Eurostars Reina Felicia

Hotels
Eurostars Hotels
8.5 (2991 reviews)
Paseo Camino de Santiago, 16-20 , Jaca , es

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Spacious accommodations
Good breakfast selection
Nice location for skiing
Cons:
High prices for amenities
Some gym equipment not working
Issues with room lighting

Categories

Cleanliness
8.21
Consistent mentions of cleanliness, but slight complaints about some gym equipment being broken.
Service
9.18
Numerous mentions of friendly and attentive staff throughout the reviews.
Location
8.72
Described as convenient and peaceful, close to skiing and the town.
Room Quality
8.67
Spacious rooms, but some issues with room features like lighting.
Amenities
8.2
Noted some amenities were not functioning properly, but overall acceptable.
Value for Money
7.66
Mentioned as being quite expensive for the value received.
Food and Beverage
8.71
Positive notes on breakfast quality, but some complaints on restaurant quality.
Overall Experience
8.68
General satisfaction with the stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:49

Property Description

Magnificent Setting and Natural Environment
Experience the beauty of our hotel nestled in a privileged natural environment, perfect for winter sports enthusiasts and nature lovers alike.

Variety of Rooms and Facilities
Choose from 54 double rooms, 16 duplex, and 6 junior suites, along with 4 meeting rooms, a gym, and both indoor and outdoor swimming pools.

Ideal Location for Business and Leisure
Situated in Jaca's new residential area, our hotel provides top-notch facilities for company meetings and ensures all guests have a peaceful and enjoyable stay.

Ready to experience the perfect blend of nature and luxury? Book your stay at our hotel now!

Important information:

On May 06, 07 and 08 our indoor pool will be closed for maintenance work.

Please note the hotel spa will be closed until further notice. Guests are kindly requested to contact the hotel for further details about the spa and the restaurant availability using the contact details found on the Booking Confirmation.

When booking 5 rooms or more, additional supplements and special conditions may apply.

Maintenance in the pool work will be carried out from 12/11/2024 to 14/11/2024Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAZ

Location

Guest Reviews

8.5
Based on 2991 reviews
Cleanliness: 8.21
Service: 9.18
Location: 8.72
Room Quality: 8.67
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 8.71
Overall Experience: 8.68
C
canditerras couple es
8
2026-08-08 via Nuitee
J
Javier family_with_children es
7
Relación calidad/precio mal
Pros:

El baño y el tamaño de la cama

Cons:

Estaba sucio, el parking pequeño y estrecho. Desayuno mejorable

2026-08-08 via Nuitee
A
ARTURO couple es
7
Bien pero…
Pros:

Tuvimos un problema con la habitación y nos cambiaron a otra de categoría superior y un desayuno gratis. El personal de recepción excelente.

Cons:

Falta de mantenimiento en todo el establecimiento. La escasa limpieza de la piscina.
Falta de enchufes en la habitación, solamente había uno, ahora que se necesitan cargar varios aparatos. Ni en las mesillas había.

2026-08-08 via Nuitee
G
Garrigosa solo_traveller es
8
2026-08-08 via Nuitee
L
Luis Pablo extended_group es
8
2026-08-07 via Nuitee
B
Bernard couple fr
10
Pros:

Tout et surtout la disponibilité du personnel

2026-08-07 via Nuitee
R
Ritta solo_traveller fr
8
Pros:

Hôtel 4 étoiles qui commence à vieillir mais reste confortable et fonctionnel.

Cons:

Éloigné de la veille ville et zone d'activité.

2026-08-07 via Nuitee
M
MAIDER solo_traveller es
7
Pros:

La amplitud de la habitación.

Cons:

El agua de la piscina cubierta no estaba muy caliente, y las personas que la utilizaban no llevaban gorro.

2026-08-06 via Nuitee
P
Ping-Le extended_group us
10
2026-08-06 via Nuitee
S
Santiago couple es
10
2026-08-06 via Nuitee
A
Alberto family_with_children es
7
2026-08-05 via Nuitee
M
martacambra couple es
8
Tranquilidad y baño en la piscina.
Pros:

La habitación era muy grande y con todas las comodidades. Disfrutamos de las instalaciones. Piscina exterior, cafetería... El hotel está alejado del centro, pero nosotros buscábamos calma y la conseguimos, pues es una zona residencial tranquila. Pudimos aparcar al lado del hotel sin problema.

2026-08-05 via Nuitee
E
esteban solo_traveller es
9
Pros:

Tranquilidad

Cons:

Piscina pocas hamacas
No se podia cenar si no tenias media pension contratada

2026-08-05 via Nuitee
A
Andy Bonikowsky couple es
8
Great hotel!
Pros:

It was clean, friendly staff, excellent breakfast, nice big room

Cons:

There was a slight sewer smell that went on through the night, it seemed to come through the air conditioning. Sometime early in the morning it switched over to some kind of air freshener smell. I only noticed it at first, but my wife smelled it all night until that change. That was unfortunate.

2026-08-05 via Nuitee
G
Gema extended_group es
9
2026-08-05 via Nuitee
A
Adolfo couple es
7
Punto de partida para hacer turismo.
Pros:

Personal muy amable y el buffet del desayuno.
Fácil aparcamiento
Supermercados cerca

Cons:

Almohadas y camas incómodas.
No hay enchufes accesibles para cargar móvil.
Bañera incómoda muy alta.
No hay champú, solo gel genérico.
Mucho ruido.

2026-08-05 via Nuitee
M
MEQUECHECHE solo_traveller es
7
2026-08-05 via Nuitee
R
Rodrigo Abos solo_traveller es
9
2026-08-04 via Nuitee
T
Tak solo_traveller nl
8
prima hotel en super ontbijt
Pros:

Het ontbijt was erg uitgebreid. Personeel vriendelijk en hulpvaardig

2026-08-03 via Nuitee
בן ציון solo_traveller il
8
Pros:

Pool

2026-08-03 via Nuitee