Hôtel Des Arts

Hotels
8.4 (1848 reviews)
Rue J.- L. Pourtalès 3 , Neuchâtel , ch

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Public transport tickets
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location
Good value for money
Cons:
Noise from the bar
Limited breakfast options
Hard beds in some rooms

Categories

Cleanliness
8.5
Most reviews highlighted cleanliness, noting rooms were well-kept and spotless.
Service
8.66
Staff were described as friendly and accommodating, with positive interactions reported.
Location
8.81
The location received consistent praise for its proximity to attractions and amenities.
Room Quality
8.26
Rooms were comfortable with good quality beds, although some comments noted issues with sound and layout.
Amenities
7.99
Some amenities were highlighted positively, though there were notes on limitations regarding breakfast.
Value for Money
8.45
Generally perceived as good value for the services and quality provided.
Food and Beverage
8.19
Breakfast received mixed feedback, with some saying it was good, but others felt it was lacking.
Overall Experience
8.37
Overall positive experience with minor complaints noted, aligning well with the average rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:33

Property Description

Modern and Functional Rooms: Hôtel des Arts offers modern and tastefully decorated rooms with all the comforts for a pleasant stay.

Artistic Touch: Enjoy a unique experience surrounded by a selection of modern art prints throughout the hotel, adding a touch of color and modernity to your stay.

Convenient Location and Complimentary Services: Situated just 200 metres from the lake and close to the city center, guests also benefit from a buffet breakfast and a Transport Card for free public transport and museum access.

Book your stay at Hôtel des Arts for a memorable and convenient experience in Neuchâtel!

Important information:

We don't have a private parking but we will give you a badge to park in the blue zone or in the big parking at the end of our street (CHF 10.00 per stay).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs CHF 10 per stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 10 per person per stay when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 16 years old stay for CHF 9 per person per night when using an existing bed.
    Children up to and including 17 years old stay for CHF 9 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1848 reviews
Cleanliness: 8.5
Service: 8.66
Location: 8.81
Room Quality: 8.26
Amenities: 7.99
Value for Money: 8.45
Food and Beverage: 8.19
Overall Experience: 8.37
B
Beatrice • family_with_children • fr
8
2026-04-25 • via Nuitee
B
Burlet • extended_group • ch
10
Je reviens a chaque déplacement professionnel
Pros:

J'ai eu la chance d'être surclassée pour la première fois !
Chambre très propre, équipements plus que satisfaisants
Personnel agréable et disponible
Emplacement proche du lac et du funiculaire pour accéder à la gare.

Cons:

Rien du tout !

2026-04-24 • via Nuitee
P
Patricia • solo_traveller • ch
8
2026-04-24 • via Nuitee
Y
Yuriko • solo_traveller • fr
10
Très bonne adresse
Pros:

Personnel très agréable malgré mon arrivée tardive (22h). Petit déjeuner parfait

2026-04-23 • via Nuitee
A
Afafe • solo_traveller • ch
10
Pros:

Literie très confortable, chambre très propre et personnel serviable et agréable.

Cons:

RAS

2026-04-22 • via Nuitee
F
Frédéric • solo_traveller • fr
8
Pros:

L'emplacement et le tarif. La qualité du petit déjeuner.

Cons:

L'insonorisation des chambres.

2026-04-21 • via Nuitee
A
Arianna • solo_traveller • nz
8
2026-04-21 • via Nuitee
A
Alexandra • solo_traveller • ch
6
2026-04-20 • via Nuitee
R
Roberto • solo_traveller • it
9
2026-04-17 • via Nuitee
R
Roussel • family_with_children • fr
9
Conviviale et sympathique
Pros:

Situation idéale proche du centre et du lac. Petit déjeuner copieux. Chambre et salle de bain spacieuses.
Ras

Cons:

Lit un peu mou et chaleur dans la chambre

2026-04-17 • via Nuitee
T
Tiago • family_with_children • fr
10
Parfait !
Pros:

Très bon petit déjeuner.
Très bien localisé.
Personnel sympa, à l'écoute et très serviable.

2026-04-17 • via Nuitee
E
Elena • solo_traveller • ch
9
Un séjour agréable et reposant.
Pros:

La chambre était très agréable et l'hôtel idéalement situé.

2026-04-16 • via Nuitee
S
Stephan Lucien • solo_traveller • ch
8
2026-04-16 • via Nuitee
S
Sarah • solo_traveller • ch
8
Pros:

Hôtel sympa et bien situé. Chambre spacieuse et propre!

2026-04-16 • via Nuitee
P
Pascale • family_with_children • fr
8
Good value stay in great and quiet location close to the lake
Pros:

Large and comfortable rooms. Great location. Quiet. Friendly staff.

Cons:

No dedicated parking.

2026-04-16 • via Nuitee
V
VIRGINIE • solo_traveller • fr
10
Pros:

L'hôtel est très bien situé. Le personnel est très agréable et aidant. Possibilité de payer 10CHF pour la journée de parking.
La chambre familiale est spacieuse et bien équipée.

2026-04-15 • via Nuitee
S
Sonja • family_with_children • ch
7
2026-04-14 • via Nuitee
L
Lopes • solo_traveller • pt
10
2026-04-14 • via Nuitee
H
Hans-Joachim Gelke • couple • ch
8
Passt für Geschäftsreisende
Pros:

Sehr sauberes und frisch renoviertes Zimmer. Viel Platz

Cons:

Das Waschbecken im Badezimmer ist etwas klein, aber vielleicht hatten wir das barrierefreie Zimmer. So kommt man mit dem Rollstuhl besser an die Toilette.

2026-04-13 • via Nuitee
O
Olivier • couple • fr
7
Pros:

Hotel bien situé aux portes de la ville, facilité de parking avec le macaron récupéré à la réception.
Chambre fonctionnelle, sans chichi.
Bon buffet de petit-déjeuner.

Cons:

Dommage que les chambres ne soient pas climatisées. Dormir la fenêtre ouverte occasionne des bruits des locaux qui roulent comme des sauvages et des mouettes et canards (bouée quies fournies en chambre).

2026-04-12 • via Nuitee