Eurostars Reina Felicia

Hotels
•
Eurostars Hotels
8.5 (2635 reviews)
Paseo Camino de Santiago, 16-20 , Jaca , es

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Spacious accommodations
Good breakfast selection
Nice location for skiing
Cons:
High prices for amenities
Some gym equipment not working
Issues with room lighting

Categories

Cleanliness
8.21
Consistent mentions of cleanliness, but slight complaints about some gym equipment being broken.
Service
9.18
Numerous mentions of friendly and attentive staff throughout the reviews.
Location
8.72
Described as convenient and peaceful, close to skiing and the town.
Room Quality
8.67
Spacious rooms, but some issues with room features like lighting.
Amenities
8.2
Noted some amenities were not functioning properly, but overall acceptable.
Value for Money
7.66
Mentioned as being quite expensive for the value received.
Food and Beverage
8.71
Positive notes on breakfast quality, but some complaints on restaurant quality.
Overall Experience
8.68
General satisfaction with the stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:49

Property Description

Magnificent Setting and Natural Environment
Experience the beauty of our hotel nestled in a privileged natural environment, perfect for winter sports enthusiasts and nature lovers alike.

Variety of Rooms and Facilities
Choose from 54 double rooms, 16 duplex, and 6 junior suites, along with 4 meeting rooms, a gym, and both indoor and outdoor swimming pools.

Ideal Location for Business and Leisure
Situated in Jaca's new residential area, our hotel provides top-notch facilities for company meetings and ensures all guests have a peaceful and enjoyable stay.

Ready to experience the perfect blend of nature and luxury? Book your stay at our hotel now!

Important information:

On May 06, 07 and 08 our indoor pool will be closed for maintenance work.

Please note the hotel spa will be closed until further notice. Guests are kindly requested to contact the hotel for further details about the spa and the restaurant availability using the contact details found on the Booking Confirmation.

When booking 5 rooms or more, additional supplements and special conditions may apply.

Maintenance in the pool work will be carried out from 12/11/2024 to 14/11/2024Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 2635 reviews
Cleanliness: 8.21
Service: 9.18
Location: 8.72
Room Quality: 8.67
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 8.71
Overall Experience: 8.68
A
Alberto • couple • es
9
2026-03-21 • via Nuitee
P
patricia • family_with_children • es
8
2026-03-21 • via Nuitee
S
Sergio • solo_traveller • es
10
2026-03-21 • via Nuitee
B
bernard • extended_group • fr
10
Pros:

Moderne

2026-03-18 • via Nuitee
C
Caroline • couple • es
10
2026-03-18 • via Nuitee
A
Adrian • family_with_children • gb
8
Enjoyable
Pros:

Quality of reception staff that sorted out a booking that I invertedly booked. Very professional and it was my mistake.

Cons:

View from the breakfast room of uncleaned pool covering. Also, ciggerets butts on floor of garage area.

2026-03-18 • via Nuitee
R
Roberto • family_with_children • es
9
Pros:

La atención del personal

Cons:

Está un poco retirado del centro

2026-03-17 • via Nuitee
G
gregorio • family_with_children • es
9
Pros:

El desayuno

Cons:

Todo bien

2026-03-17 • via Nuitee
L
Laura • couple • ad
9
2026-03-17 • via Nuitee
R
Rubén • solo_traveller • es
10
2026-03-17 • via Nuitee
A
Abel • solo_traveller • es
9
2026-03-17 • via Nuitee
R
Rubén • family_with_children • es
10
2026-03-17 • via Nuitee
J
Jose Antonio • family_with_children • es
10
Pros:

el trato y el desayuno, muy bueno

2026-03-16 • via Nuitee
J
JULIAN • solo_traveller • es
8
2026-03-16 • via Nuitee
M
Michele • family_with_children • es
9
Pros:

Amables, buen desayuno, comodo de alcanzar

Cons:

Podrían mejorar detalle esteticos. La televisión bastante antigua, faltaba una cafetera en la habitación.... detallitos

2026-03-16 • via Nuitee
C
Claude Ernest • family_with_children • fr
9
2026-03-16 • via Nuitee
M
María Pia • family_with_children • es
10
2026-03-16 • via Nuitee
J
JOSE JAIME • family_with_children • es
5
Pros:

El desayuno es excepcional.

Cons:

No avisaron previamente a nuestra llegada de la avería de la piscina. La habitación no disponía de cartelería de no molestar. La camarera de habitación entró a la habitación sin llamar antes del check-out. El radiador del baño tenía polvo acumulado.

2026-03-15 • via Nuitee
M
María Carmen • family_with_children • es
10
Hotel para volver
Pros:

La habitación, el desayuno y las vistas desde la ventana

Cons:

Que no funcionara el spa

2026-03-13 • via Nuitee
J
JULIAN • solo_traveller • es
8
2026-03-13 • via Nuitee