Eugenia de Montijo, Autograph Collection

Hotels
Autograph Collection
9 (1602 reviews)
Plaza del Juego de Pelota, 7 , Toledo , es

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Beautiful room and decor
Cons:
Issues with cleanliness
Poor breakfast options

Categories

Cleanliness
8.39
Noted issues with the bar bathroom cleanliness and lack of replenishment in personal care items.
Service
9.86
Staff received very positive comments, though some pressure during breakfast was mentioned.
Location
9.4
Many reviews praised the hotel's excellent location.
Room Quality
8.35
Some comments about the old bed and pillows affected the perception of room quality.
Amenities
9.38
Great amenities were highlighted, although there were some minor concerns.
Value for Money
8.84
Some reviews mentioned that quality is dropping over time, affecting perceived value.
Food and Beverage
8.39
Concerns were raised about the quality of breakfast options but overall food experience was good.
Overall Experience
9.36
Overall very positive experiences, with customers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:53

Property Description

Luxurious Former Palace Stay

This former palace of the Empress Eugenia de Montijo offers style and comfort in the heart of Toledo, just 200 meters from Toledo Cathedral. Free WiFi is available.

Elegant Classic-Decor Rooms

The classic-decor rooms in the Fontecruz Toledo de Montijo are adorned with hand-made carpets and antique furniture, exuding elegance and charm.

Exquisite Dining Experience

Indulge in local cuisine with seasonal specialties at the hotel's à la carte restaurant, promising a delightful culinary journey for your taste buds.

Toledo Cathedral, Plaza de Zocodover, and Toledo's main shopping area are all within a convenient 10 minutes' walk from the hotel.

Book now for an unforgettable stay at Fontecruz Toledo de Montijo, where luxury meets history in the heart of Toledo.

Important information:

Please note that road access and parking are limited in Toledo. Guests planning to arrive by car are welcome to contact the property for more information using the contact details on the booking confirmation.

Please note that the property reserves the right to preauthorize your credit card anytime after the booking is made.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for free when using an available extra bed.
    People 11 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1602 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
D
David couple pt
10
A beautiful palace in the middle of the old town. An interesting drive navigating very narrow street
2026-07-17 via Nuitee
M
MikeyR999 Family Manchester, Greater Manchester, England
6
Warning if you take your dog
Pros:

They don’t tell you before hand but if you take your dog they charge you €90 for extra cleaning.

2026-07-13 via Tripadvisor
C
CRISTINA couple es
9
2026-07-12 via Nuitee
G
Gleni extended_group it
10
2026-07-12 via Nuitee
N
Natália solo_traveller br
10
Pros:

O serviço foi excelente, o quarto maravilhoso, bastante espaçoso

Cons:

N/A

2026-07-10 via Nuitee
A
Ava couple us
10
El hotel es lindísimo-no puedo esperar más. La recepcionista marjo era fenomenal!! Me recomendó unos sitios muy lindos y
2026-07-10 via Nuitee
E
Elaine solo_traveller ch
9
Great experience
Pros:

Very well maintained, beautiful property

Cons:

Liked everything

2026-07-09 via Nuitee
G
Guilherme extended_group br
9
2026-07-08 via Nuitee
I
Ivi couple cr
10
Fenomenal
Pros:

Todo, simplemente espectacular

Cons:

Nada

2026-07-08 via Nuitee
G
Guilherme couple br
9
2026-07-08 via Nuitee
E
eve extended_group fr
7
Agréable
Pros:

La vue était sur un immeuble en face de ma chambre
Le hall d accueil est superbe bien climatisé

Cons:

Le personnel n est pas très souriant et pas très bilingue

2026-07-06 via Nuitee
C
Carol extended_group pt
10
Pros:

Excellent central location, although driving on some narrow roads is necessary. I appreciate the secured wifi. Lovely facility. Very helpful staff.

Cons:

Parking structure is nearby but quite tight quarters.

2026-07-05 via Nuitee
M
massimo solo_traveller au
8
Pros:

Close to the royal palace.

Cons:

Nothing in particular

2026-07-05 via Nuitee
L
Leti couple es
10
Experiencia muy grata, volveremos!
Pros:

Hemos tenido una experiencia muy agradable. El lobby es precioso, un espacio con mucho encanto donde estuvimos tomando un cóctel y disfrutando del muy buen ambiente que había. El desayuno nos sorprendió gratamente: todo era casero, de gran calidad y realmente delicioso. Además, los baños son amplios, modernos y completamente nuevos, lo que aporta un plus de comodidad a la estancia. Sin duda, un hotel muy recomendable y al que nos encantaría volver.

2026-07-04 via Nuitee
B
Bart solo_traveller be
7
2026-07-04 via Nuitee
A
AINHOA couple es
10
Excepcional
Pros:

Llegamos en tren a Toledo y desde la estación tardamos menos de 10 minutos en taxi. Cuando llegamos era muy temprano y no tenían la habitación libre, pero nos cogieron el teléfono para avisarnos, nos fuimos a dar una vuelta por la ciudad, la catedral está a cinco minutos, las sinagogas y el museo del Greco todo muy cerca. Nos llamaron cuando estuvo lista la habitación, cosa que agradecimos. El lobby es precioso y estaba muy animado. El desayuno nos encantó, te ponen unos platitos con una selección de salados y dulces casero, muy bien de cantidad y calidad. El personal muy amable, nos sentimos muy a gusto y muy cuidados. A tener en cuenta en Toledo.

2026-07-03 via Nuitee
T
Tan extended_group sg
10
2026-07-03 via Nuitee
J
Jose couple es
10
Nuevamente gran experiencia.
Pros:

La habitación y el colchón fueron muy acogedores.
El restaurant me pareció formidable. la ubicacion del hotel es inmejorable. el servicio y el ambiente que hay me gusto muchisimo.

2026-07-02 via Nuitee
M
Mara family_with_children es
10
Como en casa
Pros:

Fue una estancia genial. Todo el personal muy amable y profesional. Desayuno diferente con productos caseros y de buena calidad. El bar del lobby muy tranquilo y con unos cocteles muy buenos. Fuimos con un perrito y nos pusieron una camita para él, un detalle. Agradecimiento especial a Javier que nos ayudó con las maletas y acompañó a la habitación.

Cons:

A pesar de la dificultad de aparcamiento al tratarse de un casco histórico, desde la recepción te informan previamente a la llegada donde puedes aparcar y la mejor forma para llegar al hotel.

2026-07-02 via Nuitee
L
Luis couple es
10
Pros:

El lobby del hotel es una maravilla.Precioso. La barra del bar está muy bien. Cócteles muy atractivos y ostras con champán por copas.Excelentes
Recomendable aparcar el coche en parking a 50 metros del hotel. No tocar el coche, el hotel está céntrico y muy bien situado
Empleados muy profesionales y amables

Cons:

Sinceramente todo fue excelente

2026-07-01 via Nuitee