Hôtel Des Arts

Hotels
8.4 (2108 reviews)
Rue J.- L. Pourtalès 3 , Neuchâtel , CH
+41 32 727 61 61

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Meeting/banquet facilities
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location
Good value for money
Cons:
Noise from the bar
Limited breakfast options
Hard beds in some rooms

Categories

Cleanliness
8.5
Most reviews highlighted cleanliness, noting rooms were well-kept and spotless.
Service
8.66
Staff were described as friendly and accommodating, with positive interactions reported.
Location
8.81
The location received consistent praise for its proximity to attractions and amenities.
Room Quality
8.26
Rooms were comfortable with good quality beds, although some comments noted issues with sound and layout.
Amenities
7.99
Some amenities were highlighted positively, though there were notes on limitations regarding breakfast.
Value for Money
8.45
Generally perceived as good value for the services and quality provided.
Food and Beverage
8.19
Breakfast received mixed feedback, with some saying it was good, but others felt it was lacking.
Overall Experience
8.37
Overall positive experience with minor complaints noted, aligning well with the average rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:33

Property Description

Modern and Functional Rooms: Hôtel des Arts offers modern and tastefully decorated rooms with all the comforts for a pleasant stay.

Artistic Touch: Enjoy a unique experience surrounded by a selection of modern art prints throughout the hotel, adding a touch of color and modernity to your stay.

Convenient Location and Complimentary Services: Situated just 200 metres from the lake and close to the city center, guests also benefit from a buffet breakfast and a Transport Card for free public transport and museum access.

Book your stay at Hôtel des Arts for a memorable and convenient experience in Neuchâtel!

Important information:

We don't have a private parking but we will give you a badge to park in the blue zone or in the big parking at the end of our street (CHF 10.00 per stay).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

8.4
Based on 2108 reviews
Cleanliness: 8.5
Service: 8.66
Location: 8.81
Room Quality: 8.26
Amenities: 7.99
Value for Money: 8.45
Food and Beverage: 8.19
Overall Experience: 8.37
D
Diana • solo_traveller • lv
10
Pros:

A wonderful place to stay in Neuchatel!

The hotel is in a great location, right next to a lovely park and just a 10 minute walk from a shopping centre. The staff are friendly, welcoming, and always happy to answer questions or help whenever needed.

Overall, a very pleasant experience. I would definitely recommend this hotel to anyone visiting Neuchatel!

2026-10-13 • via Nuitee
K
Katharina • family_with_children • ch
7
Pros:

Familienzimmer, grosse Betten

Cons:

Etwas in die Jahre gekommen, hellhörig. Aber es gab Ohrstöpsel.

2026-10-12 • via Nuitee
A
Adriana • solo_traveller • ch
7
Pros:

Le personnel très sympa et professionnels

Cons:

La taille de la chambre, trop petite

2026-10-12 • via Nuitee
F
Fidi10 • extended_group • ch
9
Zentral gelegenes hotel zur Altstadt
Pros:

Zentreale Lage vom Banhof aus, schnell in der Altstadt und Zentral zum Fussballstadion

2026-10-12 • via Nuitee
C
Carolina • couple • ch
5
2026-10-11 • via Nuitee
C
Christina • family_with_children • ch
9
2026-10-11 • via Nuitee
M
Mike • solo_traveller • ch
9
Pros:

Superlage

2026-10-10 • via Nuitee
G
Gabriela • solo_traveller • ch
6
2026-10-09 • via Nuitee
I
Isabelle • solo_traveller • ch
5
Personnels très sympa mais la chambre horrible
Pros:

Il était bien placé

Cons:

Je n’ai pas du tout aimé ma chambre. Je n’ai jamais trouvé l’interrupteur pour allumer la lumière dans la douche. Ma chambre ressemblait à une chambre de monastère. Le prix était trop élevé par rapport au confort de la chambre

2026-10-09 • via Nuitee
R
robin • solo_traveller • fr
9
tres bon séjour, l hotel est bien placé et l accueil chaleureux
Pros:

tres bon accueil, chambre spacieuse

Cons:

rien

2026-10-08 • via Nuitee
N
Novoa • solo_traveller • ch
5
2026-10-08 • via Nuitee
S
Sadik • solo_traveller • ch
8
2026-10-08 • via Nuitee
D
DIDIER • solo_traveller • fr
9
2026-10-07 • via Nuitee
L
Ling • solo_traveller • fr
7
2026-09-17 • via Nuitee
H
Hans • solo_traveller • de
7
2026-09-17 • via Nuitee
R
Reto • solo_traveller • ch
8
Pros:

Alles sehr gut

2026-09-17 • via Nuitee
M
Matthias • solo_traveller • de
6
2026-09-15 • via Nuitee
T
Toner • solo_traveller • au
7
Great location, clean, basic but make sure you are not near any smoking rooms!
Pros:

Location was great, the room was small but ok and the coffee machine was superb!

Cons:

I was next to a room where people could smoke and their smoke came in my window - there’s no aircon so I had to keep my window open.

2026-09-15 • via Nuitee
E
Edith • solo_traveller • ch
9
2026-09-14 • via Nuitee
A
aldo • solo_traveller • it
6
Pros:

La pulizia,il parcheggio,

Cons:

Manca mini frigo

2026-09-14 • via Nuitee