Hotel Plazaola

Hotels
8.5 (1963 reviews)
Aralar, 8 , Irurtzun , es

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Packed lunches
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Clean rooms
Cons:
Noise from nearby vehicles
Some amenities lacking
Food quality could be improved

Categories

Cleanliness
8.14
Reviews consistently mention clean rooms, with some minor issues noted.
Service
9.11
Staff is described as extremely helpful and polite.
Location
9.15
Guests appreciate the excellent location close to amenities.
Room Quality
8.1
Rooms are modern and comfortable, with some minor complaints noted.
Amenities
8.13
Amenities are adequate, though some guests commented on limitations.
Value for Money
8.59
Many guests felt they received good value for their money.
Food and Beverage
7.64
Food quality received mixed reviews, with some suggestions for improvement.
Overall Experience
9.11
Many guests have had a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:45

Property Description

Modern Rooms with Elegant Decor

The Plazaola Hotel offers modern rooms with wooden floors, elegant furniture, air conditioning, heating, and satellite TV. Each room is designed for your comfort and style.

Delicious Dining Options

Indulge in a variety of local and national dishes at the hotel's restaurant and cafe. Enjoy breakfast options and a set menu during the week. Taste the flavors of the region without leaving the comfort of the hotel.

Ideal Location for Outdoor Activities

Located near the San Miguel de Aralar nature park and the Urbasa mountain range, Hotel Plazaola is perfect for outdoor sports enthusiasts. Explore the surroundings, go biking with the hotel's bike garage, or let the staff organize a trip for you.

Book your stay at Hotel Plazaola now and experience the perfect blend of comfort, dining, and adventure.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 1963 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 9.11
Álvaro Enrique solo_traveller es
7
2026-03-20 via Nuitee
G
Guy solo_traveller ca
10
Pros:

Hotel moderne, confortable, fonctionnement abordable.

2026-03-19 via Nuitee
B
Begoña family_with_children es
10
2026-03-18 via Nuitee
J
Joan solo_traveller es
8
2026-03-17 via Nuitee
G
Gil Gil couple es
8
Si estoy por la zona no dudaré en volver
Pros:

El director Juanma y todo el personal muy atentos y amables, sobre todo la gente de la limpieza

Cons:

Demasiado tiempo de espera en el restaurante en lo que a las carta se refiere

2026-03-16 via Nuitee
N
Nicoleta María family_with_children es
10
Pros:

Tuve una experiencia excelente en este hotel.Desde el primer momento el personal fue increíblemente amable y atento, siempre dispuesto a ayudar con una sonrisa. Las habitaciones están impecable,muy cómodas y bien equipadas, lo que hizo que mi estancia fuera muy agradable. Además la ubicación es perfecta y las instalaciones están muy bien cuidadas. Volvería sin pensarlo y lo recomiendo totalmente a cualquier que busque comodidad, buen servicio y una experiencia de calidad.⭐⭐⭐⭐⭐

2026-03-15 via Nuitee
C
Corinne family_with_children fr
8
Très bien il y faisait froid dans les parties communes
Pros:

La grandeur des chambres

Cons:

Pas d’accueil à notre arrivée nous avons attendu une demi heure avant d’avoir notre clé
La personne s’est excusée

2026-03-14 via Nuitee
J
jordi family_with_children es
8
Pros:

El trato con el personal.

Cons:

La situación, nada en los alrededores, pero eso fue culpa mía por no fijarme al reservar.

2026-03-14 via Nuitee
M
Marie Claude couple fr
10
Très bien
Pros:

Tout est parfait

2026-03-13 via Nuitee
I
Isabelle family_with_children fr
10
Pros:

Accueil de notre chien
Bien place par rapport à l'autoroute
Restaurant sur place
Très bon petit déjeuner
Amabilité du personnel

Cons:

Rien

2026-03-12 via Nuitee
C
Chris couple gb
9
Good for a short stay
Pros:

Very easy to find , lovely clean room, staff In restaurant work very hard

Cons:

Parking a little small

2026-03-11 via Nuitee
M
Maria Asuncion family_with_children es
8
Pros:

La situación y el trato amable del personal.

Cons:

La cama no era muy cómoda. Las habitaciones son básicas.

2026-03-08 via Nuitee
J
Jesús Alberto couple es
9
Una muy buena estancia, como siempre.
Pros:

No estaba abierto el bufet del desayuno porque estábamos pocos huéspedes, pero el surtido existente en la cafetería ha sido más que suficiente. Así mismo, el servicio de cenas informales en la misma es muy agradable.

Cons:

Nos ha sorprendido que no estuviera abierto el bufet del desayuno, de las varias veces que nos hemos alojado en este hotel ha sido la primera vez, no obstante, como he indicado en el apartado anterior, el servicio de la cafetería nos ha parecido perfecto.

2026-03-06 via Nuitee
L
Lynn couple gb
9
2026-03-03 via Nuitee
A
Arnaud solo_traveller fr
8
2026-03-02 via Nuitee
A
Alban1 couple fr
8
Étape bord de route
Pros:

Hotel bien situé, facile d'accès, parking non fermé mais privé. Bon accueil, accepte notre petit chat avec supplément de 10€ par nuit. Chambre et locaux propres et confortables. Petits déjeuners buffet très copieux, restaurant sur place.

Cons:

RAS

2026-03-01 via Nuitee
M
Michel family_with_children be
9
Étape agréable
Pros:

Calme, proche d’une sortie d'autoroute pour une étape de voyage. Possibilité de repas sur place bon rapport qualité prix.

Cons:

La qualité du petit déjeuner est assez basique, les produits proposés sont des produits bas de gamme, pas de pain frais mais pain grillé.

2026-02-26 via Nuitee
A
Andres solo_traveller es
7
2026-02-26 via Nuitee
A
Anselmo couple es
8
2026-02-24 via Nuitee
J
Javier family_with_children es
9
2026-02-23 via Nuitee