Hotel BurgGartenpalais

Hotels
9.2 (1890 reviews)
Herrngasse 26 , Ansbach , de

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Improvement needed on mattress quality
More variety in breakfast options

Categories

Cleanliness
9.01
Rooms very spacious and clean.
Service
9.98
Staff were exceptional and very friendly.
Location
9.52
Doskonała lokalizacja. Very nice location with great access to attractions.
Room Quality
8.47
Matratze war nicht ganz optimal, aber auch nicht völlig schlecht.
Amenities
9
Standard quality for this hotel tier.
Value for Money
8.96
Standard quality for this hotel tier.
Food and Beverage
9.01
Breakfast was superb but could use more variety.
Overall Experience
9.68
We’ll be back! Overall, a lovely experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:35

Property Description

Charming Historic Hotel in Rothenburg's Old Town

Rose Garden and Grand Interiors: Discover the enchanting rose garden and grand interiors with Renaissance details, creating a picturesque setting for your stay.

Luxurious Rooms and Dining: Experience comfort in rooms with modern amenities like flat-screen TVs and enjoy a delicious breakfast buffet in the elegant Bezoldstube.

Convenient Location and Parking: With Rothenburg Train Station nearby and private indoor/outdoor parking, exploring the town is easy and hassle-free.

Book your stay at Hotel BurgGartenpalais for a memorable and delightful experience in Rothenburg's Old Town!

Important information:

when booking more than 5 rooms, different prices and cancellation conditions will apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 10 per day.

Location

Guest Reviews

9.2
Based on 1890 reviews
Cleanliness: 9.01
Service: 9.98
Location: 9.52
Room Quality: 8.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 9.68
P
Patience couple us
10
We enjoyed this hotel staff was friendly and helpful. The location suited our needs and catered to
Pros:

Breakfast was plentiful and delicious.

Cons:

Didn't serve a light supper. But were able to make good recommendation. Monday evening was a difficult night to find an open restaurant. We found one that squeezed us in without a reservation.

2026-04-18 via Nuitee
C
Cheryl solo_traveller us
10
2026-04-18 via Nuitee
R
Ralf couple de
8
Gut gelegen und durchweg zu empfehlen
Pros:

Sehr gut gelegen, sehr sauber und sehr freundliche und hilfsbereite Mitarbeiter.
Das Chalet ist zwar etwas „in die Jahre gekommen“, hat aber im wesentlichen alles was benötigt wird und einiges was nicht erwartet wurde (Ausstattung). Sicherlich ist nur ein kleiner TV vorhanden, aber wer möchte hier schon TV schauen. Super Terrasse ist auch vorhanden. Das Frühstück ist sehr gut und die Spiegeleier Weltklasse

Cons:

Ganz ehrlich, mir hat nichts gefehlt, also was soll ich kritisieren?

2026-04-13 via Nuitee
L
Luciano family_with_children br
10
Experiência incrível!
Pros:

Que charme de acomodação, parecia que estávamos em uma suite de um castelo. Ótima localização, com fácil acesso ao centro e em uma região bastante movimentada por turistas. Destaque para o conforto e a qualidade da cama, além dos excelentes lençóis e amenidades.

2026-04-12 via Nuitee
M
Müller Fiedler couple de
10
2026-04-12 via Nuitee
D
Dmitry family_with_children bg
10
Pros:

Размещение в самом историческом центре, замечательный вид. Приветливый вежливый персонал. Комфортная мебель и оборудование.

2026-04-12 via Nuitee
J
Jorge couple br
10
2026-04-10 via Nuitee
V
Von solo_traveller de
9
Pros:

Top Service. Auch außerhalb des garantierten Service. Suuuuuuper Lage. Alle total lieb.
Top modernes Bad. Viele Tücher. Alles sehr sauber. Frühstücksservice sooo nett.

Cons:

Laute Familie über uns. Kann niemand was für.
Bisserl mehr Licht im Bad wäre gut.

2026-04-10 via Nuitee
T
Timo couple de
10
2026-04-09 via Nuitee
L
Lara couple us
7
Great location and friendly staff!
Pros:

Excellent location and friendly staff

Cons:

The shower only had a half glass enclosure, so it was very difficult to keep water from getting all over the floor. Also, at breakfast, the yogurt was not kept refrigerated for several hours, and it looked like it was turning bad.

2026-04-08 via Nuitee
B
Birgit extended_group de
9
2026-04-06 via Nuitee
A
Alexandros couple gr
9
2026-04-06 via Nuitee
D
Doreen couple de
9
super hotel um rothenburg zu erkunden!
Pros:

sehr sauberes und modernes zimmer, super zentrale lage (marktplatz in 2 minuten zu fuß erreicht), super frühstück, sehr nette mitarbeiter!

Cons:

wir wollten abends gegen 23:30 uhr nochmal was aus dem auto holen, das im hof des hotels stand. leider war alles komplett abgeschlossen, sodass wir nicht mehr in den hof zum auto kamen. einerseits verstehe ich den sicherheitsaspekt, andererseits fand ich das schon seltsam, dass wir nicht einmal mehr an unser eigenes auto kamen…

2026-04-06 via Nuitee
E
Erika couple de
9
Pros:

Das Personal war sehr freundlich und nett. Unsere wünsche wurden im gleich erfüllt.

2026-04-05 via Nuitee
A
Alexander family_with_children us
10
Friendly Staff, Beautiful Rooms.
Pros:

Outstanding Location. Very short walk to all of the things in Rothensburg. It is situated directly against the wall, on the other side of the wall is a beautiful park of the kids to run around.

Cons:

It is very interesting driving to the hotel if you have a car. The streets are narrow.

2026-04-05 via Nuitee
M
Marilia couple br
7
Precisa melhorar controle do aquecimento e resolver problemas de iluminação, mas é bem localizado e tem estacionamento
Pros:

Estacionamento

Cons:

Calefação descontrolada.
Iluminação do banheiro muito ruim: sem luz suficiente para fazer barba ou maquiagem

2026-04-04 via Nuitee
A
Anette extended_group de
10
Komme gerne wieder
Pros:

Die Lage und das nette Personal fühlte mich wie zu Hause

2026-04-03 via Nuitee
L
Lucie family_with_children de
10
Tolles Hotlp
Pros:

Super gemütliches Hotel. Tolles Frühstück und klasse gelegen. Eigener Parkplatz ist auch verfügbar

2026-04-02 via Nuitee
U
Ulrike couple de
10
Wunderbar
Pros:

Tolles Zimmer mit sehr großem, neuen Bad, welches sogar richtig gut beleuchtet war.
Wir haben sogar ein Upgrade erhalten.
Tolles Frühstück, sehr nettes Personal. Eier werden frisch zubereitet.
Lage perfekt und sogar ein eigener Parkplatz hinter dem Haus.
Wir kommen sehr gerne wieder.

2026-04-01 via Nuitee
A
Alisa family_with_children de
9
2026-03-31 via Nuitee