Hôtel Des Arts

Hotels
8.4 (2076 reviews)
Rue J.- L. Pourtalès 3 , Neuchâtel , ch
+41 32 727 61 61

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Meeting/banquet facilities
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location
Good value for money
Cons:
Noise from the bar
Limited breakfast options
Hard beds in some rooms

Categories

Cleanliness
8.5
Most reviews highlighted cleanliness, noting rooms were well-kept and spotless.
Service
8.66
Staff were described as friendly and accommodating, with positive interactions reported.
Location
8.81
The location received consistent praise for its proximity to attractions and amenities.
Room Quality
8.26
Rooms were comfortable with good quality beds, although some comments noted issues with sound and layout.
Amenities
7.99
Some amenities were highlighted positively, though there were notes on limitations regarding breakfast.
Value for Money
8.45
Generally perceived as good value for the services and quality provided.
Food and Beverage
8.19
Breakfast received mixed feedback, with some saying it was good, but others felt it was lacking.
Overall Experience
8.37
Overall positive experience with minor complaints noted, aligning well with the average rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:33

Property Description

Modern and Functional Rooms: Hôtel des Arts offers modern and tastefully decorated rooms with all the comforts for a pleasant stay.

Artistic Touch: Enjoy a unique experience surrounded by a selection of modern art prints throughout the hotel, adding a touch of color and modernity to your stay.

Convenient Location and Complimentary Services: Situated just 200 metres from the lake and close to the city center, guests also benefit from a buffet breakfast and a Transport Card for free public transport and museum access.

Book your stay at Hôtel des Arts for a memorable and convenient experience in Neuchâtel!

Important information:

We don't have a private parking but we will give you a badge to park in the blue zone or in the big parking at the end of our street (CHF 10.00 per stay).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

8.4
Based on 2076 reviews
Cleanliness: 8.5
Service: 8.66
Location: 8.81
Room Quality: 8.26
Amenities: 7.99
Value for Money: 8.45
Food and Beverage: 8.19
Overall Experience: 8.37
C
Charles • solo_traveller • fr
7
Pros:

Emplacement idéal proche du centre et du lac.
Petit déjeuner très bien dans la brasserie à côté.

Cons:

Chambre mal insonorisé.
Chambre qui manque de modernité et de rénovation.

2026-08-28 • via Nuitee
M
Miriam • couple • it
8
2026-08-28 • via Nuitee
A
Alexandre • extended_group • fr
8
Cons:

Difficulté à trouver une place de parking à certaines heures

2026-08-27 • via Nuitee
A
Anja • extended_group • ch
9
Freundlich und mit tollem Frühstück
Pros:

Das Hotel liegt sehr zentral, der Empfang war ausgesprochen freundlich und unser Wunsch nach einem ruhigen Zimmer zum Innenhof wurde erfüllt. Besonders praktisch für uns war der sichere Fahrradkeller mit Stromanschlüssen gleich um die Ecke. Auch das grosszügige Frühstücksbuffet hat überzeugt. Insgesamt hat die Unterkunft unsere Erwartungen übertroffen.

Cons:

-

2026-08-25 • via Nuitee
G
Guido • family_with_children • de
8
2026-08-25 • via Nuitee
E
Erika • extended_group • ch
6
2026-08-25 • via Nuitee
A
abby • family_with_children • fr
7
Un bon moment avec un tarif moins élevé j aurais apprécié séjourner plus longtemps
Pros:

L acceuil et la vue les petites attentions offertes

Cons:

Pas de climatisation nous étions en période de grosses chaleur
Le tarif un peu élevé vu la taille de la chambre peu d espace pour y rester la journée

2026-08-25 • via Nuitee
A
Auliah • couple • id
7
Pros:

Clean and good location

Cons:

The staff wasn’t friendly

2026-08-23 • via Nuitee
E
Elke • couple • de
5
2026-08-23 • via Nuitee
M
Mirjam • family_with_children • ch
8
2026-08-23 • via Nuitee
R
Rasheed • family_with_children • gb
5
Pros:

The proximity

Cons:

It was tooooooooo hot, my kids and o couldn’t sleep,

2026-08-22 • via Nuitee
M
Marzia • solo_traveller • it
7
Pros:

Posizione centrale, colazione buona

Cons:

Non essendoci aria condizionata, abbiamo dormito con le finestre aperte e la camera,nonostante fosse al 6°piano, era abbastanza rumorosa

2026-08-21 • via Nuitee
S
Soojin • solo_traveller • kr
10
2026-08-21 • via Nuitee
C
Christiane • couple • de
10
Sommerfeeling am See…
Pros:

Das Hotel ist super zentral gelegen. Der Weg zum Baden im See war perfekt, genauso wie ins Zentrum und zum Bahnhof. Das Zimmer war super und sauber. Das Frühstück war auch sehr reichhaltig und sehr gut. Ich würde sofort wieder kommen…

2026-08-20 • via Nuitee
C
Claudia • couple • ch
7
Pros:

Die Lage und das freundliche Personal

Cons:

Alles war top

2026-08-20 • via Nuitee
I
Irene • solo_traveller • ch
8
2026-08-20 • via Nuitee
C
cecilia • family_with_children • ch
7
Cons:

On a souffert le manquement de la climatisation pendant la canicule

2026-08-19 • via Nuitee
H
hajo • couple • ch
7
Pros:

abends etwas laut

2026-08-19 • via Nuitee
A
Ayman • solo_traveller • ch
10
Pros:

Excellente chambre ! vue du lac depuis le balcon ! Une douche parfaite ! Et un emplacement pour travailler avec un bureau !

2026-08-18 • via Nuitee
N
nadine • solo_traveller • gb
8
2026-08-18 • via Nuitee