Facilities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Elevator
ATM/banking
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Beautiful lake views
Cons:
Noisy rooms
Limited room amenities
Small room size

Categories

Cleanliness
7.85
Basic toiletries and issues with room acoustics were mentioned.
Service
9.35
Staff was consistently described as helpful and friendly.
Location
9.35
The hotel's location and views received high praise.
Room Quality
8.35
Rooms had great views, but some were noted to be small or noisy.
Amenities
7.85
Lack of in-room coffee facilities and basic amenities were mentioned.
Value for Money
8.35
Some complaints about room sizes vs. expectations based on pictures.
Food and Beverage
8.85
Breakfast options were positively reviewed, but more variety was suggested.
Overall Experience
8.85
Overall pleasant experiences with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:38

Property Description

Escape to a Mediterranean oasis at Hotel Castelgandolfo, where luxury meets comfort in the heart of Castel Gandolfo.

Relax and Rejuvenate
Indulge in soothing massages and rejuvenating facials that will leave you feeling refreshed. Our spa services are designed to pamper you and help you unwind completely.

Culinary Delights
Savor exquisite dishes at our on-site restaurant or choose the convenience of in-room dining. Start your day with a complimentary buffet breakfast served daily, energizing you for the adventures ahead.

Unmatched Convenience
With complimentary Wi-Fi throughout the hotel, a 24-hour front desk, and airport shuttle services, your every need is catered to. Enjoy the convenience of our concierge services and explore nearby attractions like the Papal Palace of Castel Gandolfo.

Don't miss out on your chance to experience the beauty and comfort of Hotel Castelgandolfo – book your stay today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CIA

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8.6
Based on 1114 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 8.85
V
Valérie / Didier • couple • fr
8
2026-03-17 • via Nuitee
M
Monica • couple • it
5
Pros:

Posto centrale nel borgo di Castel Gandolfo

Cons:

Prezzo alto per l’offerta proposta

2026-03-15 • via Nuitee
B
Birnbaum • extended_group • au
2
לא נוח שם. הרבה דברים זקוקים להתייחסות.
Pros:

המרפסת נפלאה

Cons:

חדרי השינה קטנים, צפופים, מיטות עקומות ולא נוחות. מתחת לדירה היו שיפוצים שלא נתנו עליהם שום מידע כשסגרנו את המקום. ארוחת בוקר ברמה נמוכה.

2026-03-11 • via Nuitee
M
MARCO B. • couple • it
8
Soggiorno veramente godibile...scuramente ci tornerò!
Pros:

La posizione, la gentilezza del personale, la pulizia

Cons:

La prima colazione è stata l'unico neo. Troppo lenti nel servizio, pochissima roba nel buffet.....molte cose le devi ordinare la sera prima e non è che siano proprio soddisfacenti. Ma la posizione è incantevole!

2026-03-09 • via Nuitee
M
Marie claude • extended_group • fr
8
Appartement attenant à l’hôtel avec une belle vue sur le lac . Très bon petit déjeuner au restaurant.
Pros:

La vue sublime et l’emplacement au centre . Le petit déjeuner au restaurant avec vue sur le lac très agréable.

Cons:

Nous avions réservé l’appartement. Celui ci est en dehors de l’hôtel à quelques mètres . Un des 2 lits n’est pas confortable .

2026-03-08 • via Nuitee
A
Aurélie • solo_traveller • fr
9
Ottimo rapporto qualità-prezzo, posizione perfetta e vista incredibile.Il personale è stato molto ge
Pros:

La vista dal piccolo balcone è incredibile. La stanza è funzionale, con ampi spazi per riporre le cose e prese di corrente.

Cons:

La pressione dell'acqua nella doccia potrebbe essere maggiore. Una piccola macchina per il caffè in camera sarebbe un vero vantaggio.

2026-03-08 • via Nuitee
S
SZOCS • solo_traveller • fr
9
Pros:

La vue.

Cons:

Néant

2026-03-07 • via Nuitee
F
fabio • couple • it
9
Pros:

Pulizia
letto comodo e servito da buoni arredi

Cons:

Locale colazione piu’ caldo

2026-03-02 • via Nuitee
W
William giovanni • couple • es
9
Simplemente volveria a repetir la experiencia
Pros:

Me encanto sus vistas, fuimos de luna de miel y nos dieron una habitación con vistas únicas!
El desayuno está buenísimo.. su cafetería, un ambiente familiar.
Recepción muy amable y atento.

Cons:

No tengo nada de que quejarme

2026-02-27 • via Nuitee
M
María Laura • family_with_children • ar
8
Pros:

ubicacion excelente, amabilidad de Michela, la vista, me hicieron un upgrade

Cons:

el hotel es antiguo, la habitacion si bien tenia una vista al lago era muy pequeña, el baño pequeño y el precio elevado para ser baja temporada

2026-02-27 • via Nuitee
A
Alberto • solo_traveller • it
7
2026-02-23 • via Nuitee
I
Ingrid • couple • it
10
Beautiful property in a great location.
Pros:

Such a beautiful property in a great location. Our room had a lovely terrace with a magnificent view of Lake Albano. The staff were very friendly and helpful.

Cons:

Everything was perfect.

2026-02-14 • via Nuitee
E
Emanuela • family_with_children • it
9
Pros:

Vista strepitosa staff gentilissimo e colazione buonissima

Cons:

La stanza all'arrivo era fredda

2026-01-26 • via Nuitee
E
Elisabeth • solo_traveller • ch
7
2026-01-20 • via Nuitee
G
Gentile • family_with_children • it
10
Sarò sicuramente nuovamente vs cliente in un futuro
Pros:

Il panorama che si può ammirare dalle camere che affacciano sul lago è straordinario

Cons:

La gentilezza del personale e la disponibilità

2026-01-19 • via Nuitee
D
DONALD • couple • us
10
We thoroughly enjoyed the hotel, the location and the friendly staff
Pros:

The view

Cons:

Not a single thing

2026-01-19 • via Nuitee
P
Paolo • couple • it
7
Pros:

Posizione; cortesia del Personale; pulizia.

2026-01-19 • via Nuitee
L
Lamberti • couple • it
10
meravigliosamente bene
Pros:

Ottimo, colazione abbondante.... Vista favolosa

Cons:

Nulla

2026-01-19 • via Nuitee
D
Donato • solo_traveller • it
9
2026-01-19 • via Nuitee
D
Dominic A. • solo_traveller • gh
3
Pros:

Nothing

Cons:

The room l book was small upon arrival, l asked them to change but no rooms so l have to check out the next day

2026-01-19 • via Nuitee