Altstadt Hotel

Hotels
7.2 (236 reviews)
St. Anna Gasse 9 , Heidelberg , DE

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Hiking
Laundry
Express check-in/check-out
Cycling
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Issues with cleanliness
Rude service from some staff
Small bathrooms

Categories

Cleanliness
5.85
Comments indicated a lack of cleanliness, with mentions of dust and discomfort with the bed.
Service
7.82
Majority of reviews highlighted positive experiences with staff, although there was mention of rude service.
Location
8.35
The location was frequently praised as perfect and central.
Room Quality
6.81
Rooms were described as cozy but also had issues with size and comfort.
Amenities
7.34
Amenities were found acceptable but lacking in certain areas like breakfast options for vegans.
Value for Money
6.8
While the hotel provided good value in terms of location, there were complaints about the basic nature of the offerings.
Food and Beverage
7.35
Breakfast was highlighted positively, offering a large selection but lacking options for vegan guests.
Overall Experience
7.32
Overall experience was satisfactory, with mixed feelings about cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:22

Property Description

Convenient Location in Old Town District
Situated in the heart of Heidelberg's Old Town, our hotel offers easy access to the main shopping area, ensuring a delightful stay filled with exploration and convenience.

Comfortable Rooms with Free Wi-Fi
Relax in our cozy rooms equipped with private bathrooms, providing the perfect retreat after a day of sightseeing. Stay connected with our complimentary Wi-Fi service available throughout the property.

Accessible to City Attractions
With the Bismarckstraße tram stop just a stone's throw away, discovering the city's charm is effortless. Explore Heidelberg's key attractions with the convenience of nearby public transportation.

Book your stay at Altstadt Hotel now for a memorable experience in Heidelberg!

Important information:

The reception is open Monday-Friday 07:30-20:00, Saturday 08:00-20:00 and Sunday 08:00-14:00.

Please note that WiFi is provided free of charge in principle. However the property does not accept any liability for WiFi being unavailable or weak at any given moment.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Location

Guest Reviews

7.2
Based on 236 reviews
Cleanliness: 5.85
Service: 7.82
Location: 8.35
Room Quality: 6.81
Amenities: 7.34
Value for Money: 6.8
Food and Beverage: 7.35
Overall Experience: 7.32
J
Jonathan • solo_traveller • il
6
Pros:

המיקום

Cons:

חדר קטן וצר כך שבמקום מיטת טווין המיטות היו בטור נפרדות אחת מהשניה

2026-09-19 • via Nuitee
R
Renate • solo_traveller • de
7
Pros:

Zimmer war groß.Hotel war direkt in der Altstadt.

Cons:

Kein Aufzug.Frühstücksbuffet eher klein.

2026-09-19 • via Nuitee
G
Gottfried und Viola • solo_traveller • de
3
2026-09-19 • via Nuitee
M
Miranda • solo_traveller • nl
6
Als je het alleen voor de locatie doet
Pros:

De locatie, midden in de stad. Alleen er staat dat je er kan parkeren. Dat is als je de parkeergarage pakt die 100 meter verder zit en 20 euro per dag kost

Cons:

Het gordijn was kapot, waardoor we met een haarklip deze dicht moest maken. Het matras lag niet goed, was hard en de randen stonden omhoog

2026-09-18 • via Nuitee
L
Lis • couple • dk
9
God og hyggelig betjening🥰
Cons:

Manglende elevator til tredje sal:-)😁

2026-09-14 • via Nuitee
F
Felix • solo_traveller • de
9
Pros:

Meine Hotelbewertung:

Schönes, sauberes Zimmer in zentraler Lage. Die Betten waren super bequem und wir haben uns sehr wohlgefühlt. Ein paar Kleiderhaken bzw. eine kleine Garderobe im Eingangsbereich und mehr Ablagefläche im Bad wären von Vorteil. Auch ein Kühlschrank im vorhandenen Schränkchen wäre praktisch gewesen. Insgesamt aber ein schöner Aufenthalt!

2026-09-07 • via Nuitee
M
Matthias • solo_traveller • de
8
2026-09-06 • via Nuitee
K
Kamil • solo_traveller • pl
1
2026-08-09 • via Nuitee
Z
Zhaojun • solo_traveller • cn
8
Pros:

地理位置优越

2026-08-07 • via Nuitee
D
Doris • solo_traveller • ch
8
2026-08-07 • via Nuitee
F
Francesca • family_with_children • ch
7
Pros:

la stanza era spaziosa

Cons:

il rumore dei dintorni che proveniva da fuori purtroppo é durato fino a notte fonda

2026-08-05 • via Nuitee
J
Jasmin • solo_traveller • de
7
Tolle Lage und saubere Unterkunft!
Pros:

Sehr sauber. Alles da was man so brauchte.

Cons:

Leider war es ziemlich warm dort.
Nur ein kleines Fenster zum Innenhof zum Lüften. Der Ventilator war auf jeden fall nützlich.

2026-08-02 • via Nuitee
Y
Yıldız • solo_traveller • tr
10
2026-07-25 • via Nuitee
D
De Ruiter • solo_traveller • nl
7
Prima hotel voor 1 overnachting
Pros:

Dichtbij het centrum

Cons:

Erg warm op de kamer.

2026-07-24 • via Nuitee
H
Heinz SCHNECKE • solo_traveller • de
7
2026-07-23 • via Nuitee
S
Sylviane • family_with_children • fr
2
Situation "stressante" lorsqu'on ne maîtrise pas parfaitement la langue
Pros:

Position centrale de l'hotel

Cons:

Avoir dû appeler la police pour régler un désaccord avec le propriétaire de l'établissement cela en présence des enfants.
Il existe des solutions plus commerciales pour régler des problèmes.

2026-07-20 • via Nuitee
M
Marion • solo_traveller • de
7
Pros:

Sauber, zweckmäßig, kein Klima, Zentrum
Kleines Frühstück

2026-07-19 • via Nuitee
V
Valentina • solo_traveller • pl
7
Pros:

Schönes großes Zimmer. Sehr citynahe.Gutes Frühstück

Cons:

Es gab nichts.

2026-07-19 • via Nuitee
R
Rosanna • solo_traveller • fr
8
2026-07-19 • via Nuitee
F
Fredrik • family_with_children • se
8
2026-07-14 • via Nuitee