The Cleveland

Hotels
8.3 (3290 reviews)
39-40 Cleveland Square , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Outdated room features
Limited amenities

Categories

Cleanliness
8.13
The rooms were clean and well-kept, but some reviews noted issues with certain room features.
Service
8.6
Staff were described as friendly and accommodating, contributing positively to the experience.
Location
9.14
The hotel is conveniently located close to Hyde Park and public transport options.
Room Quality
8.09
Rooms varied in comfort and amenities, with some needing updates as per guest feedback.
Amenities
7.62
Limited amenities were noted, especially with the indoor pool and air conditioning issues.
Value for Money
8.58
Guests felt they received good value for the price considering the location.
Food and Beverage
7.63
Breakfast options could be improved as noted in some reviews.
Overall Experience
8.6
Generally positive experiences with some areas for improvement, maintaining good overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:28

Property Description

Luxury Boutique-Style Suites in Central London

Modern Amenities with Victorian Charm
Experience the perfect blend of modern design and Victorian elegance at The Cleveland Square. Enjoy air-conditioned suites with flat-screen TVs, comfortable seating areas, and luxurious private bathrooms.

Fully Equipped Kitchenettes for Convenience
Prepare your own meals in the well-equipped kitchenettes featuring a hob, kettle, fridge, and all the essentials. Enjoy the freedom and flexibility of self-catering during your stay.

Convenient Location Near Top Attractions
With 4 major Underground stations just minutes away, explore London with ease. From the vibrant West End to iconic landmarks like Westminster, everything is within reach when you stay at The Cleveland.

Book your stay now and experience the best of London at The Cleveland Square!

Important information:

Please note that there is limited elevator access to certain rooms within the property. This may cause issues for guests with limited mobility.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 3290 reviews
Cleanliness: 8.13
Service: 8.6
Location: 9.14
Room Quality: 8.09
Amenities: 7.62
Value for Money: 8.58
Food and Beverage: 7.63
Overall Experience: 8.6
D
Dina • family_with_children • gb
8
2026-02-14 • via Nuitee
C
cristina • family_with_children • es
8
Pros:

Las camas eran cómodas, el espacio de la habitación en general

Cons:

El baño un poco pequeño para 4 personas

2026-02-14 • via Nuitee
A
Amelia • couple • ca
9
Pros:

Clean and room is big

2026-02-13 • via Nuitee
D
Derrick • solo_traveller • gb
10
2026-02-13 • via Nuitee
S
S • extended_group • kr
9
2026-02-13 • via Nuitee
M
Monika • family_with_children • pl
10
Pros:

Przemiła obsługa, czysto, codziennie sprzątane, spokojna cicha okolica, świetna lokalizacja, doskonała komunikacja - wszędzie blisko. Na pewno tam wrócimy nie raz : )

Cons:

Nic

2026-02-13 • via Nuitee
L
Lynn • couple • gb
10
Super accommodation in a lovely and accessible part of London. A real find.
Pros:

Everything. It was clean, comfortable, really well appointed and in a lovely part of London. Staff were lovely and helpful. Just great. We will stay again.

Cons:

Nothing. It was great.

2026-02-12 • via Nuitee
D
Daniel • solo_traveller • gb
10
2026-02-12 • via Nuitee
G
Graham • extended_group • gb
8
2026-02-11 • via Nuitee
B
Bandar Marfua • extended_group • sa
9
2026-02-11 • via Nuitee
A
Alessia • couple • it
8
finalmente senza moquette
Pros:

Finalmente una stanza senza moquette che personalmente detesto e a Londra sembra sempre davvero difficile trovare un'alternativa. Stanza ampia, pulita e dotata di un piccolo cucinino molto utile in caso di necessità. La posizione ottima, in un quartiere molto carino, silenzioso e a 10 minuti a piedi dalla metro di Paddington, perfettamente connessa col centro e l'aeroporto Heathow. Personale molto gentile.

2026-02-11 • via Nuitee
E
Eliyahu • solo_traveller • il
10
2026-02-10 • via Nuitee
A
Antonella • extended_group • it
8
2026-02-10 • via Nuitee
I
Iryna • solo_traveller • ua
9
Гарний готель та приємний досвід перебування
Pros:

Розташування- дуже зручно розташований готель;
Сам номер - доволі просторий та сучасний з усіма потрібними умовами.
Маленька кухенька - це дуже зручно та причина , чого я замовляла цей номер. Дуже зручно , бо були всі необхідні кухонні речі, посуд, холодильник, мікрохвильова та чайник.

Cons:

Вид з вікна

2026-02-10 • via Nuitee
T
Tania • extended_group • ch
7
Personal amable, ubicacion excelente, faltan servicios de hotel
Pros:

Ubicación excelente

Cons:

Ausencia de Lobby, desayunador, espacios comunes. Mas que un hotel es un grupo de apartamentos con una recepción.

2026-02-09 • via Nuitee
E
Elizabeth • family_with_children • gb
10
We’ll be back!
Pros:

This was my second visit… Great hotel, perfect location having traveled into Paddington from Bristol! Very happy to be back!

2026-02-09 • via Nuitee
K
Karen • family_with_children • au
8
Neat and tidy accommodation in a central location
Pros:

Location was great and the kitchenette was handy.

2026-02-09 • via Nuitee
U
Uğur • solo_traveller • tr
9
2026-02-08 • via Nuitee
S
Susanna • couple • gb
9
Pros:

Great period property in nice location. Everything you need was provided. Definitely will stay again.

2026-01-31 • via Nuitee
Y
Yuliia • solo_traveller • gb
10
2026-01-30 • via Nuitee