Facilities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Elevator
ATM/banking
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Beautiful lake views
Cons:
Noisy rooms
Limited room amenities
Small room size

Categories

Cleanliness
7.85
Basic toiletries and issues with room acoustics were mentioned.
Service
9.35
Staff was consistently described as helpful and friendly.
Location
9.35
The hotel's location and views received high praise.
Room Quality
8.35
Rooms had great views, but some were noted to be small or noisy.
Amenities
7.85
Lack of in-room coffee facilities and basic amenities were mentioned.
Value for Money
8.35
Some complaints about room sizes vs. expectations based on pictures.
Food and Beverage
8.85
Breakfast options were positively reviewed, but more variety was suggested.
Overall Experience
8.85
Overall pleasant experiences with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:38

Property Description

Escape to a Mediterranean oasis at Hotel Castelgandolfo, where luxury meets comfort in the heart of Castel Gandolfo.

Relax and Rejuvenate
Indulge in soothing massages and rejuvenating facials that will leave you feeling refreshed. Our spa services are designed to pamper you and help you unwind completely.

Culinary Delights
Savor exquisite dishes at our on-site restaurant or choose the convenience of in-room dining. Start your day with a complimentary buffet breakfast served daily, energizing you for the adventures ahead.

Unmatched Convenience
With complimentary Wi-Fi throughout the hotel, a 24-hour front desk, and airport shuttle services, your every need is catered to. Enjoy the convenience of our concierge services and explore nearby attractions like the Papal Palace of Castel Gandolfo.

Don't miss out on your chance to experience the beauty and comfort of Hotel Castelgandolfo – book your stay today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CIA

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8.6
Based on 1114 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 8.85
I
Ingrid • couple • it
10
Beautiful property in a great location.
Pros:

Such a beautiful property in a great location. Our room had a lovely terrace with a magnificent view of Lake Albano. The staff were very friendly and helpful.

Cons:

Everything was perfect.

2026-02-14 • via Nuitee
E
Emanuela • family_with_children • it
9
Pros:

Vista strepitosa staff gentilissimo e colazione buonissima

Cons:

La stanza all'arrivo era fredda

2026-01-26 • via Nuitee
E
Elisabeth • solo_traveller • ch
7
2026-01-20 • via Nuitee
D
Donato • solo_traveller • it
9
2026-01-19 • via Nuitee
G
Gentile • family_with_children • it
10
Sarò sicuramente nuovamente vs cliente in un futuro
Pros:

Il panorama che si può ammirare dalle camere che affacciano sul lago è straordinario

Cons:

La gentilezza del personale e la disponibilità

2026-01-19 • via Nuitee
D
Dominic A. • solo_traveller • gh
3
Pros:

Nothing

Cons:

The room l book was small upon arrival, l asked them to change but no rooms so l have to check out the next day

2026-01-19 • via Nuitee
B
Barbara • couple • it
10
2026-01-19 • via Nuitee
D
DONALD • couple • us
10
We thoroughly enjoyed the hotel, the location and the friendly staff
Pros:

The view

Cons:

Not a single thing

2026-01-19 • via Nuitee
P
Paolo • couple • it
7
Pros:

Posizione; cortesia del Personale; pulizia.

2026-01-19 • via Nuitee
R
Roberto • couple • it
8
Pros:

Colazione normale
Vista panorama bella

Cons:

Cattivo odore nel bagno in camera

2026-01-19 • via Nuitee
L
Lamberti • couple • it
10
meravigliosamente bene
Pros:

Ottimo, colazione abbondante.... Vista favolosa

Cons:

Nulla

2026-01-19 • via Nuitee
N
Naclerio • family_with_children • it
7
Pros:

2 notti in questa struttura con vista lago molto bella , a pochi passi dal centro. Personale molto gentile.

Cons:

La camera avrebbe potuto essere più grande e anche l'arredo avrebbe bisogno di un rinnovamento.

2026-01-09 • via Nuitee
I
immarrata • couple • it
7
2026-01-05 • via Nuitee
G
Gabriel • couple • br
10
2026-01-05 • via Nuitee
V
veronique • couple • fr
8
Une pause ensoleillée à Castel Gandolfo
Pros:

La proximité au centre de la petite ville de Castel, Gandolfo
La vue depuis les Chambres.

Cons:

Pas de chaussons dans les chambres : surprenant pour un hôtel 4 étoiles.

2025-12-30 • via Nuitee
R
Roberta • couple • it
8
2025-12-28 • via Nuitee
D
Didier • couple • fr
9
Escale vers le sud
Pros:

L’accueil
La chambre au Rez de Chaussée
La vue sur le lac
La localisation dans le centre historique

Cons:

On aurait aimé une bouilloire dans la chambre mais c’est un détail

2025-12-27 • via Nuitee
R
Roberta • couple • it
8
2025-12-20 • via Nuitee
R
Rosanna • family_with_children • us
10
Fantastic location!
Pros:

The location was superb! Views of the lake, short walk to restaurants and Castel Gandolfo!
The staff was great, sp Daniel and I think her name was Angelica. Daniel recommended really good places to eat!

Cons:

Nothing really...

2025-12-19 • via Nuitee
D
Dean • family_with_children • il
8
2025-12-16 • via Nuitee