Playaballena Hotel

Hotels
8.4 (56 reviews)
Avenida Juan Carlos I, s/n, Rota, Cádiz, 11520 , Rota , ES

Pets allowed

Facilities

Fitness facilities
Electric car charging station
Comprehensive recycling policy
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Excellent animation team
Clean facilities
Polite staff
Cons:
Buffet quality
High restaurant prices

Categories

Cleanliness
8.56
The installations are described as very good, with clean and beautiful pools.
Service
9.03
Animators are polite and efficient; waitstaff and cleaning staff are also described as super efficient and correct.
Location
8.57
The beach is near and has fine sand, with an enjoyable promenade.
Room Quality
8.22
A mention of needing a better mattress indicates room quality could be improved.
Amenities
8.75
Entertainment options exceed expectations, with a variety of activities available for both children and adults.
Value for Money
8.01
Options for dining are limited and expensive, suggesting lower value for money.
Food and Beverage
7.56
The buffet was overwhelming and the quality of food described as poor at times.
Overall Experience
8.53
Best holidays ever reported, highlighting how enjoyable the overall experience was.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:02

Property Description

Experience a serene getaway at Playaballena, where relaxation meets beachfront bliss.

Indulgent Spa Services: Soothe your senses with our expert massages and rejuvenating body treatments that promise to melt away your stress. Pamper yourself and discover true tranquility.

Recreational Paradise: Take a refreshing dip in our outdoor pool, unwind in the sauna, or break a sweat in the fully-equipped fitness center. Create lasting memories with your family in our engaging recreational options.

Culinary Delights: Savor exquisite meals at El Arpon, our on-site restaurant, or enjoy casual bites and refreshing drinks at the poolside bar. With all-inclusive rates available, every dining experience is designed to enhance your stay.

Book your dream holiday at Playaballena now and immerse yourself in the ultimate coastal escape!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: XRY

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 33

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.4
Based on 56 reviews
Cleanliness: 8.56
Service: 9.03
Location: 8.57
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 8.53
J
JAVIER family_with_children es
4
No era lo que se esperaba
Pros:

El servicio de limpieza de las habitaciones y de las instalaciones.

Cons:

No se indica en ningún momento de la reserva que los toboganes y la zona splash únicamente está abierta viernes, sábados y domingos lo que es realmente una faena si vas con niños, muy mal.

Tampoco se indica a la hora de hacer la reserva que el bar de la piscina solo abre durante las mañanas de lunes a jueves. Para pedir bebidas tienes que salir de la piscina, vestirte y caminar hasta el bar que está fuera detrás de la recepción, luego vuelve cargado con las bebidas con el riesgo de que se te caiga algo o derrame la bebida en todo el camino. Completamente inadmisible para un hotel 4 estrellas al que se le presumen unos servicios mínimos para la calidad de la estancia del cliente.

2026-05-30 via Nuitee
V
Valle family_with_children es
7
2026-05-30 via Nuitee
T
Teresa couple es
10
2026-05-29 via Nuitee
J
Jose couple pt
10
Pros:

De tudo no geral

2026-05-29 via Nuitee
N
Noelia solo_traveller es
10
2026-05-29 via Nuitee
L
Lydia solo_traveller es
8
Pros:

Todo

Cons:

Nada

2026-05-29 via Nuitee
R
ramon couple es
10
2026-05-29 via Nuitee
A
Antonio solo_traveller es
8
Cons:

Las enormes distancias que hay que recorrer desde los pocos ascensores que hay (2) hasta las habitaciones, es algo que no entiendo. Pasillos kilométricos que se hacen aún más largos si vas con equipaje.

2026-05-28 via Nuitee
M
Mayè solo_traveller es
10
Fabuloso .
Pros:

Todo nos encantó , pero el bar dedicado al deporte , un ambiente y decorado muy chulo .
Las comidas ,y bebidas incluidas.todo muy rico .
Y los chicos animadores de por la noche y el día en la piscina .

Cons:

Todo nos gustó !

2026-05-28 via Nuitee
C
Carmen couple es
7
Pros:

La limpieza es buena

Cons:

La comida muy poco variada

2026-05-27 via Nuitee
F
Francisco Miguel family_with_children es
9
2026-05-26 via Nuitee
B
Basilio villa García solo_traveller es
5
Psss
Pros:

Las instalaciones, la ubicación.

Cons:

El buffet,

2026-05-26 via Nuitee
M
Manuel Jesus family_with_children es
7
aquellos maravillosos años
Pros:

Piscinas exteriores, cercania a la playa,

Cons:

Las habitaciones para cuatro personas dos adultos y dos niños , se queda justa.
El bufé regulero

2026-05-26 via Nuitee
S
Sandra family_with_children es
8
2026-05-25 via Nuitee
P
Patricia family_with_children es
10
Pros:

El personal hace la estancia muy agradable. Tanto los animadores, camareras de piso, personal de recepción y restaurantes. Todos estupendos. Las instalaciones y comidas muy bien.

2026-05-24 via Nuitee
A
Adolfo extended_group es
9
2026-05-24 via Nuitee
C
clotilde couple es
8
Desconexión
Pros:

El desayuno y el trato del personal, en concreto Paula que me hizo dos tratamientos uno facial y otro corporal que es un amor

Cons:

Poca variedad de comida, deberían darle una vuelta aunque el. Pesero estaba exquisito

2026-05-24 via Nuitee
J
JOSE Ramon couple es
7
Pros:

Situación

Cons:

Bufet escaso

2026-05-24 via Nuitee
M
M Carmen family_with_children es
8
2026-05-24 via Nuitee
A
Alberto couple es
10
2026-05-24 via Nuitee