Historic Hotel Steinbock

Hotels
7.7 (1951 reviews)
Gsteig 6 , Wilderswil , ch

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Pets allowed
Hiking
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Variety in breakfast
Cons:
Cleanliness issues
Heating problems

Categories

Cleanliness
6.53
Several guests noted cleanliness issues, particularly in bathrooms and room comfort.
Service
8.5
Guests generally appreciated the friendly staff, although there were some language barriers.
Location
8.54
The location received positive remarks, being close to transportation and key attractions.
Room Quality
6.99
Rooms were noted as clean and comfortable but with some mentions of them being dated.
Amenities
7.52
Basic amenities were available, but some felt the hotel could use updates.
Value for Money
7.48
Mixed reviews on value; some found it disappointing compared to expectation.
Food and Beverage
8.53
The breakfast buffet received positive feedback, particularly for its variety.
Overall Experience
7.5
Overall a satisfactory stay, though with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:26

Property Description

Charming Location and Views
Experience the quaint charm of Gasthaus Steinbock in Gsteig, just 200 metres from Wilderswil train station. Enjoy stunning views of a historic church and a covered wooden bridge.

Comfortable Rooms with Modern Amenities
Relax in well-equipped rooms featuring bath or shower, a toilet, and a flat-screen satellite TV with DVD player for your entertainment.

Convenient Base for Exploring
Ideal for exploring the Jungfrau Region and the Bernese Oberland, Gasthaus Steinbock offers free on-site parking, making your excursions hassle-free.

Ready to immerse yourself in the beauty of Gsteig? Book your stay at Gasthaus Steinbock now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BRN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 10 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 4 years old and over stay for CHF 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 4 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.7
Based on 1951 reviews
Cleanliness: 6.53
Service: 8.5
Location: 8.54
Room Quality: 6.99
Amenities: 7.52
Value for Money: 7.48
Food and Beverage: 8.53
Overall Experience: 7.5
V
Vladimír solo_traveller cz
7
Pros:

Snídaně a lokalita

Cons:

Starý, vlhký dům kde měla být restaurace a nic. Okolí domu neudržované

2026-07-16 via Nuitee
S
Sadegh couple ir
2
2026-07-16 via Nuitee
S
Savtyruk couple ua
10
Pros:

Дотик до історії

Cons:

Оплата паркування

2026-07-16 via Nuitee
M
Melloni couple ch
4
Pros:

Das Frühstück war gut.

Cons:

sehr abgewohntes Zimmer, das Bettgestell quietscht, ebenso die Türen. Frühstückspersonal grüsst nicht zurück

2026-07-15 via Nuitee
A
Andy couple tw
9
Pros:

Good service.
The breakfast is nice.

2026-07-15 via Nuitee
W
Wertenberger couple us
7
Pleasant stay but very little services for the price.
Pros:

Overall location in a quiet part of town. Good breakfast. Nice beds and linen.

Cons:

No staff to greet/ register a guest. Very confusing process. No staff visible throughout the stay to ask questions.

2026-07-14 via Nuitee
V
Vicky solo_traveller fr
5
Ne recommande pas
Pros:

L'emplacement

Cons:

Pas d'accueil donc personne physiquement c'est du jamais vu/ problème barrière de la langue par téléphone
Draps tâchés et troués
Poussière au plafonds vers lit
Pas de clim ni de ventilateurs en période de canicules

2026-07-13 via Nuitee
E
Eduardo solo_traveller ch
1
Une honte pour l’hôtellerie en Suisse
Pros:

Uniquement l’emplacement

Cons:

Un manque complet du sens de l’accueil

2026-07-13 via Nuitee
E
Ekaterina couple bg
10
2026-07-13 via Nuitee
C
Camille Nicole couple mt
6
Pros:

Breakfast was excellent. The staff always made sure the jugs were full with juice, water and milk, enough coffee and also the various types of bread were great. The location was perfect. Only a 5 minute walk from the main station.
The room was quite spacious and we had a view of both the river and the church.

Cons:

Towels were only given once and even though we stayed there for 5 days, we only had 2 towels. There is no fan or AC, so the room was quite hot during the night and we couldn't open the windows due to the bugs that were entering.

2026-07-13 via Nuitee
A
Anna Victoria couple dk
6
God morgenmad. God placering. Skræmmekampagne på værelset om at man skal betale op til 2500 CHF, hvis man gør noget som
Pros:

Morgenmaden var god.
Placeringen var rigtigt god - både i forhold til Interlaken og schynige platte.

Cons:

Der hang en seddel på værelset om, at man skulle betale op imod 2500 CHF, hvis der var vandskad, man brugte elkedlen til andet end vand, hvis der blev lavet huller i vægen mm. (man betaler også 100 CHF som depositum).
Man kunne knap nok stå op i badet (bruseren var meget lav).
Der lugtede lidt sjovt på værelset.
Indtjekningen var besværlig. Jeg havde tænkt, at der ville være personale og man kunne undgå at lave indtjekning på telefonen før ankomst, men da vi kom var der låst. Vi endte med at sidde og vente udenfor i 20 min (efter check-in var gennemført) indtil vi måtte ringe til dem og sige, at vi stadig ikke havde modtaget en kode til at komme ind. Det viste sig, at der var personale på den anden side af døren…

2026-07-11 via Nuitee
R
René solo_traveller fr
5
Typisches self Check in horror Hôtel mit keinem Personal vor Ort
Pros:

Die Lage am Fluss war ansprechend und das Frühstück war pssabel

Cons:

Das Check in war ein Marathon. Ohne ein Internet fähiges Gerät geht gar nichts und der Türcode war auf der Buchungsbestätigung nicht ersichtlich. Die gebrauchten Handtücher vom Vorgänger wurden nicht gewechselt. Da kein Personal im Hotel war, konnte dies auch nicht reklamiert werden. Der Service am Frühstück war unfreundlich und mürrisch. Konnte keine Fremdsprache ausser balkanesisch.

2026-07-11 via Nuitee
A
ALEXANDER family_with_children ru
10
Pros:

Хороший отель. Были какие-то нюансы при заселении, но мы позвонили с рецепшн "0" и нам все объяснили по-русски :)))
Через каждые 15 минут звонил колокол. Всю ночь. Такое место.

2026-07-10 via Nuitee
G
Gaëtan couple ch
6
2026-07-10 via Nuitee
J
Jan couple us
10
Pros:

We were within several hundred meters of the local SBB station which allowed us to take local rail service to Lauterbrunnen where we had reservations for the Jungfraujochbahn.

Cons:

Unfortunately, the Steinbock Steakhouse Restaurant no longer exists, but that said we found an excellent restaurant within a couple hundred meters (Restaurant Hirschen) that had excellent local fare

2026-07-08 via Nuitee
F
Françoise solo_traveller fr
9
Pros:

Emplacement et hôtels charmants dans quartier historique, bon petit déjeuner, tout près de la gare.

Cons:

On aimerait un peu plus de contact avec les gérants.

2026-07-06 via Nuitee
S
Stephan couple ch
7
2026-07-06 via Nuitee
A
Apostolos solo_traveller gr
4
Cons:

The manager's behavior was unacceptable. After the reservation had been confirmed and fully paid, we were asked to pay additional charges. We were also required to pay extra for parking, provide a €100 security deposit, and were presented with unreasonably high compensation charges for alleged damages.
This created a very unpleasant experience and gave us the impression of a lack of transparency and fairness. We would not recommend this accommodation.

2026-07-05 via Nuitee
E
ELIAV couple il
3
2026-07-05 via Nuitee
D
Danny extended_group us
7
It is walking distance to the train. It is in a small town where there is not much available. You get on a train to a fi
Pros:

Location,breakfast

Cons:

No a/c, weak mattress.

2026-07-04 via Nuitee