Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable atmosphere
Cons:
Weak sound insulation
Inconvenient spa access

Categories

Cleanliness
8.6
Clean and well-maintained facilities as mentioned in reviews.
Service
8.8
The staff is described as very friendly and attentive.
Location
8.6
Located conveniently near Madrid with a pleasant environment.
Room Quality
7.6
Some concerns about sound insulation and old furniture.
Amenities
8.1
Nice amenities like the spa, although some guests found it limited.
Value for Money
8.1
Good value given the quality of service and amenities.
Food and Beverage
8.6
Excellent food quality and variety at the restaurant.
Overall Experience
8.8
Generally very positive reviews despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:38

Property Description

Luxurious 4-Star Hotel in Historic Carranque

Exclusive Domus Aurea Health Spa: Indulge in tranquillity and serenity at our premium health spa.

Versatile Event Spaces: Host your events in style with our spacious meeting rooms and banquet halls.

Outdoor Activities and Nearby Attractions: Explore hiking trails, play paddle tennis, or visit the Roman village and archaeological park in Carranque. Don't miss out on nearby golf courses and a public swimming pool.

Immerse yourself in luxury and history at our 4-star hotel in Carranque. Book now to experience the perfect blend of relaxation and adventure.

Important information:

Half board is served in the hotel cafeteria from Sunday to Thursday between 20:30 and 22:30.

As a result of Coronavirus (COVID-19), this property has temporarily closed the children's playground.

Domus Aurea spa hours:
Monday to Friday: 10:00 to 21:00, last access time: 18:00 hours.
Saturday: 10:00 to 22:00, last access time: 19:00 hours.
Sunday: 10:00 to 15:00, last access time: 12:00 hours.
Consult children's schedule. Children under 5 years old are not allowed to access the facilities.
Reservations must be made in advance, otherwise services will not be guaranteed. It is essential to wear a swimming cap and escarpines booties.

RESTAURANT EL ZAGUÁN:
Friday from 13:30 to 16:00 and from 20:30 to 23:00 hours.
Saturday from 13:30 to 16:00 and from 20:30 to 23:00 hours.
Sunday from 13:30 to 16:00
Half board service will be offered from Sunday to Thursday in the hotel cafeteria. Friday and Saturday at the restaurant El Zaguán.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.4
Based on 450 reviews
Cleanliness: 8.6
Service: 8.8
Location: 8.6
Room Quality: 7.6
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.8
E
Esteban extended_group es
7
2026-08-15 via Nuitee
L
Lucia family_with_children es
8
2026-08-15 via Nuitee
T
Traveltilli solo_traveller de
8
Pros:

Die Ruhe der Lage aber keine allzu langen Wege, Parkplatz direkt vor dem Haus aber auch an der Straße ohne Höhen Beschränkung

2026-08-15 via Nuitee
M
maria jose couple es
8
Buena
Pros:

La ubicación

Cons:

La habitación estructura tenía grietas y un poco sucias las paredes

2026-08-15 via Nuitee
M
Mjose family_with_children es
8
2026-08-14 via Nuitee
B
Blazquez solo_traveller es
6
Bien pero mucho que mejorar
Pros:

El personal del hotel que son todos muy majos y agradables

Cons:

Pues lo que menos me gustó es que las teles son antiguas y cuando quieres poner Netflix o otro no funciona, y que para un hotel supuestamente de 4 estrellas las comidas y desayunos es de poca variedad y de calidad bien sin más

2026-08-14 via Nuitee
C
Cristina solo_traveller es
10
2026-08-13 via Nuitee
V
vizcarro solo_traveller es
8
Pros:

El spa precio calidad fantástico incluido masaje el de ,40 min super completo, personal agradable y habitación limpia y amplia, con parking gratuito

Cons:

Quizás un poco separado del pueblo

2026-08-11 via Nuitee
M
mei couple es
10
El mejor spa que pase.
Pros:

La atención de los trabajadores, el spa, la cena y el desayuno

Cons:

La habitación, había aún polvo por casi toda la habitación.

2026-08-10 via Nuitee
S
Sandra couple es
4
2026-08-10 via Nuitee
I
Iratxe couple es
8
2026-08-10 via Nuitee
R
Roberto solo_traveller es
8
Pros:

El menu estaba genial, los 2 primeros y 2 segundos que cenamos en esa terracita tan acogedora, estaban riquisimos.

Cons:

Hechamos en falta una minineverita, por posibles casos; tenera algo de bebida fresquita, etc, pero lo que mas es por tener donde guardar medicacion.

2026-08-09 via Nuitee
S
Sara solo_traveller es
10
Muy bien
Pros:

Muy limpio y cómodo. No está cerca de Madrid pero si cerca de griñon que es donde teníamos a familiares

2026-08-08 via Nuitee
A
Angela solo_traveller es
10
Pros:

Descanso y relax

Cons:

Nada

2026-08-08 via Nuitee
A
Antonio couple es
8
Un buen hotel que necesita alguna reforma.
Pros:

La habitación estaba muy limpia, aunque se ve un poco antigua, necesita unas reformas. El desayuno, aunque pequeñito, es de muy buena calidad y tiene un poco de todo (embutido, fruta, zumo, lácteos, dulces....). El personal de 10.

Cons:

Que no tenia frigorífico en la habitación.

2026-08-07 via Nuitee
C
Campo solo_traveller nl
3
2026-08-07 via Nuitee
O
Oscar couple es
10
2026-08-07 via Nuitee
F
fran solo_traveller gb
8
Great value hotel for an overnight stop.
Pros:

Staff were lovely and very helpful. Bed was very comfortable. Room was very clean. Lovely garden at the back to sit outside. Good value set menu dinner. Easy to find.

Cons:

Nothing.

2026-08-07 via Nuitee
I
Inma solo_traveller es
10
2026-08-06 via Nuitee
C
Campo solo_traveller nl
3
Pros:

Los empleados fue lo mejor de todo

Cons:

Nada me gustó es un hotel viejo huele a madera y objetos viejo, el bufete no lo recomiendo los baños tiene mugre de años ya pegado
Pensé que era un hotel 5 estrellas pero no lo es
Que lastima

2026-08-05 via Nuitee