • cz
8
2026-03-06 • via Nuitee
S
sara • family_with_children • es
6
Confortable
Pros:

El desayuno es bastante correcto, por 3 euros un desayuno continental con bollería, café y zumo.
La ducha es bastante amplia y muy cómoda de usar.
Hay parada de metro muy cercana.

Cons:

En la habitación, la primera noche, hacía mucho calor y no pudimos regular la calefacción, dormimos con la ventana abierta.
Tener que pagar un extra por la cama supletoria para el niño no me parece correcto.
La habitación es un poco pequeña pero confortable.

2026-03-05 • via Nuitee
J
Juan • solo_traveller • es
8
2026-03-05 • via Nuitee
V
Victoria • couple • es
10
2026-03-05 • via Nuitee
F
Fraile • couple • es
8
Satisfactoria
2026-03-04 • via Nuitee
V
Viviana • solo_traveller • es
7
Bien
Pros:

La ubicación y la atención, fueron amables.

Cons:

Habitaciones muy ruidosas, portazos que se escuchan claramente, el desagüe de las habitaciones superiores tanto del wc como de la ducha como de los pasos, la cama aunque grande un poco inestable y con ruido. Las cortinas con manchas como de pintura.

2026-03-03 • via Nuitee
Алихон • solo_traveller • uz
8
Отличная локация.
Pros:

Место расположения

Cons:

Покрывало с пятнами, нет холодильник, нет чайника, телевизор не смарт.

2026-03-03 • via Nuitee
S
Sergio • family_with_children • es
10
Pros:

Las facilidades que dan en el Hotel y la limpieza de la habitación.

Cons:

Todo estuvo perfecto.

2026-03-02 • via Nuitee
C
Catarina • family_with_children • pt
5
Cons:

Ouvia-se o ruído dos quartos ao lado

2026-03-01 • via Nuitee
L
Lizbeth Stephanie • family_with_children • mx
8
Cons:

Está algo viejo comparado con las fotografías. La cama se hundía y hacía mucho ruido

2026-02-28 • via Nuitee
H
Hernández Fernández • solo_traveller • es
7
2026-02-26 • via Nuitee
J
jose yesid • family_with_children • co
10
Pros:

Bueno

2026-02-26 • via Nuitee
M
Mireia • couple • es
10
2026-02-26 • via Nuitee