Eugenia de Montijo, Autograph Collection

Hotels
•
Autograph Collection
9 (1539 reviews)
Plaza del Juego de Pelota, 7 , Toledo , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Beautiful room and decor
Cons:
Issues with cleanliness
Poor breakfast options

Categories

Cleanliness
8.39
Noted issues with the bar bathroom cleanliness and lack of replenishment in personal care items.
Service
9.86
Staff received very positive comments, though some pressure during breakfast was mentioned.
Location
9.4
Many reviews praised the hotel's excellent location.
Room Quality
8.35
Some comments about the old bed and pillows affected the perception of room quality.
Amenities
9.38
Great amenities were highlighted, although there were some minor concerns.
Value for Money
8.84
Some reviews mentioned that quality is dropping over time, affecting perceived value.
Food and Beverage
8.39
Concerns were raised about the quality of breakfast options but overall food experience was good.
Overall Experience
9.36
Overall very positive experiences, with customers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:53

Property Description

Luxurious Former Palace Stay

This former palace of the Empress Eugenia de Montijo offers style and comfort in the heart of Toledo, just 200 meters from Toledo Cathedral. Free WiFi is available.

Elegant Classic-Decor Rooms

The classic-decor rooms in the Fontecruz Toledo de Montijo are adorned with hand-made carpets and antique furniture, exuding elegance and charm.

Exquisite Dining Experience

Indulge in local cuisine with seasonal specialties at the hotel's à la carte restaurant, promising a delightful culinary journey for your taste buds.

Toledo Cathedral, Plaza de Zocodover, and Toledo's main shopping area are all within a convenient 10 minutes' walk from the hotel.

Book now for an unforgettable stay at Fontecruz Toledo de Montijo, where luxury meets history in the heart of Toledo.

Important information:

Please note that road access and parking are limited in Toledo. Guests planning to arrive by car are welcome to contact the property for more information using the contact details on the booking confirmation.

Please note that the property reserves the right to preauthorize your credit card anytime after the booking is made.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for free when using an available extra bed.
    People 11 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1539 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
C
Cassanda • solo_traveller • au
7
Mediocre stay
Pros:

The location is good, we walked to everything. The shower was great.

Cons:

You could hear other guests in the hallway very clearly, we were woken up frequently. The room was also a bit run down.

2026-05-09 • via Nuitee
G
Garza • solo_traveller • mx
10
2026-05-08 • via Nuitee
E
Elena • extended_group • es
10
Calidad y confort en el centro de Toledo.
Pros:

Me han encantado todo. El desayuno es un lujo: servido en la mesa con mimo. Mucha calidad en los productos. La cama y la almohada muy cómodas, limpieza exquisita. Además, nos habían subido el equipaje a nuestra habitación porque, cuando llegamos, no estaba aún disponible aquella y tuvimos que dejarlo en recepción.

2026-05-07 • via Nuitee
D
DONPAR • solo_traveller • fr
10
Pros:

Brautiful hotel in a perfect location. Our room was lovely with an extremely comfortable bed and beautiful decor. The breakfast was delicious and included in the price which was very reasonable given the luxurious nature of the hotel. We were delighted and would highly recommend it.

2026-05-05 • via Nuitee
P
PIERRE • couple • gp
9
Belle découverte
Pros:

La qualité du lieu, la chambre, l’amabilité du personnel, la qualité de la nourriture

2026-05-03 • via Nuitee
E
Elena • solo_traveller • gb
8
2026-05-03 • via Nuitee
Y
YOLANDA • solo_traveller • es
9
Pros:

Habitación grande con una mesa y dos butacas muy cómodas y baño muy amplio con una gran ducha

Cons:

.

2026-05-02 • via Nuitee
C
Catherine • couple • gb
8
Fine for a couple of days
Pros:

The location

Cons:

The restaurant

2026-05-01 • via Nuitee
E
Elgin • couple • de
3
Woher hat dieses Hotel so viele Sterne?
Pros:

Die Lage war ruhig und nahe am Zentrum

Cons:

Hoteleingang und Lobbi riechen nach Chlor und etwas nach Toilette. Hotel ist schlecht gesichert. Jeder kann ohne Schlüsselkarte mit den Aufzug in alle Etagen fahren. 30cm unter unserem Fenster war ein Gulli, der öfters übel roch. Mehrere Zummerfenster gehen zum ehemaligen Innenhof auf, der überdacht ist, so dass auch andere Hotelgäste durch das Fenster bequem einsteigen könnten. Fenster öffnen fiel deshalb komplett aus.
Unsere Bitte nach einem anderen Zimmer wurde unfreundlich abgelehnt. Erst als ich sagte, dass ich eine Bewertung schreibe, wurde uns ein höher gelegenes Zimmer gegeben.

2026-05-01 • via Nuitee
F
Frank Boot • extended_group • be
8
2026-04-28 • via Nuitee
L
Lale • extended_group • tr
6
Will try another place in the old town next time.
Pros:

The location was very good in terms of walking around the old city. We chose the hotel for the location, and it was very good in that aspect.

Cons:

Breakfast (not included in our price) was € 29 pp. Extremely high for what we ended up getting. At check-in, were told to make a reservation for our group of 9, which we did, through the reception. The next morning, there was no reservation. they forgot to tell the breakfast team. The breakfast team consisted of two young women trying frantically to serve made to order breakfast for all the guests!! This is the reason there are buffet breakfasts!! Not everything can come on time, cold eggs are served, some plates did not arrive etc. If Marriott cannot afford more help, they should not try to be fancy. Also, we received only a half liter of water for the two of us in the room, and that's only for the first night. Pretty stingy for a five-star.

2026-04-27 • via Nuitee
C
Claudia • couple • tr
6
Dissapointing
Pros:

Nice Deco, location

Cons:

The breakfast was a disaster, the waitresses were very polite but poor girls could not manage with the demand, only two to serve the pick hour, imposible. The breakfast was very poor for the cost of 29 euros, no buffet so everything came late and cold, we gave it back after waiting for a long time. Very dissapointing. Rooms very small, no place to put one suitcase so we put it in The bathroom ‘s floor.

2026-04-27 • via Nuitee
J
Jolene • couple • us
10
Pros:

Everything was amazing

2026-04-25 • via Nuitee
E
Eduardo • family_with_children • cl
7
very good except for
Pros:

place, room, location

Cons:

restaurant personel tone

2026-04-23 • via Nuitee
G
Gorka • solo_traveller • es
10
2026-04-22 • via Nuitee
T
Theo • couple • de
10
super Lage, nettes personal
Pros:

Sehr exkl.Interieur und freundliches Personal. Sehr bequeme Betten und exkl.Badezimmer

Cons:

-

2026-04-16 • via Nuitee
B
Bonnie • solo_traveller • us
10
Pros:

Location and facilities

2026-04-15 • via Nuitee
M
marti • solo_traveller • es
8
Pros:

De locatie. Je kunt alles te voet bereiken. Ruime badkamer met zeer goede inloopdouche. Comfortabel bed. Fijn dat er er bar en restaurant is met prettige openingstijden.

Cons:

Lawaai van buitenunit van airco onder onze kamer.
Matige wifi zowel in de kamer als in de lobby.

2026-04-15 • via Nuitee
T
Torregrosa • couple • es
10
Genial
2026-04-13 • via Nuitee
C
Cecilia • couple • br
10
Muito reconfortante,andar muito para explorar a cidade e encontrar aconchego e conforto no hotel
Pros:

Silêncio total,cama muito confortável proporcionando excelentes noites de sono

Cons:

Nada

2026-04-10 • via Nuitee