Vera Cruz Porto Downtown Hotel

Hotels
8.3 (8227 reviews)
Rua Ramalho Ortigão, 14 , Porto , PT
+351 22 332 3396

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Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
Breakfast could improve
Some rooms small
Heating issues reported

Categories

Cleanliness
8.36
The hotel is noted to be very clean and well-maintained.
Service
8.83
The staff is described as friendly and attentive, contributing positively to the overall experience.
Location
9.17
Location is praised highly across multiple reviews, being very central and convenient.
Room Quality
8.12
Rooms are generally comfortable, but some guests mentioned issues with size and heating.
Amenities
7.65
Some amenities were lacking, specifically breakfast variety and heating in bathrooms.
Value for Money
8.51
Value is considered good given the central location and overall service, despite some amenities issues.
Food and Beverage
7.16
Breakfast variety was insufficient, with repeated items and occasional shortages.
Overall Experience
8.63
Generally positive experiences with a few minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:56

Property Description

Rooftop Terrace with Stunning Views
Experience breathtaking views of Aliados Avenue from our rooftop terrace, the perfect spot to unwind and enjoy the cityscape.

Luxurious Rooms and Suites
Indulge in comfort with air-conditioned rooms featuring double-glazed windows, satellite TV, and upscale bathrooms. Upgrade to a suite for a private balcony and extra space.

Convenient Location and Easy Access
Located just steps away from Aliados Metro Station, exploring Porto is a breeze. With a short drive to the airport, your journey is made hassle-free.

Book now to experience the perfect blend of luxury and convenience at Vera Cruz Hotel.

Important information:

Guests who wish to use the car park from 19:00 to 10:00 will be charged a fee.

Any early departure situation must be reported at least 48 hours in advance. If the notification is only done on the same day, there will be a penalty in the amount of the respective day's rate plus the next day's rate.

The property may take a deposit from the card used in the booking. This is a routine procedure to verify that it is valid and hasn't been lost or stolen. The hold is temporary, and the amount will be returned to you in full according to the property policy.

Upon check-in, guests are required to show a photo ID and pay for their reservation.

Please note that all Special Requests are subject to availability and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Location

Guest Reviews

8.3
Based on 8227 reviews
Cleanliness: 8.36
Service: 8.83
Location: 9.17
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.51
Food and Beverage: 7.16
Overall Experience: 8.63
A
Anne • couple • fr
9
Super séjour à porto très belle ville à refaire
Pros:

Hôtel super bien placé très propre .La salle du petit déjeuner est très sympa vue sur les toits de porto.Le personnel très agréable et disponible pour les renseignements des visites etc….

Cons:

Hôtel pas très bien insonorisé on entend assez bien les bruits .

2026-10-17 • via Nuitee
C
Claude • couple • fr
7
Pros:

L emplacement

Cons:

Chambre vieillotte, odeur de peinture. Doute sur la propreté. Pas grave c était pour une seule nuit

2026-10-17 • via Nuitee
A
Alessandra • extended_group • it
10
2026-10-16 • via Nuitee
S
SERKAN • solo_traveller • tr
7
Pros:

Super location

Cons:

Nothing

2026-10-16 • via Nuitee
C
Crislayne • solo_traveller • br
10
2026-10-16 • via Nuitee
J
Judy M • solo_traveller • ca
10
Would recommend it
Pros:

Good location; staff all friendly; Fillipa is particularly helpful and intuitive;

Cons:

All good

2026-10-16 • via Nuitee
L
Luca • couple • it
8
Viaggio vacanza, per lo più itinerante. Piacevole sosta al centro di Porto
Pros:

Tutto ok

2026-10-16 • via Nuitee
A
andrew • couple • gb
9
Friendly & convenient
Pros:

Central location
Clean tidy
Friendly staff

Cons:

Nothing

2026-10-16 • via Nuitee
B
Brenda • couple • ca
8
Great central stay
Pros:

The central area was great for walking around the historic sites and getting down to the river. Our room had a balcony with table and chairs. It was wonderful to watch the city below while sipping wine.

Cons:

A few ants found their way up our bathroom drain. Once staff were notified, the problem was resolved.

2026-10-15 • via Nuitee
M
Mark • solo_traveller • ca
10
Pros:

Clean, quiet, and charming. Perfect location and friendly staff.
Highly recommended.

Cons:

nil

2026-10-15 • via Nuitee
J
james • couple • ie
9
Pros:

Location and staff were excellent.

2026-10-15 • via Nuitee
D
Danny • couple • co
10
2026-10-15 • via Nuitee
D
Denis • couple • ie
10
Pros:

Very clean, very pleasant staff, excellent location.

Cons:

Nothing

2026-10-15 • via Nuitee
L
Luciana Ferraz • couple • br
10
2026-10-15 • via Nuitee
L
lara • solo_traveller • br
10
Pros:

Cafe da manhã bom.quarto bom .. excelente localização próximo ao mercado do bolhão e.estacao sao Bento..

Cons:

Falta de estacionamento

2026-10-15 • via Nuitee
M
Michela • couple • it
8
2026-10-15 • via Nuitee
P
Pierre • couple • ca
9
Super emplacement
Pros:

L’accueil a été extraordinaire et tous les employés également. Une grande salle de bain mais surtout, la situation: tres près de TOUT. Rapport Qualité -Prix difficile à battre. La petite terrasse sur le toit est super en soirée pour relaxer.

Cons:

Le déjeuner et le gout du café définitivement

2026-10-14 • via Nuitee
A
Allan • couple • au
1
We didn’t get a chance to stay. On arrival we were told that our booking was canceled and were redirected to another hot
2026-10-14 • via Nuitee
G
Gregg • couple • us
8
2026-10-14 • via Nuitee
A
Ajit • solo_traveller • ca
8
Stay was good. I woul go back again. Very helpful and pleasant staff.
Pros:

Friendly staff, good location. Value for the money

Cons:

Should have shampoo and conditioner separately.

2026-10-14 • via Nuitee