Vera Cruz Porto Downtown Hotel

Hotels
8.3 (7886 reviews)
Rua Ramalho Ortigão, 14 , Porto , pt

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
Breakfast could improve
Some rooms small
Heating issues reported

Categories

Cleanliness
8.36
The hotel is noted to be very clean and well-maintained.
Service
8.83
The staff is described as friendly and attentive, contributing positively to the overall experience.
Location
9.17
Location is praised highly across multiple reviews, being very central and convenient.
Room Quality
8.12
Rooms are generally comfortable, but some guests mentioned issues with size and heating.
Amenities
7.65
Some amenities were lacking, specifically breakfast variety and heating in bathrooms.
Value for Money
8.51
Value is considered good given the central location and overall service, despite some amenities issues.
Food and Beverage
7.16
Breakfast variety was insufficient, with repeated items and occasional shortages.
Overall Experience
8.63
Generally positive experiences with a few minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:56

Property Description

Rooftop Terrace with Stunning Views
Experience breathtaking views of Aliados Avenue from our rooftop terrace, the perfect spot to unwind and enjoy the cityscape.

Luxurious Rooms and Suites
Indulge in comfort with air-conditioned rooms featuring double-glazed windows, satellite TV, and upscale bathrooms. Upgrade to a suite for a private balcony and extra space.

Convenient Location and Easy Access
Located just steps away from Aliados Metro Station, exploring Porto is a breeze. With a short drive to the airport, your journey is made hassle-free.

Book now to experience the perfect blend of luxury and convenience at Vera Cruz Hotel.

Important information:

Guests who wish to use the car park from 19:00 to 10:00 will be charged a fee.

Any early departure situation must be reported at least 48 hours in advance. If the notification is only done on the same day, there will be a penalty in the amount of the respective day's rate plus the next day's rate.

The property may take a deposit from the card used in the booking. This is a routine procedure to verify that it is valid and hasn't been lost or stolen. The hold is temporary, and the amount will be returned to you in full according to the property policy.

Upon check-in, guests are required to show a photo ID and pay for their reservation.

Please note that all Special Requests are subject to availability and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 23 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for € 35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 7886 reviews
Cleanliness: 8.36
Service: 8.83
Location: 9.17
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.51
Food and Beverage: 7.16
Overall Experience: 8.63
J
JEAN-CLAUDE • couple • fr
8
2026-07-04 • via Nuitee
D
Diana • solo_traveller • pl
9
Wszędzie blisko
Pros:

Lokalizacja

Cons:

Śniadania

2026-07-04 • via Nuitee
C
Céline • couple • fr
10
Un très bon séjour dans un hôtel très agréable
Pros:

L’emplacement et la gentillesse du personnel
Je recommande

2026-07-04 • via Nuitee
E
Edoardo • solo_traveller • it
9
2026-07-04 • via Nuitee
A
Ana Pilar • couple • es
8
Pros:

Ubicación, limpieza y baño

Cons:

Está viejo, aunque limpio. Mucho calor en la habitación.

2026-07-04 • via Nuitee
L
Luciano • couple • es
10
2026-07-04 • via Nuitee
J
Jeniffer • solo_traveller • br
7
Pros:

Boa localização, próximo da estação de metro Trindade, que se conecta ao aeroporto. Equipe simpática.

Cons:

O hotel fica próximo a uma rua movimentada e o isolamento acústico não foi suficiente.

2026-07-03 • via Nuitee
P
Paweł • extended_group • pl
7
było spoko. w ostatni dzien nie działała winda walizki trzeba było znosic po schodach
Pros:

lokalizacja restaruacji an najwyższym piętrze jest super,. Kilka plastrów wedliny i pomidory. bardziej na słodko

Cons:

sniadania skromne i mało urozmaicone

2026-07-03 • via Nuitee
J
Jesus • couple • es
8
2026-07-03 • via Nuitee
M
Mežik • solo_traveller • si
10
2026-07-03 • via Nuitee
D
dei • solo_traveller • es
10
Pros:

Una excelente atencion y la ubicacion perfecta

2026-07-02 • via Nuitee
R
Rollo • solo_traveller • pt
8
2026-07-02 • via Nuitee
A
Anne Claire • solo_traveller • fr
9
Top
Pros:

Localisation au top, personnel très aimable et parlent français.
Chambre idéale, grande, confortable.

2026-07-02 • via Nuitee
V
Véronique • extended_group • be
7
Peut mieux faire
Pros:

Situation géographie excellente.
Personnel très accueillant et serviable

Cons:

Elements défectueux dans la salle de bain. (Planche des sanitaires cassée, pommeau de douche defectueux ( perte et manque de pression).
Salle des petits dejeuners trop exiguë, offre limitée et manque de couverts.
Ascenseurs capricieux

2026-07-02 • via Nuitee
G
Gordon • solo_traveller • it
8
A clean, bright and comfortable place with a kind and cheerful staff -- seems like a 3 star.
Pros:

The room was clean and comfortable and cool. The bathroom felt new and was extremely clean. The lobby was sunny and the breakfast room and terrace had a good view.

Cons:

The city is quite densely built, so my room view looked on the back balconies of other buildings without a spot of green that I recall...the air was fresher inside than it was outside!

2026-07-02 • via Nuitee
M
Marta • couple • es
10
Pros:

Si mucho

2026-07-01 • via Nuitee
N
nicole • solo_traveller • fr
9
Pros:

L'emplacement, le petit déjeuner, l'ascenseur, l'amabilité du personnel

Cons:

Siege toilettes trop bas pour personnes handicapées, pas de barre pour se relever.

2026-07-01 • via Nuitee
S
Steve • solo_traveller • lu
9
Pros:

Sehr freundliches Personal und sehr gute Lage.

2026-07-01 • via Nuitee
M
max • solo_traveller • ar
9
2026-06-30 • via Nuitee
M
Monica • couple • it
9
Pros:

Abbiamo raggiunto l'hotel con facilità, ottima la posizione per visitare il centro a piedi, personale molto accogliente, ottima la pulizia e il rapporto qualità - prezzo. Parcheggio per moto, gratuito su strada di fronte all'albergo.

2026-06-30 • via Nuitee