Eugenia de Montijo, Autograph Collection

Hotels
•
Autograph Collection
9 (1517 reviews)
Plaza del Juego de Pelota, 7 , Toledo , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Beautiful room and decor
Cons:
Issues with cleanliness
Poor breakfast options

Categories

Cleanliness
8.39
Noted issues with the bar bathroom cleanliness and lack of replenishment in personal care items.
Service
9.86
Staff received very positive comments, though some pressure during breakfast was mentioned.
Location
9.4
Many reviews praised the hotel's excellent location.
Room Quality
8.35
Some comments about the old bed and pillows affected the perception of room quality.
Amenities
9.38
Great amenities were highlighted, although there were some minor concerns.
Value for Money
8.84
Some reviews mentioned that quality is dropping over time, affecting perceived value.
Food and Beverage
8.39
Concerns were raised about the quality of breakfast options but overall food experience was good.
Overall Experience
9.36
Overall very positive experiences, with customers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:53

Property Description

Luxurious Former Palace Stay

This former palace of the Empress Eugenia de Montijo offers style and comfort in the heart of Toledo, just 200 meters from Toledo Cathedral. Free WiFi is available.

Elegant Classic-Decor Rooms

The classic-decor rooms in the Fontecruz Toledo de Montijo are adorned with hand-made carpets and antique furniture, exuding elegance and charm.

Exquisite Dining Experience

Indulge in local cuisine with seasonal specialties at the hotel's à la carte restaurant, promising a delightful culinary journey for your taste buds.

Toledo Cathedral, Plaza de Zocodover, and Toledo's main shopping area are all within a convenient 10 minutes' walk from the hotel.

Book now for an unforgettable stay at Fontecruz Toledo de Montijo, where luxury meets history in the heart of Toledo.

Important information:

Please note that road access and parking are limited in Toledo. Guests planning to arrive by car are welcome to contact the property for more information using the contact details on the booking confirmation.

Please note that the property reserves the right to preauthorize your credit card anytime after the booking is made.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for free when using an available extra bed.
    People 11 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1517 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
T
Theo • couple • de
10
super Lage, nettes personal
Pros:

Sehr exkl.Interieur und freundliches Personal. Sehr bequeme Betten und exkl.Badezimmer

Cons:

-

2026-04-16 • via Nuitee
M
marti • solo_traveller • es
8
Pros:

De locatie. Je kunt alles te voet bereiken. Ruime badkamer met zeer goede inloopdouche. Comfortabel bed. Fijn dat er er bar en restaurant is met prettige openingstijden.

Cons:

Lawaai van buitenunit van airco onder onze kamer.
Matige wifi zowel in de kamer als in de lobby.

2026-04-15 • via Nuitee
B
Bonnie • solo_traveller • us
10
Pros:

Location and facilities

2026-04-15 • via Nuitee
T
Torregrosa • couple • es
10
Genial
2026-04-13 • via Nuitee
C
Cecilia • couple • br
10
Muito reconfortante,andar muito para explorar a cidade e encontrar aconchego e conforto no hotel
Pros:

Silêncio total,cama muito confortável proporcionando excelentes noites de sono

Cons:

Nada

2026-04-10 • via Nuitee
P
Patricia • couple • ie
10
2026-04-10 • via Nuitee
A
asensio • couple • es
9
fabulosa
Pros:

decoracion, personal, ubicacion..

Cons:

creo que estuvo todo muy bien. no le pongo pegas

2026-04-09 • via Nuitee
R
Rodrigo • family_with_children • es
9
Pros:

Instalaciones y ubicación

Cons:

El.desayuno, acostumbrados a grandes buffet el formato nos resultó no estar en consonancia con la calidad del.hotel

2026-04-06 • via Nuitee
A
Alfredo • couple • es
8
2026-04-04 • via Nuitee
J
Jose • family_with_children • es
3
No puede tener categoría de 5 estrellas
Pros:

El decorado de la entrada.

Cons:

Ventanas sin vistas
No estaba limpio, pasamos varias noches con las mismas sábanas y el retrete sin limpiar.
Acceso en coche muy difícil, no reservan plazas para los clientes en la entrada del hotel.
El desayuno es una estafa, ponen 1 kiwi, 2 fresas y 3 arandanos para dos personas.

2026-04-03 • via Nuitee
F
FREDERIC • family_with_children • ca
10
2026-04-03 • via Nuitee
M
Maria • couple • gr
9
Pros:

The breakfast was good bit not super
I was expecting more local products than a typical breakfast. And more options for sweets and cheese and charcuterie

Cons:

Breakfast

2026-04-01 • via Nuitee
S
Simon • couple • gb
7
2026-03-31 • via Nuitee
K
Katie • couple • gb
8
Excellent location, very comfortable stay
Pros:

Location, comfortable bed, large room - we were upgraded!

Cons:

Breakfast is nice but probably prefer a traditional buffet style as it was quite slow and we couldn’t quite work out how to get exactly what we wanted

2026-03-31 • via Nuitee
A
Amanda • couple • gb
10
Great stay shame about the food.
Pros:

Great location very comfortable and helpful staff.

Cons:

The food was dreadful.

2026-03-30 • via Nuitee
A
Aitziber • family_with_children • es
7
Un hotel bien ubicado que necesita mantenimiento, sin grandes vistas pero con personal agradable
Pros:

La ubicación, cócteles en el hotel muy agradables en el bar, buena decoración y mejor música Regalos de cortesía y personal amable.Habitaciones amplias.

Cons:

las puertas ( marcos) y paredes con falta de mantenimiento,el pulsador del ascensor tb.El desayuno no buffet caro.A pocos metros existe una Cafetería llamada la Sierra con bollería local, muy agradable y ajustada a precios.Las vistas dan a patios interiores.

2026-03-29 • via Nuitee
E
Eugenio • couple • es
8
Agradable
Pros:

El salón de desayunos

Cons:

Se hace necesario realizar reformas de forma constante para tenerlo siempre de forma actualizada

2026-03-28 • via Nuitee
B
Britta • couple • de
10
Sehr komfortabler und schöner Aufenthalt im Zentrum von Toledo.
Pros:

Sehr schön gestaltete Räume. Eine schöne Lobby, die zum Verweilen einlädt, sehr gutes Essen im Restaurant und aufmerksamer und freundlicher Service.

2026-03-28 • via Nuitee
R
Ross • couple • gb
9
Pros:

Special stay

Cons:

Heating went out of control one night

2026-03-27 • via Nuitee
M
Makarand • couple • ae
9
Overall .. great place and super staff
Pros:

Very central

Cons:

The housekeeping department can do better … in terms of ensuring that the basic needs (creamer/sugar) are replenished.

2026-03-27 • via Nuitee