Beyaz Kale

Hotels
Independent
7.8 (56 reviews)
Pamukkale Kasabasi, Pamuk Mahallesi, Ouzkaan Cad. No: 4, Denizli, Denizli, 20280 , Denizli , TR

Facilities

Full-service spa
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Outdoor pool - seasonal
See all facilities

Review Highlights

Pros:
Convenient location
Acceptable room quality
Cons:
Issues with cleanliness
Rude service
Limited breakfast options

Categories

Cleanliness
5.8
Negative remarks about cleanliness and lack of essential supplies.
Service
7.3
Mixed sentiment due to rude behavior from the owner, though service standards for hotels of this tier may vary.
Location
8.8
Conveniently located in the city center.
Room Quality
8.8
Room quality is acceptable for the price.
Amenities
7.8
Nice pool but issues with Wi-Fi and missing toilet paper.
Value for Money
8.3
Good value considering room quality and location.
Food and Beverage
6.8
Breakfast disappointed due to limited choices for the price.
Overall Experience
8.8
Overall experience meets expectations despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:45

Property Description

Spa and Wellness Retreat
Indulge in relaxing massages at the full-service spa.
Gastronomic Delights
Dine at the hotel's restaurant, enjoy 24-hour room service, and unwind at the bar/lounge or poolside bar with your favorite drink.
Convenient Amenities
Benefit from complimentary Wi-Fi, concierge services, and complimentary continental breakfasts. Explore attractions like Pamukkale Thermal Pools and Hierapolis within walking distance.
Unwind and recharge at Beyaz Kale - Book your stay now!

Important information:

  • The seasonal pool will be open from April 01 to November 03.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DNZ

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guest accommodation is sealed after cleaning

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

See all policies

Location

Guest Reviews

7.8
Based on 56 reviews
Cleanliness: 5.8
Service: 7.3
Location: 8.8
Room Quality: 8.8
Amenities: 7.8
Value for Money: 8.3
Food and Beverage: 6.8
Overall Experience: 8.8
K
Karla Valesca friends
4
Pros:

Pues realmente no lleno las espectativas …

2025-09-21 via Nuitee
S
Sara partner
4
Pros:

El aparcamiento del hotel es la calle donde el dueño pone conos y sale como un ogro a preguntar si te alojas allí. Nada más entrar que le paguemos, "I will my money". La piscina bien. El wifi no llegaba a la habitación. No había papel higiénico.
Al llegar de cenar, dimos las buenas noches al entrar y no respondió. Un maleducado

2025-09-01 via Nuitee
P
Perrine
8
Très bon hôtel à Pamukkale
Pros:

Petit hôtel très sympathique dans le centre-ville. La chambre est tout à fait convenable pour le prix de la nuitée. La piscine est toujours un plus. Le personnel est très sympatique et attentif.

Petite déception sur le petit déjeuner, 8€ pour peu de choix.

2025-08-11 via Nuitee
V
Verified traveler
6
Gut und günstig aber keine top Bewertung
Pros:

Gut und günstig aber keine top Bewertung:
Weil Beanstandung nicht sofort erledigt wurde

2025-07-15 via Nuitee
A
Adrián partner
2
Pros:

La experiencia fue pésima. Me extraña mucho de Expedia, pero no tanto del administrador del hotel, quien nunca me respondió ninguno de mis mails o wsp (solo lo hizo el día anterior a mi llegada). Por este motivo ya les había preguntado a Uds acerca de la confianza en este hospedaje.
El administrador nos cobró dos veces en efectivo. Al momento de hacer el chek in me dijo que la tarifa a abonar de acuerdo a la cotización de euros a liras turcas era aprox 1.118 liras. Por la tarde me llamó para decirme que había calculado mal y debía pagarle 80 mlitas turcas más.
A eso debo sumarle que estaba publicado que posee WIFI. Nunca anduvo en la habitación en la cual nos hospedamos. También de muchas reglas que el hotel posee para sus pasajeros, pero que solo las hace cumplir con algunos. Por ej tiene un cartel en la pileta donde indica que el horario permitido es hasta las 20 hs, y había pasajeros que estaban bañandose a las 22 hs.
En fin, fue una experiencia muy mala, cuando ya se los había consultado a Uds ante la ausencia de respuesta a mis mails. Creo que es un amateurismo e irresponsabilidad muy grande de parte de Expedia promocionar este tipo de alojamientos

2025-06-22 via Nuitee
B
Bayram
2
Pros:

Eski bir otel evden dönüştürme hiç bir şey yok musluklar bile bozuk sıcak su yok

2025-06-18 via Nuitee
G
Gülsah
2
Kötüüüü
Pros:

Odalar ve temizlik anlamında fena değildi ama işletme sahibinin ciddi problemleri olduğunu gördük bence böyle bir işletmeci bu yola devam etmemeli 3 yaşında oğlumuz var yok çocuğun eline kumandayı vermeyin yok çocuğun eline klima kumandası vermeyin alt katta bahçe gibi bir yer var akşam saat 11 civarı biraz orda oturmak istedik ses yapmayın torunum uyuyor odaları çok ucuza kiralıyoruz burda bu iş yapılmaz gibi sitemler hiç memnun kalmadık

2024-09-15 via Nuitee
L
Louane
10
Parfait
Pros:

Séjour court puisque nous avons seulement fait une escale à Pamukkale, mais nous avons adoré cet hôtel.
Il est calme, très très bien placé, et le personnel est adorable.
Le gérant et sa femme se sont montrés à l’écoute, très sympathique et serviables.
Nous recommandons vivement.

2024-08-21 via Nuitee
M
Montse
2
Cuidado con el desayuno
Pros:

He charged us 18€ for breakfast for 3 people, breakfast was incloud in the hotel price. They told us not to make noise in the afternoon. Very little breakfast. There was almost no water to shower. There were 3 beds and they told us not to use one and we were 3 people.

2024-08-07 via Nuitee
T
Takuro
10
Pros:

スタッフの方がとても親切で滞在中は色々教えてもらい助かりました。また、部屋は清潔で快適に過ごせました。

2024-06-07 via Nuitee
A
Attila
6
Pros:

Nous avons réservé cet hôtel avec le petit déjeuner inclus. Quelle surprise quand le responsable nous dit que ce n’est pas le cas et nous le prouve avec son application téléphonique. Nous lui montrons également notre réservation où il est bien noté petit déjeuner inclus. Que faire ???
N’ayant pas trop le choix nous avons dû régler 5€ en plus par personne (nous étions 6).
Nous avons choisi cet hôtel parce que le petit déjeuner était inclus ce qui rendait le prix du séjour raisonnable, quelle déception.

2024-05-12 via Nuitee
D
Dessy partner
10
Pros:

Perfect for our overnight stay. Water pressure in shower needs attention

2024-05-10 via Nuitee
V
Verified traveler
10
Pros:

Yol ağzında olması sebebiyle hem duraklara hem de travertenlere yakın olması çok iyi, temiz hoş bir yer, çalışanları da yardımsever ve güler yüzlü, fiyatina göre iyi bence.

2024-05-09 via Nuitee
J
Julie
6
Charmant mais.simple
Pros:

Hôtel familial mignon mais propriétaire nous surveillent donc avis mitigé malgré le charme.de ce petit hôtel

2024-04-19 via Nuitee
R
riaz
8
Pros:

Good

2024-04-17 via Nuitee
U
ugur
10
Pros:

Gayet güzel temiz hoş bir yer samimi sıcak hiç bir sorun ile karsilasmadim.

2024-04-12 via Nuitee
Y
Yutaka partner
8
Pros:

We had very good time at this hotel .
Especially , location was very good .

2024-04-10 via Nuitee
H
Hajrabibi
8
Pros:

Lovely stay

2023-08-19 via Nuitee
M
Marina partner
10
Pros:

We liked our stay in Beyaz Kale. The family was really friendly and the home cooked meal was delicious. We can recommend the pension for a short stay to see stunning Pamukkale.

2023-08-16 via Nuitee
M
Mustafa Burhanettin
6
Pros:

Ortalama

2023-07-13 via Nuitee