Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff (multiple mentions, including named staff)
Very good location; close to public transport; nice rooftop view
Pool and roof bar available
Comfortable room size and beds noted by some
Secure garage parking (where noted)
Breakfast described as good/adequate by several guests
Cons:
Mould and musty smells in rooms and bathrooms (multiple reports)
Outdated/old rooms and facilities; some rooms described as dirty
Poor or inconsistent breakfast items (undercooked bread, lack of chilled toppings, no plant milk)
Air conditioning/TV failures and maintenance issues
Small, hard-to-access parking in some reports
Pool area and sunbeds criticized by some guests

Categories

Cleanliness
4.5
Multiple guests report mold and musty smells (schimmel, muffe geur), bad odors from drains and even fecal smell at times; some reports of dirty/old conditions.
Service
9.8
Consistently praised staff: several guests singled out friendly, helpful reception (e.g., Evelina), front desk described as very friendly and supportive.
Location
9.8
Repeatedly noted as a strong point: good location, convenient for public transport, central and with pleasant rooftop views.
Room Quality
7
Mixed reports: some guests liked room size and beds, others reported very poor/old beds, dated rooms, TV signal and AC failures and water leakage in showers.
Amenities
9
Hotel offers useful amenities (pool, roof bar with views, garage parking); some issues noted (pool area/sunbeds, old lift) but amenities are present and valued by guests.
Value for Money
6
Several guests felt the hotel is overpriced for its condition and not matching a 4-star expectation; complaints that it 'does not worth the money.'
Food and Beverage
7
Breakfast opinions mixed — some found it adequate or the best part of their stay, others reported underbaked bread, poor temperature control, lack of vegan/plant milk options.
Overall Experience
7.7
Overall mixed experience: very good service and location, but cleanliness and some room/facility issues lower the stay quality; guests report both positive moments (staff, view, pool) and serious negatives (mould, outdated rooms).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 22:53

Property Description

Luxurious Rooms with Panoramic Views
Europe Hotel in Sofia offers stylish and luxuriously equipped rooms with balconies providing stunning panoramic views of Sofia and the Vitosha Mountain.

Convenient Location
Centrally situated near Tsarigradsko Shose Boulevard, the hotel is just 800 meters from Sky City Mall, a short drive from Arena Armeets, and Boris Garden Park.

Free WiFi and Parking
Enjoy free WiFi throughout the hotel and take advantage of the complimentary private parking on-site.

Experience luxury, convenience, and breathtaking views at Europe Hotel in Sofia. Book now for an unforgettable stay.

Important information:

Europe Hotel can arrange an airport transfer for you for a fee of 45 EUR per direction for up to 4 people. Airport transfer service should be requested at least 48 hours prior to arrival via messaging us directly through the Booking.com platform.Swimming pool: Closed from Tue, Sep 15, 2026 until Tue, Jun 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Location

Guest Reviews

7.6
Based on 1956 reviews
Cleanliness: 4.5
Service: 9.8
Location: 9.8
Room Quality: 7
Amenities: 9
Value for Money: 6
Food and Beverage: 7
Overall Experience: 7.7
M
Mariyan • extended_group • bg
10
Excellent!
Pros:

Very nice hotel with spacious room and terraces. There is an elevator and very comfortable beds and a nice bathroom. The breakfast is very good and the staff is very kind.

Cons:

Nothing!

2026-10-31 • via Nuitee
R
Rado • family_with_children • bg
10
2026-10-31 • via Nuitee
M
Mitko Kotev • couple • bg
10
Благодаря Ви . Накарахте ме да се почувствам добре .
Pros:

Хубав хотел, с добо местоположение, комфортна стая, почувсвахме се като желани гости, прекрасен и дружелюбен персонал .

Cons:

Няма, всичко беше добре, всичко ми хареса .

2026-10-30 • via Nuitee
V
viorel • couple • ro
9
Ok
Pros:

Ok

Cons:

-

2026-10-29 • via Nuitee
I
IGOR • couple • il
9
2026-10-29 • via Nuitee
M
Manu • family_with_children • ro
8
Cons:

Hi!
One night, late october. No heating... Only 16.7 ºC. 2 blankets solved a part of the problem!...

2026-10-29 • via Nuitee
P
Panagiotis • solo_traveller • gr
9
2026-10-29 • via Nuitee
D
Dila Su • couple • tr
9
Thank you for everthing
Pros:

The autopark was very comfortable, we came with out trailor and we parked it safely. The staff was very kind and helpful, they even gave us a small gift we really appreciate it. Thank you!

Cons:

Nothing

2026-10-28 • via Nuitee
T
Theofilos • couple • gr
4
Pros:

The location is convenient for the airport.

Cons:

cleanliness

2026-10-26 • via Nuitee
M
Mónika • family_with_children • hu
7
Pros:

Ár érték arányban megfelelő volt,illetve nagyon jó hogy volt parkoló.

Cons:

Idősek a bútorok, a szobában kellemetlen szag volt, lyukas volt a függöny.

2026-10-26 • via Nuitee
V
Valentin • extended_group • mk
3
2026-10-26 • via Nuitee
!
!Par.Char1983! • family_with_children • gr
9
2026-10-26 • via Nuitee
Ágnes • couple • hu
7
Jó fekvésű, megfelelő ár-érték arányú szálloda
Pros:

A szálloda elhelyezkedése kedvező és az ingyen garázs nagyon kedvező az utcai parkolási gondok ellen.

Cons:

A fürdőszobában tapasztaltunk vízelfolyást, ami a padlóra folyt ki. A reggelinél az üdítő kínálata a második naptól leszűkült és más napra sem szereztek be ivólevet.

2026-10-26 • via Nuitee
!
!Par.Char1983! • family_with_children • gr
9
2026-10-26 • via Nuitee
O
Orestis • couple • gr
8
Pros:

Comfortable, quiet and very spacious room. Breakfast was nice. The staff was welcoming and friendly. There's public transport nearby.

Cons:

While the room was clean the towels were a bit worn out and one even had a hole.

2026-10-25 • via Nuitee
A
Aylin • family_with_children • de
10
Zuverlässiges und sehr schönes Hotel
Pros:

Das Frühstücksbuffet war sehr gut und mit vielen frischen und gesunden Bestandteilen befüllt.
Die ausergewöhnliche Größe des Zimmers hat und überrascht. Auch das schöne Badezimmer.

Cons:

Der Übergang zur Tiefgarage könnte vielleicht etwas verschönert werden.

2026-10-25 • via Nuitee
M
Mariyan • couple • bg
10
Extraordinary!
Pros:

Perfect location, very kind staff, new hotel, big terrace, spacious room, nice breakfast, elevator, nice restaurant for eating.

Cons:

Nothing!

2026-10-25 • via Nuitee
T
Teodora • couple • ro
3
Never back again
Pros:

-the location was nice

Cons:

- they gave us a different room at first, one with a moldy smell and shower but after we complained and showed we paid for one with bathtube, they changed our room
-the smell in this hotel is terrible, I think there is mold in the structure of the walls and they painted over
- the cleaning ladies have no idea about properly cleaning the room, they did not change our cups and glasses for 5 days and when we asked for new ones, the cleaning ladies washed them in the bathroom in our sink instead of providing new, clean ones, the room was not vacuumed not even once while we stayed there and usually the cleaning was very superficial
-the lady from the breakfast was nice but she was sick with runny nose which I consider very unsanitary while working with food
-

2026-10-24 • via Nuitee
I
Irina • solo_traveller • bg
10
Комфортно
Pros:

В номере есть все необходимое. Кровать удобная, комната и туалет большие. Чисто, комфортно. Завтрак шведский стол.

Cons:

Все понравилось.

2026-10-24 • via Nuitee
S
Sofiane • solo_traveller • sa
10
2026-10-24 • via Nuitee