Eugenia de Montijo, Autograph Collection

Hotels
•
Autograph Collection
9 (1568 reviews)
Plaza del Juego de Pelota, 7 , Toledo , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Beautiful room and decor
Cons:
Issues with cleanliness
Poor breakfast options

Categories

Cleanliness
8.39
Noted issues with the bar bathroom cleanliness and lack of replenishment in personal care items.
Service
9.86
Staff received very positive comments, though some pressure during breakfast was mentioned.
Location
9.4
Many reviews praised the hotel's excellent location.
Room Quality
8.35
Some comments about the old bed and pillows affected the perception of room quality.
Amenities
9.38
Great amenities were highlighted, although there were some minor concerns.
Value for Money
8.84
Some reviews mentioned that quality is dropping over time, affecting perceived value.
Food and Beverage
8.39
Concerns were raised about the quality of breakfast options but overall food experience was good.
Overall Experience
9.36
Overall very positive experiences, with customers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:53

Property Description

Luxurious Former Palace Stay

This former palace of the Empress Eugenia de Montijo offers style and comfort in the heart of Toledo, just 200 meters from Toledo Cathedral. Free WiFi is available.

Elegant Classic-Decor Rooms

The classic-decor rooms in the Fontecruz Toledo de Montijo are adorned with hand-made carpets and antique furniture, exuding elegance and charm.

Exquisite Dining Experience

Indulge in local cuisine with seasonal specialties at the hotel's à la carte restaurant, promising a delightful culinary journey for your taste buds.

Toledo Cathedral, Plaza de Zocodover, and Toledo's main shopping area are all within a convenient 10 minutes' walk from the hotel.

Book now for an unforgettable stay at Fontecruz Toledo de Montijo, where luxury meets history in the heart of Toledo.

Important information:

Please note that road access and parking are limited in Toledo. Guests planning to arrive by car are welcome to contact the property for more information using the contact details on the booking confirmation.

Please note that the property reserves the right to preauthorize your credit card anytime after the booking is made.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for free when using an available extra bed.
    People 11 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1568 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
L
LMPCtravels • Family
8
Very nice boutique hotel in good location in old town Toledo
Pros:

Eugenia De Monitjo is a lovely hotel in old town Toledo. It's a great location for exploring the old town and is within walking distance of many of Toledo's attractions and restaurants. We had two rooms for our family of four. The rooms were beatifully decorated and very clean, but they were on the small-side, as were the bathrooms. Beds were very comfortable, rooms were quiet, and room amenities were good (robes/slippers, mini-fridge, hair dryer, iron, in-room safe, bath products, etc.) Our rooms did not have views and overlooked the interior courtyard. Bedrooms and bathrooms had good lighting and a/c. Lobby and bar is really nice, and breakfast was delicious with good service. Parking is a bit of a hassle - the hotel does not have parking nor do they offer valet parking. You can park at a public garage for a fee. There is a public garage about a block or two away, but it fills quickly - that's what happened to us, so we had to park in a garage much further from the hotel. Front desk staff was courteous. Our rooms were not ready when we arrived (we arrived prior to check-in time.) The hotel held our luggage for us, but they did not store it away. It sat next to the front desk the whole time, which we didn't care for. We got drinks in the lobby bar prior to dinner (very nice bar,) and there must have been a new bartender working as my husband ordered a gin martini and it was served warm...One thing to note is that the floor of the bathroom is VERY slippery when wet. I went to a hang towel and was wearing a pair of the complimentary bedroom slippers. Well, "slippers" is the appropriate name as there was some water outside of the shower as my husband had just taken a shower, and I almost fell hard on my backside from the slippery floor (the floors are white and look lovely, but it's hard to tell if they are wet or not.) I caught myself on the shower partition with my arm and fortunately didn't fall. But I have a huge bruise on the outside of my forearm as a result. Overall, we had a good experience and would recommend Eugenia De Montijo Hotel.

2026-06-27 • via Tripadvisor
E
Erica Cristina • couple • it
9
Pros:

Atendimento excelente!

Cons:

Restaurante no almoço. O café da manhã é bom, mas não tem muitas variedades.

2026-06-26 • via Nuitee
C
Célia • couple • be
2
Déception totale!
Pros:

Emplacement dans le centre historique

Cons:

Absolument pas dog-friendly.
L’hôtel accepte officiellement les chiens, mais nous avons découvert seulement à notre arrivée qu’un supplément de 90 € pour le séjour était exigé pour notre chien, même si nous restions seulement 1 nuit, soit près de 40 % du prix de la chambre, sans aucune information tarifaire préalable.
De plus, notre chien n’était autorisé nulle part dans l’hôtel, dès lors qu’il s’agissait d’espaces avec boissons ou nourriture. Autant dire qu’il était pratiquement interdit de séjour.
Nous voyageons très régulièrement avec notre chien et n’avons jamais été aussi déçus de l’accueil réservé à notre animal. Dans ces conditions, il vaudrait mieux ne pas accepter les chiens du tout, plutôt que d’appliquer des tarifs exorbitants sans transparence tarifaire.
À titre de comparaison, nous avons séjourné le lendemain dans un autre hôtel 5 étoiles : le supplément pour notre chien était de 25 € par nuit, un panier et des bols étaient déjà installés dans la chambre, et il pouvait nous accompagner partout dans l’hôtel, à l’exception du spa. Une vraie politique dog-friendly.
Par ailleurs, notre chambre n’était pas prête à 19h. Après avoir monté nous même toutes nos valises, nous avons dû changer de chambre et d’étage et tout transporter à nouveau.
Enfin, la chambre ne justifiait absolument pas son prix : tapis taché, finitions de salle de bain médiocres, trous dans l’édredon.
Cet établissement ne mérite clairement pas ses 5 étoiles et doit revoir sa politique concernant les animaux.
Nous ne reviendrons pas dans cet hôtel, c’est certain!

2026-06-25 • via Nuitee
F
Fabio • couple • co
10
Noches de la ciudad imperial
Pros:

Todo

Cons:

Nada

2026-06-24 • via Nuitee
S
SANDRA MARIA • couple • es
10
Buen servicio y excelente comodidad
2026-06-23 • via Nuitee
D
Dulce • solo_traveller • es
10
Pros:

El hotel en general.La habitación muy bonita

2026-06-20 • via Nuitee
L
Luciana • couple • ar
10
Genial estadía !
Pros:

Todo divino impecable!

Cons:

Nada !

2026-06-16 • via Nuitee
J
Jose luis • couple • es
9
2026-06-13 • via Nuitee
I
I. • couple • nl
8
Sfeervol hotel in het centrum van Toledo
Pros:

Locatie, sfeervolle uitstraling, uitstekende service

Cons:

Zeer beperkte keuze van het ontbijt. Past niet bij een hotel in deze categorie.

2026-06-12 • via Nuitee
A
Angela • family_with_children • us
10
2026-06-12 • via Nuitee
6
625martinez • Couples • Boca Raton, Florida
10
Location
Pros:

Tremendous value,phenomenal location. Public Parking lot around the corner.. excellent staff and very very nice rooms

2026-06-09 • via Tripadvisor
M
Maria • couple • es
1
Un hotel de gran nivel pero si se te queda algo en la habitación, desaparece.
2026-06-07 • via Nuitee
A
Anne • couple • au
9
Wonderful hotel, beautifully presented in a great location in an amazing city.
Pros:

This was a gorgeous property - interior design and amenities were superb. It had a wonderful feel throughout the public areas.

The staff could not have been more friendly & helpful, the location was 10/10 for us and we had a lovely room.

Public parking was very close by.

Cons:

No complaints - all was above expectations.

2026-06-06 • via Nuitee
Z
zoeanddavid • Solo travel • London, England
10
Beautiful, welcoming, comfortable and clean.
Pros:

I stayed 5 days here and was so impressed with the welcome of the team - who couldn’t do enough. They were so friendly and kind, bringing or finding me anything I needed.
I also appreciated the lovely room with a tiny balcony (a big deal in such a packed city), and the lively and beautiful lobby. Also, the gym was just big enough to work perfectly for me and was only busy one day.

I want to particularly acknowledge Sara on reception, who was amazing; so kind and helpful.

2026-06-05 • via Tripadvisor
R
RICARDO • couple • es
10
2026-06-05 • via Nuitee
A
Angel Daniel • solo_traveller • ar
10
Muy recomendable
Pros:

El estilo que conserva y la tranquilidad

2026-06-04 • via Nuitee
A
Alessio • solo_traveller • it
10
2026-06-03 • via Nuitee
P
Philip • extended_group • gb
7
Nice location needs should be 4star
Pros:

Location, good aircon

Cons:

Room are tired needs a refurb, no outdoor space at all, cramped breakfast space when a big restaurant room is available but they choose not to use it, poor breakfast

2026-06-01 • via Nuitee
L
Lynda • couple • nz
9
Pros:

Pleasant with nice lounge area

2026-05-30 • via Nuitee
M
Max • solo_traveller • kh
7
Pros:

Location was great. Easy walking into the city.

Cons:

The smell of detergent was everywhere. They need to change the product used or use less of it. The place smelled like a hospital corridor. The breakfast was also disappointing. While it was imaginatively plated like high tea, the quality was very low. I would not recommend anyone ordering it.

2026-05-27 • via Nuitee