Hotel Cándido

Hotels
8.7 (2016 reviews)
Avenida Gerardo Diego, S/N , Segovia , es

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Spacious rooms
Beautiful decor
Cons:
Cleanliness issues in common areas
Limited breakfast options
Amenities underwhelming

Categories

Cleanliness
8.2
Issues noted regarding cleanliness in common areas and rooms.
Service
9.2
Positive mentions of staff attention and service quality.
Location
8.7
Slightly distant from the city, but with good access.
Room Quality
9
Rooms are spacious, comfortable, with good views and quiet environments.
Amenities
8.7
Some amenities underwhelming but generally satisfactory.
Value for Money
8.9
Good value, although some services were charged additionally.
Food and Beverage
8.2
Breakfast options limited and could be improved.
Overall Experience
8.7
Overall a good experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:41

Property Description

Luxurious Accommodations
Hotel Cándido offers classic-style rooms with modern amenities, including free WiFi, air conditioning, and flat-screen TVs. The spacious rooms also feature private balconies, ensuring a comfortable stay for guests.

Relaxing Spa and Outdoor Pool
Indulge in relaxation at the hotel's spa, complete with a hot tub, sauna, and swimming pool available for a fee on weekends. During the summer season, guests can enjoy the outdoor pool and unwind in the tranquil surroundings.

Delightful Dining Experience
Savor traditional Castilian cuisine and delectable roast meats at the Cándido hotel's restaurant. With a charming terrace setting available during the summer months, guests can enjoy a memorable dining experience under the stars.

Experience luxury, relaxation, and exquisite dining at Hotel Cándido. Book your stay now for an unforgettable getaway.

Important information:

Please note that the hotel has free outdoor parking.
Please note that the outdoor pool is only open during the summer season. For more information, please contact the property directly.
Please note that the spa is closed from Sunday to Tuesday. It will remain closed during the month of August.
Please note that lunch and dinner prices do not include drinks.

The restaurant will be closed on December 24th and 25th.

Guests are required to show a valid photo ID and a credit card upon check-in. Please note that all special requests are subject to availability and may incur additional charges.

Guests under 18 years of age can only check in if accompanied by a parent or legal guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Sep 15, 2025 until Fri, Jun 12, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 6 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2016 reviews
Cleanliness: 8.2
Service: 9.2
Location: 8.7
Room Quality: 9
Amenities: 8.7
Value for Money: 8.9
Food and Beverage: 8.2
Overall Experience: 8.7
C
Cristina couple es
10
2026-03-28 via Nuitee
M
María extended_group es
10
Espectacular!!
Pros:

Todo espectacular !!

2026-03-26 via Nuitee
E
Evaristo couple es
10
2026-03-26 via Nuitee
E
ELVIS family_with_children mx
10
Pros:

El cuarto

Cons:

Todo me gusto

2026-03-26 via Nuitee
F
Francesco family_with_children it
9
SCHERMA A SEGOVIA
Pros:

ABBIAMO SOGGIORNATO ALL'HOTEL CANDIDO IN QUANTO VICINO AL PALAZZETTO DOVE SI E' SVOLTA UNA GARA DI SCHERMA A LIVELLO EUROPEO. SI RAGGIUNGE IL PALAZZETTO A PIEDI E L'HOTEL CI HA IMPRESSIONATO POSITIVAMENTE PER LA BELLEZZA, ANDANDO OLTRE LE NS. ASPETTATIVE.

2026-03-24 via Nuitee
C
Cabrero Cabornero extended_group es
10
2026-03-23 via Nuitee
F
Francisco family_with_children es
9
2026-03-23 via Nuitee
Y
Yolanda couple es
10
Escapada romántica de relax total
Pros:

La habitación muy muy cómoda. El hotel exquisito. Estuvimos muy a gusto. La decoración era muy bonita, el baño muy grande, la habitación amplia y nos relajamos muchísimo en el spa

Cons:

En alguna ocasión el personal fue algo seco pero fueron hechos puntuales. El trato fue en general muy correcto y no puedo sacarle ningún “pero” a nuestra estancia

2026-03-23 via Nuitee
L
Leticia extended_group es
10
MUY AGRADABLE
Pros:

el baño enorme y todo super cómodo

2026-03-23 via Nuitee
S
SANONETA couple es
10
INCREIBLE PARA DESCONECTAR DE LA CIUDAD
Pros:

El desayuno y la atención del personal de recepción, sobre todo la chica con el pelo liso largo, fué una atención increible y muy amable en todo momento con nosotros

Cons:

por poner una pega, el servicio de copas en la sala de estar... parecia que no querian atendernos, estuvimos mas de 20 minutos para unas copas y un poleo, un tanto lentos y desganados.

2026-03-23 via Nuitee
N
Nina solo_traveller us
9
2026-03-22 via Nuitee
L
Lee couple im
5
Pleasant enough but I don’t think I would stay again for the price I was charged.
Pros:

Being charged to use the pool and having to buy flip flops for your feet at€6 and €5 euro for a swim cap and then €12 for one hour swim. Because of this we didn’t use the facilities and the whole reason we booked the hotel was for this reason. I paid good money to stay there and to be charged more to use the facilities I think is disgusting.

Cons:

Property was fine clean and comfortable but could do with being updated in areas.

2026-03-21 via Nuitee
W
Wisniak couple il
10
Excellent
Pros:

Everything. Large spotless comfortable rooms. Huge bathroom. Excellent breakfast. Friendly staff.

2026-03-18 via Nuitee
R
Rogelio Rafael couple es
10
Escepcional
Pros:

Fantástico todo

2026-03-18 via Nuitee
C
CARLOS couple es
9
Agradable.
Pros:

La habitación estaba genial. Todo limpio y buena temperatura. El Spa en realidad es una piscina climatizada con un jacuzzi pero está bastante bien. El resto de servicios nos parecieron caros.

Cons:

Lo peor el desayuno, que me pareció muy masificado y con pocos alimentos recién hechos. Creo que para un hotel de este nivel, el desayuno debe ser mejor. Este desayuno te lo encuentras en cualquier 3 estrellas.

2026-03-16 via Nuitee
L
Laura family_with_children es
10
Pros:

Decoración y ambiente, las habitaciones amplias y muy cómodas.

Cons:

El spa no es muy grande para el volumen de clientes que puede tener (es verdad que fuimos un sábado por la tarde)

2026-03-15 via Nuitee
A
Arce 75 family_with_children es
9
Pros:

La limpieza

Cons:

Instalaciones un poco antiguas y con poco mantenimiento

2026-03-15 via Nuitee
E
Elisabet couple es
8
Bien
Pros:

Tenía el autobús en la misma puerta y te dejaba en el centro. El desayuno y la comida muy buenos.

Cons:

En el Spa no funcionaban todas las funciones y la sauna estaba rota.
Era el 50 aniversario de mis padres y ni siquiera les pusieron un mínimo detalle en la habitación, lo hacen en todos los hoteles y llame para solicitarlo y me dijeron que ese servicio era de pago. No pido nada excepcional, con un detalle simple hubiera bastado pero se negaron.

2026-03-11 via Nuitee
M
Maria Isabel couple br
7
Pessima
Pros:

A única coisa favorável no hotel foi o roomservice.

Cons:

Pessoal da recepção beirando a grosseria, principalmente uma funcionária de nome ANA. Pior experiência que já tive em hotéis na Europa! Um 4 estrelas já bem decadente, onde a grande maioria dos funcionários não faz nenhuma questão de gerar uma boa experiência para os hóspedes! A cama de mola dura , de tanto uso. Café da manhã sofrível, com 100% dos produtos industrializados. Ninguém para ajudar com a bagagem… quase fui embora na noite que cheguei.
Uma ressalva para a limpeza dos quartos. As meninas se esforçam.

2026-03-10 via Nuitee
M
Maria couple es
9
Perfecta para finde romántico
Pros:

El alojamiento tiene un encanto que te dan ganas de quedarte allí todo el día!

2026-03-09 via Nuitee