Caballero Errante

Hotels
7.3 (2695 reviews)
Pinos Alta, 14 , Madrid , es

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Fax/photocopying
Hot tub/Jacuzzi
Private check-in/check-out
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Cons:
Poor cleanliness
High prices
Reserved parking fees

Categories

Cleanliness
5.69
Numerous complaints regarding cleanliness in rooms and bathrooms.
Service
8.66
Many reviews praised the friendly and responsive staff.
Location
9.7
Consistently mentioned as a strong point with a great location.
Room Quality
6.65
Some complaints about room quality and comfort.
Amenities
7.68
Good amenities mentioned but with some cleanliness concerns.
Value for Money
6.64
Many reviews felt the hotel was overpriced.
Food and Beverage
5.69
Negative feedback regarding breakfast and cleanliness.
Overall Experience
7.66
Mixed reviews with a few positives but significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:21

Property Description

Prime Location
Located in the heart of Madrid's financial and commercial districts, Caballero Errante offers easy access to Plaza de Castilla and the iconic Santiago Bernabéu stadium.

Convenient Transportation
With a prime location just 100 meters from Plaza de Castilla, guests can effortlessly explore the city using the nearby public transport network to reach the Juan Carlos I trade fair and historic city center.

Proximity to Santiago Bernabéu Stadium
Sports enthusiasts will appreciate the short walk to the Santiago Bernabéu stadium, making it convenient to catch a game or tour the home of Real Madrid.

Experience the perfect blend of convenience and comfort at Caballero Errante. Book your stay now!

Important information:

Please note that early check-in or late check-out are available free of charge on request.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 13 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 3 years old stay for free when using an available cot.
    Children from 1 year old to 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.3
Based on 2695 reviews
Cleanliness: 5.69
Service: 8.66
Location: 9.7
Room Quality: 6.65
Amenities: 7.68
Value for Money: 6.64
Food and Beverage: 5.69
Overall Experience: 7.66
A
Aljon Ray • couple • es
10
2026-05-09 • via Nuitee
R
Roberto Carlos • family_with_children • es
8
Pros:

el hotel se encuentra muy cerca y en plena carretera.

2026-05-08 • via Nuitee
M
Mir • couple • es
8
2026-05-07 • via Nuitee
M
María • solo_traveller • es
9
2026-05-07 • via Nuitee
G
George • family_with_children • gb
3
Experiencia horrible con staff
Cons:

El chico en la recepción era muy grosero conmigo.

Yo tenía mucha prisa por que tenía que coger el tren hacia A Coruña.

Y al hacer check in le pedí si se podía hacer rápido.
Me dijo de muy malas maneras que no le apure y que el proceso lleva lo que él profesó lleva.

Al final el checkin me lo hizo en menos de 1 minuto.

Solo tenía que haber dicho: se hace rápido no se preocupe. Y no habría ningún problema.

Pero el chico se puso muy gilipollas.

2026-05-07 • via Nuitee
S
Suzana • solo_traveller • us
8
2026-05-06 • via Nuitee
F
Feliz • solo_traveller • es
10
2026-05-05 • via Nuitee
H
Hernan • solo_traveller • ve
10
2026-05-04 • via Nuitee
A
Ana • couple • es
9
2026-05-03 • via Nuitee
N
Nacor • couple • es
4
2026-05-03 • via Nuitee
R
Ruben • couple • es
8
Pros:

Muy buena ubicación, cama cómoda, tele y jacuzzi muy bien

Cons:

No tiene ducha aparte del jacuzzi y la ventana de la suite no tiene persiana para tapar la luz al amanecer cuando se duerme .

2026-05-03 • via Nuitee
R
Ruben • solo_traveller • es
3
2026-04-30 • via Nuitee
R
Ruben • solo_traveller • es
3
2026-04-30 • via Nuitee
R
Romero Pulido • family_with_children • es
9
Para repetir
Pros:

Estaba muy limpio

Cons:

Nada ,todo estaba perfecto

2026-04-30 • via Nuitee
S
Sonja • family_with_children • es
8
2026-04-30 • via Nuitee
R
Ruben • solo_traveller • es
3
2026-04-30 • via Nuitee
E
Estefania • solo_traveller • es
10
2026-04-29 • via Nuitee
S
Silva Caamaño • solo_traveller • es
8
2026-04-29 • via Nuitee
G
Gustavo • solo_traveller • es
8
2026-04-29 • via Nuitee
J
Juliette • solo_traveller • fr
8
2026-04-28 • via Nuitee