Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Cons:
Cleanliness issues
Location concerns

Categories

Cleanliness
7.2
Multiple complaints regarding cleanliness, with specific references to unclean rooms.
Service
9.2
Consistently positive feedback about friendly staff and helpful service.
Location
7.7
Mixed feedback; some reviews mention that the hotel is far from the city center, while others appreciate easy parking.
Room Quality
8.7
Generally positive comments about room size and comfort, with some dated aspects.
Amenities
8.2
Facilities like breakfast and the swimming pool are well-received, but additional costs are a downside.
Value for Money
8.2
Good pricing for services, but concerns about extra charges for amenities.
Food and Beverage
8.7
Positive reviews about breakfast quality and variety.
Overall Experience
8.5
While there are some concerns, the overall sentiment leans towards satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:27

Property Description

Luxurious Accommodation
Experience quiet and elegant rooms with modern amenities at the 4-star Superior Art Hotel. Each room is designed for your comfort, featuring flat-screen TVs, cozy seating areas, and spacious bathrooms.

Relaxing Spa and Dining
Indulge in the Roman-style spa area offering a swimming pool, saunas, massages, and beauty treatments. After a day of pampering, savor Mediterranean and regional specialties at the Il Mercato restaurant, or unwind at the Tavernetta wine lounge.

Convenient Location
Located near a forest in Aachen's Burtscheid district, our hotel is just a short drive from the old quarter and provides easy access to major motorways. Explore the charm of Aachen and beyond during your stay at Art Hotel Superior.

Book now for a luxurious and relaxing experience at Art Hotel Superior!

Important information:

Please note that use of the sauna costs EUR 12 per day per person.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 4362 reviews
Cleanliness: 7.2
Service: 9.2
Location: 7.7
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.5
J
julia • couple • de
5
2026-03-21 • via Nuitee
W
Walter • couple • de
7
2026-03-21 • via Nuitee
M
Maximilian • solo_traveller • de
7
2026-03-19 • via Nuitee
H
Hakhovych • extended_group • de
10
Pros:

Essen war sehr lecker, das Personal und die Kellner waren super nett, und das Zimmer war groß und sauber;)

Cons:

Das Wasser im Pool sehr kalt war. Wir waren mit einem Kind da, und das war keine Entspannung;(

2026-03-19 • via Nuitee
J
Jean-Thomas • solo_traveller • ch
6
Ok
Pros:

The towels were nice

Cons:

Weird room, a bit aged. Blanket is very short

2026-03-18 • via Nuitee
J
Jens C. • couple • de
9
2026-03-16 • via Nuitee
S
Silvan • solo_traveller • ch
7
2026-03-16 • via Nuitee
D
Doris • family_with_children • de
9
2026-03-16 • via Nuitee
A
Angelika • extended_group • de
10
Tolle Auszeit in Aachen
Pros:

Tolles Hotel mit Wohlfühlfaktor

2026-03-15 • via Nuitee
N
Natalia • couple • nl
9
Pros:

Wygne łóżko

Cons:

Brak zaopatrzenia w kuchni

2026-03-15 • via Nuitee
B
Barbara • couple • de
9
2026-03-15 • via Nuitee
F
Fidel • couple • de
10
Pros:

The pool

Cons:

Nothing

2026-03-14 • via Nuitee
M
Martin • couple • de
9
2026-03-14 • via Nuitee
H
Herbert • solo_traveller • de
8
2026-03-14 • via Nuitee
W
Westermann • family_with_children • de
10
2026-03-14 • via Nuitee
D
Doris • couple • de
10
Perfekter Aufenthalt, absolut empfehlenswert!
Pros:

Es war unser 2. Aufenthalt im Art Hotel Superior und wir waren wieder sehr zufrieden. Das Personal ist sehr freundlich und hilfsbereit und obwohl wir diesmal ein kleineres Zimmer hatten, hat für meinen Mann mit Rollstuhl alles perfekt geklappt. Optimal ist natürlich das Parkhaus, von wo aus man mit dem Aufzug direkt zum Zimmer gelangt.

Cons:

Hier gibt’s nichts zu meckern

2026-03-13 • via Nuitee
T
Thomas • solo_traveller • de
9
Pros:

Ich hatte ein schönes großes Zimmer mit einer großen Terrasse mit hpbscher Aussicht

2026-03-12 • via Nuitee
S
Silke • family_with_children • de
9
2026-03-10 • via Nuitee
D
Dominik • solo_traveller • de
5
Pros:

Freundliches Personal, gutes Frühstück, großzügige Zimmer.

Cons:

Sanitäranlagen deutlich in die Jahre gekommen, teils mit Schimmel in den Fugen, kaum Parkmöglichkeiten am Hotel.

2026-03-10 • via Nuitee
S
Sandra • family_with_children • be
10
2026-03-09 • via Nuitee