The Cleveland

Hotels
8.3 (3290 reviews)
39-40 Cleveland Square , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Outdated room features
Limited amenities

Categories

Cleanliness
8.13
The rooms were clean and well-kept, but some reviews noted issues with certain room features.
Service
8.6
Staff were described as friendly and accommodating, contributing positively to the experience.
Location
9.14
The hotel is conveniently located close to Hyde Park and public transport options.
Room Quality
8.09
Rooms varied in comfort and amenities, with some needing updates as per guest feedback.
Amenities
7.62
Limited amenities were noted, especially with the indoor pool and air conditioning issues.
Value for Money
8.58
Guests felt they received good value for the price considering the location.
Food and Beverage
7.63
Breakfast options could be improved as noted in some reviews.
Overall Experience
8.6
Generally positive experiences with some areas for improvement, maintaining good overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:28

Property Description

Luxury Boutique-Style Suites in Central London

Modern Amenities with Victorian Charm
Experience the perfect blend of modern design and Victorian elegance at The Cleveland Square. Enjoy air-conditioned suites with flat-screen TVs, comfortable seating areas, and luxurious private bathrooms.

Fully Equipped Kitchenettes for Convenience
Prepare your own meals in the well-equipped kitchenettes featuring a hob, kettle, fridge, and all the essentials. Enjoy the freedom and flexibility of self-catering during your stay.

Convenient Location Near Top Attractions
With 4 major Underground stations just minutes away, explore London with ease. From the vibrant West End to iconic landmarks like Westminster, everything is within reach when you stay at The Cleveland.

Book your stay now and experience the best of London at The Cleveland Square!

Important information:

Please note that there is limited elevator access to certain rooms within the property. This may cause issues for guests with limited mobility.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 3290 reviews
Cleanliness: 8.13
Service: 8.6
Location: 9.14
Room Quality: 8.09
Amenities: 7.62
Value for Money: 8.58
Food and Beverage: 7.63
Overall Experience: 8.6
G
Giusy • couple • it
6
2026-04-11 • via Nuitee
K
katrina • solo_traveller • gb
9
Cleveland hotel
Pros:

Spacious room, our own kitchen facilties in the room, location,

Cons:

The windows rattled at night , but they are old windows and sash windows, but it never woke us up in the night

2026-04-11 • via Nuitee
N
Noah • solo_traveller • au
8
2026-04-10 • via Nuitee
D
David • family_with_children • gb
10
Outstanding room, highly recommend.
Pros:

The room was spacious, spotless and very practical. Absolutely perfect for a family of 4. The beds were super comfy and the king size bed was huge. Loved the kitchenette which made it easy to have breakfast in the morning in the apartment before heading out. The balcony was also a lovely bonus. As we had gorgeous weather throughout our stay we enjoyed a morning coffee on the balcony with a lovely view onto a little park.
The proximity of Kensington gardens was fabulous too.
Overall this was the perfect place for us for a short visit to London and we'll definitely book there again.

Cons:

Nothing not to like!

2026-04-09 • via Nuitee
T
tammy649 • solo_traveller • gb
8
Pros:

Everything was good. Pleasantly surprised with mini kitchen even thought I didn't stay long enough to cook. Reception staff very nice..especially Alex who made me tea before leaving the hotel :)

Cons:

I was on the very top floor. I didn't have much luggage so it was relatively fine. Even though there is a lift, one small part needed stair use. For someone carrying big suitcase it might be an inconvenience as the stairs are quite narrow.

2026-04-09 • via Nuitee
N
Nóra • family_with_children • be
7
2026-04-08 • via Nuitee
K
Kaan • solo_traveller • de
5
Pros:

Great location

Cons:

Room was too small, infrastructure is getting old.

2026-04-08 • via Nuitee
H
Holly • family_with_children • gb
10
2026-04-07 • via Nuitee
I
IAN MARK • couple • gb
10
we'll definitely come back
Pros:

everything

Cons:

nothing

2026-04-07 • via Nuitee
S
Sophie • family_with_children • fr
9
Parfait pour un séjour en famille
Pros:

Emplacement très bien
Proche du métro Paddington
Chambre spacieuse et bien équipée
Très bonne literie !

Cons:

Rien

2026-04-07 • via Nuitee
C
cristina • family_with_children • ro
10
Pros:

Amplasarea hotelului, accesul facil la mijloacele de transport in comun. Locatie frumoasa, personal prietenos.Multumim, Alex, pentru informatiile oferite.

2026-04-07 • via Nuitee
J
Jimmy • family_with_children • au
10
Nice area, paddington just a hop away
Pros:

Nice safe area

Cons:

Lift doesnt go to floors

2026-04-07 • via Nuitee
S
Sahdia • extended_group • gb
6
Had a good sleep.
Pros:

The location was in the city centre.

Cons:

No room service, would have been nice if this was available.

2026-04-06 • via Nuitee
D
Daniel72 • family_with_children • de
8
Hotel in ruhiger Lage und doch Zentral.
Pros:

Das Hotel lag in einer ruhigen Strasse direkt an einem kleinen Park. Ein kleiner Fussmarch, dann ist man direkt in Paddington oder Bayswater, wo Restaurant & Cafés sind.

Cons:

Die Zimmer liegen sehr auf unterschiedlichen Level. Man muss mit schweren Koffer teilweise die steile Treppe hochtragen. Ein Horror! Der Fahrstuhl hält teilweise nur an bestimmten Etagen.

2026-04-06 • via Nuitee
A
Attila • family_with_children • hu
9
Kiváló szállás, mindekinek ajánlom
Pros:

Csendes nyugodt környék, nagyon közel a tömegközlekedéshez (busz, metró, vonat). Kedves, segítőkész személyzet, tágas, kényelmes, megfelelően felszerelt szoba.

Cons:

Bár az ár-érték arány megfelelő volt, de azért kicsit drága szállás

2026-04-06 • via Nuitee
P
Preanka • solo_traveller • fr
10
2026-04-06 • via Nuitee
C
Chikako • couple • gb
10
2026-04-05 • via Nuitee
Y
Yunus • couple • tr
8
Pros:

merkezi

Cons:

Ses yalıtımı düşük bu tarz bütün otellerde sanırım bu problem mevcut olabilir, giriş çıkışlarda bir tık güvensiz hissettirebiliyor

2026-04-04 • via Nuitee
P
Peter • couple • gb
10
2026-04-04 • via Nuitee
S
Sandra • solo_traveller • be
10
2026-04-04 • via Nuitee