Hotel Cristal Caldas

Hotels
8.4 (1404 reviews)
Rua António Sérgio , Caldas da Rainha , pt
+351 262 840 260

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Good breakfast
Cons:
Noise from streets
Bathroom cleanliness issues
Insufficient parking

Categories

Cleanliness
7.98
Some reviews mentioned a slightly dirty bathtub and issues with the cleaning.
Service
8.95
Numerous positive comments about the staff being friendly and helpful.
Location
8.99
The hotel is well-located near the city center, highly rated by multiple guests.
Room Quality
7.94
Comfortable rooms but mentions of rooms being slightly too warm and issues with pillows.
Amenities
7.97
Amenities were generally acceptable, but some guests wished for a better restaurant and more elevators.
Value for Money
8.43
Good value noted by several guests, especially for the quality of breakfast.
Food and Beverage
8.48
The breakfast received positive feedback, though some noted room for improvement.
Overall Experience
8.45
Overall a very pleasant stay, with high marks for comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:31

Property Description

Central Location and Nearby Attractions
Located in the heart of Caldas da Rainha, Hotel Cristal Caldas is just a short stroll away from the historic Igreja de São Pedro and convenient public transportation, making exploring the city a breeze.

Dining and Leisure Options
Indulge in authentic Portuguese cuisine at the hotel's restaurant, or unwind with a drink at the bar. Guests can also enjoy a refreshing swim in the outdoor pool or take advantage of nearby activities such as golfing and hot springs.

Comfortable Accommodation and Modern Amenities
The spacious rooms at Hotel Cristal Caldas feature simple yet cozy furnishings, a work desk, and private bathrooms. With free Wi-Fi in public areas, guests can stay connected throughout their stay.

Experience the charm of Caldas da Rainha at Hotel Cristal Caldas. Book now for a memorable stay!

Important information:

Please note that guests with non refundable bookings should include their invoicing details (name, address and VAT number) in the Special Requests box during the reservation process.
Please note that at check-in guests will be asked to present the credit card used to guarantee the reservation.
If you do not have the card in your possession, the total amount must be paid with another card or in cash, and then the amount initially charged is returned to the reservation card.When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Tue, Sep 1, 2026 until Wed, Jun 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Location

Guest Reviews

8.4
Based on 1404 reviews
Cleanliness: 7.98
Service: 8.95
Location: 8.99
Room Quality: 7.94
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.45
H
Hugo • solo_traveller • pt
3
2026-08-30 • via Nuitee
A
Ana Maria • extended_group • pt
8
Pros:

Pequeno almoço muito bom. Bem localizado, bastante tranquilo Funcionários prestáveis

2026-08-29 • via Nuitee
A
Ana Raquel • family_with_children • pt
8
2026-08-29 • via Nuitee
V
Valentina • couple • pt
8
2026-08-27 • via Nuitee
F
Franclin • couple • fr
8
Pros:

C’est dommage qu’ils ont pas un parking pour mettre la voiture

2026-08-27 • via Nuitee
B
Basilio • family_with_children • pt
8
2026-08-25 • via Nuitee
E
Esperanza • family_with_children • es
10
2026-08-25 • via Nuitee
M
Marco • solo_traveller • pt
8
2026-08-24 • via Nuitee
H
Hugo Filipe • extended_group • pt
10
2026-08-24 • via Nuitee
I
IneesPedro • couple • pt
9
Gostei muito e recomendo
2026-08-24 • via Nuitee
I
Ioana • solo_traveller • ro
9
2026-08-24 • via Nuitee
P
Paula Sofia • solo_traveller • pt
9
2026-08-23 • via Nuitee
M
Monica • solo_traveller • pt
7
Cons:

A falta de um espaço exterior que permita o convívio. Nomeadamente um local destinado a fumadores de forma a evitar o constrangimento de estar a fumar na porta do edifício.

2026-08-23 • via Nuitee
M
Maria Soledad • solo_traveller • es
9
2026-08-22 • via Nuitee
A
Adriano • extended_group • pt
7
2026-08-22 • via Nuitee
R
REGLA • solo_traveller • es
10
2026-08-21 • via Nuitee
I
Isabel • solo_traveller • es
8
Buena experiencia.
Pros:

El detalle de bienvenida.

2026-08-21 • via Nuitee
V
Vieira • solo_traveller • pt
8
2026-08-21 • via Nuitee
C
Carlos • couple • pt
10
Muito agradável
Pros:

A relação preço qualidade

Cons:

A nossa estadia foi muito agradável…não tenho nada a apontar.

2026-08-21 • via Nuitee
A
Andreia • family_with_children • pt
3
Para não repetir
Pros:

Só a simpatia dos funcionários

Cons:

Colchão super desconfortável
Um cheiro muito forte a (desinfetante ou lixívia) tivemos de dormir com a janela aberta por causa desse cheiro.
Moveis da casa de banho partidos.
A porta de vidro virada à piscina toda suja.
Relação qualidade-preço horrível, é muito caro para as condições do hotel.
Nunca conheci um hotel 4estrelas nestas condições
😔

2026-08-20 • via Nuitee