Pets allowed

Facilities

Fireplace in lobby
Electric car charging station
Comprehensive recycling policy
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
Terrace
Garden
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Very friendly, attentive staff and hands-on owners
Excellent breakfast and evening meals (demi-pension praised)
Convenient location with bus stop to Saas-Fee and parking
Very clean hotel and public areas
Renovated lobby/restaurant and excellent ski room
Cons:
Some rooms not yet renovated—outdated furniture or small size
Sauna area considered small for the number of rooms
Occasional shower/douche issues in older rooms

Categories

Cleanliness
9
Multiple reviews explicitly praise the hotel's cleanliness (public areas, lobby and rooms). A few mentions note older/unrenovated rooms, but overall cleanliness is consistently reported as very good.
Service
9.9
Service is repeatedly highlighted: very friendly, attentive staff, helpful owners and excellent dining/breakfast service. Staff friendliness is a dominant positive across reviews.
Location
9.2
Location frequently praised: quiet setting with good views, parking available and a bus stop adjacent (regular Saas-Fee shuttle), making access to the ski area easy and convenient.
Room Quality
7
Mixed reports: renovated rooms are highly regarded, but several guests report unrenovated rooms that feel dated, with small size, outdated furniture or shower issues mentioned.
Amenities
8
Good amenities noted (spa, ski room, parking, lobby fountain, breakfast/dining). However, the sauna area is described as rather small for the hotel's size and some renovation work is ongoing.
Value for Money
8.5
Perceived as good value by many guests (half-board praised, quality of food and service). No significant price complaints reported; many say they'd book again.
Food and Beverage
9.6
Strongly positive feedback on food: excellent breakfast buffet, very good evening meals/demi-pension and special menus; dining repeatedly singled out as a highlight.
Overall Experience
9.2
Overall very positive: friendly staff, excellent food, great location and high cleanliness create a rewarding stay. Main negatives relate to some unrenovated/outdated rooms and limited sauna space.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-17 00:30

Property Description

Relaxing Spa Tubs
After a day on the slopes, unwind in one of the 2 spa tubs to rejuvenate your tired muscles.

Dining and Entertainment
Indulge your taste buds at the hotel's restaurant or savor the convenience of room service. Cap off your evening with a drink at the bar/lounge.

Convenient Amenities
Enjoy free wireless internet, ski storage, and on-site shopping. With a complimentary ski shuttle, hitting the slopes is a breeze.

Immerse yourself in a cozy retreat at Hotel Kristall-Saphir. Book now for a delightful stay in Saas Almagell!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BRN

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 5 reviews
Cleanliness: 9
Service: 9.9
Location: 9.2
Room Quality: 7
Amenities: 8
Value for Money: 8.5
Food and Beverage: 9.6
Overall Experience: 9.2
P
Peter • solo_traveller • ch
8
2026-06-20 • via Nuitee
S
Susann • extended_group • ch
8
Okay, Personal reagiert auf Unstimmigkeiten.
Pros:

Schöne saubere gut gelegen Zimmer

Cons:

Erwarte bei Buchung von Mehreren Zimmer zum gleichen Preis auch gleiches. Bergsicht und Blick in Nachbarsstube sind nicht gleich zuwerten.

2026-06-19 • via Nuitee
E
Edith • solo_traveller • ch
10
Aussergewöhnlich gutes Hotel
Pros:

Besonders freundlich fand ich auch, dass ich früher bereits mein Zimmer beziehen konnte. Es war alles wie immer perfekt.

2026-05-31 • via Nuitee
C
Christiane • solo_traveller • de
7
Renovated portion is great - watch out for that!
Pros:

Quite although at a road (but little traffic). Lobby and some rooms are renovated beautifully (mine wasn’t) jam rustic alpine style, very charming & warm.
Staff friendly.
Breakfast awesome.

Cons:

My room was one of the not yet renovated and a mediocre experience. Even if still 80s vibe, they could have at least have put up some decoration in the room.

2026-04-22 • via Nuitee
Y
Yolande • couple • ch
10
Magnifique et ressourçant
Pros:

Parking à côté de l’arrêt de bus de l’Alpin Express pour Saas-Fee; tranquillité absolue, vue sur la nature intacte.

2026-04-21 • via Nuitee
S
Sophie • couple • ch
9
2026-04-21 • via Nuitee
M
Mattray • solo_traveller • fr
8
2026-04-20 • via Nuitee
G
Gregory • solo_traveller • ch
9
2026-04-20 • via Nuitee
J
Joset • solo_traveller • ch
10
2026-04-20 • via Nuitee
H
Heini • solo_traveller • ch
8
2026-04-18 • via Nuitee
P
Pascale • couple • ch
9
2026-04-15 • via Nuitee
T
Thierry • couple • ch
9
Super hôtel pour un séjour de ski
Pros:

Confort, amabilité du personnel, emplacement

Cons:

Produit douche

2026-04-09 • via Nuitee
V
Villoz • couple • ch
9
Belle découverte, à conseiller
Pros:

Hôtel bien placé avec parking. Personnel très dévoué et serviable. Hotel très propre et bien décoré. Excellent petit déjeuner

2026-04-05 • via Nuitee
P
PATRICK • couple • fr
9
Un bon séjour dans un établissement sérieux
Pros:

Personnel sympathique , bel emplacement , établissement propre , spa sympathique

2026-04-02 • via Nuitee
D
Daniel • solo_traveller • ch
9
Pros:

Top Hotel und feines Essen

2026-03-30 • via Nuitee
W
Walter • couple • ch
9
2026-03-29 • via Nuitee
B
Bénédicte • family_with_children • ch
9
Small friendly and comfortable
Pros:

They were really friendly and the staff in the dining/breakfast room was just perfect. The room outlooling the back was so quiet we could sleep wirh the window open.

Cons:

The room was rather small and the furniture really outdated, although well maintained.

2026-03-23 • via Nuitee
S
Susanne • solo_traveller • ch
10
2026-03-19 • via Nuitee
T
Thomas • family_with_children • ch
10
2026-03-11 • via Nuitee
P
Pascale • couple • ch
9
À recommander 👍
Pros:

Personnel accueillant, chambre spacieuse , petit déjeuner exquis et repas du soir demi-pension excellent

2026-03-10 • via Nuitee