Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Cons:
Cleanliness issues
Location concerns

Categories

Cleanliness
7.2
Multiple complaints regarding cleanliness, with specific references to unclean rooms.
Service
9.2
Consistently positive feedback about friendly staff and helpful service.
Location
7.7
Mixed feedback; some reviews mention that the hotel is far from the city center, while others appreciate easy parking.
Room Quality
8.7
Generally positive comments about room size and comfort, with some dated aspects.
Amenities
8.2
Facilities like breakfast and the swimming pool are well-received, but additional costs are a downside.
Value for Money
8.2
Good pricing for services, but concerns about extra charges for amenities.
Food and Beverage
8.7
Positive reviews about breakfast quality and variety.
Overall Experience
8.5
While there are some concerns, the overall sentiment leans towards satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:27

Property Description

Luxurious Accommodation
Experience quiet and elegant rooms with modern amenities at the 4-star Superior Art Hotel. Each room is designed for your comfort, featuring flat-screen TVs, cozy seating areas, and spacious bathrooms.

Relaxing Spa and Dining
Indulge in the Roman-style spa area offering a swimming pool, saunas, massages, and beauty treatments. After a day of pampering, savor Mediterranean and regional specialties at the Il Mercato restaurant, or unwind at the Tavernetta wine lounge.

Convenient Location
Located near a forest in Aachen's Burtscheid district, our hotel is just a short drive from the old quarter and provides easy access to major motorways. Explore the charm of Aachen and beyond during your stay at Art Hotel Superior.

Book now for a luxurious and relaxing experience at Art Hotel Superior!

Important information:

Please note that use of the sauna costs EUR 12 per day per person.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 4667 reviews
Cleanliness: 7.2
Service: 9.2
Location: 7.7
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.5
Y
Yrsa • family_with_children • dk
9
Pros:

Fin beliggenhed- store lækre værelser med super fint badeværelse.

Cons:

Der var ikke aircondition

2026-07-04 • via Nuitee
J
jarek • solo_traveller • pl
9
2026-07-04 • via Nuitee
R
Rasmus • family_with_children • dk
7
2026-07-04 • via Nuitee
J
José • solo_traveller • dk
9
2026-07-04 • via Nuitee
A
Antje • solo_traveller • de
7
2026-07-04 • via Nuitee
R
Rudolf • solo_traveller • de
9
2026-07-03 • via Nuitee
C
Christian • couple • de
6
Hotel abseits der Stadt, deutlich besser bewertet als es ist.
2026-07-03 • via Nuitee
S
Sami • solo_traveller • fr
8
2026-07-02 • via Nuitee
P
philippe • family_with_children • be
9
Adresse à garder
Pros:

La taille de la chambre exceptionnelle ( chambre triple ou à 4) ,les rangements partout , literie confortable et la propreté. Quartier résidentiel très calme à qq minutes du centre en auto. Les efforts pour se comprendre à l accueil sans parler la même langue. La piscine bien que fraîche

Cons:

L absence de Clim mais merci pour le ventilateur
Uniquement les chaîne allemandes pour la télé

2026-07-02 • via Nuitee
R
Rene • family_with_children • de
9
Pros:

Das Hotel hat uns wirklich überrascht! Das Frühstück war außergewöhnlich gut, unser Zimmer wirklich groß und unsere mitreisende Tochter hatte sogar ihr eigenes Zimmer. Das Personal war freundlich und hilfsbereit.

Cons:

Das Restaurant ist etwas teuer und wird aus unserer Sicht den eigenen Ansprüchen nicht ganz gerecht.

2026-07-02 • via Nuitee
G
Ghassan • solo_traveller • de
10
2026-07-01 • via Nuitee
C
Céline • family_with_children • fr
10
Pros:

Tout

2026-06-30 • via Nuitee
M
Marcel • solo_traveller • de
7
Pros:

Sehr große zimmer

Cons:

Tiefgarage zu eng
Frühstück zu wenig

2026-06-30 • via Nuitee
T
Tarik • solo_traveller • no
8
Pros:

God service. Veldig bra frokost, har basseng men vi rakk ikke å bruke. Fint lokasjon tilgang til garasjen

Cons:

Det var en hetebølge og det var ikke klima i apartment

2026-06-29 • via Nuitee
M
Mrs patricia Irvine • solo_traveller • gb
8
For a one night stay it was acceptable
Pros:

The check in was excellent, very helpful and efficient, my room was on the third floor with ac very necessary in this extreme heat. The shower was really good, lots of hot water. Plenty of plugs and a desk in the room. The restaurant has a good choice of food.

Cons:

The parking in the garage was 18 euros for the night, I didn’t use it, but parking on the street is very limited as the hotel is in a residential area. There needs to be more waiting staff in the restaurant to avoid really long waits for service. One lift was out of service, so the other one was extremely slow.

2026-06-29 • via Nuitee
D
Dieter • couple • de
8
Cons:

Das Frühstück war einfach zu teuer!

2026-06-29 • via Nuitee
M
Marcel • couple • nl
8
Prima hotel voor stedentrip
Pros:

De bereikbaarheid, grote ruimte en parkeergelegenheid rondom het hotel.

Cons:

Het ontbreken van airco

2026-06-29 • via Nuitee
D
Dombele • family_with_children • pt
10
Pros:

Pescina

2026-06-29 • via Nuitee
M
mike • solo_traveller • gb
10
Nice place to stay great staff and clean
Pros:

Great staff spacious and clean

Cons:

No air conditioning

2026-06-28 • via Nuitee
E
Elsa • solo_traveller • be
10
2026-06-28 • via Nuitee