Facilities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Elevator
ATM/banking
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Beautiful lake views
Cons:
Noisy rooms
Limited room amenities
Small room size

Categories

Cleanliness
7.85
Basic toiletries and issues with room acoustics were mentioned.
Service
9.35
Staff was consistently described as helpful and friendly.
Location
9.35
The hotel's location and views received high praise.
Room Quality
8.35
Rooms had great views, but some were noted to be small or noisy.
Amenities
7.85
Lack of in-room coffee facilities and basic amenities were mentioned.
Value for Money
8.35
Some complaints about room sizes vs. expectations based on pictures.
Food and Beverage
8.85
Breakfast options were positively reviewed, but more variety was suggested.
Overall Experience
8.85
Overall pleasant experiences with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:38

Property Description

Escape to a Mediterranean oasis at Hotel Castelgandolfo, where luxury meets comfort in the heart of Castel Gandolfo.

Relax and Rejuvenate
Indulge in soothing massages and rejuvenating facials that will leave you feeling refreshed. Our spa services are designed to pamper you and help you unwind completely.

Culinary Delights
Savor exquisite dishes at our on-site restaurant or choose the convenience of in-room dining. Start your day with a complimentary buffet breakfast served daily, energizing you for the adventures ahead.

Unmatched Convenience
With complimentary Wi-Fi throughout the hotel, a 24-hour front desk, and airport shuttle services, your every need is catered to. Enjoy the convenience of our concierge services and explore nearby attractions like the Papal Palace of Castel Gandolfo.

Don't miss out on your chance to experience the beauty and comfort of Hotel Castelgandolfo – book your stay today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CIA

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8.6
Based on 1114 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 8.85
M
Michelle • solo_traveller • gb
10
Pros:

The staff were very friendly and provided excellent service. Great location and views

2026-04-25 • via Nuitee
R
Ronit • couple • il
8
The best view and Location
Pros:

Best location
Best view
Very friendly staff

Cons:

Very old room need to be updated
Very poor WiFi
Very poor breakfast

2026-04-24 • via Nuitee
J
jose roberto megda • couple • br
9
Ótimo custo benefício
Pros:

Daniel recepção muito gente boa e solicito. Explicou tudo direito. Simpático
Linda vista para lago
Café da manha muito gostoso

Cons:

Cama e travesseiro não são tão bons.

2026-04-23 • via Nuitee
S
Sharon • couple • gb
8
Location & staff were great but could do with somewhere to make a tea or coffee and somewhere to relax.
Pros:

The location and the view of the lake from our room. The staff were very helpful & welcoming.

Cons:

The room was very small, no tea/coffee making facilities and no cover for the bed quilt, only a sheet.

2026-04-22 • via Nuitee
R
Roberta • extended_group • it
10
Pros:

La posizione centralissima, la vista mozzafiato

2026-04-20 • via Nuitee
M
Matthew • couple • us
6
Overall it is a great economy hotel but they need to fix the air.
Pros:

the location in the town and the view are unbeatable.

Cons:

I have never stayed in a hotel where I was not allowed to adjust the air temperature up or down.

2026-04-18 • via Nuitee
S
Simon • couple • au
8
2026-04-17 • via Nuitee
S
SZOCS • family_with_children • fr
9
Pros:

Néant

Cons:

Néant

2026-04-14 • via Nuitee
L
Lorenzo • couple • it
10
2026-04-12 • via Nuitee
G
Giuseppe • couple • it
6
Pros:

Solo la vista sul lago. E la posizione assolutamente centrale. Non altro.

Cons:

Nulla da dire sulla gentilezza del personale in reception, ma prezzo assolutamente sproporzionato rispetto alle dimensioni della stanza e al suo livello, molto basico e semplice. La scrivania strettissima, neanche lo spazio per una poltroncina.. Nulla di lussuoso o speciale.

2026-04-12 • via Nuitee
E
Elisabeth • couple • se
8
Pros:

Frukosten var otroligt bra! Vackert att sitta med utsikt över sjön, och mycket trevlig serveringspersonal.

2026-04-11 • via Nuitee
V
Vincent • couple • it
10
Pros:

Tutto

Cons:

Niente, ma il letto si muoveva

2026-04-11 • via Nuitee
C
Claudio • extended_group • it
5
Il personale è perfetto, la colazione eccellente, la vista spettacolare, quindi sicuramente positiva
Pros:

Colazione eccellente, posizione eccellente

Cons:

Pulizie carenti, stanza vetusta, arredi vetusti.
In bagno lo scopino a muro dietro al vaso che per prenderlo e posarlo gocciolava sul bordo del wc.
Doccia con le porte mangiate dalla ruggine.Pavimento in legno vecchio e apparentemente sporco scollato in alcuni punti come il battiscopa. Ringhiera del balcone e sedie arrugginite. La porta d'ingresso dell'albergo che apriva verso l'esterno costringendoti a far attenzione a non cadere dagli scalini. È un peccato e mi chiedo perchè non risolvere con piccoli accorgimenti questi problemi che lo renderebbero un vero 4 stelle che a mio parere adesso non è.

2026-04-06 • via Nuitee
C
Claudio • couple • it
9
2026-04-06 • via Nuitee
N
Natália Luana • couple • br
10
Pros:

A vista do quarto é imperdível, tudo quentinho, chuveiro ótimo, cama confortável e café da manhã muito gostoso

2026-04-05 • via Nuitee
S
Semplici4 • couple • it
9
Pros:

La vista sul lago dalla camera e l'ottima colazione, anche questa con una bellissima vista lago dalla terrazza

2026-03-31 • via Nuitee
A
Agostino Buonauro • family_with_children • it
5
Albergo troppo costoso per la qualità scadente che offre
Pros:

La posizione è la vista lago

Cons:

Dalla camera estremamente sporca con formiche e polvere, fino alla colazione molto scarsa. Solo il costo della camera è stato da hotel a quattro stelle

2026-03-29 • via Nuitee
P
Paola • couple • it
9
Pros:

Il receptionist che mi ha accolto è stato gentilissimo e mi ha fornito consigli molto tattici e formidabili ! Inoltre l'hotel è in pieno centro e questo consente di esplorare senza stress.

2026-03-25 • via Nuitee
F
fulvio • couple • it
4
Radente la sufficienza
Pros:

Solo la veduta

Cons:

Non è una struttura 4 stelle, colazione povera ed esterna , camera povera.

2026-03-22 • via Nuitee
V
Valérie / Didier • couple • fr
8
2026-03-17 • via Nuitee