Caballero Errante

Hotels
7.3 (2582 reviews)
Pinos Alta, 14 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Fax/photocopying
Hot tub/Jacuzzi
Private check-in/check-out
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Cons:
Poor cleanliness
High prices
Reserved parking fees

Categories

Cleanliness
5.69
Numerous complaints regarding cleanliness in rooms and bathrooms.
Service
8.66
Many reviews praised the friendly and responsive staff.
Location
9.7
Consistently mentioned as a strong point with a great location.
Room Quality
6.65
Some complaints about room quality and comfort.
Amenities
7.68
Good amenities mentioned but with some cleanliness concerns.
Value for Money
6.64
Many reviews felt the hotel was overpriced.
Food and Beverage
5.69
Negative feedback regarding breakfast and cleanliness.
Overall Experience
7.66
Mixed reviews with a few positives but significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:21

Property Description

Prime Location
Located in the heart of Madrid's financial and commercial districts, Caballero Errante offers easy access to Plaza de Castilla and the iconic Santiago Bernabéu stadium.

Convenient Transportation
With a prime location just 100 meters from Plaza de Castilla, guests can effortlessly explore the city using the nearby public transport network to reach the Juan Carlos I trade fair and historic city center.

Proximity to Santiago Bernabéu Stadium
Sports enthusiasts will appreciate the short walk to the Santiago Bernabéu stadium, making it convenient to catch a game or tour the home of Real Madrid.

Experience the perfect blend of convenience and comfort at Caballero Errante. Book your stay now!

Important information:

Please note that early check-in or late check-out are available free of charge on request.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 13 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 3 years old stay for free when using an available cot.
    Children from 1 year old to 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.3
Based on 2582 reviews
Cleanliness: 5.69
Service: 8.66
Location: 9.7
Room Quality: 6.65
Amenities: 7.68
Value for Money: 6.64
Food and Beverage: 5.69
Overall Experience: 7.66
Z
Zaneta • couple • es
1
Pros:

Estamos muy mal y el agua está muy sucia

2026-02-14 • via Nuitee
J
Jaime • extended_group • es
7
2026-02-13 • via Nuitee
F
Fernando • family_with_children • gb
8
Pros:

Very nice appartment and very well located

Cons:

The checking time at 16:00 is an abuse. While I understand that it is to minimise the number of people cleaning, so the huge gap between the check-out time and the check-in time, having to wait until 4PM is not good at all.

2026-02-12 • via Nuitee
J
Javier • family_with_children • es
7
2026-02-12 • via Nuitee
S
Sara • couple • es
1
No me ha gustado nada
Pros:

Nada que ver con la imagen

Cons:

En las imágenes aparece algo que ahí no hay y está todo antiguo

2026-02-11 • via Nuitee
S
stephane • couple • fr
8
2026-02-11 • via Nuitee
J
Jorge • solo_traveller • es
9
2026-02-11 • via Nuitee
J
Juan Manuel • family_with_children • es
10
2026-02-11 • via Nuitee
R
Romanen • family_with_children • es
5
Pros:

Me gustó el lugar; es tranquilo, bueno y cómodo, y el personal es amable.

Cons:

No me gustó la limpieza de las habitaciones, había mucho cabello en la cama. El jacuzzi tampoco estaba limpio. Por favor, presten más atención a la limpieza del jacuzzi.

2026-02-10 • via Nuitee
A
Alberto • couple • es
8
Valoración
Cons:

Lo que no me gustó fue la parte del váter que no esta con paredes si no que está como si fuera un gimnasio y no tienes privacidad para hacer tus necesidades

2026-02-09 • via Nuitee
C
Carias • couple • es
8
2026-02-08 • via Nuitee
M
Mohamed Laghdaf • family_with_children • es
10
2026-01-31 • via Nuitee
A
Alba • couple • es
9
Recomendable
Pros:

Las camas muy comodas junto con las almohadas. 100% recomendable
A 20 minutos de Chamartin y muy centrico

Cons:

Al entrar en la habitación tenia un olor a tuberias del baño pero enseguida se va al poner el ventilador del baño

2026-01-31 • via Nuitee
D
Dumitru • couple • es
10
2026-01-30 • via Nuitee
Q
Quintana • family_with_children • es
8
2026-01-30 • via Nuitee
J
Josep Francesc • couple • es
1
2026-01-30 • via Nuitee
J
Josep Francesc • family_with_children • es
1
2026-01-30 • via Nuitee
L
Laura • couple • es
7
2026-01-29 • via Nuitee
C
CYNTHIA • family_with_children • pe
9
Pros:

Que era acogedor

2026-01-26 • via Nuitee
A
Alejandra • couple • co
10
2026-01-25 • via Nuitee