The Rockwell

Hotels
•
Design Hotels
8.4 (4691 reviews)
181 Cromwell Road , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Board games/puzzles
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Outdated room fittings

Categories

Cleanliness
7.74
Some reviews mentioned issues such as worn towels and mold in the shower, leading to a lower score.
Service
9.21
Numerous comments highlighted the staff's helpfulness and friendliness, suggesting high quality in service.
Location
9.25
Multiple reviews praised the hotel's location as excellent and convenient for accessing local attractions.
Room Quality
7.7
Some reviews indicated issues with room sizes and amenities, such as outdated fittings and a hard bed.
Amenities
8.23
Amenities received mixed feedback, but overall were deemed satisfactory with some areas for improvement.
Value for Money
8.69
Many reviews emphasized the good value for price, despite some minor complaints.
Food and Beverage
7.74
Reviews reflected a range of opinions on breakfast quality with some stating it was inadequate.
Overall Experience
8.61
Overall satisfaction was generally positive, despite some issues affecting rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 13:00

Property Description

Cutting-Edge Design and Modern Amenities

Located in London's South Kensington, The Rockwell boasts cutting-edge design and offers free WiFi, flat-screen TVs with BT sports channels, bespoke oak furniture, and luxurious en-suite bathrooms with White Company toiletries.

Stylish Dining Experience

Guests can indulge in modern English cuisine at the stylish garden restaurant, overlooking the landscaped garden. The Rockwell Dining Room offers a contemporary twist on traditional British dishes, complemented by an extensive wine list.

Convenient Location for Exploring

Situated just a 5-minute walk from Earl's Court Tube Station, The Rockwell is the perfect base for exploring London. With popular museums and Harrods department store within walking distance, guests can easily immerse themselves in the city's vibrant culture.

Book your stay at The Rockwell now for a sophisticated boutique hotel experience in the heart of London's South Kensington district.

Important information:

Different policies apply for group bookings. A nonrefundable deposit of 50% of the total amount is required for group bookings.

Please note, full payment for the free cancelation rates will be due upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 4691 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.61
J
Juraj • family_with_children • hr
9
2026-03-21 • via Nuitee
D
Dursun Emre • couple • tr
10
Otelden çok memnun kaldık, konum, çalışanların ilgi alakaları güleryüzlü ve içten davranışları
Pros:

Çalışanlar başta olmak üzere otelin kendisi, konumu, sunulan hizmet ve ilgi alaka şahaneydi. Zaten bulunduğu konum dolayısıyla kapıdan çıkıp yürüyerek direkt kendinizi Lonrda'nın en iyi cadde ve sokaklarına atıyorsunuz. Hem en güvenli hem de en şık bir konumda bulunmasının yanında ulaşım olarak da inanılmaz iyi bir yerde

Cons:

Hiç olumsuz bir şey söyleyemem, yıllanmış bir İngiliz binası içerisinde bulunan bu otel bence tüm beklentileri karşılıyor.

2026-03-21 • via Nuitee
M
Marlena • couple • de
9
2026-03-20 • via Nuitee
• solo_traveller • us
7
2026-03-20 • via Nuitee
D
David Eliot • solo_traveller • gb
10
Comfortable, friendly and clean. Wonderful value for money!
Pros:

Fantastic location, brilliant breakfast, lovely people and very well kept rooms; which are incredible value for the size and price. Perfect for my business stay, as it was very quiet despite a central location. I will definitely be attempting to book here again!

Cons:

A curtain hook fell off. But that's it. That's my one small peeeve that I really had to thnk about, and it didn't really affect my stay at all. This place is amazing!

2026-03-20 • via Nuitee
G
Geertrui • solo_traveller • be
9
Fijn en klantvriendelijk hotel
Pros:

Het personeel is buitengewoon vriendelijk, het ontbijt heel lekker, de inrichting en het comfort aangenaam. Een fijne, nette en rustige eenpersoonskamer. Een uitstekende prijs-kwaliteit verhouding.

2026-03-19 • via Nuitee
G
Gianfranco • extended_group • it
10
Molto discreto e piu che piacevole. Da raccomandare
Pros:

Eleganza, pulizia tranquillità

Cons:

Nulla

2026-03-18 • via Nuitee
N
Nina • solo_traveller • at
8
2026-03-18 • via Nuitee
W
Weerahannadige Sanduni Dulanika • solo_traveller • gb
10
The best hotel to stay
Pros:

Everything

Cons:

Nothing that I don’t like

2026-03-18 • via Nuitee
B
BRUNO • solo_traveller • pt
9
Pros:

A localização

Cons:

Nada a apontar

2026-03-17 • via Nuitee
L
Lindsay • solo_traveller • gb
8
A perfect one night stay near Earl’s Court
Pros:

I didn’t have breakfast, as I was meeting a friend. The room was comfortable with coffee and tea and biscuits! There was a heater if needed, but I hate overheated room. It was a bit noisy as close to Cromwell hospital, a couple of ambulances during the night, but nothing too noisy. Very helpful staff

Cons:

Not the quietest room! But perhaps all rooms in the Cromwell rd

2026-03-17 • via Nuitee
E
Edwina • solo_traveller • ie
9
Really love this hotel and always stay here when I travel. Friendly staff and beautiful location.
Pros:

Really wonderful location and vibe.

Cons:

The single bed is a little small but great value at the same time!

2026-03-17 • via Nuitee
B
Benjamin • couple • fr
8
2026-03-16 • via Nuitee
T
Toastyshine • solo_traveller • gb
10
Pros:

Really clean, comfortable and well located.

Cons:

...can't think of anything!

2026-03-16 • via Nuitee
B
Boyer • solo_traveller • es
6
Pros:

La ubicación

Cons:

La cama individual, muy muy pequeña, no hay ventana que se pueda abrir.

2026-03-16 • via Nuitee
T
Tiziano • couple • ch
8
2026-03-16 • via Nuitee
J
James • solo_traveller • gb
10
Pros:

Despite being located on a busy road, the secondary double glazing meant that noise was not a problem and I slept well. The superior double room was a very good size and appropriately furnished. Everything was very clean and the staff were very friendly and helpful. The breakfast room was not very large but there was never a problem finding a table and there was a good fresh fruit selection and a hot and cold buffet. I would certainly consider staying here again if I was in the area. The hotel was conveniently situated for transport links.

2026-03-15 • via Nuitee
F
Felix • extended_group • ch
9
2026-03-15 • via Nuitee
R
Rea • couple • gb
9
Pros:

Great location, had a garden room with a small patio area Great for a smoker

Cons:

Nothing to dislike

2026-03-15 • via Nuitee
D
Daniel • solo_traveller • gb
10
2026-03-14 • via Nuitee