Eurostars Reina Felicia

Hotels
•
Eurostars Hotels
8.5 (2787 reviews)
Paseo Camino de Santiago, 16-20 , Jaca , es

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Spacious accommodations
Good breakfast selection
Nice location for skiing
Cons:
High prices for amenities
Some gym equipment not working
Issues with room lighting

Categories

Cleanliness
8.21
Consistent mentions of cleanliness, but slight complaints about some gym equipment being broken.
Service
9.18
Numerous mentions of friendly and attentive staff throughout the reviews.
Location
8.72
Described as convenient and peaceful, close to skiing and the town.
Room Quality
8.67
Spacious rooms, but some issues with room features like lighting.
Amenities
8.2
Noted some amenities were not functioning properly, but overall acceptable.
Value for Money
7.66
Mentioned as being quite expensive for the value received.
Food and Beverage
8.71
Positive notes on breakfast quality, but some complaints on restaurant quality.
Overall Experience
8.68
General satisfaction with the stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:49

Property Description

Magnificent Setting and Natural Environment
Experience the beauty of our hotel nestled in a privileged natural environment, perfect for winter sports enthusiasts and nature lovers alike.

Variety of Rooms and Facilities
Choose from 54 double rooms, 16 duplex, and 6 junior suites, along with 4 meeting rooms, a gym, and both indoor and outdoor swimming pools.

Ideal Location for Business and Leisure
Situated in Jaca's new residential area, our hotel provides top-notch facilities for company meetings and ensures all guests have a peaceful and enjoyable stay.

Ready to experience the perfect blend of nature and luxury? Book your stay at our hotel now!

Important information:

On May 06, 07 and 08 our indoor pool will be closed for maintenance work.

Please note the hotel spa will be closed until further notice. Guests are kindly requested to contact the hotel for further details about the spa and the restaurant availability using the contact details found on the Booking Confirmation.

When booking 5 rooms or more, additional supplements and special conditions may apply.

Maintenance in the pool work will be carried out from 12/11/2024 to 14/11/2024Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 2787 reviews
Cleanliness: 8.21
Service: 9.18
Location: 8.72
Room Quality: 8.67
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 8.71
Overall Experience: 8.68
M
Michel • family_with_children • fr
8
Bonne étape
Pros:

Petit déjeuner et nuit

Cons:

Lumière allumée toute la nuit dans le couloir et gênant dans la chambre

2026-05-16 • via Nuitee
H
Hana • family_with_children • cz
9
Pros:

Na jednodenní pobyt naprosto dostačující, čistý pokoj, milý personál

2026-05-16 • via Nuitee
A
Amiran Lomtatidze • solo_traveller • es
8
2026-05-15 • via Nuitee
J
Jeniree Milagros • solo_traveller • es
4
Pros:

Ubicación

Cons:

PAGUE POR UN HOTEL 4 ESTRELLA Y TUVIMOS QUE DORMIR CON VENTILADOR PORQUE EL AIRE ESTABA DAÑADO... MUY MAL PORQUE PRIMERO TUVIERON QUE COBRAR EL DINERO Y DESPUÉS DECIRNOS QUE LOS AIRES NO SERVÍAN Y QUE PODÍAN HACER NADA POR NOSOTROS QUE ABRIERAMOS LAS VENTANAS .... ES ILÓGICO QUE UN HOTEL 4 ESTRELLAS HAGAN ESO... MUY MALLLLL

2026-05-14 • via Nuitee
E
ELIAS • solo_traveller • es
8
Pros:

La piscina spa climatizado y el gimnasio

Cons:

La cafetería no tenía apenas servicio. No se podía ni tomar un café antes de las 10 horas.

2026-05-14 • via Nuitee
M
Maria Begoña • solo_traveller • es
9
2026-05-13 • via Nuitee
D
David • solo_traveller • es
8
2026-05-13 • via Nuitee
C
C.L. • couple • nl
6
Een tegenvallende locatie voor een vier sterren hotel!
Pros:

Royale kamer en de vriendelijke ontvangst en het eten in het restaurant met een vriendelijke bediening.

Cons:

Het is een sfeerloos hotel zonder uitstraling. Op onze eerste dag werd ontbijtbuffet niet bijgevuld en werden gebruikte tafels niet afgeruimd; de tweede dag was het beter.

2026-05-12 • via Nuitee
U
ulrich • couple • es
2
2026-05-12 • via Nuitee
C
Corinne • couple • fr
10
L’hôtel idéal pour se délasser après des randonnées autour de Jaca
Pros:

L’hôtel est confortable, moderne, doté de tous les services imaginables : piscine bien chauffée, belle salle de sport, restaurant, cafétéria, parking intérieur et extérieur … parfait. Le personnel est compétent, aimable, serviable.

Cons:

Rien. C’était parfait

2026-05-12 • via Nuitee
L
Luis Angel • solo_traveller • es
9
2026-05-12 • via Nuitee
J
Jordi • solo_traveller • es
9
2026-05-12 • via Nuitee
I
ignacio • solo_traveller • es
8
Correcto, Habitacion limpia y amplia a gusto
Cons:

restaurante flojo

2026-05-12 • via Nuitee
A
Aranzazu • solo_traveller • es
7
2026-05-11 • via Nuitee
A
Ainara • solo_traveller • es
7
2026-05-11 • via Nuitee
C
Carlos • couple • es
10
comodo
2026-05-11 • via Nuitee
E
Eneko • solo_traveller • es
10
Pros:

Está muy bien el hotel, muy buen desayuno, camas cómodas.

2026-05-11 • via Nuitee
I
Itxaro • family_with_children • es
8
2026-05-11 • via Nuitee
P
Patrick • couple • fr
8
Pros:

calme et confort

2026-05-10 • via Nuitee
J
Jacobo • couple • es
9
Muy agradable
Pros:

Parking, cama cómoda, habitación espaciosa y desayuno excelente

2026-05-10 • via Nuitee