Hôtel Des Arts

Hotels
8.4 (2108 reviews)
Rue J.- L. Pourtalès 3 , Neuchâtel , CH
+41 32 727 61 61

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Meeting/banquet facilities
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location
Good value for money
Cons:
Noise from the bar
Limited breakfast options
Hard beds in some rooms

Categories

Cleanliness
8.5
Most reviews highlighted cleanliness, noting rooms were well-kept and spotless.
Service
8.66
Staff were described as friendly and accommodating, with positive interactions reported.
Location
8.81
The location received consistent praise for its proximity to attractions and amenities.
Room Quality
8.26
Rooms were comfortable with good quality beds, although some comments noted issues with sound and layout.
Amenities
7.99
Some amenities were highlighted positively, though there were notes on limitations regarding breakfast.
Value for Money
8.45
Generally perceived as good value for the services and quality provided.
Food and Beverage
8.19
Breakfast received mixed feedback, with some saying it was good, but others felt it was lacking.
Overall Experience
8.37
Overall positive experience with minor complaints noted, aligning well with the average rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:33

Property Description

Modern and Functional Rooms: Hôtel des Arts offers modern and tastefully decorated rooms with all the comforts for a pleasant stay.

Artistic Touch: Enjoy a unique experience surrounded by a selection of modern art prints throughout the hotel, adding a touch of color and modernity to your stay.

Convenient Location and Complimentary Services: Situated just 200 metres from the lake and close to the city center, guests also benefit from a buffet breakfast and a Transport Card for free public transport and museum access.

Book your stay at Hôtel des Arts for a memorable and convenient experience in Neuchâtel!

Important information:

We don't have a private parking but we will give you a badge to park in the blue zone or in the big parking at the end of our street (CHF 10.00 per stay).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

8.4
Based on 2108 reviews
Cleanliness: 8.5
Service: 8.66
Location: 8.81
Room Quality: 8.26
Amenities: 7.99
Value for Money: 8.45
Food and Beverage: 8.19
Overall Experience: 8.37
L
Ling • solo_traveller • fr
7
2026-09-17 • via Nuitee
H
Hans • solo_traveller • de
7
2026-09-17 • via Nuitee
R
Reto • solo_traveller • ch
8
Pros:

Alles sehr gut

2026-09-17 • via Nuitee
T
Toner • solo_traveller • au
7
Great location, clean, basic but make sure you are not near any smoking rooms!
Pros:

Location was great, the room was small but ok and the coffee machine was superb!

Cons:

I was next to a room where people could smoke and their smoke came in my window - there’s no aircon so I had to keep my window open.

2026-09-15 • via Nuitee
M
Matthias • solo_traveller • de
6
2026-09-15 • via Nuitee
E
Edith • solo_traveller • ch
9
2026-09-14 • via Nuitee
A
aldo • solo_traveller • it
6
Pros:

La pulizia,il parcheggio,

Cons:

Manca mini frigo

2026-09-14 • via Nuitee
I
Iker • couple • ch
10
2026-09-14 • via Nuitee
C
Claudia • solo_traveller • ch
8
Agréable et calme
Pros:

Bon emplacement, service de rappel pour le réveil, réception ouverte jusqu'à 22.30h, chambre calme comme demandé, machine Nespresso dans la chambre

Cons:

Chambre assez chaude, même sans chauffage allumée

2026-09-14 • via Nuitee
D
David • solo_traveller • ch
7
Probably quite a good hotel - but not in the smallest / cheapest rooms
Pros:

Very friendly and forthcoming staff. Excellent breakfast.

Cons:

The room was too small (room in the lowest price category), and the shower opened directly towards the bed. Not very practical - claustrophobic

2026-09-14 • via Nuitee
H
Halim • solo_traveller • tr
9
2026-09-14 • via Nuitee
E
Elena • family_with_children • hr
10
2026-09-14 • via Nuitee
D
Dafni • family_with_children • nl
8
Pros:

Aardig personeel. Goede locatie
Kwaliteit prijs verhouding

Cons:

Geen airco waardoor de kamer erg warm was in de zomer

2026-09-13 • via Nuitee
F
Frederic • couple • ch
5
Rapport qualité prix médiocre
Cons:

Téléphone cassé, une lampe sur deux ne fonctionne pas, douche en mauvais état, ventilation salle de bain en mauvais état.

2026-09-13 • via Nuitee
O
Oliver • solo_traveller • ch
10
Perfektes Hotel für Businesstrip, sehr zentral gelegen
Pros:

Gute Lage direkt am See, saubere Zimmer

2026-09-13 • via Nuitee
R
Robert • extended_group • ch
9
2026-09-13 • via Nuitee
J
Javier • solo_traveller • ch
1
2026-09-12 • via Nuitee
D
Daniel • couple • ch
8
2026-09-11 • via Nuitee
M
Michael • couple • ch
5
Pros:

Die Lage des Hôtel des Arts ist wirklich kaum zu toppen: nur wenige Schritte vom Seeufer entfernt und gleichzeitig nahe der Altstadt. Dafür gibt es definitiv Pluspunkte.

Cons:

Beim Komfort und bei der Ausstattung besteht allerdings deutlich Luft nach oben. In unserem Zimmer eine offene Nasszelle.– kein separates Bad. Nach dem Duschen stand das Wasser. Der Duschkopf liess sich zudem nicht vernünftig verstellen. Und das Mini-WC ist so klein, dass sich ein normal grosser Mensch darin kaum bewegen kann. Eine durchgelegene Matratze kam hinzu.

Anscheinend ist das die Kunst, die Kunst, in diesem Hotel mit all den Widrigkeiten und Fehlern übernachten zu können.

Fazit: Top-Lage, aber beim Komfort und bei der Ausstattung gibt es deutliche Abstriche.

2026-09-11 • via Nuitee
N
Natascha • solo_traveller • ch
9
2026-09-11 • via Nuitee