Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Pets allowed
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Clean rooms
Cons:
Noise from nearby vehicles
Some amenities lacking
Food quality could be improved

Categories

Cleanliness
8.14
Reviews consistently mention clean rooms, with some minor issues noted.
Service
9.11
Staff is described as extremely helpful and polite.
Location
9.15
Guests appreciate the excellent location close to amenities.
Room Quality
8.1
Rooms are modern and comfortable, with some minor complaints noted.
Amenities
8.13
Amenities are adequate, though some guests commented on limitations.
Value for Money
8.59
Many guests felt they received good value for their money.
Food and Beverage
7.64
Food quality received mixed reviews, with some suggestions for improvement.
Overall Experience
9.11
Many guests have had a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:45

Property Description

Modern Rooms with Elegant Decor

The Plazaola Hotel offers modern rooms with wooden floors, elegant furniture, air conditioning, heating, and satellite TV. Each room is designed for your comfort and style.

Delicious Dining Options

Indulge in a variety of local and national dishes at the hotel's restaurant and cafe. Enjoy breakfast options and a set menu during the week. Taste the flavors of the region without leaving the comfort of the hotel.

Ideal Location for Outdoor Activities

Located near the San Miguel de Aralar nature park and the Urbasa mountain range, Hotel Plazaola is perfect for outdoor sports enthusiasts. Explore the surroundings, go biking with the hotel's bike garage, or let the staff organize a trip for you.

Book your stay at Hotel Plazaola now and experience the perfect blend of comfort, dining, and adventure.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNA

Location

Guest Reviews

8.5
Based on 2259 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 9.11
G
Giselle Hump • family_with_children • es
9
Pros:

La comida del hotel. Cenamos y todo riquísimo. Las camareras majisimas

Cons:

La ducha del baño. Salía agua fuera y la flor estaba dañada

2026-10-31 • via Nuitee
O
Olivier • couple • fr
9
2026-10-30 • via Nuitee
J
Juan • solo_traveller • es
8
2026-10-30 • via Nuitee
J
Jean_Pierre_du_35 • couple • fr
7
Pros:

Confort literie et sanitaire

Cons:

Ventilation la nuit

2026-10-30 • via Nuitee
P
PFIX • solo_traveller • be
9
Pros:

De bereikbaarheid, niet ver van de autostrade

Cons:

Eigenlijk niets

2026-10-29 • via Nuitee
O
Olaya • couple • es
9
2026-10-29 • via Nuitee
J
Joaquin • solo_traveller • es
8
Pros:

La comodidad de la cama.

Cons:

El tamaño de mi habitación, era diminuta...

2026-10-28 • via Nuitee
P
phil65014 • family_with_children • fr
9
Très bien
Pros:

Hôtel agréable, personnel accueillant, relativement silencieux malgré l'arrivée tardive dun grand groupe de personnes âgées.
Le buffet du petit déjeuner était choyeux avec de bons produits, le restaurant sur place.

Cons:

Le bloc de sécurité de lumières orange dans les chambres trop fort, gêne pour dormir

2026-10-25 • via Nuitee
R
Roberto • couple • es
10
Buen hotel para hacer rutas en bici
Pros:

Lo cómodo y las instalaciones para dejar las bicicletas

Cons:

Nada en concreto

2026-10-25 • via Nuitee
D
DANIEL • extended_group • fr
8
Correct
Pros:

Petit déjeuner et le repas du soir au bar.

Cons:

La lumière dans la salle de bain, pour se maquiller, c'est très juste.

2026-10-24 • via Nuitee
A
Ana • couple • es
9
Repetiré
Pros:

Amabilidad de la recepción, la temperatura de la habitación, comodidad de la misma en relación al precio.

Cons:

Nada

2026-10-22 • via Nuitee
E
Elena • extended_group • es
10
Buen hotel
Pros:

El desayuno lo hicimos en la cafetería, no queríamos buffet. Destacar las camareras que estaban en la barra de la cafetería por si profesionalidad y simpatía. Aunque tenían mucho trabajo en horas puntuales, realizaban su trabajo con gran diligencia.
Que hubiera un buen lugar buen hotel para dejar las bicicletas

Cons:

Lo único que no me gusta de este hotel, es que admitan mascotas debido a mi intolerancia al pelo de los animales. Aunque he comprobado que realizan muy bien la limpieza diaria

2026-10-21 • via Nuitee
S
Santiago • solo_traveller • es
10
2026-10-20 • via Nuitee
G
Gert • couple • dk
8
Pros:

Stort værelse, gode senge. Elevator.. Fremragende mad i restauranten. Fin cykelparkering i hotellets kælder. Nem adgang til Via Verde / EV cykelrute. Rengøringen. Imødekommende og effektivt personale.

Cons:

Morgenmadsbuffeten er basic : du kan blive mæt, men udvalget er begrænset og kun kaffen er varm.

2026-10-20 • via Nuitee
O
Oscar • solo_traveller • es
8
2026-10-19 • via Nuitee
I
Ivan • family_with_children • rs
10
2026-10-19 • via Nuitee
A
Amaia • couple • es
8
Cons:

El desayuno un poco pobre

2026-10-18 • via Nuitee
C
CARLOS • couple • es
9
2026-10-18 • via Nuitee
P
Patrick • extended_group • fr
8
2026-10-17 • via Nuitee
M
Martinez • family_with_children • es
9
PARA REPETIR
Pros:

En la cafetería cenamos varias noches y fenomenal. Buena atención y los platos bien preparados.

2026-10-15 • via Nuitee