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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Ironing service
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Board games/puzzles
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Concierge service
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Allergy-free room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Internet access
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Housekeeping on request
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Reception hall
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Japanese garden
Review Highlights
Categories
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Property Description
Cutting-Edge Design and Modern Amenities
Located in London's South Kensington, The Rockwell boasts cutting-edge design and offers free WiFi, flat-screen TVs with BT sports channels, bespoke oak furniture, and luxurious en-suite bathrooms with White Company toiletries.
Stylish Dining Experience
Guests can indulge in modern English cuisine at the stylish garden restaurant, overlooking the landscaped garden. The Rockwell Dining Room offers a contemporary twist on traditional British dishes, complemented by an extensive wine list.
Convenient Location for Exploring
Situated just a 5-minute walk from Earl's Court Tube Station, The Rockwell is the perfect base for exploring London. With popular museums and Harrods department store within walking distance, guests can easily immerse themselves in the city's vibrant culture.
Book your stay at The Rockwell now for a sophisticated boutique hotel experience in the heart of London's South Kensington district.
Different policies apply for group bookings. A nonrefundable deposit of 50% of the total amount is required for group bookings.
Please note, full payment for the free cancelation rates will be due upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
A personal approach, very helpfull staff, nice, quiet and big room compared to other London hotels.
Conveniently located nearby two underground stations and execellent breakfast.
All the staff were excellent and as we arrived late the chef made a special effort to make us a hasty sandwich and fries.
There was no hot water via the shower and no plug in the sink. There were also no coffee/tea facilities.
The room was small, but just about right for 2 people for a couple of days in London. Also the location made up for it. Earl's Court station is just 3-5 mins walk and the road to the station has everything from a pub to restaurants, spas, a grocery place etc. One can also take a nice longish walk all the way to Notting Hill.
Nothing, it met my expectations.
Well-situated location, friendly staff, ample room size, good choice of breakfast options, rooms at the rear of the hotel are quiet.
There was nothing in particular to dislike but suggested areas for improvement are that the furnishings were slightly tired in the room we booked, the pillows were unsupportive and the bedside lamps would benefit from dimmers. A positional shower head would also improve the facilities.
Fair value for money, good location with about 7-10 minute walks to public transportation
Room much smaller than expected or shown in photo, especially the shower. Air conditioner was a small and noisy portable one they didn’t really serve its purpose on the warm days. Also the safe box didn’t work, but staff gave me a key to lock it instead.
Feeling cosy and safe
Attractively refurbished property with clean modern inviting style. Attractive and comfortable use of space.
Location easy to get to from Earls Court tube.
My partner was made to feel v uncomfortable when he arrived after me . He showed reception his driving licence ,my full name and the room I was in number . However they said they had no knowledge of him -40 minutes before I had filled on arrival a form with his name on ! I had to come to reception to verify his identity .
I had absolutely fantastic experience in the last days here. Exceptionally clean and quiet cozy hotel. Very kind and helpful the lady at the reception, always eager to help, I would say it’s one of the best experiences I had in London this year. The price/location/accommodation/attitude - just amazing!
Would definitely recommend to my colleagues!
Wanna thank again the reception lady for her kind support during my stay :)
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Loved how quiet it was! Also, pretty close distance to the tube (which wasn't running due to the strike), and bus station, which we used daily.
The shower didn't drain well. We were there four nights and even after informing reception, it wasn't fixed. There were no curtains, so the light from the city did keep the room quite bright during the night.
Great location
Cosy hotel at a very convenient location. Excellent breakfast.
Street noise.
Excellent staff, comfortable room
Disabled bell didn’t work, wasn’t a major problem for me as staff were very helpful however this should be attended to even if not used very often.
A good place to stay in London. A good location with access to public transport plus local restaurants & pubs. The hotel is comfortable & staff always welcoming & friendly.
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