The Cleveland

Hotels
8.3 (3652 reviews)
39-40 Cleveland Square , London , gb
+44 20 7535 0860

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Outdated room features
Limited amenities

Categories

Cleanliness
8.13
The rooms were clean and well-kept, but some reviews noted issues with certain room features.
Service
8.6
Staff were described as friendly and accommodating, contributing positively to the experience.
Location
9.14
The hotel is conveniently located close to Hyde Park and public transport options.
Room Quality
8.09
Rooms varied in comfort and amenities, with some needing updates as per guest feedback.
Amenities
7.62
Limited amenities were noted, especially with the indoor pool and air conditioning issues.
Value for Money
8.58
Guests felt they received good value for the price considering the location.
Food and Beverage
7.63
Breakfast options could be improved as noted in some reviews.
Overall Experience
8.6
Generally positive experiences with some areas for improvement, maintaining good overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:28

Property Description

Luxury Boutique-Style Suites in Central London

Modern Amenities with Victorian Charm
Experience the perfect blend of modern design and Victorian elegance at The Cleveland Square. Enjoy air-conditioned suites with flat-screen TVs, comfortable seating areas, and luxurious private bathrooms.

Fully Equipped Kitchenettes for Convenience
Prepare your own meals in the well-equipped kitchenettes featuring a hob, kettle, fridge, and all the essentials. Enjoy the freedom and flexibility of self-catering during your stay.

Convenient Location Near Top Attractions
With 4 major Underground stations just minutes away, explore London with ease. From the vibrant West End to iconic landmarks like Westminster, everything is within reach when you stay at The Cleveland.

Book your stay now and experience the best of London at The Cleveland Square!

Important information:

Please note that there is limited elevator access to certain rooms within the property. This may cause issues for guests with limited mobility.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.3
Based on 3652 reviews
Cleanliness: 8.13
Service: 8.6
Location: 9.14
Room Quality: 8.09
Amenities: 7.62
Value for Money: 8.58
Food and Beverage: 7.63
Overall Experience: 8.6
A
Asazuma • family_with_children • jp
7
2026-08-22 • via Nuitee
K
Kiranda • couple • ug
7
2026-08-22 • via Nuitee
B
Beyzanur • couple • tr
8
Fiyat performans açısından gayet iyiydi
Pros:

Genel olarak konumu, temizliği, personelin ilgi alakası iyiydi. Odamız her gün temizlendi.

Cons:

Zemin altı kat verilmişti sanırım bu sebeple çok fazla rutubet vardı.

2026-08-22 • via Nuitee
W
Wafaa • solo_traveller • lb
10
2026-08-22 • via Nuitee
J
Jennie • solo_traveller • au
10
Lovely hotel room in great location near Paddington Station.
Pros:

Great location and good sized room with a/c.

2026-08-22 • via Nuitee
K
Kenneth • solo_traveller • se
8
2026-08-21 • via Nuitee
S
SM • extended_group • fi
8
2026-08-20 • via Nuitee
R
Rafaela • solo_traveller • es
9
Pros:

The room was very clean, everything worked properly and the location is really good

2026-08-20 • via Nuitee
M
Marta • couple • es
10
2026-08-20 • via Nuitee
A
Armin • family_with_children • ba
10
Hotel koji bih ponovno izabrao za boravak
Pros:

Boravio sam 14 dana sa obitelji u ovom hotelu tako da će ova recenzija biti relevantna. Soba u kojoj smo bili (broj 20) nalazi se na trećem katu, prostrana je i ima dovoljno prostora za četiri osobe. Ima puno svjetlosti jer su prozori veliki. Mini kuhinja je odlična, kupatilo lijepo uređeno a kreveti udobni. Soba se svaki dan čisti, vrlo temeljito i posebne pohvale idu spremačicama. Toaletni pribor, uključujući šampone, gel za tuširanje, ručnici i posteljina se svakodnevno mijenjaju. Kava i čaj također. Osoblje na recepciji je vrlo profesionalno i ljubazno, velike pohvale.

2026-08-20 • via Nuitee
N
Nathalie • solo_traveller • fr
10
Topissime
Pros:

Tout. En plus je suis arrivée le matin de fin de matinée et ils ont pu me donner ma chambre avant l’horaire du Check in.

Cons:

Rien

2026-08-20 • via Nuitee
N
Nounousha • solo_traveller • gb
9
2026-08-19 • via Nuitee
J
Jeffrey • solo_traveller • us
8
Pros:

Staff are incredibly helpful and kind

2026-08-19 • via Nuitee
R
Ralitsa • extended_group • bg
9
Cons:

Персонала беше страхотен :), локацията, удобен матрак, климатик, малка бокс кухня, просто имайте предвид че ако стаята ви е на последен етаж няма асансьор до 3ти и 4ти етаж и са доста стълби, но всичко друго беше супер!

2026-08-19 • via Nuitee
P
Paul • solo_traveller • gb
9
2026-08-18 • via Nuitee
K
Krzysztof • family_with_children • pl
9
2026-08-18 • via Nuitee
V
Volker • solo_traveller • de
10
2026-08-18 • via Nuitee
M
Manuel • solo_traveller • es
10
En familia
Pros:

Habitación amplia y cama confortable. El barrio muy seguro y tranquilo.

Cons:

Nada

2026-08-18 • via Nuitee
E
Erin • extended_group • us
9
2026-08-17 • via Nuitee
A
Andrea • couple • gb
9
Enjoyable and will stay again very soon.
Pros:

Spotlessly clean
Everything you need when travelling
Fantastic location

Cons:

Would have preferred to be on level 3, as lift only went up to level 3 and then we had to use stairs.
Ok with a bag but if we had a heavy suitcase, not so good.

2026-08-17 • via Nuitee