Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel

Hotels
8.4 (2132 reviews)
Dorfstrasse , Wengen , ch

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice spa
Cons:
Outdated rooms
High prices
Poor breakfast

Categories

Cleanliness
8.23
Generally clean rooms, though some reviews indicated that rooms could be outdated.
Service
9.2
Staff were noted as friendly and helpful in multiple reviews.
Location
9.24
Frequent mentions of excellent and convenient location close to train and ski lifts.
Room Quality
8.19
Rooms are spacious but noted as somewhat aging.
Amenities
8.22
Spa and pool facilities were appreciated, though some areas are considered outdated.
Value for Money
7.68
Prices were considered high compared to the quality of the facilities.
Food and Beverage
7.73
Breakfast options received mixed reviews, some were disappointed.
Overall Experience
8.7
Overall enjoyable stay but with some negative aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:28

Property Description

Discover the charm of the Hotel Victoria Lauberhorn Wengen, a historic gem nestled in the heart of the car-free village of Wengen.

Luxurious Spa Experience
Indulge in our state-of-the-art spa facilities featuring a relaxing 33°C swimming pool, soothing massage showers, a rejuvenating sauna, steam bath, and an invigorating outdoor whirlpool at 35°C—perfect for unwinding after a day of exploration.

Active Adventures Await
For those seeking adventure, enjoy a variety of sports facilities within easy reach, including tennis, curling, skating, and mini golf—all just a short stroll from your doorstep.

Centrally Located
Conveniently situated next to the train and cable car station, our hotel offers immediate access to stunning alpine landscapes and thrilling outdoor excursions.

Embrace the mountain lifestyle and book your unforgettable stay at the Hotel Victoria Lauberhorn Wengen today!

Important information:

Please note that Wengen is a car-free village. You can reach Wengen only by train. Park your car at Lauterbrunnen Station and take the train to Wengen. The train ride to Wengen takes approximately 20 minutes.

Please note that construction work is going on from 19.08.2024 to 16.12.2024 and some rooms may be affected by noise.
The south facade is under renovation.Swimming pool: Closed from Mon, Apr 6, 2026 until Tue, Jun 30, 2026
Sauna is closed from 2026-06-30 until 2026-04-06
Spa/wellness center is closed from 2026-06-30 until 2026-04-06
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BRN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2132 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 7.73
Overall Experience: 8.7
N
Nitin Divekar • solo_traveller • in
10
Lovely place right in Alps
Pros:

The location is perfect. Just next to the Wengen station

Cons:

Cost

2026-06-19 • via Nuitee
S
Shota • solo_traveller • jp
8
2026-06-19 • via Nuitee
A
Anıl Gurcay • couple • ae
8
2026-06-18 • via Nuitee
F
Fred • solo_traveller • us
3
2026-06-18 • via Nuitee
F
Facundo Nicolas • couple • ar
9
Genial e inolvidable
Pros:

El desayuno
Los empleados
La ubicación
Hubo música en vivo
Nos permitieron guardas la valija el día del check out

Cons:

En particular estuvo excelente todo. Excepto que en booking decía que incluía la pileta y el spa, pero justo cuando fuimos estaba en mantenimiento (lo podían haber puesto en la página)

2026-06-17 • via Nuitee
M
Mario • couple • ar
6
REGULAR
Pros:

La ubicación excelente a metros de la estación de tren literalmente, la vista impecable desde la habitación y la atención de los chicos tanto
En recepción como en le restorán

Cons:

No andaba la calefacción nos prestaron de milagro una estufa radiador portátil ya que a la noche hacía frío 12 grados y no tiene heladera al menos mini teníamos medicación para enfriar y tuvimos que pedir en recepción para que la guarden además la habitación era pequeña

2026-06-16 • via Nuitee
J
James • extended_group • au
10
We had a fantastic stay at this hotel. Breakfast was outstanding with a great selection of options. View from the hotel
Pros:

We had a fantastic stay at this hotel. Breakfast was outstanding with a great selection of options. View from the hotel was breathtaking.

The room was spotless, comfortable, and conveniently located. Communication was excellent throughout our stay, and everything was handled smoothly, making the experience completely stress-free.

Overall, this was a wonderful stay, and we would happily recommend this hotel to other travellers.

Cons:

None

2026-06-16 • via Nuitee
B
Barry • couple • us
9
excellent views, hospitality, breakfast and all around stay!
Cons:

Water temperature in the shower would sometimes change on its own from freezing to boiling. We realize this can happen when others in nearby rooms use water, etc (happens in our home sometimes as well ;-)

2026-06-16 • via Nuitee
T
Tang • couple • us
8
The stay was great.
Pros:

I like having the balcony from my room and to the bridge way next to my room. The water pressure was nice. The people working at the front were very helpful. The view from the room balcony was beautiful.

Cons:

I didn't like that there were two small mattress for one full bed. I wish it was one full mattress. Our room was next to the entertainment area, and it was hard to fall asleep after a long day of exploration while music was still sung. It was beautiful music but I wish it didn't go until 10. I was also disappointed that I didn't get the room that has a full view of the valley. My view was cut off by the building and trees by the train station. Turning on the heat was not getting warm. I hope that when guest check you, you show how to turn on heat in the room.

2026-06-16 • via Nuitee
D
David Schweizer • solo_traveller • ch
8
Pros:

Von aussen ein sehr schönes Gebäude, guten Frühstück, sehr nettes Personal.

Cons:

Ich hätte liebend gern das Schwimmbad erlebt. Bis Ende Juni im Umbau.
Das Zimmer und auch das Innere des Hotels ist renoviert und in Ordnung. Architektonisch jedoch weit unter der anmutigen Aussensicht. Das Hotel müsste mit Liebe und Sachverstand renoviert werden, nicht nur mit Zweckmass. Dann wäre es ein echtes Viersternehotel. Jetzt ist es eher überteuert.

2026-06-16 • via Nuitee
P
PIN RU • couple • tw
10
2026-06-15 • via Nuitee
D
Deborah Al. • family_with_children • ch
9
2026-06-14 • via Nuitee
R
Ryan • family_with_children • us
2
Pros:

Low quality for the price of the hotel.

Cons:

Too
Quality was low.

2026-06-14 • via Nuitee
T
TeckYuen • solo_traveller • my
8
2026-06-13 • via Nuitee
Στυλιανού • couple • cy
10
2026-06-13 • via Nuitee
Y
Yen • extended_group • gb
8
Great location and excellent service. Room was clean and comfortable.
Pros:

Location just next to the train station was perfect as we had a wheelchair. The staff were excellent and friendly - very helpful. Restaurant was reasonably good, but choices of food not large enough for eating more than twice in several days.

Cons:

We were really looking forward to using the hotel pool and spa, but it was closed for maintenance when we arrived - it was so disappointing. Fortunately, the reception desk made amends by giving us discounts for the rooms. This shows good initiative and made up for our disappointment. We accept the outcome.

2026-06-13 • via Nuitee
J
jacqueline • family_with_children • us
10
2026-06-13 • via Nuitee
M
Michael • couple • gb
9
A lovely 4 night stay
Pros:

Its location, its appearance (a ‘traditional’ Swiss hotel), the happy and helpful staff.

Cons:

Nothing

2026-06-12 • via Nuitee
R
Ruth • couple • gb
9
Perfect location for hiking
Pros:

The location was great, nice staff, good views from the balcony, good breakfast variety in a large airy room

Cons:

The restaurant food was not great and disappointing

2026-06-12 • via Nuitee
L
Lesdonaway • family_with_children • us
9
Great place to stay, nice town, convenient to train (top uphill)
Pros:

Breakfast was excellent

Cons:

More outlets, like on both nite stands

2026-06-12 • via Nuitee