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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Sauna
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Breakfast in the room
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Massage services
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Spa/wellness center
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Billiards
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Solarium
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Chapel/shrine
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Hammam
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Non-smoking throughout
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Private parking
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Sun terrace
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Daily housekeeping
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Allergy-free room
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Kid meals
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Pool with view
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Heated pool
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Electric vehicle charging station
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Indoor pool
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Public Bath
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Hot spring bath
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Steam room
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Fitness/spa locker rooms
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Key card access
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Bike tours
Review Highlights
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Property Description
Historic Elegance: Step into a 16th-century palatial home turned 5-star hotel, nestled in a natural forest with yew, cherry, pine, and holly trees.
Luxurious Accommodations: Experience stylish rooms with breathtaking views and enjoy the top-notch facilities and services expected from a 5-star establishment.
Culinary Delights: Indulge in exquisite dining at the chic restaurant, adding a touch of gastronomic pleasure to your stay.
Immerse yourself in the charm of Luces, a quaint Asturian village, and explore its unique granaries and traditional cottages. With easy access from the A-8 Motorway, a memorable stay in Lastres is just a drive away. Book now for an unforgettable experience.
We offer Christmas Menu for Christmas Eve Dinner 24 December, Christmas Lunch 25 December, New Year's Eve Dinner 31 December and New Year's Lunch 1 January, à la carte options not available on the dates indicated. Room service will not be availablePlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
El personal es amabilísimo, detallista y servicial. Las instalaciones cuidadas y diseñadas con gusto y una limpieza excepcional.
Nada
מיקום נהדר, חדר מרווח , נעים ונקי . ישיבה נעימה בחוץ.
הצוות דובר מעט אנגלית, חלק בכלל לא. הצוות קורקטי , לא מעבר לזה .
Tra lo staff il signor Alberto è stato gentilissimo nell'assicurarsi che un inconveniente dei servizi della struttura si risolvesse, e in generale la struttura è stata efficiente nel risolvere il disguido e siamo stati soddisfatti della nostra permanenza, ci è dispiaciuto non poter salutare e ringraziare il signor Alberto.
Booked this place expecting a real five-star experience, but honestly it fell pretty short.
Let's start with check-in. They put us in what was probably the worst room in the whole hotel, with this tiny little window, while every other room has floor-to-ceiling windows. They only moved us after we agreed to pay extra. Not a great first impression.
Housekeeping was the weakest I've seen. Basically all they did was make the bed and swap out a towel. Everything else stayed exactly where it was. Dishes weren't washed, and they never refilled the shower gel or shampoo. Total half-effort.
Breakfast was a real letdown, three-star at best. The portions were so small and sad that honestly I'd be embarrassed to serve that to anyone. No veggies at all, not a single cucumber, tomato, or salad. A bit of cold cuts, a bit of cheese, and that's it. The best thing on the table was the store-bought yogurt. The omelet was just one egg, took forever to come out, and didn't even taste good. We didn't bother with dinner because we figured if breakfast was this bad, dinner probably wouldn't be much better.
That said, there are some real positives. The grounds are beautiful and super well kept, the building itself is gorgeous, everything's really photogenic. No complaints there at all.
Bottom line: this place calls itself five stars, but I'm not sure what scale they're using. I'd give it four max, or honestly more like three and a half. For comparison, Forestis in Italy is what real five stars looks like. If Forestis is a solid ten out of ten, this is maybe a five, and I'm not even trying to be harsh.
Cadre très confortable, décoration soigné, personnel compétent
Restaurant décevant (erreur dans le plat, saveurs moyennes, trop lent)
Nice spa facilities and comfortable bed to relax .
Tout était parfait. la grande chambre avec des lits confortables , le calme alentours, le personnel sympathique, le grand parking. La piscine intérieure très bien avec sauna et hamam.
Les oreillers ! C’est le seul point noir… soit beaucoup trop gros soit tout plat dommage car sinon on aurait super bien dormi
Rzeczywistość okazała się rażąco odmienna i zdecydowanie poniżej deklarowanego poziomu.
Check-in
Przyjechaliśmy około godziny 20:30. Proces zameldowania był wyraźnie chłodny i bezosobowy, ograniczony do minimum formalności, bez jakiejkolwiek troski o komfort gości. Nie zaproponowano nam napojów powitalnych, mimo że były dostępne. Nie zaoferowano również pomocy przy bagażu. Co więcej, nie przekazano nam żadnych podstawowych informacji dotyczących funkcjonowania hotelu, takich jak lokalizacja restauracji, godziny śniadań czy dostępne udogodnienia — co w obiekcie tej klasy jest niedopuszczalne.
Komunikacja
Kolejnym poważnym problemem była komunikacja. Zarówno podczas śniadań, jak i w restauracji, większość personelu posługiwała się językiem angielskim na bardzo ograniczonym poziomie. W hotelu aspirującym do standardu pięciu gwiazdek jest to wyraźne i nieakceptowalne zaniedbanie.
Restauracja
Największym rozczarowaniem była restauracja. Obiekt chwali się rekomendacją Michelin, co jednoznacznie sugeruje najwyższą jakość. Tymczasem danie mojej żony – filet z morszczuka – zostało podane praktycznie surowe. Zamiast przygotować nowe danie, ryba została jedynie dopieczona, co całkowicie zniszczyło jej strukturę i smak. Moja sałatka była skrajnie uboga – składała się wyłącznie z dwóch liści sałaty i dwóch przekrojonych pomidorków koktajlowych, bez jakichkolwiek dodatków za 8 €
Spa i basen
Jedynym elementem, który można ocenić pozytywnie, był basen. Niestety strefa spa zdecydowanie odbiegała od oczekiwań — w godzinach od 18:00 do 19:30 nie było tam żadnej obsługi, a w całej strefie brakowało ręczników. Taki poziom organizacji jest nie do przyjęcia w hotelu tej klasy.
Hotel jest bez wątpienia atrakcyjny wizualnie i ma duży potencjał, jednak poziom obsługi oraz gastronomii wyraźnie nie odpowiada standardowi pięciu gwiazdek. Różnica między deklarowaną jakością a rzeczywistym doświadczeniem jest znacząca i trudna do zaakceptowania.
Beautiful 5 star property and worth the expense
Having to pay for things like porridge at breakfast, which feels like money grabbing and is unworthy of a hotel at this level. More tea bags in the room, bigger mugs and fresh milk. A welcome drink and snack on arrival would enhance the experience
Good Services, comfortable rooms, great Spa area. Close to many great 15 to 30 min drive locations. Breakfast was nice as well.
La habitación impresionante, spa bien
La calidad precio: más precio que calidad.
Lo cuidado que está todo y el exquisito gusto en la decoración. El personal es muy amable y están siempre pendientes. Los jardines muy cuidados y el edificio del Hotel junto a los anexos exteriores en perfecta armonía arquitectónica. El restaurante es excelente al igual que el bar con sus cocteles y tentempiés.
La zona del desayuno bufet está como en dos ámbitos, divididos por una escalera de cuatro o cinco peldaños que dificulta los desplazamientos de los clientes a veces 3 ó 4 veces entre donde están los alimentos y las mesas. En este hotel de esta categoría sería un punto a estudiar su mejora.
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