Hotel Santa Cruz

Hotels
8.1 (918 reviews)
Rua José Pedro Lopes , Santa Cruz , pt

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Clubhouse
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise issues
Maintenance concerns

Categories

Cleanliness
7.59
Some reviews indicated that the maintenance was lacking.
Service
8.97
Many reviews praised the friendliness and helpfulness of the staff.
Location
8.91
The hotel location received multiple compliments across reviews.
Room Quality
7.05
Concerns about outdated rooms and noise issues were mentioned.
Amenities
7.58
Lack of certain toiletries and improvements needed for breakfast layout.
Value for Money
8.04
Some guests felt the hotel was still worth the money despite issues.
Food and Beverage
8.09
The breakfast was generally good but had room for improvement.
Overall Experience
8.56
Overall positive experiences were noted, with some areas needing attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 23:08

Property Description

Central Location near Santa Cruz Beach
Located just a short 3-minute walk from the picturesque Santa Cruz Beach, Hotel Santa Cruz offers comfortable air-conditioned guestrooms with charming balconies. The terracotta floors and wood furnishings create a cozy atmosphere, complemented by modern amenities like a telephone and satellite TV.

Delicious Buffet Breakfast and Dining Options
Start your day with a delightful buffet breakfast featuring fresh pastries and fruit juice served at the hotel. If you're looking to explore further dining options, various international cuisine restaurants are within a convenient 5-minute walk from the property.

Convenient Services and Leisure Activities
Enjoy a hassle-free stay with free public parking, car hire service, and a 24-hour front desk available at your disposal. For leisure enthusiasts, the hotel's proximity to golf courses, surfing spots, cycling paths, and hiking trails provides endless entertainment options.

Book your stay at Hotel Santa Cruz now for a memorable beachside getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an available extra bed.
    People 7 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 918 reviews
Cleanliness: 7.59
Service: 8.97
Location: 8.91
Room Quality: 7.05
Amenities: 7.58
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.56
S
SANDY • family_with_children • es
7
Pros:

Boa Localização

Cons:

Cortina a casa de banho

2026-05-09 • via Nuitee
F
Filhos • solo_traveller • pt
8
Pros:

a simpatia dos funcionários

Cons:

o barulho dos outros hóspedes

2026-05-07 • via Nuitee
P
Pedro • couple • pt
10
2026-05-04 • via Nuitee
R
Rafaela • couple • pt
9
Experiência a repetir.
Pros:

Quartos grandes. Banheira de hidromassagem e ótimo atendimento . Muito simpático staff.

Cons:

Não tem rampa para carrinhos de bebé . Pequeno almoço pouco elaborado.

2026-05-03 • via Nuitee
G
galamarra • couple • pt
10
Pros:

De tudo foi maravilhoso

2026-05-03 • via Nuitee
P
Paulo • solo_traveller • pt
9
2026-05-01 • via Nuitee
A
ALIX • couple • fr
7
Bon rapport qualité/prix
Pros:

Hotel un peu vieillot mais très propre, avec un personnel très sympathique et très bien situé.

2026-04-29 • via Nuitee
D
Diogo • solo_traveller • pt
9
Pros:

Limpeza e localização.

2026-04-28 • via Nuitee
V
Vázquez García • solo_traveller • es
9
2026-04-24 • via Nuitee
L
luciana • solo_traveller • it
9
Pros:

Accoglienza puntuale, posizione a pochi passi dal mare, pulizia impeccabile e colazione ricca.

2026-04-21 • via Nuitee
R
Robert • solo_traveller • gb
9
Pros:

The welcome from the staff. Spacious. Great location in a fantastic town

2026-04-20 • via Nuitee
M
Miguel • solo_traveller • pt
9
2026-04-15 • via Nuitee
F
Fernando • solo_traveller • pt
7
2026-04-13 • via Nuitee
D
Dennis • couple • gb
10
Totally recommend this hotel.
Pros:

Very friendly staff. Everything about this hotel was as good as any I’ve stayed in.

Cons:

I hove no complaints.

2026-04-13 • via Nuitee
S
Sílvia • family_with_children • pt
7
2026-04-07 • via Nuitee
V
Vitor • couple • pt
7
2026-04-06 • via Nuitee
G
Gomes • couple • pt
8
2026-04-05 • via Nuitee
P
Pedro • family_with_children • pt
6
2026-04-04 • via Nuitee
M
Margarida • solo_traveller • pt
10
Perfeita.
Pros:

Um hotel com história, localizado em zona privilegiada- perto do mar e no centro, com excelente gestão. Excelente factor humano.

Cons:

Imagino que possa ser ‘ruidoso ‘ no verão 🫢

2026-04-04 • via Nuitee
S
Sandra • solo_traveller • pt
9
2026-03-31 • via Nuitee