Hotel Cristal Caldas

Hotels
8.4 (1230 reviews)
Rua António Sérgio , Caldas da Rainha , pt

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Children allowed

Facilities

Non-smoking rooms
Swimming pool
Restaurant
Room service
Lift / Elevator
Fax/photocopying
Non-smoking throughout
Shuttle service (additional charge)
Kid meals
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Good breakfast
Cons:
Noise from streets
Bathroom cleanliness issues
Insufficient parking

Categories

Cleanliness
7.98
Some reviews mentioned a slightly dirty bathtub and issues with the cleaning.
Service
8.95
Numerous positive comments about the staff being friendly and helpful.
Location
8.99
The hotel is well-located near the city center, highly rated by multiple guests.
Room Quality
7.94
Comfortable rooms but mentions of rooms being slightly too warm and issues with pillows.
Amenities
7.97
Amenities were generally acceptable, but some guests wished for a better restaurant and more elevators.
Value for Money
8.43
Good value noted by several guests, especially for the quality of breakfast.
Food and Beverage
8.48
The breakfast received positive feedback, though some noted room for improvement.
Overall Experience
8.45
Overall a very pleasant stay, with high marks for comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:31

Property Description

Central Location and Nearby Attractions
Located in the heart of Caldas da Rainha, Hotel Cristal Caldas is just a short stroll away from the historic Igreja de São Pedro and convenient public transportation, making exploring the city a breeze.

Dining and Leisure Options
Indulge in authentic Portuguese cuisine at the hotel's restaurant, or unwind with a drink at the bar. Guests can also enjoy a refreshing swim in the outdoor pool or take advantage of nearby activities such as golfing and hot springs.

Comfortable Accommodation and Modern Amenities
The spacious rooms at Hotel Cristal Caldas feature simple yet cozy furnishings, a work desk, and private bathrooms. With free Wi-Fi in public areas, guests can stay connected throughout their stay.

Experience the charm of Caldas da Rainha at Hotel Cristal Caldas. Book now for a memorable stay!

Important information:

Please note that guests with non refundable bookings should include their invoicing details (name, address and VAT number) in the Special Requests box during the reservation process.
Please note that at check-in guests will be asked to present the credit card used to guarantee the reservation.
If you do not have the card in your possession, the total amount must be paid with another card or in cash, and then the amount initially charged is returned to the reservation card.When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Sep 1, 2025 until Tue, Jun 30, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1230 reviews
Cleanliness: 7.98
Service: 8.95
Location: 8.99
Room Quality: 7.94
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.45
T
Tiago • couple • pt
8
Excelente qualidade/preço 👌
Pros:

Staff simpático e atencioso;
Limpeza do quarto;
Variedade e bom pequeno almoço;
Dimensões e comodidades.

Cons:

O colchão da cama necessita de substituição pois encontra-se bastante deformado e inclinado dando uma noite péssima de "não" descanso. Já é a 3a ou 4a estadia neste hotel e foi a 2a vez com esta má experiência que destoa de tudo o resto que é excelente.

2026-04-11 • via Nuitee
R
Rodrigo • family_with_children • pt
8
Pros:

Do detalhe dos pasteis de nata no quarto á chegada....mas deviam estar embalados e não simplesmente em cima de um prato.

Cons:

Podia ter águas de cortesia em vez dos pasteis de nata.

2026-04-10 • via Nuitee
R
Ricardo • couple • pt
10
2026-04-09 • via Nuitee
A
Amanda • family_with_children • pt
8
2026-04-08 • via Nuitee
V
Ventura • couple • pt
10
2026-04-08 • via Nuitee
• family_with_children • pt
10
2026-04-07 • via Nuitee
T
Teves • couple • pt
7
Boa relação preço/qualidade
Pros:

O conforto das camas

2026-04-06 • via Nuitee
T
Teixeira • couple • pt
10
Pros:

Boa noite
Venho por meio informar que foi dos melhores hotéis que encontrei em Portugal, estava tudo excelente desde as instalações, limpeza e refeições e não esquecendo a simpatia dos funcionários um profissionalismo acima da média
Os meus sinceros parabéns
Carlos Teixeira

2026-04-06 • via Nuitee
I
Inês Vilhais • couple • pt
8
Pros:

Receção, simpatia staff

Cons:

Vista

2026-04-06 • via Nuitee
R
rmpinheiro • family_with_children • pt
8
Pros:

Quite good hotel for the price paid, comfortable, nice localization for what we needed. Staff always willing to help and to bring good mood.

Cons:

Lack of a parking lot (we have to put the car a bit far, in a cold night), and some of the option (e.g. chocolate) were not working in the machine during the breakfast.

2026-03-30 • via Nuitee
F
Francisco • couple • pt
10
Tranquila e relaxante.
Pros:

Localização e simpatia do staf.

2026-03-30 • via Nuitee
M
Mota • couple • pt
10
2026-03-29 • via Nuitee
A
Ana Freitas • couple • pt
6
Almofada pessima, colchão com cova...
Pros:

Higiene

Cons:

Colchão encovado , buraco na z9na das costas, almofada péssima, com enchimento de bocados de espuma...super desconfortável, e nem 1 garrafa de água barata que fosse tinha...

2026-03-29 • via Nuitee
A
António • extended_group • pt
8
2026-03-29 • via Nuitee
E
Elisete • family_with_children • pt
9
Pros:

Limpeza. Estava limpo e cheirava a limpo.

Cons:

As bebidas do jantar não estão incluídas na tarifa de meia pensão.

2026-03-29 • via Nuitee
I
Isabel • solo_traveller • pt
8
Estava tudo impecável!
2026-03-29 • via Nuitee
C
Cardoso da Costa • couple • pt
7
Pros:

Conforto do quarto, cama e simpatia do staff

Cons:

O aquecimento da água do banho não funciona bem

2026-03-29 • via Nuitee
A
Américo • family_with_children • pt
9
Excelente.
Pros:

Quartos largos

Cons:

Nada a referir.

2026-03-26 • via Nuitee
S
solrac63 • couple • pt
8
Top
Pros:

Simpatia e eficiencia dos funcionarios.

Deco piso 0

2026-03-25 • via Nuitee
B
Barbara • couple • pt
8
2026-03-24 • via Nuitee